Business software · 128 tools

How to cancel productivity and business software

Where to cancel each of these 128 tools, who can, when access ends, and the notice or refund rule, from each vendor's own help pages. For 42 of them a contract sets a notice period: see the Contract notice lines.

The first way to cancel each one, usually with the company itself. Each page has every billing route (Apple, Google Play, partners, contracts), what to export first and the sources.
ServiceWhere to cancelWhen access endsNotice or refunds
ActivTrakContract · PartnerOpen the Cancellation Request Form on activtrak.com and submit it at least 30 days before your renewal dateWho: The help article doesn't say which role must submit the formAt the end of the contract term, when the account becomes a free accountContract notice: At least 30 days before the renewal date
Acuity SchedulingOnlineIn Acuity, click Manage Billing or your account profile in the bottom left cornerWho: The account owner, or a contributor with Admin or Billing permissionsImmediately: the account moves to the legacy free plan, keeps its data and stops being chargedNot stated
Adobe AcrobatOnline · Apple · Google Play · PartnerSign in to your Adobe account and, under Plans and payment, select Manage plan for the Acrobat planWho: The Adobe account holderFor annual plans billed monthly, service continues through the end of that month’s billing periodRefunds: For the US direct plans covered by the terms: cancel within 14 days of the initial order for a full refund
Aha!Online · ContractBack up your data first (see the export section): access ends when the cancellation takes effectWho: An administrator with billing permissionsAt the beginning of your next annual or monthly billing periodNotice: The Terms say renewal stops with at least 30 days' written notice, by email to support@aha.io, before the end of the termContract notice: Thirty days' written notice before the end of the then-current Subscription Term
AirtableOnline · ContractOpen your Airtable account overviewWho: A workspace OwnerNot immediate: the downgrade takes effect at the end of the current billing cycle, and you keep the plan's features until thenNotice: Plans renew automatically for the same termContract notice: Set by the separate master subscription agreement that governs Enterprise Scale, Enterprise and sales-led Business accounts
AkiflowOnlineOpen Settings, then Account, then Manage Account, then BillingWho: The account holder, who may cancel the account or any subscription at their sole discretionYou keep full access to all features until the current monthly or yearly billing period endsRefunds: Purchases are non-refundable, including unused time and pre-payments
AlteryxContract · PartnerOpen your Order Form and find the license term and its end date: the EULA limits the term to what the Order Form…Who: The customer that signed the Order FormThe end of the license term in your Order Form, or earlier termination under the EULARefunds: All fees are non-refundable, except where the EULA provides a pro-rata refund (for example when Alteryx ends a defective product under its warranty remedy)
AnyDeskOnline · ContractSign in to my.anydeskWho: Whoever signs in to my.anydesk for the licenseThe license stays active until the end of the current billing period, then the account moves to the free planNotice: At least 30 days before the license expiration date, or the license renews automaticallyContract notice: At least 30 days before the end of the Initial Term or Renewal Term
AppointyPayPal · OnlineSign in to PayPal, open Settings, then PaymentsWho: The person whose PayPal account pays for the Appointy subscriptionOn the last day of your current billing cycle, when the account is downgraded automatically to the Free versionRefunds: None: all fees paid are nonrefundable, and Appointy doesn't offer refunds once you have signed up for a paid plan
AsanaOnline · ContractClick your profile photo in the top-right corner and select Admin consoleWho: The billing owner, an admin or a super adminAt the next renewal date, not immediately: paid features stay until the end of the current billing periodNotice: Cancel before the renewal date to avoid being billed for the next periodContract notice: Before the renewal date (Subscriber Agreement)
Atlassian (Jira, Confluence, Trello)Online · Contract · PartnerGo to admin.atlassian.com/billing and select your billing account if you have more than oneWho: A billing admin, organization admin or site adminStandard and Premium: no further renewalsRefunds: Only a first purchase can be refunded, if requested within 30 days (monthly cloud plans: within the first paid month after the trial)
AvazaOnlineEmail support@avaza.com and ask for your account to be cancelledWho: The subscriber; the terms don't name a required roleNo subscription or add-on fees are charged for any future billing period once Avaza confirms the cancellation in writingRefunds: None: Avaza doesn't refund prepaid fees on any subscription, and no credits are issued for downgrades or cancellation
BasecampOnlineExport your data first, and wait until the download has finishedWho: An account owner (admins can't cancel; Basecamp can't cancel at anyone else's request)Immediately: the account becomes inaccessible at once and its data is scheduled for deletionRefunds: Unused time isn't prorated automatically
BigCommerceOnline · ContractSign in to your store's control panel and cancel the plan thereWho: Someone signed in to the store's control panelBigCommerce stops billing you as soon as you cancelNot stated
BooksyOnline · Apple · Google PlayEmail the Support Team at info.us@booksy.com and ask to cancel your Booksy accountWho: The business account holderNot statedNotice: None stated: the subscription is monthly with no commitment and can be cancelled anytime
BoomerangOnline · AppleIn Gmail, click the Boomerang icon in the top right, then Manage scheduled messagesWho: The account holder who bought the plan, signed in with that Gmail accountAt the end of the current billing cycleNotice: Cancel or downgrade before the plan renews each month or year
CalendlyOnline · ContractSign in and open your account's billing pageWho: The Customer who holds the Paid Account, with access to its billing pageAt the end of the current Initial or Renewal Subscription Term, unless Calendly decides otherwiseRefunds: Fees are non-cancellable and non-refundableContract notice: Thirty (30) days' written notice before the end of the current Initial or Renewal Subscription Term
CannyOnline · ContractOpen the Billing page in your Canny general settingsWho: An admin with Owner-level permissionsYou keep access to Canny through the end of the current billing cycleNotice: No notice period is statedContract notice: No notice period is stated
CarepatronOnlineOpen Settings, then Workspace settings, then the Subscriptions tabWho: Not stated in the help articleEnd of the current billing periodNotice: None: you can cancel at any time and won't be billed again
CarrdOnlineOpen the Dashboard and click your Account avatar in the cornerWho: The account owner, signed in to carrd.comThe plan no longer renews automaticallyNotice: Auto-renew runs before the plan's end date, so turn it off before then
ClickUpOnline · ContractIn the upper-left corner, click your Workspace avatar and select SettingsWho: A Workspace owner or adminThe Workspace switches to the new plan at the end of the billing cycleNotice: Annual plans: notice of cancellations or downgrades (including fewer users, package changes or dropping add-ons) is due at least 30 days before the renewal dateContract notice: At least 30 days before the renewal date (Terms of Service, annual plans)
ClioOnlineExport any data you need first, from the Exports page (administrators only)Who: The primary subscriber or a user with administrator permissionsAt the end of the current subscription term: a cancellation started within a term isn't effective until the term expiresNotice: Cancel before your renewal date to avoid the next (annual) charge
Cognito FormsOnlineFind your organization's name at the top left of the sidebar and select SettingsWho: An Organization OwnerAt your next billing date: the pricing FAQ and the Terms say a monthly downgrade takes effect at the start of the next billing cycleRefunds: Payments are non-refundable
Day OneOnline · In the app · Apple · Google PlayVisit dayone.me/settings in a browser and sign in to your Day One accountWho: The account holder, signed in to Day OneYou keep Silver or Gold features until the end of the billing period you have already paid forNotice: To avoid being charged for a free trial, cancel at least 24 hours before the trial ends
DeepLOnline · Apple · Google Play · Partner · ContractLog in to your DeepL account and open SubscriptionWho: The account holder; on a team subscription, a team adminThe subscription stays active until the end of the current monthly or annual billing period, then deactivatesNotice: Cancel at least one day before your next scheduled payment to avoid being charged for the next billing periodContract notice: An agreed fixed term is extended automatically by the same term unless the agreement is terminated before that renewal
DigiSignerPartner · OnlineGo to 2Checkout's MyAccountWho: Anyone with the billing email address used at purchase, or the last order numberYour DigiSigner account stays active until your subscription expires at the end of the billing cycleNotice: Stop auto-renewal before the next renewal
DocparserOnlineSign in, open My Account (top right menu), then SubscriptionsWho: A user signed in to the account (the help article doesn't name a role)At the end of the current billing cycleNotice: Plans renew for another period of the same length unless terminated at least 7 working days before the last day of the plan period
DocusignOnline · Partner · ContractSign in and, in the administrative console, set the account not to auto-renew (if that option is available to you)Who: Someone who can manage the account's plan in the administrative console, or the account holder…At the end of the current termNotice: Cancel at least five business days before the end of the current term, or the plan renews for the same period (monthly or yearly)
DoodleOnlineOpen your account settingsWho: The account holder, signed inThe subscription is cancelled automatically when it expiresNotice: Cancel on or before the last day of the subscription period: Doodle's terms say subscriptions renew automatically until you cancel by then
Dropbox DocSendOnline · ContractLog in to docsend.com, click your avatar (top right), then BillingWho: The account Owner (only the Owner can open the Billing page)The subscription stays active through the end of the current billing cycle, then the account switches to the free Limited Trial planNotice: Cancel before the day the renewal term beginsContract notice: Written notice by email (with a mailed copy) at least 30 days before the term expires (subscriptions under one year) or at least 60 days (one year or more)
Dropbox SignOnline · ContractLog in to Dropbox Sign, click your avatar (top right) and select SettingsWho: The Dropbox Sign user, or an admin on a team accountYou can use the plan until the end of the current billing periodNotice: Cancel before the renewal date to avoid being charged for the renewalContract notice: Written notice of non-renewal at least 30 days before the term ends, unless the order form says otherwise
EgnyteOnline · Contract · PartnerSign in as an admin and go to Settings > Subscription > Current PlanWho: An admin on the account; Egnyte doesn't take cancellation requests from non-admin usersNot stated on the help pageNotice: Under the Terms, at least 30 days' written notice before the end of the current termContract notice: At least 30 days' written notice before the end of the current Subscription Term
EvernoteOnline · Apple · Google Play · PayPal · ContractLog in to Account Settings on Evernote Web and select Billing in the left-hand menuWho: The account holder, signed in on Evernote WebThe subscription stays active until the end of the current billing cycle, then the account reverts to Evernote FreeRefunds: Refund if requested within 20 days of a monthly payment or 60 days of an annual payment
FilloutOnlineClick your account name in the upper left corner of the dashboard, then Settings, then Billing & usageWho: An organization admin (only admins can view and manage the subscription plan)Your current plan stays active until the next renewal date, then the account is downgraded to the Free tier automaticallyNotice: Fillout's terms say a paid subscription renews automatically unless you notify Fillout in writing at least 30 days before the next billing period
FormstackOnline · ContractLog in to admin.formstack.com and select Billing & UsageWho: A Formstack Admin user with access to admin.formstack.comOn your next renewal date: cancelled Forms or Documents plans are downgraded to a Free plan, and a cancelled Sign plan loses access to the…Refunds: Annual subscriptions are not refundable
Foxit PDF EditorOnlineFollow the cancel instructions on Foxit's product pages or in the notification Foxit sent you, or submit a support…Who: The account holder who bought the subscriptionNot statedNotice: Subscriptions renew automatically until you cancel
FramerOnline · ContractOpen your workspace settings and go to the Plans tabWho: A workspace admin (admins manage workspace settings, members and billing)Plan benefits stay active until the end of the current billing cycleNotice: No notice period for non-Enterprise plans: cancel any time before the renewal dateContract notice: As set in your Order Form (the Terms leave the Enterprise renewal and non-renewal notice period to the Order Form)
FreedcampOnlineSign in and open My Account -> Subscriptions (Account information)Who: The account holder signed in to Freedcamp (the help pages don't name a role)No end date is stated. Downgrading to Free cancels the subscription, and advance payments are added to your account as creditsNotice: Yearly plans renew automatically unless you notify Freedcamp before the renewal date (or within the 7-day Grace Period after it)
FrillOnlineSign in to Frill as an Admin and open Settings, where billing is configuredWho: A Frill Admin: Admins can change workspace settings and billing, Moderators can't access billingNot statedNot stated
GammaOnline · ContractSign in to Gamma and click Settings in the left sidebarWho: The workspace's billing adminThe plan stays active until the end of the current billing cycleNotice: Cancel at least 30 days before the plan's renewal date to avoid being charged for the next billing period
GanttProOnline · PartnerSign in as the Account owner, open Account settings and select BillingWho: The Account owner only. Billing is visible only to the owner, and Admins can't manage subscriptionsNo further charges once you submit the cancellation: you won't be charged on the next renewal date or afterNotice: Cancel before the upcoming renewal date (monthly on your sign-up day, annual on the date you signed up) to avoid the next charge
GlideOnlineSign in at go.glideapps.com, open the Team dropdown in the top-left corner and select the teamWho: A team admin. If you can't see the Billing page, ask a team adminAccess continues until the end of the billing periodRefunds: A refund if you ask within 14 days of your initial purchase date
GoDaddyOnline · Apple · Google PlayGo to your Renewals and Billing page and select Manage SubscriptionsWho: The GoDaddy account holder (signed in)You keep using the product until the end of the subscription and aren't charged on the next billing dateRefunds: Only if you ask GoDaddy's customer service within the refund window: 30 days for annual plans, 48 hours for monthly plans, 5 days for a new domain registration or a…
GoodnotesApple · Google Play · PartnerOpen the Apple Settings app and select your Apple Account name, then SubscriptionsWho: The Apple Account holder who subscribedYou stay on the current plan until it expires, then the account returns to the free plan (or to Special Edition, if you bought it)Notice: Cancel at least one day before the renewal date shown in your subscription details
Google WorkspaceOnline · Google Play · Apple · PartnerIn the Google Admin console, go to Menu > Billing > SubscriptionsWho: An admin with the Billing management privilegeOn the monthly Flexible Plan, new charges stop immediatelyRefunds: If you have credit (funds) left after cancelling, contact Google to request a refund
GrammarlyOnline · AppleSign in and open the Account tab in the left sidebar, then Your account, then SubscriptionWho: The account holder; on team plans, an adminAutomatic renewal stops; all paid features stay available until the end of the current subscription period. A free trial ends immediately…Notice: Cancel before the end of the current billing cycle to stop the renewal
GustoOnline · PartnerSign in as an admin. If any payroll runs on AutoPilot, turn it off first: go to Pay, click Settings, scroll to Pay…Who: An admin with permission to cancel the company's planImmediatelyNotice: You can't cancel while a payroll is in progress (submitted, with a check date today or later)
HiveOnline · ContractIn the Hive app, open Settings and click BillingWho: The Billing Admin, per the help articleThe subscription ends at the end of the billing periodRefunds: The terms say fees are non-cancelable and non-refundable except as the Agreement or an Order Form providesContract notice: At least 30 days before the end of the current subscription term
Housecall ProOnlineIn your Housecall Pro account, click the Blue Chat Bubble in the bottom right corner, select Support, then Send us a…Who: The account owner (the Billing team must speak with the owner by phone)The account is disabled within 14 days of the cancellation requestNotice: Cancel before the subscription auto-renews: subscriptions renew for a period equal to the subscription period
iLovePDFOnline · Apple · Google Play · Partner · ContractSign in at ilovepdf.com and open your account settings, where you can manage or unsubscribe from servicesWho: The account holder, signed in to the iLovePDF account that paysThe subscription is not renewedNotice: Cancel at least 7 calendar days before the expiration date, or the monthly or annual subscription renews automaticallyContract notice: Business subscriptions renew automatically under the specific conditions agreed with iLovePDF
IT GlueContract · OnlineFind the end date of your Committed Service Term on your OrderWho: The customer named on the OrderAt the end of the Committed Service Term if notice is given at least 30 days beforeContract notice: At least 30 days before the end of the Committed Service Term
JobberOnline · Apple · Google PlaySign in to Jobber.com, click the Gear Icon, then select Account and BillingWho: An admin userFull access until the end of the current billing period (annual and 1-year commitment plans: the end of the full term)Notice: Monthly subscriptions: cancel before the renewal date
JotformOnline · Apple · Google PlayOn your Workspace page, click your avatar/profile image, then SettingsWho: The account holder, signed in to the Jotform accountYou keep your current plan's features until the plan changes to Starter (Free)Notice: No notice period is stated
LanguageToolOnlineSign in and go to your account settingsWho: The account holder; for a Team Plan, its OwnerThe subscription stays active until the end of the current billing period and then doesn't renewNotice: None stated: you can cancel at any time before the next automatic renewal
LatticeContractFind your Order Form: it sets the renewal date and the email address Lattice receives notices atWho: The customer organization that signed the Order Form (the Terms let either party give notice)At the end of the current Initial Subscription Term or Renewal TermContract notice: Written notice at least 30 days before the end of the current term
LinearOnline · ContractSign in as a workspace admin and open Settings, then Administration, then BillingWho: A workspace adminAt the end of the subscription period (end of the billing month or year)Refunds: No refunds for cancelling mid-subscription
LinkedIn PremiumOnline · In the app · Apple · Google PlayClick the Me icon at the top of your LinkedIn homepage and select Premium featuresWho: The member who owns the subscription, signed inPremium stays active until the end of the current billing cycleNotice: Cancel at least one day before the next scheduled billing date
LucidOnline · Contract · PartnerLog in to Lucid, click your profile icon or initials in the top-right corner and select Account SettingsWho: The individual subscriberThe subscription won't renewNotice: Monthly and annual licenses renew automatically unless cancelled
MailbirdPartner · OnlineOpen https://mailbird.onfastspring.com/account and enter the email address you bought with to get a one-time access linkWho: The buyer. Sign-in is a one-time link sent to the email address on the orderNot statedRefunds: All customers get a 14-day money-back guarantee
MakeOnlineSign in, open Org in the left sidebar, then the Subscription tab in My PlanWho: An organization Owner or AdminAt the end of the current monthly billing cycle or annual term: you aren't charged for the next month and can use the plan until thenRefunds: No cash refunds
MangomintOnlineSign in to your Mangomint accountWho: The customer who agreed to the Platform Terms and holds the accountThe terms say cancelling means you no longer have access to your Account or Account DataNotice: No notice period. Cancel before your next billing cycle, or you are charged for the following month; your billing cycle is shown in your account
Microsoft 365Online · Apple · Google Play · Partner · ContractGo to account.microsoft.com/services/microsoft365 and sign in with the Microsoft account that bought the subscriptionWho: The Microsoft account that bought the subscription (sign in if asked)Access usually continues until the end of the current billing period if no refund is issuedRefunds: In most cases, a refund if you cancel within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner)Contract notice: On MCA billing accounts you have seven days to cancel for a prorated refund
MinitabContract · PartnerDo not pay the renewal invoice or send a renewal purchase order before the current Subscription Term endsWho: The customer named in the Software Subscription AgreementThe end of the Subscription Term stated in the invoiceContract notice: None needed: the agreement renews only by mutual agreement, so there is no automatic renewal to stop
MiroOnline · ContractSwitch to the team associated with the subscription you want to cancelWho: A Team admin, Billing admin or Company adminPaid features stay until the end of the current billing periodRefunds: No refunds for any unused time on the subscriptionContract notice: Written notice of non-renewal at least 90 days before the current Subscription Term ends, unless the Order says otherwise
monday.comOnline · In the app · ContractClick your profile picture, choose Administration, then select Billing in the left-hand menuWho: An account adminAuto-renewal stops and you keep using the account until the plan's end dateNotice: Existing customers must cancel at least 30 days before the subscription end date, or the plan may auto-renew for another termContract notice: Existing customers must give 30 days' notice before the subscription end date, or the plan may auto-renew
MuralOnline · Partner · ContractSign in and open the workspace's MANAGE WORKSPACE menu, then BILLINGWho: Someone who can open the workspace's Manage workspace, Billing menu (the Terms don't name the role)You keep access to the account and the plan's features for the rest of the Subscription Term, and it stops renewingRefunds: Prepaid fees are non-refundableContract notice: Notice of non-renewal at least 30 days before the term ends
n8nOnline · ContractSign in to n8n, then in the left-side panel scroll down and select Admin Panel (or go straight to app.n8n.cloud/manage)Who: The instance owner (only the owner can open the Admin Panel)The plan does not renew: the workspace keeps working to the end of the period already paidRefunds: Monthly plans: that month's payment is refunded if you ask within 14 days of the billing date and the account is cancelledContract notice: Written notice of non-renewal at least 30 days before the end of the current term
NiftyOnlineClick the workspace dropdown at the top left of the screen and select SettingsWho: The Workspace Owner, or a Billing Owner the Workspace Owner has given that permissionNifty's pricing FAQ says that if you cancel before the next renewal you keep access until the end of your subscription period, then lose…Notice: Cancel before the renewal date to avoid being billed for the next period
Nitro PDFOnline · Contract · PartnerSign in to the Nitro Admin portalWho: An admin with access to the Nitro Admin portalCancellation takes effect at the end of the then-current billing periodNotice: Cancel before the start of the next renewal term, or the subscription renewsContract notice: At least three (3) months before the expiration of the then-current term
NotabilityApple · Online · Google PlayOn your iPhone or iPad, open Settings, tap your name (Apple ID), then SubscriptionsWho: The Apple Account (Apple ID) that bought the subscriptionThe end of the current billing cycle (stated for website subscriptions)Refunds: Ginger Labs can't refund App Store purchases: request one at reportaproblem.apple.com (I'd like to, then Request a refund) with the Apple Account that paid
NotejoyOnlineOpen Plan SettingsWho: Whoever manages the plan (the help article doesn't say who can cancel)Immediately: premium features stop as soon as you cancelRefunds: No cash refund is described
NotionOnline · Apple · Google PlayOn a desktop computer or the web (not the mobile app), open Settings in the left-hand sidebar, then BillingWho: A workspace ownerThe workspace is downgraded at the end of the billing cycleRefunds: A full refund if you downgrade within three days of signing up for monthly billing or within 30 days for annual billing
NuclinoOnlineOpen the main menu in the top-left corner, click your team name, and choose Team settingsWho: Team owners and adminsThe account is scheduled for cancellation at the end of the current billing cycleNotice: The Terms say a paid plan extends automatically by the same period (up to one year) unless notice is given two weeks before the end of the term
ObsidianOnlineLog in to your Obsidian account dashboard, where Sync and Publish plans are bought and changedWho: The Obsidian account holderWhen the paid subscription expiresRefunds: Full refund within 7 days of purchase, no questions asked
OutlineOnlineClick your workspace logo in the top-left corner, select Settings, then click BillingWho: A workspace adminCancellation applies at the end of the current termRefunds: None for cancelling mid-subscription
PandaDocOnline · ContractSign in as the account owner and go to Settings, then BillingWho: The account owner (only the owner can open the Billing and Payment details pages)A monthly plan cancelled before its renewal date keeps access through the end of the current monthNotice: Monthly plans renew every month, so cancel before the renewal dateContract notice: Written notice of non-renewal at least 30 days before the term's end date, unless the Order says otherwise
PaperformOnlineOpen Account Settings from the avatar at the top right of your Paperform DashboardWho: The account holder, signed inYou keep receiving the service until the end of the current Subscription PeriodNotice: Cancel before the renewal date: subscriptions renew automatically for the same length, and Paperform isn't obliged to send renewal reminders
ParsecOnlineSign in to your administrator account and open the Products and Subscriptions section from the dashboard's sidebarWho: A Teams administrator account (the help pages don't name a narrower role)The Teams account is canceled on your next renewal dateNotice: Cancel before the end of the current subscription term, or Unity may renew it automatically at the then-current price
PDFescapeOnlineSign in and open your account profileWho: The account holder, signed inNot statedRefunds: If you're not happy within the first 15 days of purchase, PDFescape fully refunds that month's subscription (ask customer support, with a reason)
pdfFillerOnline · Apple · ContractClick your profile icon and go to My AccountWho: The account holder, signed inNot statedNotice: The subscription renews automatically for the same period as your first one (monthly or annual) until it is terminatedContract notice: The agreement renews automatically for successive periods equal to the initial subscription period until one party terminates it
PlottrOnlineOpen your account page at app.plottr.com/user-accountWho: The account holder who bought the plan, signed in to the Plottr accountYour subscription stays active through the end of your current billing cycle, and you won't be charged again unless you renewNotice: No notice period is documented
ProductboardOnline · ContractBefore the monthly renewal date, send Productboard a message in chat or email support@productboard.com asking to cancel…Who: The workspace's designated admin contactMonthly: the renewal date (a downgrade applies at the start of the next billing cycle)Notice: Cancel any time before the monthly renewal dateContract notice: At least 30 days before the end of the subscription term
ProjectManagerOnline · ContractOpen the Accounts feature of the ProjectManager Platform and cancel the subscriptionWho: The customer's account (the terms don't name a role)At the end of the current subscription term (the period you prepaid)Notice: No customer notice period is stated: cancel before the term ends, since the card is debited automatically for each renewal termContract notice: No customer notice period is stated in the online terms
ProWritingAidOnlineLog in on the ProWritingAid website, hover over your profile name and click My AccountWho: The account holder, signed inAuto-renewal stops and you keep all features until the end of the billing periodNotice: Monthly plans renew on the same calendar day each month and yearly plans on the purchase date each year
QuillBotOnline · Apple · Google PlayOn the QuillBot website, click your profile icon (your initial) in the top-right corner and select Account DetailsWho: The account holder, signed inAuto-renewal stops; Premium access continues until the end of the current billing periodRefunds: Refunds are issued only if required by law, as the Terms of Service say
QuireOnline · PartnerSign in as an Organization Admin, open the paid organization and click the dropdown arrow next to the organization nameWho: Organization Admins onlyThe end of the current billing periodNotice: Cancel before the subscription renews to avoid the next charge
QwilrOnline · ContractSign in to your dashboard, then open Account settings from the sidebar at the bottom leftWho: Account admins onlyAt the end of the current billing periodNotice: Starter and Business plans: 5 days before your next Payment DateContract notice: 30 days before your next Payment Date
RealVNC ConnectOnline · Partner · ContractSign in to the RealVNC Connect Portal at manage.realvnc.comWho: The account Owner or an Administrator, signed in to the RealVNC Connect PortalThe subscription runs to the end of the paid year and doesn't renewNotice: Business customers must disable auto-renew at least 30 days before the renewal dateContract notice: 30 days before the end of the subscription to stop renewal
Resource GuruOnline · ContractLog in as the account ownerWho: The account owner onlyImmediately: the Terms say a subscription cancelled in the platform terminates as soon as you cancel, and you won't be billed againNotice: No notice period: cancel in the platform any time before the subscription renews automaticallyContract notice: At least 30 days before the end of the current term, given via the platform
RocketlaneOnline · ContractClick your avatar, select Settings, then under Account select Plans & BillingWho: Not stated. Whoever can open Plans & Billing in the account settingsA downgrade is scheduled for the end of the subscription periodContract notice: At least thirty (30) days before the expiration of the relevant Subscription Term
SavvyCalOnlineSign in and open Settings, then Billing (or Settings, then Organizations)Who: The person who manages the organization's subscription, signed inAt the end of the current paid termNotice: None stated; the subscription renews automatically for the same period unless you cancel by the end of the current period
ScoroOnline · ContractGo to Settings > Administration > Plan, add-ons and billingWho: Site administratorsThe help article gives no end dateNotice: At least 30 days before the current billing period expires, by email or via the PlatformContract notice: At least 30 days before the current term expires, by email or via the Platform
SejdaOnline · PartnerSign in and open your account page at sejda.com/accountWho: The account holder, signed inThe subscription no longer auto-renews and ends at the end of the current billing cycleNotice: Monthly and Annual plans renew at the end of each term and charge you for the next term unless auto-renewal is stopped first
ShopifyOnline · In the app · ContractFrom your Shopify admin, go to Settings > PlanWho: The store ownerAt the end of the current billing cycle: the store deactivates and you lose access to the Shopify adminRefunds: Plans are generally non-refundable, and no refund is issued for the rest of the period after you cancel
ShortcutOnlineSign in as an Owner of the Organization and open the Manage Organization and Workspaces pageWho: An Organization Owner onlyNot statedNotice: The terms say you may terminate your account at any time upon notice to Shortcut
SigneasyOnline · Apple · Google PlaySign in at app.signeasy.comWho: The account holderYour account stays on the same plan until the final day of the paid periodRefunds: Charges are non-refundable unless the Terms say otherwise
SignNowOnline · Apple · Google Play · Partner · ContractGo to the My Account section and switch to the Subscription tab in the left-side panelWho: An admin (only the subscription owner can manage payment information)Future renewals stop and access usually continues until the end of the current termRefunds: Contact support within 30 days of your initial purchase date to request a refund
SignWellOnlineDownload any documents you need, then click Account Settings in the upper right corner of your Documents list dashboardWho: The team owner (Admins can't access billing)The account is no longer accessible and all data is permanently removedNotice: Subscriptions renew at the end of each billing cycle unless cancelled
SimplyBook.meOnlineSign in and go to Plans & Prices, then SubscriptionsWho: The account owner signed in to the SimplyBook.me admin interfaceNo further charges. The help article says you keep all options until the current period expires; the terms say paid features are suspended…Refunds: All purchases are final and non-refundable except as the terms outline, and refunds are at the company's discretion
SlabOnline · ContractOpen the Billing page (in Team settings, click Billing in the left sidebar)Who: A Slab adminThe subscription is cancelled at once and won't be charged againRefunds: Slab's pricing page offers a 30-day money-back guarantee
SmallpdfOnline · Apple · Google PlaySign in to your Smallpdf account in a web browser (cancelling isn't available in the mobile app)Who: The signed-in account holder who bought the subscriptionFuture billing stops and Pro features stay active until the current billing period endsNotice: Subscriptions renew automatically at the end of each billing period unless cancelled
SmartsheetOnline · ContractExport or transfer ownership of the sheets you need first: data is deleted 30 days after the cancellation dateWho: The System Admin (the help center's summary table lists the account owner for Pro)You choose to cancel immediately or at the end of the billing cycleNotice: Submit your cancellation at least 30 days before your renewal dateContract notice: The cancellation date must be at least 30 days before your renewal date
SparkOnline · Apple · Google Play · PartnerOpen Spark SettingsWho: The account holderAt the end of the then-current subscription periodNotice: Cancel at least 24 hours before the billing date to avoid the next charge
SplashtopOnline · Contract · Google Play · AppleSign in to the my.splashtop.com web portal with your Splashtop AccountWho: The account ownerThe subscription no longer auto-renewsNotice: None stated; turn off auto-renewal any time before the current period expires. Subscriptions renew automatically, annuallyContract notice: No later than 30 days before the automatic renewal
SprigOnline · ContractOpen Settings > Billing & Plans > Manage planWho: Whoever can sign in to the billing system with the email used to set up billingYour plan will revert to a Free Plan after the current billing cycle endsContract notice: Written notice of non-renewal at least 60 days before the end of the current Subscription Term, sent to legal@sprig.com
SquarespaceOnline · AppleOpen the Billing panel of the site you want to cancelWho: The site owner, an administrator, or a contributor with Billing permissionsMonthly and annual website plans normally end at the billing cycle endNotice: Cancel before the renewal date to avoid being charged
SurveyMonkeyOnline · Apple · ContractLog in, select your Profile circle, then My Account, then the Billing Details tabWho: The account holder who upgraded, or the Team Primary AdminAuto-renew stops; paid features stay until the next billing date, then the account moves to the free Basic plan (a team is dissolved)Notice: Cancel auto-renew before the next billing date
TallyOnlineOpen your account settings and go to the Billing tabWho: The account holder who pays for the subscription, signed inThe cancellation takes effect immediately, and Tally Pro or Business features stop at the end of the prepaid periodNotice: Cancel before the prepaid period ends
TeamViewerOnline · Contract · PartnerSign in to the TeamViewer Customer Portal with your TeamViewer credentialsWho: A Customer Portal user: a Company Profile administrator, or a member whose role has the Billings…The portal's Terminate option is the EULA's notice of non-renewal: the subscription runs to the end of the current 12-month term and…Notice: At least 28 calendar days before the end of the current termContract notice: At least 28 calendar days before the end of the Initial Term or any Renewal Term
Teamwork.comOnline · Contract · PayPalOptional: to choose who keeps a standard seat on Free Forever, downgrade the others to collaborators in People firstWho: Site admins (in the owner company), per the help articleYour account and subscription stay active until the end of the current billing cycle, then switch automatically to Free ForeverNotice: The help article gives no notice periodContract notice: At least 30 days before the end of the Initial Subscription Term or any Renewal Period
TickTickAppleOn your iPhone or iPad, open Settings and tap your nameWho: The Apple Account that bought the subscriptionThe subscription doesn't renew at the end of the current periodNotice: Cancel at least 24 hours before the end of the current period, or it renews automatically
TidyCalOnline · PartnerGo to Settings, then Your planWho: The account holder signed in to TidyCal (the help pages don't name a role)Your Pro subscription stays active through the end of the current billing period, and you won't be charged againRefunds: A full refund if you ask support (support@tidycal.com) within 7 days of your subscription purchase
TodoistOnline · Apple · Google PlayLog in to your Todoist account on todoist.com and click your avatar at the top-leftWho: The account holder, signed inThe plan stays active until the end of the current billing period, then the account is downgraded to the Beginner planRefunds: Monthly payments aren't refundable unless consumer protection law requires it
TypeformOnline · ContractLog in, click the organization icon in the top left corner, and go to Plan & BillingWho: An organization owner or adminThe cancellation takes effect at the end of the paid periodNotice: Cancel before the prepaid period ends: all plans are recurring and renew automatically
UlyssesApple · PartnerOn iPhone or iPad, open Settings and select your Apple Account at the top, then tap SubscriptionsWho: The Apple Account holder who bought the subscriptionRenewal stops; when the subscription expires, Ulysses switches to read-only modeNotice: Cancel at least 24 hours before the end of the trial or subscription period, or it renews
UnitoOnline · PartnerOpen your Unito Dashboard, select your avatar in the top-right corner, then Usage & BillingWho: Whoever can open Usage & Billing in the dashboardNot stated on the pages readNotice: To stop automatic renewal, the Terms require written notice at least ten (10) days before the end of the Initial Term or the current Renewal Period
VagaroOnlineExport or print your sales data and customer list firstWho: The business account ownerThe account closes when you confirm: you are logged outRefunds: None: Vagaro does not allow refunds on your subscription
WaitwhileOnline · ContractLog in with administrator credentialsWho: An administrator (the article says to log in with administrator credentials)End of the current billing cycleNotice: None: you can cancel at any time, and it takes effect at the end of the current billing cycleContract notice: None stated in the Enterprise terms
WebflowOnlineRemove any add-ons first (for Ecommerce, disable checkout)Who: A signed-in user who can manage the site's planPaid features last to the end of the current billing period (or end at once with Downgrade now)Notice: Cancel before the next billing date to avoid renewal
WeeblyOnlineSign in to your Weebly account and turn off the auto-renew feature for your current plan before the contract term endsWho: The Weebly account ownerWith auto-renew off, the contract doesn't renew at the end of the current termNotice: Contracts renew automatically at the end of the term for another term of the same length, until you cancel
WhimsicalOnline · ContractOpen Billing, under your workspace name in the top left cornerWho: A workspace adminYou keep all the paid plan's benefits until the end of the billing cycle you've paid forNotice: Cancel before the end of the current subscription period, or it renews automaticallyContract notice: Written notice of non-renewal at least 30 days before the current term ends
WixOnlineGo to Premium Subscriptions in your Wix accountWho: The Wix account that owns the plan (signed in)After the first 14 days, the plan stays active until the end of the current subscription period and doesn't renewNotice: Yearly and multi-year plans may renew up to 3 weeks before the expiration date
WordPress.comOnlineVisit the billing section of your account and select Active upgradesWho: Only the WordPress.com user who purchased the subscription (which may not be the site owner)The subscription expires on its expiration date, followed by a short grace period to renew manually before it is removedNotice: Cancel at least one month before the end of an annual subscription and at least 24 hours before the end of a shorter one
WordtuneOnlineOpen your Account page from your profile icon in the EditorWho: The account holder, signed in to the account that has the subscriptionThe subscription stays active until the end of the current billing period, then you're downgraded to the free version and not charged againNotice: Cancel before the billing cycle renews, or before a free trial ends, to avoid the next charge
WPS OfficeOnline · Apple · Google PlaySign in to the WPS Office Subscription Management Center with the account used to buy the subscriptionWho: The WPS account used to buy the subscriptionCharges stop; you keep access through the end of the current subscription periodNotice: At least 24 hours before the current billing period ends
WrikeContract · OnlineExport what you want to keep first: Account Backup isn't available on Free, and Wrike's Terms warn you may not be able…Who: The account owner, through the account's Renewals Manager or Account ManagerThe account stays on the paid plan until the current billing period ends, then switches to the Free plan automaticallyContract notice: Written notice of non-renewal before the current subscription term expires
ZapierOnline · ContractSign in as the account owner and open the Billing and usage pageWho: The account owner (Team plans: only the owner; Enterprise plans: the owner or a super admin)At the end of the current billing cycle: paid features stay until then, and no new plan charges followNotice: Switch to Free before the renewal date, or the subscription renews automatically for another termContract notice: At least 15 days' prior written notice before the term ends, sent to receivables@zapier.com
zcalOnlineSign in, go to zcal.co/account and select Manage BillingWho: The organization owner. Team owners manage organization billing; team admins have the same…You still have access to zcal Pro for the remainder of the billing cycleRefunds: None. The terms say zcal has a strict no refund policy and all sales are final

More cancel guides

Search all 643 services, or pick a category.

Personal subscriptions

Business software