Business software · 128 tools
How to cancel productivity and business software
Where to cancel each of these 128 tools, who can, when access ends, and the notice or refund rule, from each vendor's own help pages. For 42 of them a contract sets a notice period: see the Contract notice lines.
| Service | Where to cancel | When access ends | Notice or refunds |
|---|---|---|---|
| ActivTrakContract · Partner | Open the Cancellation Request Form on activtrak.com and submit it at least 30 days before your renewal dateWho: The help article doesn't say which role must submit the form | At the end of the contract term, when the account becomes a free account | Contract notice: At least 30 days before the renewal date |
| In Acuity, click Manage Billing or your account profile in the bottom left cornerWho: The account owner, or a contributor with Admin or Billing permissions | Immediately: the account moves to the legacy free plan, keeps its data and stops being charged | Not stated | |
| Sign in to your Adobe account and, under Plans and payment, select Manage plan for the Acrobat planWho: The Adobe account holder | For annual plans billed monthly, service continues through the end of that month’s billing period | Refunds: For the US direct plans covered by the terms: cancel within 14 days of the initial order for a full refund | |
| Aha!Online · Contract | Back up your data first (see the export section): access ends when the cancellation takes effectWho: An administrator with billing permissions | At the beginning of your next annual or monthly billing period | Notice: The Terms say renewal stops with at least 30 days' written notice, by email to support@aha.io, before the end of the termContract notice: Thirty days' written notice before the end of the then-current Subscription Term |
| Open your Airtable account overviewWho: A workspace Owner | Not immediate: the downgrade takes effect at the end of the current billing cycle, and you keep the plan's features until then | Notice: Plans renew automatically for the same termContract notice: Set by the separate master subscription agreement that governs Enterprise Scale, Enterprise and sales-led Business accounts | |
| AkiflowOnline | Open Settings, then Account, then Manage Account, then BillingWho: The account holder, who may cancel the account or any subscription at their sole discretion | You keep full access to all features until the current monthly or yearly billing period ends | Refunds: Purchases are non-refundable, including unused time and pre-payments |
| AlteryxContract · Partner | Open your Order Form and find the license term and its end date: the EULA limits the term to what the Order Form…Who: The customer that signed the Order Form | The end of the license term in your Order Form, or earlier termination under the EULA | Refunds: All fees are non-refundable, except where the EULA provides a pro-rata refund (for example when Alteryx ends a defective product under its warranty remedy) |
| AnyDeskOnline · Contract | Sign in to my.anydeskWho: Whoever signs in to my.anydesk for the license | The license stays active until the end of the current billing period, then the account moves to the free plan | Notice: At least 30 days before the license expiration date, or the license renews automaticallyContract notice: At least 30 days before the end of the Initial Term or Renewal Term |
| AppointyPayPal · Online | Sign in to PayPal, open Settings, then PaymentsWho: The person whose PayPal account pays for the Appointy subscription | On the last day of your current billing cycle, when the account is downgraded automatically to the Free version | Refunds: None: all fees paid are nonrefundable, and Appointy doesn't offer refunds once you have signed up for a paid plan |
| Click your profile photo in the top-right corner and select Admin consoleWho: The billing owner, an admin or a super admin | At the next renewal date, not immediately: paid features stay until the end of the current billing period | Notice: Cancel before the renewal date to avoid being billed for the next periodContract notice: Before the renewal date (Subscriber Agreement) | |
| Go to admin.atlassian.com/billing and select your billing account if you have more than oneWho: A billing admin, organization admin or site admin | Standard and Premium: no further renewals | Refunds: Only a first purchase can be refunded, if requested within 30 days (monthly cloud plans: within the first paid month after the trial) | |
| AvazaOnline | Email support@avaza.com and ask for your account to be cancelledWho: The subscriber; the terms don't name a required role | No subscription or add-on fees are charged for any future billing period once Avaza confirms the cancellation in writing | Refunds: None: Avaza doesn't refund prepaid fees on any subscription, and no credits are issued for downgrades or cancellation |
| Export your data first, and wait until the download has finishedWho: An account owner (admins can't cancel; Basecamp can't cancel at anyone else's request) | Immediately: the account becomes inaccessible at once and its data is scheduled for deletion | Refunds: Unused time isn't prorated automatically | |
| Sign in to your store's control panel and cancel the plan thereWho: Someone signed in to the store's control panel | BigCommerce stops billing you as soon as you cancel | Not stated | |
| Email the Support Team at info.us@booksy.com and ask to cancel your Booksy accountWho: The business account holder | Not stated | Notice: None stated: the subscription is monthly with no commitment and can be cancelled anytime | |
| BoomerangOnline · Apple | In Gmail, click the Boomerang icon in the top right, then Manage scheduled messagesWho: The account holder who bought the plan, signed in with that Gmail account | At the end of the current billing cycle | Notice: Cancel or downgrade before the plan renews each month or year |
| Sign in and open your account's billing pageWho: The Customer who holds the Paid Account, with access to its billing page | At the end of the current Initial or Renewal Subscription Term, unless Calendly decides otherwise | Refunds: Fees are non-cancellable and non-refundableContract notice: Thirty (30) days' written notice before the end of the current Initial or Renewal Subscription Term | |
| Open the Billing page in your Canny general settingsWho: An admin with Owner-level permissions | You keep access to Canny through the end of the current billing cycle | Notice: No notice period is statedContract notice: No notice period is stated | |
| CarepatronOnline | Open Settings, then Workspace settings, then the Subscriptions tabWho: Not stated in the help article | End of the current billing period | Notice: None: you can cancel at any time and won't be billed again |
| Open the Dashboard and click your Account avatar in the cornerWho: The account owner, signed in to carrd.com | The plan no longer renews automatically | Notice: Auto-renew runs before the plan's end date, so turn it off before then | |
| In the upper-left corner, click your Workspace avatar and select SettingsWho: A Workspace owner or admin | The Workspace switches to the new plan at the end of the billing cycle | Notice: Annual plans: notice of cancellations or downgrades (including fewer users, package changes or dropping add-ons) is due at least 30 days before the renewal dateContract notice: At least 30 days before the renewal date (Terms of Service, annual plans) | |
| Export any data you need first, from the Exports page (administrators only)Who: The primary subscriber or a user with administrator permissions | At the end of the current subscription term: a cancellation started within a term isn't effective until the term expires | Notice: Cancel before your renewal date to avoid the next (annual) charge | |
| Cognito FormsOnline | Find your organization's name at the top left of the sidebar and select SettingsWho: An Organization Owner | At your next billing date: the pricing FAQ and the Terms say a monthly downgrade takes effect at the start of the next billing cycle | Refunds: Payments are non-refundable |
| Day OneOnline · In the app · Apple · Google Play | Visit dayone.me/settings in a browser and sign in to your Day One accountWho: The account holder, signed in to Day One | You keep Silver or Gold features until the end of the billing period you have already paid for | Notice: To avoid being charged for a free trial, cancel at least 24 hours before the trial ends |
| Log in to your DeepL account and open SubscriptionWho: The account holder; on a team subscription, a team admin | The subscription stays active until the end of the current monthly or annual billing period, then deactivates | Notice: Cancel at least one day before your next scheduled payment to avoid being charged for the next billing periodContract notice: An agreed fixed term is extended automatically by the same term unless the agreement is terminated before that renewal | |
| DigiSignerPartner · Online | Go to 2Checkout's MyAccountWho: Anyone with the billing email address used at purchase, or the last order number | Your DigiSigner account stays active until your subscription expires at the end of the billing cycle | Notice: Stop auto-renewal before the next renewal |
| Sign in, open My Account (top right menu), then SubscriptionsWho: A user signed in to the account (the help article doesn't name a role) | At the end of the current billing cycle | Notice: Plans renew for another period of the same length unless terminated at least 7 working days before the last day of the plan period | |
| Sign in and, in the administrative console, set the account not to auto-renew (if that option is available to you)Who: Someone who can manage the account's plan in the administrative console, or the account holder… | At the end of the current term | Notice: Cancel at least five business days before the end of the current term, or the plan renews for the same period (monthly or yearly) | |
| Open your account settingsWho: The account holder, signed in | The subscription is cancelled automatically when it expires | Notice: Cancel on or before the last day of the subscription period: Doodle's terms say subscriptions renew automatically until you cancel by then | |
| Dropbox DocSendOnline · Contract | Log in to docsend.com, click your avatar (top right), then BillingWho: The account Owner (only the Owner can open the Billing page) | The subscription stays active through the end of the current billing cycle, then the account switches to the free Limited Trial plan | Notice: Cancel before the day the renewal term beginsContract notice: Written notice by email (with a mailed copy) at least 30 days before the term expires (subscriptions under one year) or at least 60 days (one year or more) |
| Log in to Dropbox Sign, click your avatar (top right) and select SettingsWho: The Dropbox Sign user, or an admin on a team account | You can use the plan until the end of the current billing period | Notice: Cancel before the renewal date to avoid being charged for the renewalContract notice: Written notice of non-renewal at least 30 days before the term ends, unless the order form says otherwise | |
| EgnyteOnline · Contract · Partner | Sign in as an admin and go to Settings > Subscription > Current PlanWho: An admin on the account; Egnyte doesn't take cancellation requests from non-admin users | Not stated on the help page | Notice: Under the Terms, at least 30 days' written notice before the end of the current termContract notice: At least 30 days' written notice before the end of the current Subscription Term |
| Log in to Account Settings on Evernote Web and select Billing in the left-hand menuWho: The account holder, signed in on Evernote Web | The subscription stays active until the end of the current billing cycle, then the account reverts to Evernote Free | Refunds: Refund if requested within 20 days of a monthly payment or 60 days of an annual payment | |
| Click your account name in the upper left corner of the dashboard, then Settings, then Billing & usageWho: An organization admin (only admins can view and manage the subscription plan) | Your current plan stays active until the next renewal date, then the account is downgraded to the Free tier automatically | Notice: Fillout's terms say a paid subscription renews automatically unless you notify Fillout in writing at least 30 days before the next billing period | |
| FormstackOnline · Contract | Log in to admin.formstack.com and select Billing & UsageWho: A Formstack Admin user with access to admin.formstack.com | On your next renewal date: cancelled Forms or Documents plans are downgraded to a Free plan, and a cancelled Sign plan loses access to the… | Refunds: Annual subscriptions are not refundable |
| Follow the cancel instructions on Foxit's product pages or in the notification Foxit sent you, or submit a support…Who: The account holder who bought the subscription | Not stated | Notice: Subscriptions renew automatically until you cancel | |
| Open your workspace settings and go to the Plans tabWho: A workspace admin (admins manage workspace settings, members and billing) | Plan benefits stay active until the end of the current billing cycle | Notice: No notice period for non-Enterprise plans: cancel any time before the renewal dateContract notice: As set in your Order Form (the Terms leave the Enterprise renewal and non-renewal notice period to the Order Form) | |
| FreedcampOnline | Sign in and open My Account -> Subscriptions (Account information)Who: The account holder signed in to Freedcamp (the help pages don't name a role) | No end date is stated. Downgrading to Free cancels the subscription, and advance payments are added to your account as credits | Notice: Yearly plans renew automatically unless you notify Freedcamp before the renewal date (or within the 7-day Grace Period after it) |
| Sign in to Frill as an Admin and open Settings, where billing is configuredWho: A Frill Admin: Admins can change workspace settings and billing, Moderators can't access billing | Not stated | Not stated | |
| Sign in to Gamma and click Settings in the left sidebarWho: The workspace's billing admin | The plan stays active until the end of the current billing cycle | Notice: Cancel at least 30 days before the plan's renewal date to avoid being charged for the next billing period | |
| GanttProOnline · Partner | Sign in as the Account owner, open Account settings and select BillingWho: The Account owner only. Billing is visible only to the owner, and Admins can't manage subscriptions | No further charges once you submit the cancellation: you won't be charged on the next renewal date or after | Notice: Cancel before the upcoming renewal date (monthly on your sign-up day, annual on the date you signed up) to avoid the next charge |
| GlideOnline | Sign in at go.glideapps.com, open the Team dropdown in the top-left corner and select the teamWho: A team admin. If you can't see the Billing page, ask a team admin | Access continues until the end of the billing period | Refunds: A refund if you ask within 14 days of your initial purchase date |
| Go to your Renewals and Billing page and select Manage SubscriptionsWho: The GoDaddy account holder (signed in) | You keep using the product until the end of the subscription and aren't charged on the next billing date | Refunds: Only if you ask GoDaddy's customer service within the refund window: 30 days for annual plans, 48 hours for monthly plans, 5 days for a new domain registration or a… | |
| Open the Apple Settings app and select your Apple Account name, then SubscriptionsWho: The Apple Account holder who subscribed | You stay on the current plan until it expires, then the account returns to the free plan (or to Special Edition, if you bought it) | Notice: Cancel at least one day before the renewal date shown in your subscription details | |
| In the Google Admin console, go to Menu > Billing > SubscriptionsWho: An admin with the Billing management privilege | On the monthly Flexible Plan, new charges stop immediately | Refunds: If you have credit (funds) left after cancelling, contact Google to request a refund | |
| Sign in and open the Account tab in the left sidebar, then Your account, then SubscriptionWho: The account holder; on team plans, an admin | Automatic renewal stops; all paid features stay available until the end of the current subscription period. A free trial ends immediately… | Notice: Cancel before the end of the current billing cycle to stop the renewal | |
| Sign in as an admin. If any payroll runs on AutoPilot, turn it off first: go to Pay, click Settings, scroll to Pay…Who: An admin with permission to cancel the company's plan | Immediately | Notice: You can't cancel while a payroll is in progress (submitted, with a check date today or later) | |
| HiveOnline · Contract | In the Hive app, open Settings and click BillingWho: The Billing Admin, per the help article | The subscription ends at the end of the billing period | Refunds: The terms say fees are non-cancelable and non-refundable except as the Agreement or an Order Form providesContract notice: At least 30 days before the end of the current subscription term |
| In your Housecall Pro account, click the Blue Chat Bubble in the bottom right corner, select Support, then Send us a…Who: The account owner (the Billing team must speak with the owner by phone) | The account is disabled within 14 days of the cancellation request | Notice: Cancel before the subscription auto-renews: subscriptions renew for a period equal to the subscription period | |
| Sign in at ilovepdf.com and open your account settings, where you can manage or unsubscribe from servicesWho: The account holder, signed in to the iLovePDF account that pays | The subscription is not renewed | Notice: Cancel at least 7 calendar days before the expiration date, or the monthly or annual subscription renews automaticallyContract notice: Business subscriptions renew automatically under the specific conditions agreed with iLovePDF | |
| IT GlueContract · Online | Find the end date of your Committed Service Term on your OrderWho: The customer named on the Order | At the end of the Committed Service Term if notice is given at least 30 days before | Contract notice: At least 30 days before the end of the Committed Service Term |
| Sign in to Jobber.com, click the Gear Icon, then select Account and BillingWho: An admin user | Full access until the end of the current billing period (annual and 1-year commitment plans: the end of the full term) | Notice: Monthly subscriptions: cancel before the renewal date | |
| On your Workspace page, click your avatar/profile image, then SettingsWho: The account holder, signed in to the Jotform account | You keep your current plan's features until the plan changes to Starter (Free) | Notice: No notice period is stated | |
| Sign in and go to your account settingsWho: The account holder; for a Team Plan, its Owner | The subscription stays active until the end of the current billing period and then doesn't renew | Notice: None stated: you can cancel at any time before the next automatic renewal | |
| LatticeContract | Find your Order Form: it sets the renewal date and the email address Lattice receives notices atWho: The customer organization that signed the Order Form (the Terms let either party give notice) | At the end of the current Initial Subscription Term or Renewal Term | Contract notice: Written notice at least 30 days before the end of the current term |
| Sign in as a workspace admin and open Settings, then Administration, then BillingWho: A workspace admin | At the end of the subscription period (end of the billing month or year) | Refunds: No refunds for cancelling mid-subscription | |
| Click the Me icon at the top of your LinkedIn homepage and select Premium featuresWho: The member who owns the subscription, signed in | Premium stays active until the end of the current billing cycle | Notice: Cancel at least one day before the next scheduled billing date | |
| Log in to Lucid, click your profile icon or initials in the top-right corner and select Account SettingsWho: The individual subscriber | The subscription won't renew | Notice: Monthly and annual licenses renew automatically unless cancelled | |
| MailbirdPartner · Online | Open https://mailbird.onfastspring.com/account and enter the email address you bought with to get a one-time access linkWho: The buyer. Sign-in is a one-time link sent to the email address on the order | Not stated | Refunds: All customers get a 14-day money-back guarantee |
| Sign in, open Org in the left sidebar, then the Subscription tab in My PlanWho: An organization Owner or Admin | At the end of the current monthly billing cycle or annual term: you aren't charged for the next month and can use the plan until then | Refunds: No cash refunds | |
| MangomintOnline | Sign in to your Mangomint accountWho: The customer who agreed to the Platform Terms and holds the account | The terms say cancelling means you no longer have access to your Account or Account Data | Notice: No notice period. Cancel before your next billing cycle, or you are charged for the following month; your billing cycle is shown in your account |
| Go to account.microsoft.com/services/microsoft365 and sign in with the Microsoft account that bought the subscriptionWho: The Microsoft account that bought the subscription (sign in if asked) | Access usually continues until the end of the current billing period if no refund is issued | Refunds: In most cases, a refund if you cancel within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner)Contract notice: On MCA billing accounts you have seven days to cancel for a prorated refund | |
| MinitabContract · Partner | Do not pay the renewal invoice or send a renewal purchase order before the current Subscription Term endsWho: The customer named in the Software Subscription Agreement | The end of the Subscription Term stated in the invoice | Contract notice: None needed: the agreement renews only by mutual agreement, so there is no automatic renewal to stop |
| Switch to the team associated with the subscription you want to cancelWho: A Team admin, Billing admin or Company admin | Paid features stay until the end of the current billing period | Refunds: No refunds for any unused time on the subscriptionContract notice: Written notice of non-renewal at least 90 days before the current Subscription Term ends, unless the Order says otherwise | |
| Click your profile picture, choose Administration, then select Billing in the left-hand menuWho: An account admin | Auto-renewal stops and you keep using the account until the plan's end date | Notice: Existing customers must cancel at least 30 days before the subscription end date, or the plan may auto-renew for another termContract notice: Existing customers must give 30 days' notice before the subscription end date, or the plan may auto-renew | |
| Sign in and open the workspace's MANAGE WORKSPACE menu, then BILLINGWho: Someone who can open the workspace's Manage workspace, Billing menu (the Terms don't name the role) | You keep access to the account and the plan's features for the rest of the Subscription Term, and it stops renewing | Refunds: Prepaid fees are non-refundableContract notice: Notice of non-renewal at least 30 days before the term ends | |
| Sign in to n8n, then in the left-side panel scroll down and select Admin Panel (or go straight to app.n8n.cloud/manage)Who: The instance owner (only the owner can open the Admin Panel) | The plan does not renew: the workspace keeps working to the end of the period already paid | Refunds: Monthly plans: that month's payment is refunded if you ask within 14 days of the billing date and the account is cancelledContract notice: Written notice of non-renewal at least 30 days before the end of the current term | |
| NiftyOnline | Click the workspace dropdown at the top left of the screen and select SettingsWho: The Workspace Owner, or a Billing Owner the Workspace Owner has given that permission | Nifty's pricing FAQ says that if you cancel before the next renewal you keep access until the end of your subscription period, then lose… | Notice: Cancel before the renewal date to avoid being billed for the next period |
| Nitro PDFOnline · Contract · Partner | Sign in to the Nitro Admin portalWho: An admin with access to the Nitro Admin portal | Cancellation takes effect at the end of the then-current billing period | Notice: Cancel before the start of the next renewal term, or the subscription renewsContract notice: At least three (3) months before the expiration of the then-current term |
| On your iPhone or iPad, open Settings, tap your name (Apple ID), then SubscriptionsWho: The Apple Account (Apple ID) that bought the subscription | The end of the current billing cycle (stated for website subscriptions) | Refunds: Ginger Labs can't refund App Store purchases: request one at reportaproblem.apple.com (I'd like to, then Request a refund) with the Apple Account that paid | |
| NotejoyOnline | Open Plan SettingsWho: Whoever manages the plan (the help article doesn't say who can cancel) | Immediately: premium features stop as soon as you cancel | Refunds: No cash refund is described |
| On a desktop computer or the web (not the mobile app), open Settings in the left-hand sidebar, then BillingWho: A workspace owner | The workspace is downgraded at the end of the billing cycle | Refunds: A full refund if you downgrade within three days of signing up for monthly billing or within 30 days for annual billing | |
| NuclinoOnline | Open the main menu in the top-left corner, click your team name, and choose Team settingsWho: Team owners and admins | The account is scheduled for cancellation at the end of the current billing cycle | Notice: The Terms say a paid plan extends automatically by the same period (up to one year) unless notice is given two weeks before the end of the term |
| Log in to your Obsidian account dashboard, where Sync and Publish plans are bought and changedWho: The Obsidian account holder | When the paid subscription expires | Refunds: Full refund within 7 days of purchase, no questions asked | |
| Click your workspace logo in the top-left corner, select Settings, then click BillingWho: A workspace admin | Cancellation applies at the end of the current term | Refunds: None for cancelling mid-subscription | |
| Sign in as the account owner and go to Settings, then BillingWho: The account owner (only the owner can open the Billing and Payment details pages) | A monthly plan cancelled before its renewal date keeps access through the end of the current month | Notice: Monthly plans renew every month, so cancel before the renewal dateContract notice: Written notice of non-renewal at least 30 days before the term's end date, unless the Order says otherwise | |
| Open Account Settings from the avatar at the top right of your Paperform DashboardWho: The account holder, signed in | You keep receiving the service until the end of the current Subscription Period | Notice: Cancel before the renewal date: subscriptions renew automatically for the same length, and Paperform isn't obliged to send renewal reminders | |
| ParsecOnline | Sign in to your administrator account and open the Products and Subscriptions section from the dashboard's sidebarWho: A Teams administrator account (the help pages don't name a narrower role) | The Teams account is canceled on your next renewal date | Notice: Cancel before the end of the current subscription term, or Unity may renew it automatically at the then-current price |
| Sign in and open your account profileWho: The account holder, signed in | Not stated | Refunds: If you're not happy within the first 15 days of purchase, PDFescape fully refunds that month's subscription (ask customer support, with a reason) | |
| Click your profile icon and go to My AccountWho: The account holder, signed in | Not stated | Notice: The subscription renews automatically for the same period as your first one (monthly or annual) until it is terminatedContract notice: The agreement renews automatically for successive periods equal to the initial subscription period until one party terminates it | |
| PlottrOnline | Open your account page at app.plottr.com/user-accountWho: The account holder who bought the plan, signed in to the Plottr account | Your subscription stays active through the end of your current billing cycle, and you won't be charged again unless you renew | Notice: No notice period is documented |
| Before the monthly renewal date, send Productboard a message in chat or email support@productboard.com asking to cancel…Who: The workspace's designated admin contact | Monthly: the renewal date (a downgrade applies at the start of the next billing cycle) | Notice: Cancel any time before the monthly renewal dateContract notice: At least 30 days before the end of the subscription term | |
| ProjectManagerOnline · Contract | Open the Accounts feature of the ProjectManager Platform and cancel the subscriptionWho: The customer's account (the terms don't name a role) | At the end of the current subscription term (the period you prepaid) | Notice: No customer notice period is stated: cancel before the term ends, since the card is debited automatically for each renewal termContract notice: No customer notice period is stated in the online terms |
| Log in on the ProWritingAid website, hover over your profile name and click My AccountWho: The account holder, signed in | Auto-renewal stops and you keep all features until the end of the billing period | Notice: Monthly plans renew on the same calendar day each month and yearly plans on the purchase date each year | |
| On the QuillBot website, click your profile icon (your initial) in the top-right corner and select Account DetailsWho: The account holder, signed in | Auto-renewal stops; Premium access continues until the end of the current billing period | Refunds: Refunds are issued only if required by law, as the Terms of Service say | |
| QuireOnline · Partner | Sign in as an Organization Admin, open the paid organization and click the dropdown arrow next to the organization nameWho: Organization Admins only | The end of the current billing period | Notice: Cancel before the subscription renews to avoid the next charge |
| QwilrOnline · Contract | Sign in to your dashboard, then open Account settings from the sidebar at the bottom leftWho: Account admins only | At the end of the current billing period | Notice: Starter and Business plans: 5 days before your next Payment DateContract notice: 30 days before your next Payment Date |
| RealVNC ConnectOnline · Partner · Contract | Sign in to the RealVNC Connect Portal at manage.realvnc.comWho: The account Owner or an Administrator, signed in to the RealVNC Connect Portal | The subscription runs to the end of the paid year and doesn't renew | Notice: Business customers must disable auto-renew at least 30 days before the renewal dateContract notice: 30 days before the end of the subscription to stop renewal |
| Resource GuruOnline · Contract | Log in as the account ownerWho: The account owner only | Immediately: the Terms say a subscription cancelled in the platform terminates as soon as you cancel, and you won't be billed again | Notice: No notice period: cancel in the platform any time before the subscription renews automaticallyContract notice: At least 30 days before the end of the current term, given via the platform |
| RocketlaneOnline · Contract | Click your avatar, select Settings, then under Account select Plans & BillingWho: Not stated. Whoever can open Plans & Billing in the account settings | A downgrade is scheduled for the end of the subscription period | Contract notice: At least thirty (30) days before the expiration of the relevant Subscription Term |
| Sign in and open Settings, then Billing (or Settings, then Organizations)Who: The person who manages the organization's subscription, signed in | At the end of the current paid term | Notice: None stated; the subscription renews automatically for the same period unless you cancel by the end of the current period | |
| ScoroOnline · Contract | Go to Settings > Administration > Plan, add-ons and billingWho: Site administrators | The help article gives no end date | Notice: At least 30 days before the current billing period expires, by email or via the PlatformContract notice: At least 30 days before the current term expires, by email or via the Platform |
| Sign in and open your account page at sejda.com/accountWho: The account holder, signed in | The subscription no longer auto-renews and ends at the end of the current billing cycle | Notice: Monthly and Annual plans renew at the end of each term and charge you for the next term unless auto-renewal is stopped first | |
| From your Shopify admin, go to Settings > PlanWho: The store owner | At the end of the current billing cycle: the store deactivates and you lose access to the Shopify admin | Refunds: Plans are generally non-refundable, and no refund is issued for the rest of the period after you cancel | |
| ShortcutOnline | Sign in as an Owner of the Organization and open the Manage Organization and Workspaces pageWho: An Organization Owner only | Not stated | Notice: The terms say you may terminate your account at any time upon notice to Shortcut |
| SigneasyOnline · Apple · Google Play | Sign in at app.signeasy.comWho: The account holder | Your account stays on the same plan until the final day of the paid period | Refunds: Charges are non-refundable unless the Terms say otherwise |
| Go to the My Account section and switch to the Subscription tab in the left-side panelWho: An admin (only the subscription owner can manage payment information) | Future renewals stop and access usually continues until the end of the current term | Refunds: Contact support within 30 days of your initial purchase date to request a refund | |
| Download any documents you need, then click Account Settings in the upper right corner of your Documents list dashboardWho: The team owner (Admins can't access billing) | The account is no longer accessible and all data is permanently removed | Notice: Subscriptions renew at the end of each billing cycle unless cancelled | |
| SimplyBook.meOnline | Sign in and go to Plans & Prices, then SubscriptionsWho: The account owner signed in to the SimplyBook.me admin interface | No further charges. The help article says you keep all options until the current period expires; the terms say paid features are suspended… | Refunds: All purchases are final and non-refundable except as the terms outline, and refunds are at the company's discretion |
| Open the Billing page (in Team settings, click Billing in the left sidebar)Who: A Slab admin | The subscription is cancelled at once and won't be charged again | Refunds: Slab's pricing page offers a 30-day money-back guarantee | |
| Sign in to your Smallpdf account in a web browser (cancelling isn't available in the mobile app)Who: The signed-in account holder who bought the subscription | Future billing stops and Pro features stay active until the current billing period ends | Notice: Subscriptions renew automatically at the end of each billing period unless cancelled | |
| Export or transfer ownership of the sheets you need first: data is deleted 30 days after the cancellation dateWho: The System Admin (the help center's summary table lists the account owner for Pro) | You choose to cancel immediately or at the end of the billing cycle | Notice: Submit your cancellation at least 30 days before your renewal dateContract notice: The cancellation date must be at least 30 days before your renewal date | |
| SparkOnline · Apple · Google Play · Partner | Open Spark SettingsWho: The account holder | At the end of the then-current subscription period | Notice: Cancel at least 24 hours before the billing date to avoid the next charge |
| SplashtopOnline · Contract · Google Play · Apple | Sign in to the my.splashtop.com web portal with your Splashtop AccountWho: The account owner | The subscription no longer auto-renews | Notice: None stated; turn off auto-renewal any time before the current period expires. Subscriptions renew automatically, annuallyContract notice: No later than 30 days before the automatic renewal |
| SprigOnline · Contract | Open Settings > Billing & Plans > Manage planWho: Whoever can sign in to the billing system with the email used to set up billing | Your plan will revert to a Free Plan after the current billing cycle ends | Contract notice: Written notice of non-renewal at least 60 days before the end of the current Subscription Term, sent to legal@sprig.com |
| Open the Billing panel of the site you want to cancelWho: The site owner, an administrator, or a contributor with Billing permissions | Monthly and annual website plans normally end at the billing cycle end | Notice: Cancel before the renewal date to avoid being charged | |
| Log in, select your Profile circle, then My Account, then the Billing Details tabWho: The account holder who upgraded, or the Team Primary Admin | Auto-renew stops; paid features stay until the next billing date, then the account moves to the free Basic plan (a team is dissolved) | Notice: Cancel auto-renew before the next billing date | |
| Open your account settings and go to the Billing tabWho: The account holder who pays for the subscription, signed in | The cancellation takes effect immediately, and Tally Pro or Business features stop at the end of the prepaid period | Notice: Cancel before the prepaid period ends | |
| TeamViewerOnline · Contract · Partner | Sign in to the TeamViewer Customer Portal with your TeamViewer credentialsWho: A Customer Portal user: a Company Profile administrator, or a member whose role has the Billings… | The portal's Terminate option is the EULA's notice of non-renewal: the subscription runs to the end of the current 12-month term and… | Notice: At least 28 calendar days before the end of the current termContract notice: At least 28 calendar days before the end of the Initial Term or any Renewal Term |
| Teamwork.comOnline · Contract · PayPal | Optional: to choose who keeps a standard seat on Free Forever, downgrade the others to collaborators in People firstWho: Site admins (in the owner company), per the help article | Your account and subscription stay active until the end of the current billing cycle, then switch automatically to Free Forever | Notice: The help article gives no notice periodContract notice: At least 30 days before the end of the Initial Subscription Term or any Renewal Period |
| TickTickApple | On your iPhone or iPad, open Settings and tap your nameWho: The Apple Account that bought the subscription | The subscription doesn't renew at the end of the current period | Notice: Cancel at least 24 hours before the end of the current period, or it renews automatically |
| Go to Settings, then Your planWho: The account holder signed in to TidyCal (the help pages don't name a role) | Your Pro subscription stays active through the end of the current billing period, and you won't be charged again | Refunds: A full refund if you ask support (support@tidycal.com) within 7 days of your subscription purchase | |
| Log in to your Todoist account on todoist.com and click your avatar at the top-leftWho: The account holder, signed in | The plan stays active until the end of the current billing period, then the account is downgraded to the Beginner plan | Refunds: Monthly payments aren't refundable unless consumer protection law requires it | |
| Log in, click the organization icon in the top left corner, and go to Plan & BillingWho: An organization owner or admin | The cancellation takes effect at the end of the paid period | Notice: Cancel before the prepaid period ends: all plans are recurring and renew automatically | |
| UlyssesApple · Partner | On iPhone or iPad, open Settings and select your Apple Account at the top, then tap SubscriptionsWho: The Apple Account holder who bought the subscription | Renewal stops; when the subscription expires, Ulysses switches to read-only mode | Notice: Cancel at least 24 hours before the end of the trial or subscription period, or it renews |
| UnitoOnline · Partner | Open your Unito Dashboard, select your avatar in the top-right corner, then Usage & BillingWho: Whoever can open Usage & Billing in the dashboard | Not stated on the pages read | Notice: To stop automatic renewal, the Terms require written notice at least ten (10) days before the end of the Initial Term or the current Renewal Period |
| Export or print your sales data and customer list firstWho: The business account owner | The account closes when you confirm: you are logged out | Refunds: None: Vagaro does not allow refunds on your subscription | |
| WaitwhileOnline · Contract | Log in with administrator credentialsWho: An administrator (the article says to log in with administrator credentials) | End of the current billing cycle | Notice: None: you can cancel at any time, and it takes effect at the end of the current billing cycleContract notice: None stated in the Enterprise terms |
| Remove any add-ons first (for Ecommerce, disable checkout)Who: A signed-in user who can manage the site's plan | Paid features last to the end of the current billing period (or end at once with Downgrade now) | Notice: Cancel before the next billing date to avoid renewal | |
| Sign in to your Weebly account and turn off the auto-renew feature for your current plan before the contract term endsWho: The Weebly account owner | With auto-renew off, the contract doesn't renew at the end of the current term | Notice: Contracts renew automatically at the end of the term for another term of the same length, until you cancel | |
| Open Billing, under your workspace name in the top left cornerWho: A workspace admin | You keep all the paid plan's benefits until the end of the billing cycle you've paid for | Notice: Cancel before the end of the current subscription period, or it renews automaticallyContract notice: Written notice of non-renewal at least 30 days before the current term ends | |
| Go to Premium Subscriptions in your Wix accountWho: The Wix account that owns the plan (signed in) | After the first 14 days, the plan stays active until the end of the current subscription period and doesn't renew | Notice: Yearly and multi-year plans may renew up to 3 weeks before the expiration date | |
| Visit the billing section of your account and select Active upgradesWho: Only the WordPress.com user who purchased the subscription (which may not be the site owner) | The subscription expires on its expiration date, followed by a short grace period to renew manually before it is removed | Notice: Cancel at least one month before the end of an annual subscription and at least 24 hours before the end of a shorter one | |
| WordtuneOnline | Open your Account page from your profile icon in the EditorWho: The account holder, signed in to the account that has the subscription | The subscription stays active until the end of the current billing period, then you're downgraded to the free version and not charged again | Notice: Cancel before the billing cycle renews, or before a free trial ends, to avoid the next charge |
| WPS OfficeOnline · Apple · Google Play | Sign in to the WPS Office Subscription Management Center with the account used to buy the subscriptionWho: The WPS account used to buy the subscription | Charges stop; you keep access through the end of the current subscription period | Notice: At least 24 hours before the current billing period ends |
| Export what you want to keep first: Account Backup isn't available on Free, and Wrike's Terms warn you may not be able…Who: The account owner, through the account's Renewals Manager or Account Manager | The account stays on the paid plan until the current billing period ends, then switches to the Free plan automatically | Contract notice: Written notice of non-renewal before the current subscription term expires | |
| Sign in as the account owner and open the Billing and usage pageWho: The account owner (Team plans: only the owner; Enterprise plans: the owner or a super admin) | At the end of the current billing cycle: paid features stay until then, and no new plan charges follow | Notice: Switch to Free before the renewal date, or the subscription renews automatically for another termContract notice: At least 15 days' prior written notice before the term ends, sent to receivables@zapier.com | |
| Sign in, go to zcal.co/account and select Manage BillingWho: The organization owner. Team owners manage organization billing; team admins have the same… | You still have access to zcal Pro for the remainder of the billing cycle | Refunds: None. The terms say zcal has a strict no refund policy and all sales are final |
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