Business software · Productivity and business software

How to cancel Sejda

Click Stop auto-renewal next to your subscription at sejda.com/account, or email hi@sejda.com; it ends at the end of the billing cycle. FastSpring, Sejda's reseller, bills you, and its order email also links to a cancel page. No refunds unless the law requires (EU: 14 days). Week Passes never renew.

By Stackcut · Checked against official help pages on 2026-10-05, then re-checked independently · JSON · Open data, CC BY 4.0

Open Sejda's cancel page

The short answer

  • Where: Sign in and open your account page at sejda.com/account (sejda.com).
  • When it ends: The subscription no longer auto-renews and ends at the end of the current billing cycle.
  • Billed by someone else? Cancel with them instead: a partner.
  • Want to keep it for less? Cheaper plan and more. Options

Before you cancel

What happens to your data

Sejda Web permanently deletes uploaded files and processed output after upload or processing, so no documents are stored. Account information is kept while the account is active and for a reasonable period afterwards, in case you reactivate.

What you lose

  • Paid features for Sejda Web and Sejda Desktop when the billing cycle ends

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Stop auto-renewal in your account

Online, self-serve Sejda Web Monthly and Desktop+Web Annual subscriptions. Who can cancel: The account holder, signed in.

  1. Sign in and open your account page at sejda.com/accountYou should see: Stop auto-renewal
  2. Click Stop auto-renewal next to your subscription
Access ends
The subscription no longer auto-renews and ends at the end of the current billing cycle
Notice
Monthly and Annual plans renew at the end of each term and charge you for the next term unless auto-renewal is stopped first
Refunds
No credits or refunds when you cancel; refunds are issued only where the law requires, for example EU residents can cancel within 14 days of signing up, upgrading or renewing. A refund takes 5-10 business days to appear
Open the page
Source: sejda.com sejda.com sejda.com

By email

By email Sejda Web Monthly and Desktop+Web Annual subscriptions. Who can cancel: The account holder.

  1. Email hi@sejda.com and ask to cancel the recurring subscription
Access ends
The subscription ends at the end of the current billing cycle
Notice
Cancel before the term ends, or you are charged for the next term
Refunds
Refunds only where the law requires, for example EU residents within 14 days of signing up, upgrading or renewing
Source: sejda.com sejda.com

Billed through FastSpring

Online, self-serve All Sejda paid plans: FastSpring is Sejda's authorized reseller and merchant of record, and the seller on your invoice. Who can cancel: The buyer who received the FastSpring receipt email.

  1. Open your receipt or subscription activation email and click the link to Manage Your OrdersYou should see: instructions to access your Account Management page
  2. On your Account Management page, click the Subscriptions tab and use the Manage options to cancel the subscription
Access ends
The subscription cancels and deactivates at your next scheduled payment date
Refunds
Refunds only where the law requires, for example EU residents within 14 days of signing up, upgrading or renewing
Source: sejda.com fastspring.com

Questions people ask

Can I get a refund if I cancel Sejda?

Stop auto-renewal in your account: No credits or refunds when you cancel; refunds are issued only where the law requires, for example EU residents can cancel within 14 days of signing up, upgrading or renewing. A refund takes 5-10 business days to appear. By email: Refunds only where the law requires, for example EU residents within 14 days of signing up, upgrading or renewing.

Source: sejda.com sejda.com

If I cancel Sejda, when does my access end?

Stop auto-renewal in your account: The subscription no longer auto-renews and ends at the end of the current billing cycle. By email: The subscription ends at the end of the current billing cycle. Billed through FastSpring: The subscription cancels and deactivates at your next scheduled payment date.

Source: sejda.com sejda.com sejda.com fastspring.com

How do I cancel Sejda if I pay through a partner?

Billed through FastSpring: Open your receipt or subscription activation email and click the link to Manage Your Orders. On your Account Management page, click the Subscriptions tab and use the Manage options to cancel the subscription.

Source: fastspring.com

How long before renewal do I need to cancel Sejda?

Stop auto-renewal in your account: Monthly and Annual plans renew at the end of each term and charge you for the next term unless auto-renewal is stopped first. By email: Cancel before the term ends, or you are charged for the next term.

Source: sejda.com sejda.com

What happens to my data when I cancel Sejda?

Sejda Web permanently deletes uploaded files and processed output after upload or processing, so no documents are stored. Account information is kept while the account is active and for a reasonable period afterwards, in case you reactivate.

Source: sejda.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Cheaper plan For occasional use, buy a Week Pass instead: a one-time charge for 7 days that doesn't auto-renew and drops to free afterwards sejda.com
  • Free plan Use Sejda free (Desktop+Web Free) with page and hourly limits; the free Sejda Desktop allows 3 tasks per day on documents up to 50MB and 200 pages sejda.com sejda.com
  • Pay yearly Desktop+Web Annual saves 30% over monthly sejda.com
  • Discount program Teams get a volume discount starting from 2 members sejda.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • A Week Pass is a one-time charge: it doesn't renew and drops to free after 7 days, so there is nothing to cancel
  • Cancelling a subscription means clicking Stop auto-renewal; it stays active until the end of the billing cycle
  • You can stop auto-renewal right after subscribing and pay for just the current cycle
  • Charges and invoices come from FastSpring, Sejda's reseller and merchant of record; FastSpring's order email links to its own cancel page
  • EU residents can cancel within 14 days of signing up, upgrading or renewing for a legally required refund
  • Sejda Desktop processes files on your computer, and Sejda Web deletes files after processing, so there is nothing to download from Sejda before cancelling

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/sejda.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Sejda pricing To cancel a recurring subscription just click 'Stop auto-renewal' from your account page. (the cancel button)
  2. Sejda Help You can cancel your subscription from your account page by clicking on "Stop auto-renewal" next to your subscription (where the button is)
  3. Sejda Terms of Service unless you cancel your subscription through your account at sejda.com/account (the account page URL)
  4. Sejda pricing You can cancel auto-renewal of your subscription at any time. The subscription will no longer auto-renew and it will cancel at the end of the current billing cycle. (when cancelling takes effect)
  5. Sejda Terms of Service If you cancel, your subscription will terminate at the end of then-current billing cycle, but you will not be entitled to any credits or refunds (no credits or refunds on cancelling)
  6. Sejda Terms of Service Refunds are only issued if required by law. (refunds only where the law requires)
  7. Sejda Terms of Service users living in the European Union have the right to cancel their paid account subscriptions within 14 days of signing up for, upgrading to, or renewing a paid account. (the EU 14-day right)
  8. Sejda Help It can take anywhere from 5-10 business days for a refund to show up on your bank account. (how long a refund takes)
  9. Sejda pricing Subscriptions auto-renew at the end of each term and you will be charged for the subsequent term. (automatic renewal)
  10. Sejda pricing You can also email hi@sejda.com. (cancelling by email)
  11. Sejda Terms of Service We don't sell directly, we sell though FastSpring, our online authorized reseller & merchant of record. (FastSpring bills Sejda customers)
  12. Sejda Terms of Service FastSpring is the seller on your invoice for billing and tax purposes. (FastSpring is the seller on the invoice)
  13. Edit Billing or Cancel Subscription In your receipt or subscription activation notification email, click the link to Manage Your Orders. (where the FastSpring flow starts)
  14. Edit Billing or Cancel Subscription On your Account Management page, click the Subscriptions tab and use the Manage options to update payment method or cancel a subscription. (the FastSpring cancel step)
  15. Edit Billing or Cancel Subscription If you cancel your auto-renewal plan, your subscription will cancel and deactivate at your next scheduled payment date. (when a FastSpring cancellation takes effect)
  16. Sejda pricing The Week Pass plan is a one-time charge, not a recurring subscription. It does not automatically renew and downgrades to free after 7 days. (the Week Pass doesn't renew)
  17. Sejda pricing Page and hourly limits (the free plan's limits)
  18. Sejda Desktop 3 tasks per day (the free Desktop daily limit)
  19. Sejda Desktop 50MB and 200 pages (the free Desktop document limit)
  20. Sejda pricing Save 30% over monthly (the annual saving)
  21. Sejda pricing Volume discount starting from just 2 members (team volume discounts)
  22. Sejda pricing Simply cancel auto-renewal immediately after signing up and you'll only be charged for the current billing cycle. (paying for a single cycle)
  23. Sejda Privacy Policy All user-uploaded files as well as the processed output files will be permanently deleted after upload or processing respectively. (Sejda Web doesn't keep documents)
  24. Sejda Privacy Policy We retain your account information for as long as your account is active and a reasonable period thereafter in case you decide to re-activate the Services. (how long account data is kept)
  25. Sejda Help If you've placed an order through FastSpring, our online authorized reseller & merchant of record, you can send your data erasure request to privacy@fastspring.com. (erasing order data held by FastSpring)

Not confirmed yet

  • What confirms that auto-renewal was stopped (email or on-screen status) is not stated
  • How to delete a Sejda account is not documented
  • Whether Sejda Desktop reverts to the free version when a subscription ends is not stated (only the Week Pass is documented to drop to free)
  • Removing team members or seats is not documented

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).