Business software · 115 tools
How to cancel developer tools, hosting and API subscriptions
Where to cancel each of these 115 tools, who can, when access ends, and the notice or refund rule, from each vendor's own help pages. For 41 of them a contract sets a notice period: see the Contract notice lines.
| Service | Where to cancel | When access ends | Notice or refunds |
|---|---|---|---|
 AgentMailOnline | Sign in to the AgentMail console and cancel the subscription before the current billing cycle endsWho: The account holder | Not stated | Notice: Cancel before the end of the current billing cycle to stop the next renewal |
 AlgoliaOnline · Contract · Partner | To keep using Algolia for free, downgrade from the Billing area of the dashboard and keep usage within the free unitsWho: The account holder (the help articles don't name a role) | Account deletion deletes application data immediately | Notice: None stated: pay-as-you-go applications can be deleted at any time, and legacy no-commitment plans can be cancelled at any timeContract notice: At least 30 days' notice of nonrenewal at the end of the applicable term |
 Amazon Web ServicesOnline · Partner | Sign in to the AWS Management Console as the root user of the accountWho: The root user of the account | Closing starts a 90-day post-closure period and can take several hours to finish across Regions and services | Not stated |
 Anthropic API (Claude Developer Platform)Online · Contract | Open Settings > Billing in the ConsoleWho: A Console user with the Admin or Billing role manages billing | Auto-reload stops buying credits as soon as it is off | Refunds: All credit purchases are non-refundableContract notice: Written Notice, sent to notices@anthropic.com |
 Apple Developer ProgramOnline · Apple | Sign in to your Apple Developer account and open the Membership details sectionWho: The Account Holder | The membership stays active until its expiration date and then isn't renewed | Notice: Turn off Auto-renew before your expiration date, when the annual fee is charged |
| AppVeyorOnline · Partner | Sign in to AppVeyor and open the billing pageWho: The account holder; the pages read do not name a role | Not stated. The terms renew each subscription automatically at the end of each Subscription Period, so cancel before the renewal date | Refunds: Monthly subscriptions: no refunds |
 AssemblyAIOnline · Contract | Log in to your AssemblyAI dashboardWho: The account holder with access to Workspace settings (the page doesn't name a role) | Automatic top-ups stop. Funds already deposited are drawn down as you use the API, and if the balance reaches $0 without auto-pay, API… | Refunds: Not stated for unused fundsContract notice: Written notice 30 days before the end of a fixed term |
 Atlassian StatuspageOnline · Contract · Partner | In the Statuspage management interface, click your avatar in the top right and select BillingWho: A Billing admin (the permissions table gives Cancel a page subscription to Billing admins only) | Cancel the subscription: at the end of the current billing period | Refunds: Only within the first paid month of service for monthly subscriptions (within 30 days of payment for annual ones)Contract notice: Notice of non-renewal must reach Atlassian before the end of the current term, through account settings, Atlassian support, or other notice to Atlassian |
 Auth0Online · Contract | Go to the Teams Dashboard, then Settings > SubscriptionWho: A Team Owner: Team Owners have full access to the Teams Dashboard, where self-service subscriptions… | Downgrading to Free doesn't close the tenant: it keeps running on the Free plan until you delete it | Refunds: When you downgrade, you may be eligible for a credit on your next billing cycle or a refund, depending on the circumstances |
 AxiomOnline · Contract · Partner | Make sure your role has permission to modify billingWho: A user whose role has permission to modify billing | Not stated for a downgrade | Contract notice: Written notice of non-renewal at least 30 days before the end of the current term |
 Better StackOnline · Contract | Sign in to Better Stack on the web as an Admin or Billing adminWho: A team member with the Admin or Billing admin role | Not stated | Refunds: Better Stack advertises a 60-day money-back guarantee |
 BitbucketOnline | Select the Settings cog on the top navigation bar, then Workspace settingsWho: A workspace admin | Atlassian billing: 15 days after the subscription period ends | Not stated |
 BluehostOnline | Log in to the Bluehost Portal and click Billing in the left-hand menuWho: The account holder, signed in to the Bluehost Portal | The plan stays active until the end of the current paid term, then lapses and deactivates | Notice: The Terms require opting out at least 16 calendar days before the term ends |
 Bolt.newOnline · Contract | Log in to Bolt. On the homepage sidebar, click your profile icon in the bottom-left, then SubscriptionWho: The account holder | The plan stays active, with its unused tokens, until the end of the billing period | Notice: Paid plans renew automatically unless cancelled before the renewal date |
 BrowserbaseOnline · Contract | Sign in to the Browserbase dashboard and open Settings, then Usage & billingWho: A user with access to the organization's Settings | You can keep using the paid plan until the end of the term you've paid for | Notice: Paid plans renew automatically for successive periods unless you opt out of auto-renewal in account settings before renewal |
 BrowserlessOnline · Contract | Sign in to the Account DashboardWho: The account holder | Not documented; the privacy policy ties deleting your data to cancelling and the end of the billing period | Refunds: Browserless's public pages don't say whether monthly or yearly plans are refundable |
 BrowserStackOnline · Contract | Sign in and open the Subscriptions page of your BrowserStack accountWho: The account holder who manages the subscription, signed in | The plan stays active until the end of the current billing cycle | Notice: Your card is charged automatically at the end of each billing cycle, so stop the subscription before thenContract notice: At least sixty (60) days before the end of the then-current term, in writing |
| BuildkiteOnline · Contract | Select Settings in the global navigation, then open Organization Settings, where the docs say to find your plan and…Who: Whoever can open Organization Settings for the organization (the docs don't name the role) | Not stated for self-serve plans | Refunds: All fees are nonrefundable, except as expressly otherwise provided herein |
 Bunny StreamOnline | Before closing, delete all your Pull Zones and Storage Zones, download any files you want to keep, and export any data…Who: The account holder (the docs don't say whether team members can close it) | Not stated. Closing is permanent and cannot be reversed | Refunds: The account balance can't be refunded when the account closes |
 CartesiaOnline · Contract | Sign in to the Cartesia playground and open the subscription page, where your balance and the overages setting areWho: The account holder | You keep the paid tier and its features through the end of the period already paid for | Notice: Cancel before the renewal date: plans renew monthly from the purchase date, and your payment method is charged at the start of each new period |
| CircleCIOnline · Contract · Partner | In the web app, select Plan in the left sidebar and open the Billing tabWho: Someone with admin access in the CircleCI organization | You keep Performance plan access and can use credits until the end of the current billing cycle | Refunds: None: credits unused at the end of the billing cycle are forfeited and not eligible for refundsContract notice: No notice period for stopping renewal is in the public terms |
 ClerkOnline · Contract · Partner | Pay any unpaid invoice firstWho: A workspace Owner or Admin (the roles that can modify Billing) | At the end of the billing cycle the workspace moves to the Hobby plan | Notice: Cancel in the dashboard before the term expiresContract notice: Order Forms renew automatically for terms of the same length |
 ClickHouse CloudOnline · Partner · Contract | Export any data you need to keep, for example with a BACKUP command to your own S3, Google Cloud Storage or Azure Blob…Who: A user who can manage the organization's services (the docs don't name the roles) | Deleting your services stops further charges from accruing | Refunds: None: the Terms say payments are non-refundable except where the agreement expressly provides otherwise |
 CloudflareOnline · Contract | For some products, first turn off the product feature itself (its switch, button or Disable option)Who: A Super Administrator or an Administrator | At the end of the current billing period | Notice: Cancel before your next scheduled billing dateContract notice: Written notice at least two (2) months before the end of the Initial Term or current Renewal Term |
 CloudinaryOnline · Contract | Download any assets and invoices you want to keep, and update any apps that rely on the account: once cancelled, stored…Who: A root user, or a user with a Billing or admin-level role | Cancelling puts the account into a disabled state, and stored media is no longer accessible | Refunds: None: the Terms say fees are not refundable and you are not entitled to a refund on terminationContract notice: A fixed-term subscription stops renewing only if you send Cloudinary the prior notice your subscription terms require |
 CloudMailinOnline · Partner | Export any content you need first: you're responsible for exporting it before the account endsWho: The account holder, signed in | Billing stops at the end of your current billing period, and you aren't charged again | Refunds: None: the subscription fee isn't refundable and is only adjusted for the next billing period |
| CloudwaysOnline | Download a backup of each application and database: once the account is cancelled, data can't be recoveredWho: The account owner only; Cloudways Support can't cancel the account for you | All servers, applications and data are permanently deleted, and a cancelled account can't be restored | Refunds: None: the Terms say fees paid are non-refundable |
 ContentfulOnline · Contract | Log in to the Contentful web app, click the environment switcher, click the organization name and select Organization…Who: An organization owner or organization administrator | Recurring billing stops immediately | Refunds: Fees paid are non-refundable, and payment obligations aren't pro-rated for partial monthsContract notice: Set by your service order, which overrides the public Terms where they differ |
| CourierOnline · Contract | Sign in as an administrator and open Settings, then BillingWho: An administrator, since administrators manage billing including the plan and payment method | You can access the Service until the end of the current Subscription period | Refunds: Paid Subscription fees are non-refundable except when required by law, and fees already paid for the current period aren't refunded |
 CursorOnline · Apple · Google Play · Contract | Go to cursor.com/dashboard/billing and click Manage SubscriptionWho: The account holder | Paid features stay until the end of the current billing period | Notice: Cancel at least 24 hours before the plan renews to avoid the next charge |
 DatabricksOnline · Partner · Contract | In each workspace, export any data or notebooks you want to keepWho: A Databricks account admin | On cancelling, you lose access to workspaces, notebooks and data, and the plan can't be reactivated | Contract notice: The MCSA can be ended on 30 days' prior written notice only when there are no operative, outstanding orders |
 DatadogOnline · Contract · Partner | Sign in as an Admin, open Organization Settings, then the Plan tab of the Plan & Usage sectionWho: A Datadog Admin, or a role with the Billing Read and Billing Edit permissions | Contract customers: the end of the Order Term | Contract notice: At least 15 days before the Order Term expires |
 DataForSEOOnline · Partner | If you qualify for the 30-day refund of a first-time API credit purchase, ask customer support for it before deletingWho: The account holder, signed in to DataForSEO (the help article doesn't name a role) | Your user data, API usage statistics and associated data are permanently erased, and the account can't be restored | Refunds: A first-time purchase of API credits can be refunded within 30 days by contacting customer support |
 DaytonaOnline · Contract | In the Daytona Dashboard, open your organization and delete all sandboxes across all projects, then check that no…Who: The account owner; deleting a collaborative organization needs the Owner role | On termination. Charges for earlier usage can post during a 48-hour settlement window; usage first reported more than 48 hours after… | Refunds: Except where required by law, payments are non-cancelable and non-refundable |
 DeepgramOnline · Partner · Contract | Sign in to the Deepgram Console and open your account settingsWho: The account holder, signed in to the Deepgram Console | No further reload charges once cancelled | Notice: Cancel before your balance reaches the reload trigger |
 DeepSeek APIOnline | Stop sending requests to the API. Your balance is used only when you call paid servicesWho: The account that holds the balance | Calls stop when the balance runs out | Not stated |
 Devin Desktop (formerly Windsurf)Online · Contract | Sign in and go to app.devin.ai/settings/plansWho: The account holder | You keep the plan's features until the end of the current billing period, then the account is downgraded to the Free plan | Notice: The cancellation must be received before the renewal date to avoid the next period's charge |
 DigitalOceanOnline | Copy off anything you want to keep: backups and snapshots can't be downloaded, and DigitalOcean deletes content when…Who: The account holder; if you are the sole owner of a team with other members, delete that team or… | Deactivating stops billing and blocks new resources | Refunds: None: DigitalOcean doesn't offer refunds, and all fees paid are non-refundable |
 DockerOnline · Contract · Partner | Pull any private images you want to keep, and plan to cut private repositories down to the free plan's limitWho: The account holder for Pro | At the end of the current billing cycle (billing periods are calculated in UTC) | Notice: Cancel any time before the renewal date: self-serve plans renew automatically at the end of each subscription periodContract notice: At least 30 days' written notice before the end of the current term, by email to sales@docker.com |
 DopplerOnline · Contract | Download your secrets first (see export), since access ends on terminationWho: The customer (the Terms don't name a workplace role) | Your notice is effective when Doppler receives it | Notice: Written notice by email or post, effective when received |
 DreamHostOnline | Open the Manage Account page and click Manage next to the shared hosting planWho: The account holder, signed in to the DreamHost panel | If time is left on the plan, it stays active until the billing period ends | Refunds: No refund while the account stays open: DreamHost may give a prorated credit for the remaining time, to use on other DreamHost services, and a yearly plan cancelled… |
 E2BOnline · Contract | In every project, pause or kill running sandboxes: only running sandboxes are billed, and each project has its own plan…Who: The account holder | Access to the account and the services ends on the termination date | Refunds: Charges are non-cancellable and non-refundable, and there's no refund for unused services |
 falOnline · Contract | Open the billing dashboard in your fal accountWho: The account holder. fal's docs don't name a role for the billing dashboard | Model API charges stop when you stop sending requests | Refunds: Once purchased, these credits can be used only for the consumption of Services and are non-refundable |
 FingerprintOnline · Contract | Sign in to the Fingerprint dashboard and find the workspace whose plan you want to end, under Settings > Workspaces…Who: The customer's account holder for the workspace | The subscription stops renewing once cancelled at least 30 days before the Renewal Commencement Date | Notice: At least 30 days before the Renewal Commencement DateContract notice: The online Terms require cancelling at least 30 days before the Renewal Commencement Date |
 FirebaseOnline · Contract | Check the project has no active or pending committed-use discounts, which block disabling billingWho: Someone with Project Billing Manager or Project Owner on the project, or Billing Account… | Billing on the project stops, and its Google Cloud and Maps Platform services are stopped | Contract notice: Prior written notice is required |
| FlutterFlowOnline · Contract | Log in to FlutterFlow and click your profile picture to open the Account pageWho: The signed-in account that holds the plan | You keep paid features until your next billing cycle date | Refunds: None: there are no refunds for cancellation |
 Fly.ioOnline · Contract | Delete the apps you no longer needWho: The account holder who manages the apps (the pages checked don't name billing roles) | Usage stops as each resource is removed | Refunds: Fly.io will discuss a refund if you create compute resources by mistakeContract notice: No notice period is stated |
 GitHubOnline · Contract · Partner | In the upper-right corner of any GitHub page, click your profile picture, then SettingsWho: The personal account owner, signed in | Downgrades and cancellations take effect only after the current billing cycle ends | Refunds: Plans are billed in advance and are non-refundable: no refunds or credits for partial months, downgrades, or unused months |
| GitHub CopilotOnline · Apple · Google Play · Contract | On GitHub, click your profile picture, then SettingsWho: The account holder; not possible when Copilot comes through an organization or enterprise, or is… | You keep your current features until the billing cycle ends, then you are downgraded to Copilot Free | Refunds: Plans are billed in advance and are non-refundable, with no refunds for partial months or unused months |
 GitLabOnline · Partner | Sign in to the Customers Portal as a billing account managerWho: A billing account manager on the Customers Portal billing account | On the expiration date (an auto-renewing subscription would renew at midnight UTC that day) | Notice: Cancel before the expiration date |
 Google Gemini APIOnline · Contract | In the Billing section of the Google Cloud console, find the projectWho: A user with permission to unlink the project from its Cloud Billing account | When billing is disabled, the project's services stop and an AI Studio project drops to the Free usage tier | Refunds: Postpay accounts follow the Google Cloud refund policy |
 Grafana CloudOnline · Contract · Partner | Export dashboards you want to keep (see export below)Who: An Admin of the Grafana Cloud organization | Not stated | Refunds: Grafana's Master Services Agreement says all fees are non-cancelable and non-refundableContract notice: At least 60 days before the end of the current Subscription Term, in writing (email is acceptable), unless your Order Form says otherwise |
 GroqOnline · Contract | Sign in to the Groq Console and open Settings, then BillingWho: The account owner who can open Settings and Billing in the Console (the docs don't name a role) | Usage-based charges stop immediately | Refunds: Refunds are handled case by case through Groq customer supportContract notice: Prior written notice; the agreement doesn't set a number of days, and termination is subject to any financial commitments in an Order Form |
 HerokuOnline | Open the Billing tab in the Heroku Dashboard and select View Details to see this month's usageWho: The account holder; for a Heroku Team's apps, a team member who manages them | Costs are prorated to the second, so a dyno stops billing when it is scaled to 0 and an add-on when it is destroyed | Not stated |
 Hetzner CloudOnline | Delete each cloud server you no longer needWho: Whoever runs the project | Billing for a server stops when you delete it | Not stated |
| HexOnline · Contract · Partner | Open Settings > Manage Plan and cancel the planWho: Someone with access to the workspace's plan settings, or by email to support@hex.tech | You keep the paid plan until the end of the billing period | Notice: Cancel before the renewal date to avoid the next period's chargeContract notice: Written notice at least 60 days before the current term expires, unless the order form says otherwise |
 HostGatorOnline | Log in to the Customer Portal and click Renewal Center in the navigation menu on the leftWho: The account holder, signed in to the Customer Portal | The plan isn't renewed at its renewal date | Notice: Turn off auto-renew before HostGator renews the plan: 15 days before the renewal date, or 5 days for 1-month terms |
 HostingerOnline | In the Hostinger dashboard, go to Profile, then Billing, and select SubscriptionsWho: The Hostinger account holder (signed in) | The service stays active until its expiration date | Notice: With auto-renewal on, Hostinger charges the saved payment method before expiry: 27 days ahead for domains, 14 days ahead for yearly or longer plans, and for monthly… |
 InMotion HostingOnline | Sign in to AMP and click Billing in the top menuWho: The account holder, signed in to AMP (Account Management Panel) | The product keeps running for the rest of the term you paid for, then doesn't renew or bill again | Not stated |
 InngestOnline · Contract | Sign in to the Inngest app and use its plan or billing controls to end the subscription, where your account shows themWho: The account owner | 30 days after Inngest receives the termination notice | Notice: The Terms make a termination effective 30 days after the notice is received |
 InsomniaOnline · Contract | Sign in at app.insomnia.rest and open the Account sectionWho: The subscription's owner (the team owner manages seats) | Not stated | Notice: Monthly card billing is a recurring charge until you cancel in the Account section |
 IONOSOnline | Sign in to your IONOS account, click Menu, then My account, and open the Contracts & subscriptions tileWho: The IONOS account holder (signed in) | On the cancellation date, subject to the contract's minimum term and notice period | Notice: You can cancel at any time, provided you comply with the minimum contract term and the agreed notice period |
 JetBrainsOnline · Partner | Log in to your JetBrains AccountWho: The JetBrains Account that owns the subscription | The subscription stays active until the end of the current billing period, then doesn't renew | Refunds: Cancelling doesn't refund automatically |
| LangSmith (LangChain)Online · Contract | Sign in as an Organization Admin and go to Settings, then Billing and Usage, and open the Plans and Billing tabWho: An Organization Admin (in Developer organizations every user is an Organization Admin by default) | Seats are billed monthly on the 1st | Refunds: No credit for removed seatsContract notice: Written notice of non-renewal at least 30 days before the end of the then-current Subscription Term |
 LaunchDarklyOnline | Click the gear icon in the left sidebar to open Organization settings, then choose BillingWho: Someone who can view the Billing page | The account stays active until the end of the current billing cycle, then is marked as expired and no further charges are incurred | Notice: Cancel in the account dashboard before the next scheduled billing |
 LovableOnline · Apple | Open Workspace settings, then Plans & credit usageWho: A workspace owner or admin | Your current plan stays active until the end of the current billing period | Notice: Paid plans renew automatically unless you cancel before the renewal date |
| LuciqContract · Online | Contact the sales team through luciq.ai/request-demo, or your Customer Success Manager, and ask to end the contract at…Who: The customer entity that signed the agreement | Access continues until the Entity Agreement expires or is terminated, under the Terms | Not stated |
 MailgunOnline · Partner · Contract | In the Mailgun Control Panel, click the Profile drop-down menu at the top-right, then Plan & BillingWho: An account user with the Admin role (Admins can edit account and billing details) | A downgrade takes full effect right before the next billing cycle, and billing cycles start on the 1st of each month | Notice: The Terms say self-service plans renew monthly unless written notice of non-renewal is given at least 30 days before the current term endsContract notice: The term is set in the Service Order and renews automatically unless either party gives written notice of non-renewal at least 30 days before it ends |
| MATLABContract | Open MathWorks Contact Support and choose Sales, Billing, and Other Questions, then Billing or invoice questionsWho: The license holder. MathWorks doesn't say which roles can stop a renewal; its contact page handles… | An annual license gives the right to use the software for a 12-month period | Not stated |
 ModalOnline · Contract | Open each deployed app in the Modal dashboard and click the red Stop app button on its Overview page, or run modal app…Who: Anyone in the workspace who manages its deployed apps (the docs don't name a role) | A stopped app stops at once | Contract notice: Written notice of non-renewal at least 30 days before the end of the term |
 MuxOnline · Contract | Download anything you want to keep first: master MP4 files through the API and any usage CSVsWho: Someone who can open the organization in the Mux dashboard (the docs don't name a role) | Not stated. Mux says deleting the organization is not recoverable; usage is invoiced by billing cycle, so expect a final invoice for usage… | Refunds: All fees are non-refundable, except as the Terms state otherwiseContract notice: At least sixty (60) days before the end of the current Subscription Period |
 NamecheapOnline | Sign in to your Namecheap account and open Hosting List in the left-hand menuWho: The Namecheap account holder (signed in) | The package runs until its billing date | Notice: Hosting renewals are invoiced 7 days before the billing date |
 NeonOnline · Contract · Partner | Remove any projects, branches or data above the Free plan's allowances (1 GB of storage per project, 20 GB in total)Who: An organization admin, since the admin role has full control of the organization, including billing | You are invoiced until you downgrade to Free | Not stated |
 NetlifyOnline · Contract | Sign in as a Team Owner, open the team dashboard and go to Usage & billing, then Plan detailsWho: A Team Owner | The Free plan takes effect at the start of the next billing cycle (Legacy plans: at the end of the current cycle) | Notice: Self-serve paid plans renew automatically each termContract notice: Written notice of non-renewal at least 60 days before the end of the current term |
 Network SolutionsOnline | Sign in and click the Renewal Center tab in the left-hand menuWho: The account holder, signed in | The product isn't renewed and lapses when it expires, unless you renew it manually | Notice: Domains with auto-renew on are renewed 60 days before their expiration date, so turn it off before then |
 New RelicOnline · Contract · Partner | From the user menu, click Manage your planWho: A user who can open Manage your plan in the user menu | There are no payment commitments past the current month | Refunds: New Relic's paid terms say fees are non-refundable except as the agreement sets outContract notice: Notice of non-renewal at least 30 days before the current Subscription Term ends, delivered by overnight courier or first-class mail to New Relic's General Counsel |
 ngrokOnline · Partner · Contract | Sign in to the ngrok dashboard and open Billing, where your usage is shownWho: The account holder, signed in to the ngrok dashboard | Not stated | Refunds: Fees are non-refundable except as the Terms provide or the law requires, and pre-paid fees aren't refunded or credited |
 OpenAI APIOnline · Contract | Open the Billing overview of the API organization you want to cancelWho: A user with permission to manage billing for the API organization | You can still use the API Platform | Refunds: Cancelling doesn't automatically refund charges already accrued this billing monthContract notice: At least thirty days before the start of the next Renewal Term |
 OpenRouterOnline · Contract | Go to the Settings page and click Manage AccountWho: The account owner, signed in | The account isn't accessible while the deletion is processed, and once confirmed it can't be cancelled or reversed | Refunds: Refunds for unused credits may be requested within 24 hours of the purchase |
 PagerDutyOnline · Contract · Partner | In the PagerDuty web app, open the User Icon menu, choose Account Settings and select the Account Settings tabWho: The Account Owner only | Immediately: you lose access at once, and PagerDuty permanently deletes the account and all related data | Refunds: Accounts billed yearly get no prorated refundContract notice: Thirty (30) days before the auto-renewal date, sent to renewals@pagerduty.com |
 PineconeOnline · Partner · Contract | Decide what to keep: Starter allows 1 project, 5 serverless indexes in AWS us-east-1, 5 assistants and 2 members, with…Who: An organization owner or billing admin | Billing ends immediately | Refunds: None: under Pinecone's Master Subscription Agreement you aren't entitled to a refund, even if prepaid amounts weren't used up |
 PlanetScaleOnline · Contract | Export or back up anything you need first: deleting a database also deletes its backupsWho: An Organization Administrator or Database Administrator | Immediately for each deleted database: its plan ends, the plan fee is prorated on the current invoice, and usage is charged through the… | Refunds: All fees are non-refundable and non-cancelableContract notice: In writing, by email to notices@planetscale.com |
 PostmanOnline · Partner · Contract | Open your billing dashboard at go.postman.co/billingWho: A team member with the Billing role, which manages the team plan and payments | Not stated | Notice: Your saved payment method is charged automatically every month or year, depending on the billing cycle, until you cancel |
 PostmarkOnline | Open Account, then Plans & Add-onsWho: The Account Owner or an Account Admin | The downgrade is scheduled for the end of the billing cycle | Not stated |
 RailwayOnline | Open the workspace's Billing page (Workspace Settings, then Billing)Who: A workspace admin (only admins can access billing settings) | All deployments in the workspace stop right away to prevent further charges | Notice: Paid services renew automatically for successive periods unless you opt out in your account settings |
 RenderOnline | In the Render Dashboard, open the workspace dropdown in the top-left corner and select BillingWho: A workspace Admin | The plan change takes effect immediately | Refunds: No refunds for cancellation |
 ReplicateOnline | Open your account page and go to the billing settingsWho: The account or organization that is billed | Turning off auto reload stops new credit purchases | Refunds: Purchased credit is valid for 1 year from the purchase date and is not refundable |
 ReplitOnline · Contract | Open Settings, then choose Billing under AccountWho: The account holder | The current plan stays active until the renewal date, when the scheduled downgrade applies | Notice: Subscriptions renew automatically at the end of each term until you cancelContract notice: At least 30 days before the end of the then-current Subscription Term, unless your order form says otherwise |
 ResendOnline · Contract | Go to the Billing page in SettingsWho: A team Admin (Admins can update payments and delete the team) | Subscriptions are billed in advance and renew at the end of each billing cycle unless cancelled, so a cancelled plan does not renew | Refunds: Except when required by law, paid subscription fees are non-refundable |
 RetoolOnline · Contract | Export what you want to keep first: apps and Retool Database tablesWho: An organization admin | Not stated | Notice: Paid subscriptions renew automatically (for one year or the preceding term, whichever is shorter) unless you downgrade to a non-paid plan in Billing settingsContract notice: Subscriptions renew automatically for one year or the preceding term, whichever is shorter |
| SemaphoreOnline | Remove all projects from the organization firstWho: Only the Owner of an organization can delete it | Not stated as a time; deleted organizations cannot be restored, and there is no undo | Refunds: Fees paid or payable are not reimbursed, per the terms |
| SemgrepOnline · Contract | Export any findings you want to keep (see Export) before you ask to cancelWho: Whoever manages the organization's plan, by emailing Semgrep billing | Not stated | Not stated |
 SentryOnline · Partner | Sign in as an Owner or Billing member and open Settings, then SubscriptionWho: An organization Owner or a member with the Billing role | Downgrades and cancellations are processed at the end of the current contract cycle, and the fees for that term are still owed | Notice: Cancel in the account settings before the current term ends: terms renew automatically for the same period, and an email or phone request isn't notice of non-renewal |
 SerpApiOnline · Contract | Email contact@serpapi.com from your account's email address, say you no longer wish to use the Services and ask for…Who: The account holder | At the renewal date: you can keep using your remaining searches until then, and the plan is not renewed | Notice: None: plans are a month-to-month contract that can be cancelled anytime |
 SerperOnline | Stop sending requests to the API. Serper's terms describe paying for API credits, not a recurring chargeWho: The account holder. The terms don't name a role | Stopping requests stops new usage | Refunds: A full refund is offered when the request is submitted within 7 calendar days from the first payment for credits and less than 20% of the credits are used |
| ShippoOnline · Contract | Click the Account Settings iconWho: A user who can open Account Settings in the Shippo app | Changes take effect on the first day of the next 30-day cycle | Refunds: No refunds, prorated or otherwise, for downgrading or cancelling before the end of the billing cycle |
 SiteGroundOnline | In the Client Area, go to Services, then Hosting, and click Settings next to the planWho: The account holder, in the SiteGround Client Area | The plan isn't renewed. After it expires, the expired account is kept for up to 30 days or 7-14 days, when you can still renew it in the… | Notice: Plans with a 12-month or longer renewal period auto-renew 15 days before they expire |
| SnykContract · Online | As a Tenant Admin, select your Tenant in the scope selector, open Settings > Plan and billing > Your Plan and note the…Who: The customer that signed the Order Form | At the end of the current term | Contract notice: Written notice of non-renewal at least 30 days before the end of the current term, sent to renewals@snyk.io |
 SoftrOnline · Contract | Open the workspace's Plan and billing sectionWho: The workspace owner (only owners can open Plans and billing) | The subscription stays active until the end of the current billing period, then the workspace goes back to the Free plan | Refunds: Full refund on request by email to support@softr.io within 14 days of the first payment on a monthly subscription, or 30 days on a yearly one |
| StatsigOnline · Contract | Sign in to the Statsig console and open the Usage and Billing tab to check the plan, usage and the card on fileWho: The customer bound by the self-serve agreement, signed in to the console | The agreement stops renewing at the end of the current 1-month term if you cancel before it ends | Notice: No notice period is statedContract notice: Notice of non-renewal at least 30 days before the end of the then-current term, in writing to contractnotices@statsig.com |
| StytchOnline · Contract | Email written notice of termination for convenience to legalnotices@twilio.com at least 30 days before you want the…Who: The customer. In the Dashboard only Admins can manage workspace billing | At least 30 days after your written notice | Notice: At least thirty (30) days' prior written noticeContract notice: At least thirty (30) days' prior written notice to terminate for convenience |
 SupabaseOnline · Partner · Contract | Sign in, open the organization's billing page and go to the Subscription Plan sectionWho: An organization Owner or Administrator | Immediately: downgrades take effect as soon as you confirm, and the organization stays on the Free Plan | Refunds: No refunds. Prepaid subscription time left in the billing cycle is credited to the organization; the credits don't expire and apply to future invoicesContract notice: Written notice of non-renewal at least 30 days before the current term expires |
 TailscaleOnline · Partner · Contract | If the tailnet has more than six users, delete or suspend users until six or fewer remainWho: An Owner, Admin, or Billing admin of the tailnet | At the end of the current billing period the tailnet moves to the free Personal plan | Refunds: None: prepaid fees are non-refundable, and you are not charged a prorated amount for the rest of the period |
 Together AIOnline · Contract | Stop or scale to zero any dedicated endpoints, stop on-demand clusters, and delete shared volumes you no longer needWho: The person who signs in to the account | Not stated. The deletion page says it cannot be undone | Refunds: Not stated for deletion. The Terms say fees paid are non-refundable |
| Travis CIOnline · Contract | Sign in and open Your Account, then Settings, then Plan (app.travis-ci.com/account/plan)Who: The Travis CI user or organization account that holds the plan (the docs don't name a role) | The plan stays active until the end of the current billing cycle | Notice: Plans renew automatically unless cancelled |
 TwilioOnline · Contract · Partner | Delete each phone number you no longer needWho: An account user who can manage the phone numbers (the pages checked don't name roles) | Twilio stops answering calls to the number and stops charging the monthly fee | Contract notice: At least thirty (30) days' prior written notice, sent by email |
 Twilio SendGridOnline · Partner · Contract | Sign in to SendGrid and visit the Account Details pageWho: The Account Administrator, or a Teammate with Administrator privileges | The paid plan stays available until the end of the month | Refunds: Twilio's Terms say payment obligations are non-cancelable and fees, once paid, are non-refundableContract notice: At least 30 days' prior written notice, by email to legalnotices@twilio.com |
 Upstash (Redis, QStash, Vector)Online · Partner · Contract | In the Upstash Console, delete each Redis database and Vector index you no longer need, and remove QStash schedules…Who: The account owner; on a team account, only owners and admins can delete the last card | Pay-as-you-go charges cover only actual usage up to deletion | Refunds: None under the Terms: monthly and yearly plans are billed in advance and non-refundable, with no refunds or credits for partial months or downgrades |
 v0 by VercelOnline · Contract | Use the dropdown at the top left of the page to select the scope whose subscription you want to cancelWho: The account holder; for a team plan, a team member who can manage the team's billing | The account moves to the Free plan at the end of the current billing period | Notice: Self-service subscriptions renew automatically for the same term, so cancel before the period ends |
 VercelOnline · Contract | Before downgrading, manually move any connected Stores and Domains to a new destinationWho: A team Owner or a member with the Billing role (they manage the team's Billing settings) | Under the Terms, a downgrade or termination takes effect at the start of the next renewal period | Notice: Self-service subscriptions renew automatically for the same term as the initial termContract notice: Written notice at least 60 calendar days before the term expires (an emailed notice counts once receipt is electronically confirmed) |
 VeriffOnline · Contract | Save any verification session data you need first: it is kept only for your plan's retention period, and Veriff doesn't…Who: Whoever manages the Veriff account | Not stated | Not stated |
| VultrOnline | In the Vultr customer portal, use the DESTROY button on each instance you no longer need: a stopped instance still…Who: The account holder, in the Vultr customer portal | Charges stop accruing once the instance or Bare Metal server is destroyed | Not stated |
| WasabiOnline · Contract | Sign in, then click Settings on the Wasabi menu (or open the account sign-in drop-down and click Settings)Who: The Root user of a paid subscription, or a trial user | Immediately: the account, its buckets and all stored data are deleted permanently | Contract notice: RCS: at least 30 days before the end date (Wasabi sends several reminders) |
 WorkOSOnline · Contract | Open the workspace settings page and scroll to the Danger zone at the bottom, then select Delete teamWho: An admin of the team | Deletion completes within an hour of confirming and cannot be reversed | Refunds: All payments are nonrefundableContract notice: At least 30 days before the end of the Subscription Term, in writing and referencing the Terms |
 WP EngineOnline · Contract | Sign in to the User Portal and select Billing from the main left menuWho: An Owner-level user of the WP Engine account (support staff can't start it) | After the 30-day notice period the plan is not renewed and is cancelled | Notice: 30 days' notice through the cancellation form, under WP Engine's Terms of ServiceContract notice: 30 days' notice through the cancellation form, under WP Engine's Terms of Service |
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