How to cancel Doppler

Before you cancel

Export first

• Secrets for each project config: With the Doppler CLI, run doppler secrets download --no-file --format env (or another format) for each config; or call the Download Secrets API endpoint (JSON by default; also env, yaml, docker and others). Per project and config. After termination you can ask, within 30 days, for your Secrets to be exported in a format Doppler chooses; email support@doppler.com for instructions docs.doppler.com docs.doppler.com doppler.com

What happens to your data

You have 30 days after termination to request an export of your Secrets. The privacy notice says personal information is kept for as long as you use the Services or as needed for legal and business purposes, and cached archived copies may be kept for a period.

What you lose

• Access to the Doppler Service and the secrets stored in it
• Prepaid fees: they are not refunded

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Free plan The Developer plan is free for 3 users (each extra user is $8 a month) and keeps 3 days of activity logs doppler.com docs.doppler.com
• Fewer seats The Team plan is priced per user ($21 a month each), so fewer users cost less; AI agents and non-human identities are free doppler.com

Cheaper ways to get the same job done

Stackcut prices the alternatives to Doppler from public list prices.

For AI agents

• Export secrets before sending notice: exporting needs a signed-in CLI or an API token, and access ends on termination
• After termination there is a 30-day window to request an export from Doppler
• Prepaid fees are not refunded
• Notice counts only once Doppler receives it, at support@doppler.com or its postal address
• Workplace Settings has a Danger Zone option to delete the workplace, which permanently deletes it and all its data; the docs don't say whether that stops billing, so export first and still send written notice

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/doppler.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

1. Doppler Terms of Service You may choose to stop using the Services and terminate these Terms at any time for any reason upon written notice to us (terminating by written notice)
2. Doppler Terms of Service If you give notice to us, it will be effective when received and you must use the following physical or email address (where and how notice is sent, and when it takes effect)
3. Doppler Terms of Service Upon termination, you will no longer access (or attempt to access) the Service (access ends on termination)
4. Doppler Terms of Service unless otherwise agreed in writing between you and Doppler, you will not be entitled to a refund of any pre-paid fees (no refund of prepaid fees)
5. Doppler Terms of Service You shall not be entitled to any refund of any prepaid fees (unless terminated by Doppler without cause). (the exception to no refunds)
6. Doppler pricing Custom pricing (Enterprise is custom-priced)
7. Doppler pricing Free for 3 users (the free Developer plan)
8. Doppler pricing $8/mo per additional user (the price of extra Developer users)
9. Platform Limits Logs 3 days (the Developer plan's log retention)
10. Doppler pricing $21/mo per user (Team plan per-user pricing)
11. Doppler pricing AI agents and non-human identities ride free (machine identities aren't billed)
12. Secrets Access Guide doppler secrets download --no-file --format env (the CLI export command)
13. Download Secrets (API reference) Download Secrets (the export API endpoint)
14. Doppler Terms of Service you may within 30 days of such termination request for your Secrets to be exported to you in a format chosen by Doppler (the 30-day export window)
15. Doppler Terms of Service You may also email us at support@doppler.com for instructions on how to export your Secrets. (how to ask for an export)
16. Doppler Privacy Notice We store the personal information we collect as described in this Privacy Notice for as long as you use our Services (how long personal data is kept)
17. Doppler Privacy Notice We may also keep cached archived copies of personal information for a certain period of time. (archived copies after closing)
18. Secrets Access Guide you can download your secrets in a variety of formats: json (default) (export formats, JSON by default)
19. Workplace Settings Permanently deletes the workplace and all of its data, and revokes access for all members, integrations, and services. (what deleting the workplace does)

Not confirmed yet

• No self-serve cancel or downgrade steps are documented: Doppler's docs and support center have no billing or cancellation article, so the only documented route is written notice under the Terms
• The answers in Doppler's pricing FAQ ("Can I cancel at anytime?", "How does billing work?", "What counts as a user?") couldn't be read, so they aren't confirmed
• Whether a cancelled subscription keeps access until the end of the paid period is not stated; the Terms only say access ends on termination
• Whether the 14-day Team trial converts to paid automatically is not stated
• Enterprise renewal and notice terms are not public
• Which workplace role can manage billing is not documented
• No marketplace (AWS, Google Cloud, Azure) billing is documented by Doppler
• Whether deleting the workplace (Workplace Settings, Danger Zone) also ends billing is not documented

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).