The short answer
- Where: Sign in at app.insomnia.rest and open the Account section (app.insomnia.rest).
- Before you go: export Everything in your account. What to save
- Want to keep it for less? Free plan and more. Options
Before you cancel
Export first
- Everything in your account: In the Insomnia app, go to Preferences, then Data, and click Export all data. You can also export a single project (every workspace in it) or one API Collection (Insomnia v5 file format (HAR is also offered)) developer.konghq.com
What happens to your data
Deleting the account disables it immediately and deletes all account data within 30 days; Kong has no obligation to keep data after the agreement ends.
Cancel, by who bills you
Pick the route for whoever charges you: the name on your card statement or receipt tells you.
Billed by Insomnia
- Sign in at app.insomnia.rest and open the Account sectionYou should see:
Change Subscription
- Cancel the subscription from the Account section; an email asking Kong to cancel doesn't count as a cancellation
- Notice
- Monthly card billing is a recurring charge until you cancel in the Account section; it's up to you to make sure the cancellation went through
- Refunds
- All fees are paid in advance and are non-refundable; subscription changes are prorated
Business contract
- Contact Kong sales; the terms of your separate agreement with Kong control where they conflict with the standard Terms
Questions people ask
Can I get a refund if I cancel Insomnia?
Billed by Insomnia: All fees are paid in advance and are non-refundable; subscription changes are prorated.
Source: insomnia.rest
How long before renewal do I need to cancel Insomnia?
Billed by Insomnia: Monthly card billing is a recurring charge until you cancel in the Account section; it's up to you to make sure the cancellation went through.
Source: insomnia.rest developer.konghq.com
What happens to my data when I cancel Insomnia?
Deleting the account disables it immediately and deletes all account data within 30 days; Kong has no obligation to keep data after the agreement ends.
Source: insomnia.rest
Keep it for less
Before cancelling, check whether one of these does the job. Offers change and differ by account.
- Free plan The free Essentials plan keeps unlimited Git Sync projects for up to 3 users and 1,000 mock server requests a month insomnia.rest
- Pay yearly Annual billing on Pro shows a 15% saving insomnia.rest
Cheaper ways to get the same job done
Stackcut prices the alternatives to Insomnia from public list prices.
For AI agents
- The person signs in and handles any two-factor code; an agent should never ask for a password.
- Cancel only in the Account section: the Terms say an email asking to cancel isn't a cancellation, and making sure it went through is on you
- Export all data before deleting the account: account data is deleted within 30 days of starting deletion
- Projects kept in Local Vault are stored only on your computer, with nothing in the cloud
- Seat changes made under Account, Change Subscription show up in the next billing cycle
- Some banks show several charge attempts because of currency; Stripe processes only one charge per billing cycle
- A separate agreement with Kong (for example an Enterprise contract) overrides the standard Terms where they conflict
- Deleting the account stops future charges but doesn't refund amounts already paid
Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/insomnia.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.
Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.
Sources
- Terms of Service
You can cancel your subscription at any time from the "Account" section within the Services
(cancelling is self-serve in Account) - Terms of Service
All fees are payable in advance and are non-refundable. Subscription changes are prorated.
(no refunds; prorated changes) - Terms of Service
Paid accounts are subject to monthly or yearly fees, unless otherwise agreed with Kong.
(monthly or yearly billing) - Insomnia accounts
The team owner can update the subscription to include more seats by
(the team owner manages the subscription) - Insomnia accounts
Navigating to Account → Change Subscription
(where the subscription is managed) - Insomnia accounts
our payment provider (Stripe) only processes a single charge per billing cycle.
(billing through Stripe) - Pricing
Self-serve up to 50 users. For larger teams, contact sales.
(Enterprise over 50 users goes through sales) - Terms of Service
If you have entered into another agreement with us concerning specific Services or Software, then the terms of that agreement control where it conflicts with this Agreement.
(separate agreements take precedence) - Pricing
Unlimited Git Sync projects for up to 3 users
(the free Essentials plan) - Pricing
1,000 mock server requests per month
(the free plan's mock server limit) - Pricing
15% savings
(the annual saving on Pro) - Import and export
Exports everything in your account. Go to Preferences > Data and click Export all data.
(exporting all data) - Import and export
Exports every workspace in that project.
(project export) - Import and export
Insomnia exports in the v5 file format and can still import legacy v4 JSON files.
(the export format) - Import and export
HAR (HTTP Archive Format)
(HAR export) - Terms of Service
If you initiate account deletion, your account is immediately disabled
(deletion disables the account at once) - Terms of Service
will be deleted by us within 30 days after you initiate deletion.
(data deleted within 30 days) - Terms of Service
We have no obligation to continue to store your data after termination of this Agreement.
(no duty to keep data after termination) - Storage
No data is sent to or stored in the cloud.
(Local Vault keeps data on your machine) - Insomnia accounts
The updated seat count will be reflected in your next billing cycle.
(when seat changes apply) - Terms of Service
An email requesting a subscription to be canceled is not considered a cancellation.
(emailing is not cancelling) - Terms of Service
it is your responsibility to ensure that your subscription has been properly canceled
(the customer must make sure the cancellation went through) - Terms of Service
If you choose monthly billing by credit card, you authorize a recurring monthly charge to your credit card based on Kong's current fee schedule
(monthly card billing recurs) - Terms of Service
you will not be charged again from that point forward
(deleting the account stops further charges)
Not confirmed yet
- The cancel button and screens inside the Account section are not documented, only that cancelling is done there
- When a cancelled plan ends, and whether the account falls back to the free Essentials plan, are not stated
- Whether the team owner can lower the seat count (the help only describes adding seats) and when the bill drops
- Enterprise contracts: renewal and notice terms aren't published
- What happens to cloud-synced projects after cancelling is not documented
Independent re-check, 2026-09-29
A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.
Partly confirmed (see what's unverified), 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).
