Business software · Developer tools, hosting and APIs

How to cancel Inngest

End a paid plan with the controls in the Inngest app, or by sending a clear termination notice to hello@inngest.com. Gotcha: the Terms say a termination takes effect 30 days after Inngest receives the notice, and a trial turns into a paid plan unless cancelled before it ends.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-05, then re-checked independently · JSON · Open data, CC BY 4.0

The short answer

  • Where: Sign in to the Inngest app and use its plan or billing controls to end the subscription, where your account shows them.
  • When it ends: 30 days after Inngest receives the termination notice.
  • Want to keep it for less? Free plan and more. Options

Before you cancel

What you lose

  • The paid plan's execution allowance and limits

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Pro and Business plans

By email Open-ended (monthly) paid subscriptions such as Pro and Business, paid through Inngest's third-party payment processor. Who can cancel: The account owner.

  1. Sign in to the Inngest app and use its plan or billing controls to end the subscription, where your account shows them
  2. Or email a clear, unambiguous termination notice to hello@inngest.com, naming the account
  3. Plan for 30 days: the termination takes effect 30 days after Inngest receives the notice
  4. To stop runs before then, deploy without the functions in your serve handler: archiving a function in the dashboard is undone by the next deployment
Access ends
30 days after Inngest receives the termination notice
Notice
The Terms make a termination effective 30 days after the notice is received
Refunds
The Terms give a statutory withdrawal right to European Consumers; no other refund terms are stated
Fees
Usage beyond the plan's allowance is billed at the pricing page's overage rates: on Pro, tiered per-execution rates that fall as volume grows; several usage dimensions are billed separately, so the bill can vary
Source: inngest.com inngest.com inngest.com inngest.com

Free trial of a paid plan

By email Accounts on a trial of a paid plan. Who can cancel: The account owner.

  1. Cancel before the trial period expires, with the app's controls or by email to hello@inngest.com; otherwise the trial converts into the paid plan automatically
Notice
Before the trial period expires
Source: inngest.com

Business contract

Through sales Enterprise plans with custom allowances. Who can cancel: The customer's contract owner, with Inngest.

  1. Check your Enterprise agreement for its term and notice terms, then contact Inngest sales (Talk to Sales form)
Open the page
Source: inngest.com inngest.com

Questions people ask

Can I get a refund if I cancel Inngest?

Pro and Business plans: The Terms give a statutory withdrawal right to European Consumers; no other refund terms are stated.

Source: inngest.com

If I cancel Inngest, when does my access end?

Pro and Business plans: 30 days after Inngest receives the termination notice.

Source: inngest.com

Is there a fee to cancel Inngest?

Pro and Business plans: Usage beyond the plan's allowance is billed at the pricing page's overage rates: on Pro, tiered per-execution rates that fall as volume grows; several usage dimensions are billed separately, so the bill can vary.

Source: inngest.com inngest.com

How long before renewal do I need to cancel Inngest?

Pro and Business plans: The Terms make a termination effective 30 days after the notice is received. Free trial of a paid plan: Before the trial period expires.

Source: inngest.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan The Free plan includes 50,000 executions a month with no overage: runs pause at the quota until you upgrade inngest.com inngest.com
  • Cheaper plan Pro includes 1 million executions a month and Business 10 million: move to the smallest plan that covers your usage. The pricing FAQ says plan changes take effect immediately and prorate the current billing cycle inngest.com inngest.com

For AI agents

  • Terminations take effect 30 days after notice is received, so send it early
  • A trial becomes a paid plan automatically unless cancelled before it expires
  • Archiving a function only lasts until the next deployment; remove it from the serve handler to stop it running
  • Notices go to hello@inngest.com, the contact address in the Terms
  • Inngest's FAQ says Hobby accounts are meant for testing and validating workflows, not production

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/inngest.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Terms of Service Open-ended subscriptions may be terminated at any time by sending a clear and unambiguous termination notice to the Owner (ending a subscription by notice)
  2. Terms of Service by using the corresponding controls inside this Application. (ending it with in-app controls)
  3. Terms of Service Terminations shall take effect 30 days after the notice of termination has been received by the Owner. (the 30-day delay)
  4. Terms of Service Owner contact email: hello@inngest.com (where to send notice)
  5. Terms of Service Users who are European Consumers are granted a statutory cancellation right (the withdrawal right for European consumers)
  6. Terms of Service All payments are independently processed through third-party services. (payments go through a processor)
  7. Usage limits The pricing page lists billing and overage rates. (overages are billed)
  8. FAQ The best way to ensure a deprecated function doesn't run is to deploy without including it in your serve handler. (how to stop functions running)
  9. FAQ a new deployment will unarchive the function. (archiving doesn't last)
  10. Terms of Service The trial period shall automatically convert into the equivalent paid Product, unless the User cancels the purchase before the trial period expires. (trials convert to paid)
  11. Usage limits Executions included per month 50,000 1 million 10 million Custom (executions included on Free, Pro, Business and Enterprise)
  12. FAQ designed for testing and validating workflows rather than production use. (what the Hobby plan is for)
  13. Terms of Service the Owner will cooperate with Users to enable them to withdraw Personal Data or information (help withdrawing personal data if the service is discontinued)
  14. Pricing On Pro, overage is metered at tiered rates that decrease as volume grows (how overage is billed)
  15. Pricing your bill can vary if usage spikes on any one of them (usage dimensions billed separately)
  16. Talk to Sales Talk to Sales (the sales contact form)
  17. Pricing execution pauses once you hit the free quota, and you'll need to upgrade to resume (the Free plan pauses at its quota)
  18. Pricing Plan changes take effect immediately and prorate the current billing cycle. (plan changes are immediate and prorated)

Not confirmed yet

  • Where the plan or billing controls are in the Inngest app isn't described in Inngest's docs or pricing FAQ
  • Inngest's pricing FAQ says plan changes take effect immediately and are prorated, while its Terms say a termination takes effect 30 days after notice; whether moving to the Free plan counts as a plan change or a termination isn't spelled out
  • When the final usage bill is charged after a paid plan ends isn't documented
  • How long Inngest keeps run history, events and account data after a paid plan ends, and how to delete an account, aren't documented in Inngest's docs or Terms
  • Inngest doesn't document exporting run or event data before leaving
  • Enterprise contract terms aren't public

Independent re-check, 2026-10-06

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).