Business software · Developer tools, hosting and APIs

How to cancel Groq

A usage-billed API. On the Developer tier, downgrade to the Free tier in Console Settings, then Billing; usage charges stop at once, but the final invoice for unbilled usage must be paid first. Prepaid Service Credits aren't refundable and expire if you close the account.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open Groq's cancel page

The short answer

  • Where: Sign in to the Groq Console and open Settings, then Billing (console.groq.com).
  • When it ends: Usage-based charges stop immediately; the downgrade completes once the final invoice is paid.
  • Contract notice: Prior written notice; the agreement doesn't set a number of days, and termination is subject to any financial commitments in an Order Form. How to give notice
  • Before you go: export Invoices and receipts. What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Invoices and receipts: In the Groq Console, open Settings, then Billing, then Manage Billing, and download the invoices and receipts console.groq.com

What happens to your data

Groq deletes Customer Data in its systems within 30 days after termination, unless the agreement says otherwise or law requires retention. Troubleshooting logs of inputs and outputs are kept up to 30 days, batch files 30 days unless you delete them sooner, and fine-tuning datasets and model weights until you delete them.

What you lose

  • Developer tier benefits, such as priority support and unlimited requests
  • Developer tier rate limits, which return to the Free tier limits
  • Unused prepaid Service Credits, which expire if you close the account and can't be recovered

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Developer tier (pay as you go)

Online, self-serve Developer tier accounts, billed monthly in arrears for usage. Who can cancel: The account owner who can open Settings and Billing in the Console (the docs don't name a role).

  1. Sign in to the Groq Console and open Settings, then Billing
  2. Choose to downgrade to the Free tier
  3. Pay the final invoice for any usage not yet billed; the downgrade completes only after it is paid
Confirm it worked
The account returns to Free tier rate limits and restrictions once the downgrade completes; check the Billing settings
Access ends
Usage-based charges stop immediately; the downgrade completes once the final invoice is paid
Refunds
Refunds are handled case by case through Groq customer support. The Services Agreement says the obligation to pay Fees is non-cancellable unless the law requires otherwise
Fees
A final invoice covers any outstanding usage that hasn't been billed yet, and it must be paid before the downgrade is complete
Open the page
Source: console.groq.com console.groq.com

Order Form or prepaid Service Credits

By email Accounts under an Order Form (which includes orders placed on a Groq website), or that prepaid Service Credits. Who can cancel: The customer party to the Order Form (the agreement doesn't name a role).

  1. Check the Order Form for its Order Term and any financial commitment
  2. Give prior written notice by email to the Groq address listed in the notices section of the Services Agreement; notice counts as received when the email is sent
Confirm it worked
Not described in the agreement; keep a copy of the notice you send
Access ends
The agreement doesn't set an effective date. Access to the Cloud Services under the Order Form ends when it terminates
Notice
Prior written notice; the agreement doesn't set a number of days, and termination is subject to any financial commitments in an Order Form
Refunds
Prepaid Service Credits aren't refundable, expire 1 year after purchase if unused, and expire if you close the account. Groq refunds prepaid unused fees only when it terminates for its own convenience
Fees
Fees are non-cancellable unless the law requires otherwise, and all outstanding fees are due when the final invoice arrives
Source: console.groq.com console.groq.com

Questions people ask

Can I get a refund if I cancel Groq?

Developer tier (pay as you go): Refunds are handled case by case through Groq customer support. The Services Agreement says the obligation to pay Fees is non-cancellable unless the law requires otherwise. Order Form or prepaid Service Credits: Prepaid Service Credits aren't refundable, expire 1 year after purchase if unused, and expire if you close the account. Groq refunds prepaid unused fees only when it terminates for its own convenience.

Source: console.groq.com console.groq.com console.groq.com

If I cancel Groq, when does my access end?

Developer tier (pay as you go): Usage-based charges stop immediately; the downgrade completes once the final invoice is paid. Order Form or prepaid Service Credits: The agreement doesn't set an effective date. Access to the Cloud Services under the Order Form ends when it terminates.

Source: console.groq.com console.groq.com

Is there a fee to cancel Groq?

Developer tier (pay as you go): A final invoice covers any outstanding usage that hasn't been billed yet, and it must be paid before the downgrade is complete. Order Form or prepaid Service Credits: Fees are non-cancellable unless the law requires otherwise, and all outstanding fees are due when the final invoice arrives.

Source: console.groq.com console.groq.com

How long before renewal do I need to cancel Groq?

Order Form or prepaid Service Credits: Prior written notice; the agreement doesn't set a number of days, and termination is subject to any financial commitments in an Order Form.

Source: console.groq.com

What happens to my data when I cancel Groq?

Groq deletes Customer Data in its systems within 30 days after termination, unless the agreement says otherwise or law requires retention. Troubleshooting logs of inputs and outputs are kept up to 30 days, batch files 30 days unless you delete them sooner, and fine-tuning datasets and model weights until you delete them.

Source: console.groq.com console.groq.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Downgrade to the Free tier at any time from Settings, then Billing. Usage charges stop, and the account returns to Free tier rate limits and restrictions console.groq.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Usage is billed monthly in arrears, so usage before a downgrade still arrives on a final invoice that must be paid
  • Billing details and invoices are under Settings, then Billing, then Manage Billing in the Console
  • A spend limit under Settings, then Billing, then Limits blocks API access at the monthly cap; it needs organization owner permissions on a paid tier
  • Fine-tuning datasets and model weights stay until you delete them; delete them yourself if you're leaving
  • Failed payments may result in service suspension

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/groq.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Billing FAQs Yes, you can downgrade to the Free tier at any time from your account Settings under Billing. (downgrading from Developer tier in Settings, then Billing)
  2. Billing FAQs Your account returns to Free tier rate limits and restrictions (what the Free tier means after a downgrade)
  3. Billing FAQs You'll lose access to Developer tier benefits (priority support, unlimited requests, etc.) (benefits lost on downgrade)
  4. Billing FAQs Any usage-based charges stop immediately (usage charges stop on downgrade)
  5. Billing FAQs When you downgrade, we will issue a final invoice for any outstanding usage that has not yet been billed. (the final invoice on downgrade)
  6. Billing FAQs You'll need to pay this final invoice before the downgrade is complete. (the final invoice must be paid first)
  7. Billing FAQs Groq uses a monthly billing cycle, where you receive an invoice in arrears for usage. (monthly billing in arrears)
  8. Billing FAQs You can update your billing details anytime from the Groq Console: Settings → Billing → Manage Billing. (where billing settings are)
  9. Billing FAQs You can view and download all your invoices and receipts in the Groq Console: Settings → Billing → Manage Billing. (where invoices and receipts are downloaded)
  10. Billing FAQs Groq provides Spend Limits to help you control your API costs. (spend limits)
  11. Groq Services Agreement Unless required by law, Customer's obligation to pay all Fees is non-cancellable. (fees are non-cancellable)
  12. Groq Services Agreement Customer may stop using the Cloud Services at any time. (the customer may stop using the cloud services)
  13. Groq Services Agreement Customer may terminate this Agreement for its convenience at any time on prior written notice (customer termination for convenience on prior written notice)
  14. Groq Services Agreement Notice will be treated as received when the email is sent. (notices go by email)
  15. Groq Services Agreement it will refund Customer any prepaid unused Fees. (refund when Groq terminates for convenience)
  16. Groq Services Agreement Groq will delete any Customer Data, Customer Training Data, and Customer supplied AI Model Service (customer data is deleted on termination)
  17. Groq Services Agreement in its systems within 30 days (the 30-day deletion window)
  18. Groq Services Agreement are immediately due upon Customer's receipt of the final invoice (outstanding fees are due on the final invoice)
  19. Groq Services Agreement all rights and access to the Cloud Services and AI Model Services (access ends when the Order Form terminates)
  20. Groq Services Agreement Customer may prepay for Cloud Services by purchasing Service Credits. (prepaid Service Credits)
  21. Billing FAQs Refunds are handled on a case-by-case basis. (refunds are case by case)
  22. Groq Services Agreement an order placed by Customer via a Groq website (website orders count as Order Forms)
  23. Groq Services Agreement any financial commitments in an Order Form (termination is subject to Order Form commitments)
  24. Groq Service Credit Terms Service Credits will also automatically expire if the Customer closes its Account and cannot be recovered. (credits expire when the account closes)
  25. Groq Service Credit Terms Service Credits will expire 1 year after the date of purchase or issuance if not used. (credits expire after a year)
  26. Groq Service Credit Terms are not redeemable, refundable, or exchangeable for any sum of money or monetary value (credits aren't refundable)
  27. Your Data These logs are retained for up to 30 days, unless legally required to retain longer. (troubleshooting log retention)
  28. Your Data Input and output files retained for 30 days unless deleted earlier by the customer. (batch file retention)
  29. Your Data Model weights and training datasets retained until deleted by the customer. (fine-tuning data stays until deleted)
  30. Spend Limits Go to Settings → Billing → Limits (where to set a spend limit)
  31. Spend Limits Spend limits automatically protect your budget by blocking API access when you reach your monthly cap. (what a spend limit does)
  32. Spend Limits You need organization owner permissions to manage spending limits. (who can set spend limits)
  33. Billing FAQs Failed payments may result in service suspension. (failed payments can suspend service)

Not confirmed yet

  • Whether a payment method can be removed, and what happens to charges afterwards, isn't described in Groq's billing docs
  • Groq's docs don't describe how to close or delete the account, though the Service Credit Terms mention closing it
  • The notice period for ending an Order Form isn't stated, only that notice must be in writing
  • How to export prompts, logs or other API data before stopping isn't documented
  • Which role can downgrade to the Free tier isn't stated

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).