{
 "id": "groq",
 "name": "Groq",
 "category": "developer_tools",
 "website": "https://groq.com",
 "domains": [
  "groq.com",
  "console.groq.com"
 ],
 "summary": "A usage-billed API. On the Developer tier, downgrade to the Free tier in Console Settings, then Billing; usage charges stop at once, but the final invoice for unbilled usage must be paid first. Prepaid Service Credits aren't refundable and expire if you close the account.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Developer tier (pay as you go)",
   "applies_to": "Developer tier accounts, billed monthly in arrears for usage",
   "who": "The account owner who can open Settings and Billing in the Console (the docs don't name a role)",
   "method": "self_serve",
   "start_url": "https://console.groq.com/home",
   "steps": [
    {
     "do": "Sign in to the Groq Console and open Settings, then Billing",
     "expect": null
    },
    {
     "do": "Choose to downgrade to the Free tier",
     "expect": null
    },
    {
     "do": "Pay the final invoice for any usage not yet billed; the downgrade completes only after it is paid",
     "expect": null
    }
   ],
   "confirm_by": "The account returns to Free tier rate limits and restrictions once the downgrade completes; check the Billing settings",
   "effective": "Usage-based charges stop immediately; the downgrade completes once the final invoice is paid",
   "notice": null,
   "refund": "Refunds are handled case by case through Groq customer support. The Services Agreement says the obligation to pay Fees is non-cancellable unless the law requires otherwise",
   "fees": "A final invoice covers any outstanding usage that hasn't been billed yet, and it must be paid before the downgrade is complete",
   "source_ids": [
    "s1",
    "s2",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s11",
    "s21"
   ]
  },
  {
   "channel": "sales_contract",
   "label": "Order Form or prepaid Service Credits",
   "applies_to": "Accounts under an Order Form (which includes orders placed on a Groq website), or that prepaid Service Credits",
   "who": "The customer party to the Order Form (the agreement doesn't name a role)",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Check the Order Form for its Order Term and any financial commitment",
     "expect": null
    },
    {
     "do": "Give prior written notice by email to the Groq address listed in the notices section of the Services Agreement; notice counts as received when the email is sent",
     "expect": null
    }
   ],
   "confirm_by": "Not described in the agreement; keep a copy of the notice you send",
   "effective": "The agreement doesn't set an effective date. Access to the Cloud Services under the Order Form ends when it terminates",
   "notice": "Prior written notice; the agreement doesn't set a number of days, and termination is subject to any financial commitments in an Order Form",
   "refund": "Prepaid Service Credits aren't refundable, expire 1 year after purchase if unused, and expire if you close the account. Groq refunds prepaid unused fees only when it terminates for its own convenience",
   "fees": "Fees are non-cancellable unless the law requires otherwise, and all outstanding fees are due when the final invoice arrives",
   "source_ids": [
    "s11",
    "s12",
    "s13",
    "s14",
    "s15",
    "s18",
    "s19",
    "s20",
    "s22",
    "s23",
    "s24",
    "s25",
    "s26"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Downgrade to the Free tier at any time from Settings, then Billing. Usage charges stop, and the account returns to Free tier rate limits and restrictions",
   "evidence": "documented",
   "source_ids": [
    "s1",
    "s2",
    "s4"
   ]
  }
 ],
 "export": [
  {
   "data": "Invoices and receipts",
   "how": "In the Groq Console, open Settings, then Billing, then Manage Billing, and download the invoices and receipts",
   "format": null,
   "limits": null,
   "source_ids": [
    "s9"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "Usage charges stop immediately on a downgrade, which completes once the final invoice is paid. Under an Order Form, access ends when it terminates",
  "data_kept": "Groq deletes Customer Data in its systems within 30 days after termination, unless the agreement says otherwise or law requires retention. Troubleshooting logs of inputs and outputs are kept up to 30 days, batch files 30 days unless you delete them sooner, and fine-tuning datasets and model weights until you delete them",
  "you_lose": [
   "Developer tier benefits, such as priority support and unlimited requests",
   "Developer tier rate limits, which return to the Free tier limits",
   "Unused prepaid Service Credits, which expire if you close the account and can't be recovered"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": null,
  "retention_step": null,
  "tips": [
   "Usage is billed monthly in arrears, so usage before a downgrade still arrives on a final invoice that must be paid",
   "Billing details and invoices are under Settings, then Billing, then Manage Billing in the Console",
   "A spend limit under Settings, then Billing, then Limits blocks API access at the monthly cap; it needs organization owner permissions on a paid tier",
   "Fine-tuning datasets and model weights stay until you delete them; delete them yourself if you're leaving",
   "Failed payments may result in service suspension"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://console.groq.com/docs/billing-faqs",
   "title": "Billing FAQs",
   "publisher": "vendor",
   "quote": "Yes, you can downgrade to the Free tier at any time from your account Settings under Billing.",
   "supports": "downgrading from Developer tier in Settings, then Billing"
  },
  {
   "id": "s2",
   "url": "https://console.groq.com/docs/billing-faqs",
   "title": "Billing FAQs",
   "publisher": "vendor",
   "quote": "Your account returns to Free tier rate limits and restrictions",
   "supports": "what the Free tier means after a downgrade"
  },
  {
   "id": "s3",
   "url": "https://console.groq.com/docs/billing-faqs",
   "title": "Billing FAQs",
   "publisher": "vendor",
   "quote": "You'll lose access to Developer tier benefits (priority support, unlimited requests, etc.)",
   "supports": "benefits lost on downgrade"
  },
  {
   "id": "s4",
   "url": "https://console.groq.com/docs/billing-faqs",
   "title": "Billing FAQs",
   "publisher": "vendor",
   "quote": "Any usage-based charges stop immediately",
   "supports": "usage charges stop on downgrade"
  },
  {
   "id": "s5",
   "url": "https://console.groq.com/docs/billing-faqs",
   "title": "Billing FAQs",
   "publisher": "vendor",
   "quote": "When you downgrade, we will issue a final invoice for any outstanding usage that has not yet been billed.",
   "supports": "the final invoice on downgrade"
  },
  {
   "id": "s6",
   "url": "https://console.groq.com/docs/billing-faqs",
   "title": "Billing FAQs",
   "publisher": "vendor",
   "quote": "You'll need to pay this final invoice before the downgrade is complete.",
   "supports": "the final invoice must be paid first"
  },
  {
   "id": "s7",
   "url": "https://console.groq.com/docs/billing-faqs",
   "title": "Billing FAQs",
   "publisher": "vendor",
   "quote": "Groq uses a monthly billing cycle, where you receive an invoice in arrears for usage.",
   "supports": "monthly billing in arrears"
  },
  {
   "id": "s8",
   "url": "https://console.groq.com/docs/billing-faqs",
   "title": "Billing FAQs",
   "publisher": "vendor",
   "quote": "You can update your billing details anytime from the Groq Console: Settings → Billing → Manage Billing.",
   "supports": "where billing settings are"
  },
  {
   "id": "s9",
   "url": "https://console.groq.com/docs/billing-faqs",
   "title": "Billing FAQs",
   "publisher": "vendor",
   "quote": "You can view and download all your invoices and receipts in the Groq Console: Settings → Billing → Manage Billing.",
   "supports": "where invoices and receipts are downloaded"
  },
  {
   "id": "s10",
   "url": "https://console.groq.com/docs/billing-faqs",
   "title": "Billing FAQs",
   "publisher": "vendor",
   "quote": "Groq provides Spend Limits to help you control your API costs.",
   "supports": "spend limits"
  },
  {
   "id": "s11",
   "url": "https://console.groq.com/docs/legal/services-agreement",
   "title": "Groq Services Agreement",
   "publisher": "vendor",
   "quote": "Unless required by law, Customer's obligation to pay all Fees is non-cancellable.",
   "supports": "fees are non-cancellable"
  },
  {
   "id": "s12",
   "url": "https://console.groq.com/docs/legal/services-agreement",
   "title": "Groq Services Agreement",
   "publisher": "vendor",
   "quote": "Customer may stop using the Cloud Services at any time.",
   "supports": "the customer may stop using the cloud services"
  },
  {
   "id": "s13",
   "url": "https://console.groq.com/docs/legal/services-agreement",
   "title": "Groq Services Agreement",
   "publisher": "vendor",
   "quote": "Customer may terminate this Agreement for its convenience at any time on prior written notice",
   "supports": "customer termination for convenience on prior written notice"
  },
  {
   "id": "s14",
   "url": "https://console.groq.com/docs/legal/services-agreement",
   "title": "Groq Services Agreement",
   "publisher": "vendor",
   "quote": "Notice will be treated as received when the email is sent.",
   "supports": "notices go by email"
  },
  {
   "id": "s15",
   "url": "https://console.groq.com/docs/legal/services-agreement",
   "title": "Groq Services Agreement",
   "publisher": "vendor",
   "quote": "it will refund Customer any prepaid unused Fees.",
   "supports": "refund when Groq terminates for convenience"
  },
  {
   "id": "s16",
   "url": "https://console.groq.com/docs/legal/services-agreement",
   "title": "Groq Services Agreement",
   "publisher": "vendor",
   "quote": "Groq will delete any Customer Data, Customer Training Data, and Customer supplied AI Model Service",
   "supports": "customer data is deleted on termination"
  },
  {
   "id": "s17",
   "url": "https://console.groq.com/docs/legal/services-agreement",
   "title": "Groq Services Agreement",
   "publisher": "vendor",
   "quote": "in its systems within 30 days",
   "supports": "the 30-day deletion window"
  },
  {
   "id": "s18",
   "url": "https://console.groq.com/docs/legal/services-agreement",
   "title": "Groq Services Agreement",
   "publisher": "vendor",
   "quote": "are immediately due upon Customer's receipt of the final invoice",
   "supports": "outstanding fees are due on the final invoice"
  },
  {
   "id": "s19",
   "url": "https://console.groq.com/docs/legal/services-agreement",
   "title": "Groq Services Agreement",
   "publisher": "vendor",
   "quote": "all rights and access to the Cloud Services and AI Model Services",
   "supports": "access ends when the Order Form terminates"
  },
  {
   "id": "s20",
   "url": "https://console.groq.com/docs/legal/services-agreement",
   "title": "Groq Services Agreement",
   "publisher": "vendor",
   "quote": "Customer may prepay for Cloud Services by purchasing Service Credits.",
   "supports": "prepaid Service Credits"
  },
  {
   "id": "s21",
   "url": "https://console.groq.com/docs/billing-faqs",
   "title": "Billing FAQs",
   "publisher": "vendor",
   "quote": "Refunds are handled on a case-by-case basis.",
   "supports": "refunds are case by case"
  },
  {
   "id": "s22",
   "url": "https://console.groq.com/docs/legal/services-agreement",
   "title": "Groq Services Agreement",
   "publisher": "vendor",
   "quote": "an order placed by Customer via a Groq website",
   "supports": "website orders count as Order Forms"
  },
  {
   "id": "s23",
   "url": "https://console.groq.com/docs/legal/services-agreement",
   "title": "Groq Services Agreement",
   "publisher": "vendor",
   "quote": "any financial commitments in an Order Form",
   "supports": "termination is subject to Order Form commitments"
  },
  {
   "id": "s24",
   "url": "https://console.groq.com/docs/legal/service-credit-terms",
   "title": "Groq Service Credit Terms",
   "publisher": "vendor",
   "quote": "Service Credits will also automatically expire if the Customer closes its Account and cannot be recovered.",
   "supports": "credits expire when the account closes"
  },
  {
   "id": "s25",
   "url": "https://console.groq.com/docs/legal/service-credit-terms",
   "title": "Groq Service Credit Terms",
   "publisher": "vendor",
   "quote": "Service Credits will expire 1 year after the date of purchase or issuance if not used.",
   "supports": "credits expire after a year"
  },
  {
   "id": "s26",
   "url": "https://console.groq.com/docs/legal/service-credit-terms",
   "title": "Groq Service Credit Terms",
   "publisher": "vendor",
   "quote": "are not redeemable, refundable, or exchangeable for any sum of money or monetary value",
   "supports": "credits aren't refundable"
  },
  {
   "id": "s27",
   "url": "https://console.groq.com/docs/your-data",
   "title": "Your Data",
   "publisher": "vendor",
   "quote": "These logs are retained for up to 30 days, unless legally required to retain longer.",
   "supports": "troubleshooting log retention"
  },
  {
   "id": "s28",
   "url": "https://console.groq.com/docs/your-data",
   "title": "Your Data",
   "publisher": "vendor",
   "quote": "Input and output files retained for 30 days unless deleted earlier by the customer.",
   "supports": "batch file retention"
  },
  {
   "id": "s29",
   "url": "https://console.groq.com/docs/your-data",
   "title": "Your Data",
   "publisher": "vendor",
   "quote": "Model weights and training datasets retained until deleted by the customer.",
   "supports": "fine-tuning data stays until deleted"
  },
  {
   "id": "s30",
   "url": "https://console.groq.com/docs/spend-limits",
   "title": "Spend Limits",
   "publisher": "vendor",
   "quote": "Go to Settings → Billing → Limits",
   "supports": "where to set a spend limit"
  },
  {
   "id": "s31",
   "url": "https://console.groq.com/docs/spend-limits",
   "title": "Spend Limits",
   "publisher": "vendor",
   "quote": "Spend limits automatically protect your budget by blocking API access when you reach your monthly cap.",
   "supports": "what a spend limit does"
  },
  {
   "id": "s32",
   "url": "https://console.groq.com/docs/spend-limits",
   "title": "Spend Limits",
   "publisher": "vendor",
   "quote": "You need organization owner permissions to manage spending limits.",
   "supports": "who can set spend limits"
  },
  {
   "id": "s33",
   "url": "https://console.groq.com/docs/billing-faqs",
   "title": "Billing FAQs",
   "publisher": "vendor",
   "quote": "Failed payments may result in service suspension.",
   "supports": "failed payments can suspend service"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Whether a payment method can be removed, and what happens to charges afterwards, isn't described in Groq's billing docs",
   "Groq's docs don't describe how to close or delete the account, though the Service Credit Terms mention closing it",
   "The notice period for ending an Order Form isn't stated, only that notice must be in writing",
   "How to export prompts, logs or other API data before stopping isn't documented",
   "Which role can downgrade to the Free tier isn't stated"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Refund: added that refunds are handled case by case through support",
    "Prepaid Service Credits: added from the Service Credit Terms that they aren't refundable, expire a year after purchase, and expire when the account closes",
    "Added that website orders count as Order Forms, so the Services Agreement covers self-serve accounts, and that termination is subject to Order Form commitments",
    "Data: added retention for logs, batch files and fine-tuning data from Groq's data page; spend limits need an organization owner",
    "Removed the unconfirmed 'Manage Billing' screen text from the downgrade step",
    "Re-checked the downgrade, final invoice and contract facts against the billing FAQ and Services Agreement; confirmed"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/groq",
 "json": "https://stackcut.io/exits/groq.json",
 "evidence": {
  "packet_revision": "279d22cabfed347c6202ae7669f719d26c198a2546e77da8f4df2da728df7af2",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "groq--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "groq--sales-contract--r2",
    "channel": "sales_contract",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}