Business software · Developer tools, hosting and APIs

How to cancel Hostinger

Turn off auto-renewal in Billing, Subscriptions: the service runs until it expires, then is deleted. A refund within 30 days ends it at once. Gotcha: each domain and add-on renews separately (domains are charged 27 days early), and a free domain's price is deducted from refunds.

By Stackcut · Checked against official help pages on 2026-10-05, then re-checked independently · JSON · Open data, CC BY 4.0

Open Hostinger's cancel page

The short answer

  • Where: In the Hostinger dashboard, go to Profile, then Billing, and select Subscriptions (hpanel.hostinger.com).
  • When it ends: The service stays active until its expiration date; after that date it is automatically cancelled and deleted from your account, with all its data.
  • Before you go: export Website files and databases from Hostinger's automatic backups. What to save
  • Want to keep it for less? Cheaper plan and more. Options

Before you cancel

Export first

  • Website files and databases from Hostinger's automatic backups: Go to Websites, then Dashboard, and open Backups in the sidebar. Under Restore and download, choose Files backups or Database backups, pick a date and download it (Files as a .tar.gz archive; databases as a compressed .sql.gz file). Backups are weekly (daily on Business plans and above); weekly backups are kept 6 weeks and daily backups 7 days. Not available for websites built with Hostinger AI Builder. Hostinger also recommends saving your email before you cancel hostinger.com hostinger.com

What happens to your data

An expired web, cloud or Agency hosting plan can be reactivated from the dashboard home page, with its websites restored, within 30 days of expiry; after that it is cancelled and its backups are no longer available.

What you lose

  • The websites, files, databases and email on the cancelled service (permanently deleted)
  • A free email trial that came with the hosting plan
  • Hostinger's backups of the plan once the 30-day expired period ends

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Stop renewal (keep it until expiry)

Online, self-serve Hosting, domain, email and other Hostinger subscriptions paid to Hostinger, including those outside the refund window. Who can cancel: The Hostinger account holder (signed in).

  1. In the Hostinger dashboard, go to Profile, then Billing, and select SubscriptionsYou should see: your subscriptions
  2. Find the service and click the toggle switch next to it to turn off auto-renewalYou should see: a page showing specific risks and warnings based on your product type
  3. Review the information and confirm your choice
  4. Repeat for every domain, email plan or add-on you don't want to renew: each subscription is cancelled on its own
Confirm it worked
The auto-renewal toggle next to the service in Billing, Subscriptions is off; on a monthly plan, any pending renewal invoice is voided
Access ends
The service stays active until its expiration date; after that date it is automatically cancelled and deleted from your account, with all its data
Notice
With auto-renewal on, Hostinger charges the saved payment method before expiry: 27 days ahead for domains, 14 days ahead for yearly or longer plans, and for monthly plans on the expiration day (the same article also says 1 day before). Turn it off before then
Refunds
Turning off auto-renewal does not refund or reverse charges already processed
Open the page
Source: hostinger.com hostinger.com hostinger.com hostinger.com

Refund within 30 days (ends it now)

Online, self-serve Eligible purchases made in the last 30 days, such as most hosting plans (VPS plans, the first payment after a free trial, domain renewals and other listed products have their own rules or no refund). Who can cancel: The Hostinger account holder (signed in).

  1. In the Hostinger dashboard, open the paid invoices page, which lists your payment IDs for the last 30 daysYou should see: Refund
  2. Click Refund next to the payment. If there is no Refund button, that payment isn't eligible for a refund
  3. Confirm the services to refund and tick the checkbox confirming you understand the related data will be permanently lost
  4. Choose to get the money back to your Hostinger Balance or to the original payment method, then click Next
  5. Review the request and click Submit requestYou should see: an email confirmation
Confirm it worked
An email confirmation; the request's status is under Billing, Refund History
Access ends
Immediately: the services are cancelled as soon as you submit the refund request, and their data is permanently deleted
Refunds
Products can be refunded only if cancelled within 30 days of the transaction, and some products are never refundable, including domain renewals, successful domain transfers and privacy protection. A VPS plan is refundable only if no other VPS refund was started in the previous 180 days. A new domain registration is refundable only within 96 hours. If the plan came with a free domain, the domain's price is deducted and you keep the domain for the rest of its term. The money arrives in a few hours to a few days, depending on the payment method
Open the page
Source: hostinger.com hostinger.com hostinger.com hostinger.com

Questions people ask

Can I get a refund if I cancel Hostinger?

Stop renewal (keep it until expiry): Turning off auto-renewal does not refund or reverse charges already processed. Refund within 30 days (ends it now): Products can be refunded only if cancelled within 30 days of the transaction, and some products are never refundable, including domain renewals, successful domain transfers and privacy protection. A VPS plan is refundable only if no other VPS refund was started in the previous 180 days. A new domain registration is refundable only within 96 hours. If the plan came with a free domain, the domain's price is deducted and you keep the domain for the rest of its term. The money arrives in a few hours to a few days, depending on the payment method.

Source: hostinger.com hostinger.com hostinger.com hostinger.com hostinger.com hostinger.com hostinger.com

If I cancel Hostinger, when does my access end?

Stop renewal (keep it until expiry): The service stays active until its expiration date; after that date it is automatically cancelled and deleted from your account, with all its data. Refund within 30 days (ends it now): Immediately: the services are cancelled as soon as you submit the refund request, and their data is permanently deleted.

Source: hostinger.com hostinger.com hostinger.com hostinger.com

How long before renewal do I need to cancel Hostinger?

Stop renewal (keep it until expiry): With auto-renewal on, Hostinger charges the saved payment method before expiry: 27 days ahead for domains, 14 days ahead for yearly or longer plans, and for monthly plans on the expiration day (the same article also says 1 day before). Turn it off before then.

Source: hostinger.com hostinger.com hostinger.com hostinger.com

What happens to my data when I cancel Hostinger?

An expired web, cloud or Agency hosting plan can be reactivated from the dashboard home page, with its websites restored, within 30 days of expiry; after that it is cancelled and its backups are no longer available.

Source: hostinger.com hostinger.com hostinger.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Cheaper plan Move to a lower hosting plan: in Billing, Subscriptions, click the arrow next to the plan, choose Downgrade, pick the plan and click Complete plan downgrade. Your usage must fit the lower plan's limits. It applies immediately, the expiry date stays the same and the unused difference is credited back as a refund hostinger.com
  • Pay yearly Choose a longer billing cycle: for most hosting and email plans it lowers the average monthly cost, but every cycle after the first purchase is billed at the regular rate. Changing it later requires auto-renewal to be on hostinger.com hostinger.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • There is no delete button for services: turn off auto-renewal, or request a refund within 30 days
  • Cancelling applies only to the selected subscription: domains, paid email plans and add-ons each need their own auto-renewal turned off
  • Domains can't be deleted; turn off a domain's auto-renewal at least 27 days before it expires if you don't want to keep it
  • The Hostinger account itself can be deleted only when it has no active services, no domains and no pending balance

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/hostinger.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. How to cancel a Hostinger service If you are eligible for a refund according to the Hostinger refund policy, requesting a refund will result in the immediate termination of the service. (a refund ends the service at once)
  2. How to cancel a Hostinger service or you simply wish to stop using it after the current term, you must disable the auto-renewal feature. (turning off auto-renewal is how to cancel at the end of the term)
  3. How to cancel a Hostinger service Go to Hostinger dashboard → Billing → Subscriptions. (where to start)
  4. How to cancel a Hostinger service Once auto-renewal is disabled, the service will remain active until its expiration date. (when access ends)
  5. How to cancel a Hostinger service After this date, the service will be automatically canceled and deleted from your account. (what happens at expiry)
  6. How to cancel a Hostinger service Terminating any service, be it due to expiration or refund, will permanently delete all its associated data. (data is deleted on expiry or refund)
  7. How to cancel a Hostinger service Therefore, it is recommended to download a manual backup of your website files, databases and email to your local device. (back up files, databases and email first)
  8. How to cancel a Hostinger service Canceling a hosting plan with a free email trial also cancels the email trial. (the bundled email trial ends too)
  9. How to cancel a Hostinger service Canceling a service apply only to the selected subscription; other purchased services in the account remain unaffected. (each subscription is cancelled separately)
  10. How to cancel a Hostinger service There is no delete button or menu option in Hostinger dashboard for Hostinger services. (the no-delete-button tip)
  11. How to disable auto-renewal for Hostinger services Go to the Billing section in Hostinger dashboard by heading to Profile, then Billing. (the menu path)
  12. How to disable auto-renewal for Hostinger services Click the toggle switch next to it to disable auto-renewal. (the toggle step)
  13. How to disable auto-renewal for Hostinger services You will be redirected to a page showing specific risks and warnings based on your product type. (what appears after the toggle)
  14. How to disable auto-renewal for Hostinger services Review the information carefully and confirm your choice to complete the process. (the confirm step)
  15. How to disable auto-renewal for Hostinger services Disabling this feature does not refund or revert charges that have already been processed. (no refund for past charges)
  16. How to disable auto-renewal for Hostinger services Your pending invoice is voided (canceled). (a monthly plan's pending invoice is voided)
  17. How to automatically renew Hostinger services When auto-renewal is enabled, Hostinger charges the saved payment method before the expiration date (27 days for domains, 14 days for yearly plans, 1 day for monthly plans). (when renewals are charged)
  18. How to manage domain auto-renewal at Hostinger Ensure you disable auto-renewal at least 27 days before the expiration date if you do not wish to keep the domain. (the domain notice)
  19. How to cancel a domain name at Hostinger Due to domain name regulations, once a domain is registered, it remains active until its expiration date (domains can't be cancelled early)
  20. How to cancel a domain name at Hostinger Domain renewals are not refundable (domain renewals are not refunded)
  21. How to get a refund at Hostinger navigate to this page on your Hostinger dashboard, where you will find all the payment IDs for the last 30 days. (where the refund starts)
  22. How to get a refund at Hostinger If the refund button is missing, it means that the Payment ID is not eligible for a refund as per our Refund Policy. (the Refund button shows eligibility)
  23. How to get a refund at Hostinger mark the checkbox below to confirm you understand that related data will be permanently lost (the data checkbox)
  24. How to get a refund at Hostinger You may choose whether you want to get funds back to your Hostinger Balance or the original payment method (the refund method step)
  25. How to get a refund at Hostinger Finally, review your refund request and click on Submit request (the final step)
  26. How to get a refund at Hostinger your services will be canceled as soon as you submit the refund request (a refund cancels the service immediately)
  27. How to get a refund at Hostinger You will shortly receive an email confirmation. (confirmation email)
  28. How to get a refund at Hostinger After the email confirmation, you will receive the refund in a few hours or up to a few days, depending on the payment method used (how long a refund takes)
  29. Hostinger Refund Policy Products purchased from Hostinger may be refunded only if canceled within 30 days of the date of the transaction. (the 30-day refund window)
  30. Hostinger Refund Policy Hosting (all plans, except first payment after Free Trial and all VPS hosting plans) (which hosting payments the standard window covers)
  31. Hostinger Refund Policy domain name refund is initiated within 96 hours from such domain name registration (the 96-hour window for new domain registrations)
  32. Hostinger Refund Policy Hostinger remains the right to refund you a difference between your paid amount and the domain you received for free price. (a free domain's price is deducted from a refund (and you keep the domain for its term))
  33. How to downgrade a Hostinger hosting plan Locate the hosting plan you wish to change and click the arrow (❯) to manage the subscription. (the downgrade steps)
  34. How to downgrade a Hostinger hosting plan The system calculates the price difference based on the unused portion of your higher-tier plan. (the prorated refund on a downgrade)
  35. How to change your billing cycle at Hostinger For most hosting and email hosting plans, longer billing cycles usually result in a lower average monthly cost. (longer cycles cost less per month)
  36. How to change your billing cycle at Hostinger All billing cycles after initial purchase are billed at regular rate. (renewals are at the regular rate)
  37. How to disable auto-renewal for Hostinger services To change your billing cycle, you must have auto-renewal enabled. (changing the cycle needs auto-renewal on)
  38. How to download backups at Hostinger To download a backup, go to Websites → Dashboard, search for Backups on the sidebar, and click on it. (where backups are)
  39. How to download backups at Hostinger The downloaded archive will be in .tar.gz format. (file backup format)
  40. How to download backups at Hostinger The downloaded database will be in a compressed .sql.gz format. (database backup format)
  41. How to download backups at Hostinger Weekly backups are stored for 6 weeks, and daily backups for 7 days. (how long backups are kept)
  42. How to reactivate an expired hosting plan in Hostinger After the 30-day expiration period, the hosting plan is considered canceled, and backups are no longer available. (how long an expired plan can be recovered)
  43. How to delete your Hostinger profile Your account needs to be empty for this option to be enabled – there should be no active services, no domains, and no pending balance (account deletion needs an empty account)
  44. How to get a refund at Hostinger To check the refund status at any time, navigate to the Billing → Refund History section (where to check the refund status)
  45. How to get a refund at Hostinger Once you select the preferred refund payment method, click on Next (the Next step)
  46. How to reactivate an expired hosting plan in Hostinger When you renew an expired hosting plan, your websites will be automatically restored. (an expired plan can be renewed with its sites restored)
  47. Hostinger Refund Policy In such a case, you can keep using a domain name for the remaining billing period term. (you keep the free domain for its term after a refund)
  48. How to automatically renew Hostinger services On expiration day for monthly plans (monthly plans renew on the expiration day (the article also says 1 day before))
  49. Hostinger Refund Policy more than 180 days have passed from the moment of initiation of last refund for any other VPS hosting plan (the extra VPS refund condition)
  50. How to downgrade a Hostinger hosting plan The downgrade applies immediately to your current billing period. (a downgrade applies at once)
  51. How to downgrade a Hostinger hosting plan The expiration date of your current plan remains the same. (the expiry date doesn't change)
  52. How to downgrade a Hostinger hosting plan Ensure your resource usage does not exceed the limits of the target plan (usage must fit the lower plan)
  53. How to download backups at Hostinger In addition, if your hosting plan is Business or greater, you have daily backups enabled. (daily backups on Business and above)
  54. How to download backups at Hostinger Downloading backups is not available for websites created with Hostinger AI Builder. (no backup downloads for AI Builder sites)
  55. How to reactivate an expired hosting plan in Hostinger you can reactivate it directly from the home page of Hostinger dashboard within 30 days of the expiration date (an expired plan can be reactivated for 30 days)

Not confirmed yet

  • Hostinger doesn't document a confirmation email or message for turning off auto-renewal; the toggle state is the only proof it names
  • Steps for exporting email before cancelling aren't covered in Hostinger's cancellation and backup help, which cover website files and databases

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).