Business software · Developer tools, hosting and APIs

How to cancel Clerk

In the Clerk Dashboard, pick the workspace, open Billing, select Manage plan, then Cancel Plan on the Hobby plan and confirm. It moves to Hobby at the end of the billing cycle, and usage-based features keep charging until you turn them off. Deleting your account doesn't cancel the plan.

By Stackcut · Checked against official help pages on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open Clerk's cancel page

The short answer

  • Where: Pay any unpaid invoice first; Manage plan stays disabled until you do (dashboard.clerk.com).
  • When it ends: At the end of the billing cycle the workspace moves to the Hobby plan; your applications keep running.
  • Contract notice: Order Forms renew automatically for terms of the same length; non-renewal goes as the Order Form details, before the term expires. How to give notice
  • Billed by someone else? Cancel with them instead: a partner.
  • Before you go: export Your application's users. What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Your application's users: In the Clerk Dashboard, open the instance's Settings, select Export users in the User exports section, then download the file (CSV, including hashed passwords). Only admins, or users in their personal workspace, can export clerk.com

What you lose

  • Paid-plan features once the billing cycle ends
  • On Vercel Marketplace installs, uninstalling the integration removes the Clerk products and their data

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Clerk

Online, self-serve Pro and Business workspace plans billed by Clerk (one plan covers every application in the workspace). Who can cancel: A workspace Owner or Admin (the roles that can modify Billing).

  1. Pay any unpaid invoice first; Manage plan stays disabled until you do
  2. In the Clerk Dashboard, open the workspace dropdown and select the workspace whose plan you want to cancel
  3. Go to the Billing page and select Manage planYou should see: A modal will open.
  4. On the Hobby plan, select Cancel PlanYou should see: Review what happens when you cancel
  5. Select Proceed, review the features you'll lose and select Proceed again
  6. Optionally share why you're canceling, then select Cancel plan
  7. Turn off all usage-based features to avoid further usage charges
Access ends
At the end of the billing cycle the workspace moves to the Hobby plan; your applications keep running
Notice
Cancel in the dashboard before the term expires; the Terms give no number of days
Refunds
Paid fees are non-refundable, except as the Terms state or the law requires
Fees
Usage-based features keep accruing charges until the cycle ends unless you turn them off; usage fees are billed monthly
Open the page
Source: clerk.com clerk.com clerk.com

Enterprise plans

Through sales Enterprise plans (billed annually only, under an Order Form). Who can cancel: The Enterprise customer, through its Clerk account manager.

  1. Contact your Clerk account manager to cancel the Enterprise plan
Notice
Order Forms renew automatically for terms of the same length; non-renewal goes as the Order Form details, before the term expires
Refunds
Paid fees are non-refundable, except as the Terms state or the law requires
Fees
You pay in full for the Service up to and including the last day it is provided
Source: clerk.com clerk.com clerk.com

Billed through Vercel Marketplace

In the billing platform's settings Clerk installed as a native integration from the Vercel Marketplace (Vercel-managed Clerk apps). Who can cancel: The Vercel team that installed Clerk (the help pages don't name the role needed).

  1. Export any users you need from Clerk first; uninstalling removes the products and their data
  2. In the Vercel dashboard, open Integrations in the sidebar, then select Manage next to ClerkYou should see: billable
  3. At the bottom of the page, under Uninstall, select Uninstall Integration and follow the steps
Open the page
Source: clerk.com vercel.com

Questions people ask

Can I get a refund if I cancel Clerk?

Billed by Clerk: Paid fees are non-refundable, except as the Terms state or the law requires.

Source: clerk.com

If I cancel Clerk, when does my access end?

Billed by Clerk: At the end of the billing cycle the workspace moves to the Hobby plan; your applications keep running.

Source: clerk.com clerk.com

How do I cancel Clerk if I pay through a partner?

Billed through Vercel Marketplace: Export any users you need from Clerk first; uninstalling removes the products and their data. In the Vercel dashboard, open Integrations in the sidebar, then select Manage next to Clerk. At the bottom of the page, under Uninstall, select Uninstall Integration and follow the steps.

Source: vercel.com clerk.com

Is there a fee to cancel Clerk?

Billed by Clerk: Usage-based features keep accruing charges until the cycle ends unless you turn them off; usage fees are billed monthly. Enterprise plans: You pay in full for the Service up to and including the last day it is provided.

Source: clerk.com clerk.com

How long before renewal do I need to cancel Clerk?

Billed by Clerk: Cancel in the dashboard before the term expires; the Terms give no number of days. Enterprise plans: Order Forms renew automatically for terms of the same length; non-renewal goes as the Order Form details, before the term expires.

Source: clerk.com clerk.com clerk.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Hobby is the plan a cancelled workspace moves to, with up to 3 dashboard seats; your applications keep running on it clerk.com clerk.com
  • Pay yearly Pro is $25/mo, or $20 per month billed annually clerk.com clerk.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Retention step: The cancel flow shows what happens when you cancel and the features you'll lose, then optionally asks why you're canceling before the final Cancel plan
  • Deleting your account doesn't cancel your plan. Cancel your plan first
  • If the workspace has an unpaid invoice, pay it first, since Manage plan stays disabled until you do
  • Usage-based features keep accruing charges until the billing cycle ends; turn them off to stop usage charges
  • The plan is per workspace and covers all its applications; check each workspace you pay for
  • Clerk installed from the Vercel Marketplace is billed and managed in the Vercel Dashboard, not Clerk's
  • Enterprise plans are cancelled through the Clerk account manager, not in the dashboard

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/clerk.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Clerk Dashboard overview When you cancel, the workspace moves to the Hobby plan at the end of your billing cycle. (what cancelling does and when it takes effect)
  2. Clerk Dashboard overview You keep your plan's features until the end of your billing cycle, and usage-based features keep accruing charges until then. (features and usage charges until the cycle ends)
  3. Clerk Dashboard overview Allows you to switch between workspaces or create a new one. (the workspace dropdown, where the cancel flow starts)
  4. Clerk Dashboard overview Select Manage plan. A modal will open. (the Manage plan step)
  5. Clerk Dashboard overview On the Hobby plan, select Cancel Plan. (the Cancel Plan button)
  6. Clerk Dashboard overview If the workspace has an unpaid invoice, pay it first, since Manage plan stays disabled until you do. (unpaid invoices block Manage plan)
  7. Clerk Dashboard overview Deleting your account doesn't cancel your plan. Cancel your plan first. (deleting the account is not cancelling)
  8. Clerk Dashboard overview To cancel an Enterprise plan, contact your Clerk account manager. (Enterprise cancellation route)
  9. Clerk Dashboard overview An application with an existing paid Subscription can only be transferred to a workspace with active billing information. (paid apps need billing information to move workspace)
  10. Clerk Terms and Conditions Notification of such non-renewal from Customer to Company must be completed by canceling the subscription in the Clerk dashboard or as detailed in the applicable Order Form. (non-renewal is done by cancelling in the dashboard)
  11. Clerk Terms and Conditions each applicable Order Form shall automatically renew for successive subscription terms of the same length (automatic renewal of order forms)
  12. Clerk Terms and Conditions Customer will pay in full for the Service up to and including the last day during which the Service was provided. (fees through the last day of service)
  13. Clerk Terms and Conditions paid Fees are non-refundable. (refund position)
  14. Clerk Terms and Conditions Subscription Fees may be billed on a recurring monthly or annual basis (monthly or annual billing)
  15. Clerk pricing Everything you need to start building. (the Hobby plan description)
  16. Clerk pricing Up to 3 dashboard seats (Hobby seat limit)
  17. Clerk pricing $20 per month, billed annually (Pro price with annual billing)
  18. Clerk Dashboard overview Review what happens when you cancel and select Proceed. (first confirmation step)
  19. Clerk Dashboard overview Review the features you'll lose and select Proceed. (second confirmation step)
  20. Clerk Dashboard overview Optionally, share why you're canceling. Then, select Cancel plan. (optional reason and the final button)
  21. Clerk Dashboard overview To avoid further usage-based charges, turn off all usage-based features. (what stops usage charges)
  22. Clerk Dashboard overview Your applications keep running. (apps keep running after the move to Hobby)
  23. Clerk Dashboard overview Your plan covers every application in the workspace. (one plan per workspace)
  24. Manage team access Modify workspace settings, including Billing and member Roles (Owner and Admin roles can change billing)
  25. Clerk Terms and Conditions Usage Fees will be billed on a monthly basis depending on the nature of Customer's use of the Service. (usage fees billed monthly)
  26. Clerk Terms and Conditions Except as expressly provided in this Agreement or otherwise required by applicable law, paid Fees are non-refundable. (refund position in full)
  27. Clerk pricing Only billed annually. (Enterprise billing)
  28. Clerk pricing $25/mo (Pro monthly price)
  29. Exporting users In the User exports section, select Export users. (where to export users)
  30. Exporting users Users who are either admins or are in their personal workspace can export and download a CSV file (who can export, and the CSV format)
  31. Exporting users containing a list of their application's users that includes their hashed passwords. (the export includes hashed passwords)
  32. Vercel Marketplace integration Billing and plan management is done through the Vercel Dashboard. (Vercel-installed Clerk is managed in Vercel)
  33. Vercel Marketplace integration Billing and usage data are reported hourly to Vercel and can be viewed directly in the Vercel Dashboard. (usage is reported to Vercel)
  34. Add a Native Integration (Vercel docs) Next to the integration, select the Manage button. Native integrations appear with a billable badge. (where Vercel lists the billable integration)
  35. Add a Native Integration (Vercel docs) At the bottom of the integrations page, under Uninstall, select Uninstall Integration and follow the steps to uninstall. (how to uninstall in Vercel)
  36. Add a Native Integration (Vercel docs) Uninstalling an integration automatically removes all associated products and their data. (uninstalling removes the products and their data)

Not confirmed yet

  • Whether Clerk sends a confirmation email after cancelling isn't documented on its help pages
  • The Terms give no number of days' notice for non-renewal, and don't set a retention period for customer data after a plan ends
  • For Vercel Marketplace installs, when charges stop and how the final invoice works after uninstalling isn't stated on Clerk's or Vercel's help pages

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).