{
 "id": "clerk",
 "name": "Clerk",
 "category": "developer_tools",
 "website": "https://clerk.com",
 "domains": [
  "clerk.com",
  "dashboard.clerk.com"
 ],
 "summary": "In the Clerk Dashboard, pick the workspace, open Billing, select Manage plan, then Cancel Plan on the Hobby plan and confirm. It moves to Hobby at the end of the billing cycle, and usage-based features keep charging until you turn them off. Deleting your account doesn't cancel the plan.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Pro and Business workspace plans billed by Clerk (one plan covers every application in the workspace)",
   "who": "A workspace Owner or Admin (the roles that can modify Billing)",
   "method": "self_serve",
   "start_url": "https://dashboard.clerk.com",
   "steps": [
    {
     "do": "Pay any unpaid invoice first; Manage plan stays disabled until you do",
     "expect": null
    },
    {
     "do": "In the Clerk Dashboard, open the workspace dropdown and select the workspace whose plan you want to cancel",
     "expect": null
    },
    {
     "do": "Go to the Billing page and select Manage plan",
     "expect": "A modal will open."
    },
    {
     "do": "On the Hobby plan, select Cancel Plan",
     "expect": "Review what happens when you cancel"
    },
    {
     "do": "Select Proceed, review the features you'll lose and select Proceed again",
     "expect": null
    },
    {
     "do": "Optionally share why you're canceling, then select Cancel plan",
     "expect": null
    },
    {
     "do": "Turn off all usage-based features to avoid further usage charges",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "At the end of the billing cycle the workspace moves to the Hobby plan; your applications keep running",
   "notice": "Cancel in the dashboard before the term expires; the Terms give no number of days",
   "refund": "Paid fees are non-refundable, except as the Terms state or the law requires",
   "fees": "Usage-based features keep accruing charges until the cycle ends unless you turn them off; usage fees are billed monthly",
   "source_ids": [
    "s6",
    "s3",
    "s4",
    "s5",
    "s18",
    "s19",
    "s20",
    "s1",
    "s22",
    "s2",
    "s21",
    "s24",
    "s23",
    "s10",
    "s26",
    "s25"
   ]
  },
  {
   "channel": "sales_contract",
   "label": "Enterprise plans",
   "applies_to": "Enterprise plans (billed annually only, under an Order Form)",
   "who": "The Enterprise customer, through its Clerk account manager",
   "method": "contact_sales",
   "start_url": null,
   "steps": [
    {
     "do": "Contact your Clerk account manager to cancel the Enterprise plan",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": "Order Forms renew automatically for terms of the same length; non-renewal goes as the Order Form details, before the term expires",
   "refund": "Paid fees are non-refundable, except as the Terms state or the law requires",
   "fees": "You pay in full for the Service up to and including the last day it is provided",
   "source_ids": [
    "s8",
    "s27",
    "s10",
    "s11",
    "s12",
    "s26"
   ]
  },
  {
   "channel": "reseller_or_partner",
   "label": "Billed through Vercel Marketplace",
   "applies_to": "Clerk installed as a native integration from the Vercel Marketplace (Vercel-managed Clerk apps)",
   "who": "The Vercel team that installed Clerk (the help pages don't name the role needed)",
   "method": "platform_settings",
   "start_url": "https://vercel.com/dashboard",
   "steps": [
    {
     "do": "Export any users you need from Clerk first; uninstalling removes the products and their data",
     "expect": null
    },
    {
     "do": "In the Vercel dashboard, open Integrations in the sidebar, then select Manage next to Clerk",
     "expect": "billable"
    },
    {
     "do": "At the bottom of the page, under Uninstall, select Uninstall Integration and follow the steps",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s32",
    "s33",
    "s34",
    "s35",
    "s36"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Hobby is the plan a cancelled workspace moves to, with up to 3 dashboard seats; your applications keep running on it",
   "evidence": "documented",
   "source_ids": [
    "s1",
    "s22",
    "s16",
    "s15"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Pro is $25/mo, or $20 per month billed annually",
   "evidence": "documented",
   "source_ids": [
    "s28",
    "s17",
    "s14"
   ]
  }
 ],
 "export": [
  {
   "data": "Your application's users",
   "how": "In the Clerk Dashboard, open the instance's Settings, select Export users in the User exports section, then download the file",
   "format": "CSV, including hashed passwords",
   "limits": "Only admins, or users in their personal workspace, can export",
   "source_ids": [
    "s29",
    "s30",
    "s31"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the billing cycle; the workspace then moves to the Hobby plan and your applications keep running",
  "data_kept": null,
  "you_lose": [
   "Paid-plan features once the billing cycle ends",
   "On Vercel Marketplace installs, uninstalling the integration removes the Clerk products and their data"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "The cancel flow shows what happens when you cancel and the features you'll lose, then optionally asks why you're canceling before the final Cancel plan",
  "tips": [
   "Deleting your account doesn't cancel your plan. Cancel your plan first",
   "If the workspace has an unpaid invoice, pay it first, since Manage plan stays disabled until you do",
   "Usage-based features keep accruing charges until the billing cycle ends; turn them off to stop usage charges",
   "The plan is per workspace and covers all its applications; check each workspace you pay for",
   "Clerk installed from the Vercel Marketplace is billed and managed in the Vercel Dashboard, not Clerk's",
   "Enterprise plans are cancelled through the Clerk account manager, not in the dashboard"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "When you cancel, the workspace moves to the Hobby plan at the end of your billing cycle.",
   "supports": "what cancelling does and when it takes effect"
  },
  {
   "id": "s2",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "You keep your plan's features until the end of your billing cycle, and usage-based features keep accruing charges until then.",
   "supports": "features and usage charges until the cycle ends"
  },
  {
   "id": "s3",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "Allows you to switch between workspaces or create a new one.",
   "supports": "the workspace dropdown, where the cancel flow starts"
  },
  {
   "id": "s4",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "Select Manage plan. A modal will open.",
   "supports": "the Manage plan step"
  },
  {
   "id": "s5",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "On the Hobby plan, select Cancel Plan.",
   "supports": "the Cancel Plan button"
  },
  {
   "id": "s6",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "If the workspace has an unpaid invoice, pay it first, since Manage plan stays disabled until you do.",
   "supports": "unpaid invoices block Manage plan"
  },
  {
   "id": "s7",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "Deleting your account doesn't cancel your plan. Cancel your plan first.",
   "supports": "deleting the account is not cancelling"
  },
  {
   "id": "s8",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "To cancel an Enterprise plan, contact your Clerk account manager.",
   "supports": "Enterprise cancellation route"
  },
  {
   "id": "s9",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "An application with an existing paid Subscription can only be transferred to a workspace with active billing information.",
   "supports": "paid apps need billing information to move workspace"
  },
  {
   "id": "s10",
   "url": "https://clerk.com/legal/terms",
   "title": "Clerk Terms and Conditions",
   "publisher": "vendor",
   "quote": "Notification of such non-renewal from Customer to Company must be completed by canceling the subscription in the Clerk dashboard or as detailed in the applicable Order Form.",
   "supports": "non-renewal is done by cancelling in the dashboard"
  },
  {
   "id": "s11",
   "url": "https://clerk.com/legal/terms",
   "title": "Clerk Terms and Conditions",
   "publisher": "vendor",
   "quote": "each applicable Order Form shall automatically renew for successive subscription terms of the same length",
   "supports": "automatic renewal of order forms"
  },
  {
   "id": "s12",
   "url": "https://clerk.com/legal/terms",
   "title": "Clerk Terms and Conditions",
   "publisher": "vendor",
   "quote": "Customer will pay in full for the Service up to and including the last day during which the Service was provided.",
   "supports": "fees through the last day of service"
  },
  {
   "id": "s13",
   "url": "https://clerk.com/legal/terms",
   "title": "Clerk Terms and Conditions",
   "publisher": "vendor",
   "quote": "paid Fees are non-refundable.",
   "supports": "refund position"
  },
  {
   "id": "s14",
   "url": "https://clerk.com/legal/terms",
   "title": "Clerk Terms and Conditions",
   "publisher": "vendor",
   "quote": "Subscription Fees may be billed on a recurring monthly or annual basis",
   "supports": "monthly or annual billing"
  },
  {
   "id": "s15",
   "url": "https://clerk.com/pricing",
   "title": "Clerk pricing",
   "publisher": "vendor",
   "quote": "Everything you need to start building.",
   "supports": "the Hobby plan description"
  },
  {
   "id": "s16",
   "url": "https://clerk.com/pricing",
   "title": "Clerk pricing",
   "publisher": "vendor",
   "quote": "Up to 3 dashboard seats",
   "supports": "Hobby seat limit"
  },
  {
   "id": "s17",
   "url": "https://clerk.com/pricing",
   "title": "Clerk pricing",
   "publisher": "vendor",
   "quote": "$20 per month, billed annually",
   "supports": "Pro price with annual billing"
  },
  {
   "id": "s18",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "Review what happens when you cancel and select Proceed.",
   "supports": "first confirmation step"
  },
  {
   "id": "s19",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "Review the features you'll lose and select Proceed.",
   "supports": "second confirmation step"
  },
  {
   "id": "s20",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "Optionally, share why you're canceling. Then, select Cancel plan.",
   "supports": "optional reason and the final button"
  },
  {
   "id": "s21",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "To avoid further usage-based charges, turn off all usage-based features.",
   "supports": "what stops usage charges"
  },
  {
   "id": "s22",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "Your applications keep running.",
   "supports": "apps keep running after the move to Hobby"
  },
  {
   "id": "s23",
   "url": "https://clerk.com/docs/guides/dashboard/overview",
   "title": "Clerk Dashboard overview",
   "publisher": "vendor",
   "quote": "Your plan covers every application in the workspace.",
   "supports": "one plan per workspace"
  },
  {
   "id": "s24",
   "url": "https://clerk.com/docs/guides/dashboard/manage-team-access",
   "title": "Manage team access",
   "publisher": "vendor",
   "quote": "Modify workspace settings, including Billing and member Roles",
   "supports": "Owner and Admin roles can change billing"
  },
  {
   "id": "s25",
   "url": "https://clerk.com/legal/terms",
   "title": "Clerk Terms and Conditions",
   "publisher": "vendor",
   "quote": "Usage Fees will be billed on a monthly basis depending on the nature of Customer's use of the Service.",
   "supports": "usage fees billed monthly"
  },
  {
   "id": "s26",
   "url": "https://clerk.com/legal/terms",
   "title": "Clerk Terms and Conditions",
   "publisher": "vendor",
   "quote": "Except as expressly provided in this Agreement or otherwise required by applicable law, paid Fees are non-refundable.",
   "supports": "refund position in full"
  },
  {
   "id": "s27",
   "url": "https://clerk.com/pricing",
   "title": "Clerk pricing",
   "publisher": "vendor",
   "quote": "Only billed annually.",
   "supports": "Enterprise billing"
  },
  {
   "id": "s28",
   "url": "https://clerk.com/pricing",
   "title": "Clerk pricing",
   "publisher": "vendor",
   "quote": "$25/mo",
   "supports": "Pro monthly price"
  },
  {
   "id": "s29",
   "url": "https://clerk.com/docs/deployments/exporting-users",
   "title": "Exporting users",
   "publisher": "vendor",
   "quote": "In the User exports section, select Export users.",
   "supports": "where to export users"
  },
  {
   "id": "s30",
   "url": "https://clerk.com/docs/deployments/exporting-users",
   "title": "Exporting users",
   "publisher": "vendor",
   "quote": "Users who are either admins or are in their personal workspace can export and download a CSV file",
   "supports": "who can export, and the CSV format"
  },
  {
   "id": "s31",
   "url": "https://clerk.com/docs/deployments/exporting-users",
   "title": "Exporting users",
   "publisher": "vendor",
   "quote": "containing a list of their application's users that includes their hashed passwords.",
   "supports": "the export includes hashed passwords"
  },
  {
   "id": "s32",
   "url": "https://clerk.com/docs/integrations/vercel-marketplace",
   "title": "Vercel Marketplace integration",
   "publisher": "vendor",
   "quote": "Billing and plan management is done through the Vercel Dashboard.",
   "supports": "Vercel-installed Clerk is managed in Vercel"
  },
  {
   "id": "s33",
   "url": "https://clerk.com/docs/integrations/vercel-marketplace",
   "title": "Vercel Marketplace integration",
   "publisher": "vendor",
   "quote": "Billing and usage data are reported hourly to Vercel and can be viewed directly in the Vercel Dashboard.",
   "supports": "usage is reported to Vercel"
  },
  {
   "id": "s34",
   "url": "https://vercel.com/docs/integrations/install-an-integration/product-integration",
   "title": "Add a Native Integration (Vercel docs)",
   "publisher": "platform",
   "quote": "Next to the integration, select the Manage button. Native integrations appear with a billable badge.",
   "supports": "where Vercel lists the billable integration"
  },
  {
   "id": "s35",
   "url": "https://vercel.com/docs/integrations/install-an-integration/product-integration",
   "title": "Add a Native Integration (Vercel docs)",
   "publisher": "platform",
   "quote": "At the bottom of the integrations page, under Uninstall, select Uninstall Integration and follow the steps to uninstall.",
   "supports": "how to uninstall in Vercel"
  },
  {
   "id": "s36",
   "url": "https://vercel.com/docs/integrations/install-an-integration/product-integration",
   "title": "Add a Native Integration (Vercel docs)",
   "publisher": "platform",
   "quote": "Uninstalling an integration automatically removes all associated products and their data.",
   "supports": "uninstalling removes the products and their data"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Whether Clerk sends a confirmation email after cancelling isn't documented on its help pages",
   "The Terms give no number of days' notice for non-renewal, and don't set a retention period for customer data after a plan ends",
   "For Vercel Marketplace installs, when charges stop and how the final invoice works after uninstalling isn't stated on Clerk's or Vercel's help pages"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Steps: added the two Proceed screens, the optional reason and the final Cancel plan button",
    "Who: Owner and Admin roles can modify Billing (was unnamed)",
    "Usage charges: turning off usage-based features stops them; usage fees are billed monthly",
    "Added a Vercel Marketplace route: Clerk installed there is billed and managed in Vercel; uninstalling removes products and data",
    "Export: users can be exported as CSV with hashed passwords from the instance's Settings",
    "Pro price: $25/mo monthly or $20/mo billed annually; Enterprise is billed annually only"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/clerk",
 "json": "https://stackcut.io/exits/clerk.json",
 "evidence": {
  "packet_revision": "7faeb934371360099983fcda246fe61915217dcdf4be5d95cf225a67f84711bb",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "clerk--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "clerk--sales-contract--r2",
    "channel": "sales_contract",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "clerk--reseller-or-partner--r3",
    "channel": "reseller_or_partner",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}