Business software · Developer tools, hosting and APIs

How to cancel Browserbase

Cancel a Developer or Startup plan in Settings, then Usage & billing, Change plan; you can use it until the paid term ends. Plans auto-renew unless you opt out, and fees already paid aren't refunded. Usage over the included browser hours is billed as pay-as-you-go overage. Scale plans go through sales.

By Stackcut · Partly confirmed (see what's unverified) on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open Browserbase's cancel page

The short answer

  • Where: Sign in to the Browserbase dashboard and open Settings, then Usage & billing (browserbase.com).
  • When it ends: You can keep using the paid plan until the end of the term you've paid for.
  • Before you go: export Session recordings (replays). What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Session recordings (replays): Request MP4 downloads with the Recording Downloads API (POST /v1/sessions/{id}/recording/downloads), then poll the same endpoint with GET for each file's download URL (MP4, one file per recorded page (tab)). For non-BYOS projects, only while Browserbase still keeps the session's recording, for up to 30 days after the session ends docs.browserbase.com

What happens to your data

Plans keep session data for a limited time (the plans table lists 7 days on Free and Developer, 30 days on Startup); what happens to data after cancelling isn't stated.

What you lose

  • The paid plan's included browser hours, concurrency and longer session limits

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Browserbase

Online, self-serve Self-serve Developer and Startup plans. Who can cancel: A user with access to the organization's Settings (the help pages don't say which roles can change the plan).

  1. Sign in to the Browserbase dashboard and open Settings, then Usage & billingYou should see: Change plan
  2. Select Change plan and cancel the paid plan
Access ends
You can keep using the paid plan until the end of the term you've paid for
Notice
Paid plans renew automatically for successive periods unless you opt out of auto-renewal in account settings before renewal
Refunds
Fees already paid are not refunded, and there are no prorated refunds for part of a period
Fees
Usage beyond the plan's included browser hours and proxy bandwidth is billed at pay-as-you-go overage rates
Open the page
Source: docs.browserbase.com browserbase.com docs.browserbase.com

Business contract

Through sales Scale plans (custom pricing). Who can cancel: The customer, with the Browserbase team.

  1. Contact the Browserbase team at sales@browserbase.com about ending or not renewing the Scale plan
Open the page
Source: docs.browserbase.com docs.browserbase.com

Questions people ask

Can I get a refund if I cancel Browserbase?

Billed by Browserbase: Fees already paid are not refunded, and there are no prorated refunds for part of a period.

Source: browserbase.com

If I cancel Browserbase, when does my access end?

Billed by Browserbase: You can keep using the paid plan until the end of the term you've paid for.

Source: browserbase.com

Is there a fee to cancel Browserbase?

Billed by Browserbase: Usage beyond the plan's included browser hours and proxy bandwidth is billed at pay-as-you-go overage rates.

Source: docs.browserbase.com

How long before renewal do I need to cancel Browserbase?

Billed by Browserbase: Paid plans renew automatically for successive periods unless you opt out of auto-renewal in account settings before renewal.

Source: browserbase.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

Cheaper ways to get the same job done

Stackcut prices the alternatives to Browserbase from public list prices.

Headless browser infra
Best path saves $228 in year one (modeled)

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Opt out of auto-renewal in account settings before the renewal date: charges recur until you do
  • Paid plans can't be ended early for a refund: you keep them until the paid period ends
  • Overage is billed by usage (browser time by the minute, proxy bandwidth by the MB), separately from the base plan
  • Invoices and payment details are in Manage Billing, through the Stripe customer portal
  • Scale plans are handled by the Browserbase team, not the self-serve Change plan page

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/browserbase.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Billing To cancel your Browserbase plan, go to Settings, then Usage & billing > Change plan (where to cancel)
  2. Terms of Service To change or resign your Paid Services at any time, go to account settings. (cancelling is self-serve in account settings)
  3. Terms of Service If you terminate a Paid Service, you may use your subscription until the end of your then-current term (when access ends)
  4. Terms of Service Unless you opt out of auto-renewal, which can be done through your account settings, any Paid Services you have signed up for will be automatically extended (auto-renewal and opting out)
  5. Terms of Service BROWSERBASE WILL NOT REFUND ANY FEES THAT YOU HAVE ALREADY PAID (no refunds)
  6. Terms of Service you will not be eligible for a prorated refund of any portion of the subscription fee paid (no prorated refunds)
  7. Terms of Service PAID SERVICES CANNOT BE TERMINATED BEFORE THE END OF THE PERIOD FOR WHICH YOU HAVE ALREADY PAID (the paid period runs to its end)
  8. Plans Browser hours and proxy bandwidth are allocations, not limits. If you exceed them, pay-as-you-go overage rates apply. (overage billing)
  9. Plans Browser time is billed by the minute and proxy bandwidth by the MB, rounded, with a one-minute and one-MB minimum per session. (how usage is metered)
  10. Plans For high-scale workloads or specific compliance needs, book a demo (Scale plans go through the Browserbase team)
  11. Billing sales@browserbase.com (the sales contact)
  12. Plans Start free, no credit card needed. Includes 3 concurrent sessions. (the Free plan)
  13. Pricing 3 concurrent browsers (Free plan concurrency)
  14. Pricing 1 browser hour (Free plan browser hours)
  15. Pricing 100 browser hours then $0.12/browser hr (the Developer plan allowance)
  16. Billing To upgrade to Developer or Startup plans, go to Settings, then Usage & billing > Change plan. (where plan changes are made)
  17. Terms of Service WE MAY SUBMIT PERIODIC CHARGES (E.G., MONTHLY) WITHOUT FURTHER AUTHORIZATION FROM YOU, UNTIL YOU PROVIDE PRIOR NOTICE (charges recur until you give notice)
  18. Billing Stripe customer portal (invoices and payment details are managed in Stripe)
  19. Plans Data Retention (the plans table's data-retention row (7 days Free and Developer, 30 days Startup))
  20. Recording downloads The Recording Downloads API turns a session's recording into downloadable MP4 files, one per recorded page (tab). (session recordings can be exported as MP4)
  21. Recording downloads You can assemble recording downloads while Browserbase still retains the session's recording source, for up to 30 days after the session ends on non-BYOS projects. (the download window)

Not confirmed yet

  • Which roles can change or cancel the plan: the team roles page (Admin, Contributor, Viewer) doesn't say
  • The screens and confirmation after Change plan are not described
  • How the final overage bill is charged after cancelling, and whether cancelling moves the organization to the Free plan, are not documented
  • How long data is kept after cancelling is not documented (the plans table lists 7 days of data retention on Free and Developer, 30 days on Startup)
  • Scale contracts: renewal and notice terms aren't published
  • Whether annual billing or a marketplace (such as AWS Marketplace) is offered is not documented on the pages read

Independent re-check, 2026-10-07

A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).