Personal subscriptions · 13 services

How to cancel cloud storage subscriptions

Where to cancel each of these 13 services, when access ends, and the notice or refund rule, from each company's own help pages. 6 of them can also be billed by someone else, such as Apple or Google Play: cancel those with whoever charges you.

The first way to cancel each one, usually with the company itself. Each page has every billing route (Apple, Google Play, partners, contracts), what to export first and the sources.
ServiceWhere to cancelWhen access endsNotice or refunds
BackblazeOnlineRestore any files you want to keep first (see export): deleting a backup can't be undoneDeleting a backup irreversibly deletes the backed-up data right awayRefunds: Monthly plans can be cancelled at any time but aren't refunded
BoxOnlineClick your account avatar in the upper right, then select Account SettingsAt the end of the service termNotice: Cancel at least three business days before the renewal date
CarboniteOnlineSign in to your Carbonite account at account.carbonite.comYou can keep using existing features until the expiration dateNot stated
CrashPlanPartner · ContractAdministrators: sign in to the CrashPlan console, select Administration > Status > License Plan, and click Manage…The subscription and its backups continue until the end of the current term, then stopRefunds: None: CrashPlan subscriptions are non-refundable, including the unused part of a termContract notice: The terms don't state a notice period
DropboxOnline · Apple · Google Play · ContractLog in to dropbox.com, click your avatar in the bottom-left corner, then click Manage accountThe account changes to Dropbox Basic at the end of the current billing cycle (monthly or yearly), with no further chargesRefunds: In most cases, payments for Dropbox subscriptions aren't refundable
FlickrOnline · Apple · Google PlaySelect your profile photo, then SettingsPro benefits stay active until the end of the paid subscription termNotice: Cancel at least one day before the next scheduled billing date
Google OneOnline · In the app · Apple · ProviderOn your computer, go to Google One and click SettingsStorage and benefits stay until the end of the billing cycleRefunds: In most countries or regions, Google storage plan purchases are non-refundable
iCloud+In the app · OnlineOpen the Settings app, then tap your nameAfter the current subscription billing period endsRefunds: Partial refunds only where required by law
IDriveOnlineRestore or download any files you want to keep: they are deleted after the term endsThe account terminates at the end of the current termNotice: Cancel before the account renews each month or year to avoid the next period's charge
OneDriveOnline · Apple · Google PlayGo to Subscriptions and sign in with the Microsoft account you used to buy the subscriptionYou can keep using the product until the subscription expiresRefunds: In most cases, a refund if you cancel within 30 days of your initial purchase or before your first recurring billing date (whichever is sooner)
pCloudOnline · Apple · Google PlaySign in to my.pcloud.com, click your Account avatar and select Manage SubscriptionThe cancellation applies to the next billing period: you keep access until the end of the current paid periodRefunds: Cancelling is not a refund request, and cancelling to switch payment methods gives no prorated refund for the remaining time
ShareFileContract · OnlineCheck whether your Order is billed annually, or monthly or quarterlyA subscription is a non-cancellable license for the term in the Order, so notice stops the renewal rather than ending the current term earlyContract notice: At least thirty (30) days written notice for annual billing, and at least seven (7) days for monthly or quarterly billing, to prevent renewal
Sync.comOnlineSign in to the web panelThe account stays active until the end of the current billing term, then closesRefunds: A full refund if you cancel within the first 30 days of a new plan purchase

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