Personal subscriptions · 56 services
How to cancel design and creative subscriptions
Where to cancel each of these 56 services, when access ends, and the notice or refund rule, from each company's own help pages. 28 of them can also be billed by someone else, such as Apple or Google Play: cancel those with whoever charges you.
| Service | Where to cancel | When access ends | Notice or refunds |
|---|---|---|---|
| Sign in to your Adobe account and, under Plans and payment, select Manage plan for the plan to cancel | For annual plans billed monthly, service continues through the end of that month’s billing period | Refunds: For most plans, a full refund if you cancel within 14 days of the first purchase | |
| Sign in at account.adobe.com/plans and select Manage plan | Annual billed monthly: service through the end of the cancellation month | Refunds: For US annual Stock subscriptions billed monthly, cancel within 14 days of the initial order for a full refund | |
| Before cancelling, add every project that uses Artlist assets to the clearlist | Renewal stops and the plan stays active until the end of the current billing period | Notice: The Terms of Use renew the plan unless you notify Artlist within 14 calendar days before the next billing cycle begins, so cancel at least 14 days before the renewal… | |
| AutoCADOnline · Partner | Sign in to your Autodesk account | The subscription isn't cancelled immediately: it runs to the expiration date, then moves through Expired, Suspended and Canceled | Refunds: Refunds are separate from cancelling: request a full refund within 15 days of the initial purchase or renewal date for monthly subscriptions, or within 30 days for… |
| Click your avatar in the bottom left corner, then select Billing | Cancel at end of billing period: the subscription and data stay until the period ends, then data is deleted and API access stops | Notice: Subscriptions renew automatically at the end of each period unless cancelled | |
| On a desktop or laptop (not a phone), sign in at beautiful.ai | You can keep using Beautiful.ai until the end of the billing cycle | Notice: Cancel before the renewal date: subscriptions renew automaticallyContract notice: Written notice of non-renewal or termination before the current subscription term expires | |
| Optional but recommended: back up first in Settings, Podcast Settings, Backup tab | Immediately: the account and all its content are deleted when you cancel, and can't be recovered | Refunds: Billed monthly in advance, with no refunds or credits for partial months | |
| On the homepage, open your account profile menu and select Settings, then Billing | Future payments stop; paid features stay available until the end of the current billing period | Refunds: In most cases Canva subscriptions aren't refundable, though Canva reviews every request | |
| Sign in on the web or in CapCut for PC, wherever you subscribed, and open the subscription page | You keep Pro until the end of the current subscription period, then the account is downgraded to the free services | Notice: Cancel at least 24 hours before the renewal date | |
| CaptionsOnline · Apple · Google Play | On the Captions cancel page, open the billing portal link for your device: the iPhone or iPad link on those devices, or… | Automatic renewal stops; access continues until the end of your current billing period | Notice: Cancel at least 24 hours before the renewal date to avoid the next charge |
| Capture OneOnline · Apple · PayPal | Log in to your Capture One account at captureone.com | The subscription remains active until the last day of the current billing cycle | Notice: None stated; subscriptions renew automatically, so cancel before your renewal date |
| Sign in at web.descript.com or open the desktop app, then open App Settings (Command/Control + comma) | The current plan stays active until the end of the billing cycle, then the Drive switches to the Free plan | Notice: Make changes before your next renewal date to avoid another charge | |
| DocHipoOnline | Sign in to your DocHipo account | No further billing after you cancel | Notice: Cancel before renewal to avoid the next billing cycle |
| Sign in at elevenlabs.io, click your profile icon in the top right corner, then select Subscription | At the end of the current billing cycle | Notice: Cancel before the renewal date: once a new cycle has begun (even if its invoice is unpaid), the cancellation only takes effect at the end of that new cycle | |
| While signed in to Envato, click your name in the bottom-left corner and select My Account | Renewal stops, and you keep full access until the end of the current billing period | Notice: The subscription renews automatically at the end of each billing period, so cancel before then | |
| Log in on the website and go to your Account page | At the end of the billing cycle: you keep the catalog and channel coverage until then, and you are not charged again | Notice: None, but a free trial renews into a paid monthly or annual subscription unless you cancel before it ends | |
| In the browser or Figma desktop app, find the Professional team in the file browser sidebar and click Admin | You keep all Professional features until the end of the current billing period | Notice: Cancel before the end of the current subscription term to stop the next renewal | |
| Go to Account Setting and choose Subscription | You keep the plan until the end of the current subscription period, and no more recurring payments are made | Notice: Cancel at least 24 hours before the current period ends | |
| Click your name initial or profile picture in the bottom-left corner of the home screen, then Settings | The subscription cancels at the end of the current billing cycle (annual plans: the end of the paid year) | Refunds: Cancelling doesn't refund past charges and there are no automatic prorated refunds | |
| HoudiniContract · Partner | Contact your SideFX account manager, or use the Contact SideFX product and sales page if you don't have one | Not stated by SideFX | Contract notice: Not stated. The AUP for perpetual licences is renewed annually |
| IdeogramOnline · Apple | Sign in to the account that holds the subscription, click your avatar at the bottom of the sidebar and select Wallet &… | Plan benefits continue until the end of the period already paid for (annual subscribers keep access to the end of the prepaid year) | Notice: Cancel at least 5 days before the renewal date: the Terms of Service require five days for the cancellation to count for that period, or the next charge may still be… |
| Click your profile in the top right corner and select Subscription | You keep your current plan's benefits until the end of the billing cycle, then the account is downgraded to the free plan and the card is… | Notice: Cancel before the renewal date: plans renew automatically at the end of each billing period | |
| Sign in at istockphoto.com and open your account settings | The subscription doesn't roll over at the end of the current term | Notice: Turn auto-renewal off before the term ends: a subscription set to renew is charged the fees at the then-applicable rate | |
| Go to the Settings of the workspace with the paid plan (or use the direct cancel link in Kapwing's help article) | Renewal turns off; premium features stay through the end of the billing cycle, then the workspace downgrades to a Free workspace | Notice: Cancel before the renewal date: plans renew automatically and Kapwing doesn't send payment reminder emails | |
| Sign in and go to the Billing page | You keep premium access until the end of the current billing period and aren't charged after that | Notice: All subscriptions auto-renew by default: cancel in account settings before the end of the recurring term to avoid the next charge | |
| Click the Settings icon in the bottom left side bar on the home page | At the next renewal date: the plan stays active until then and is not renewed | Refunds: Refunds are assessed manually by a human agent | |
| LightworksOnline | Sign in to your LWKS account if asked, then open the subscription page at app.lwks.com/myproducts/subscription | Cancellation stops the next renewal, and you keep access until the end of the current paid billing period | Notice: No notice period is stated: the subscription auto-renews unless you cancel before the renewal date |
| Click your profile picture and select Plan & billing | Auto-renewal stops; the plan stays active until the end of the period you've already paid for | Notice: Cancel the renewal before the subscription expires | |
| Sign in at midjourney.com and go to your Manage Subscription page | At the end of the current billing cycle | Notice: Every plan renews automatically and auto-renewal can't be switched off: cancel before the renewal date | |
| Sign in, click your profile icon in the top-right corner and select My Account | You won't be charged again | Refunds: Only if you cancel within 14 days of a purchase or renewal and haven't downloaded or generated anything, used the software or exported a video in that time: ask support… | |
| OnshapeContract | Check your subscription term and renewal date in your account profile at cad.onshape.com | Access to the paid service continues through the end of the current billing cycle | Contract notice: At least 60 days' written notice before the current term ends (Section 5(a)) |
| Export the clips you want to keep (see export) | At the start of the next billing cycle: you can use the subscription until the end of the current term, and it won't renew | Notice: Cancel in your account settings before the end of the current term to stop the next automatic renewal | |
| PicMonkeyOnline · Apple · Google Play | Sign in to your PicMonkey account on PicMonkey.com | The subscription stays active until the end of your billing period, and you won't be charged again unless you renew | Notice: Cancel before your renewal date |
| Go to picsart.com and log in | The subscription stays active until the current billing period ends | Notice: Picsart recommends cancelling 24-48 hours before the renewal date to prevent automatic renewal | |
| Sign in, click your profile icon and choose My account (in a team workspace, Manage account) | At the end of the current term: you keep creating, editing and downloading videos until the subscription's end date and aren't charged again | Notice: Plans renew automatically at the end of each billing cycle, so cancel before the renewal date | |
| Sign in to your Pixlr account on pixlr.com and open the Subscriptions page (or My Account) | Premium features stay available until the end of the billing period | Notice: Subscriptions renew automatically at the end of each subscription period | |
| PlaceitOnline | Sign in on placeit.net and go to My account at the top right of the site | Your account stays active until the end of the current billing cycle | Refunds: Each request is reviewed on its merits, but refunds generally don't apply if you changed your mind, subscribed by mistake, or cancel before the end of the billing period |
| Sign in to Placid and open your account settings | You keep access, and can use your remaining credits, until the end of the billing period you paid for | Notice: Cancel before the subscription renews (monthly plans renew on the monthly anniversary of the first purchase; yearly plans each year) to avoid the next period's fee | |
| Sign in to the account that holds the license and go to your Account Settings page | The recurring payment stops and the account stays active until its next renewal date | Notice: Cancel before the renewal date: when renewal is due, Prezi charges your card automatically | |
| Go to the Billing page under your Settings | You keep paid features until the end of the billing period | Notice: Plans renew automatically until cancelled | |
| On a computer, log into your account and click the account menu button in the bottom left corner | Only future charges stop: plan benefits continue until the end of the current billing period, then the account moves to the Free plan | Notice: Riverside's Terms say to unsubscribe at least 30 days before the end of the subscription period to stop auto-renewal | |
| RunwayOnline · Apple · Google Play · Contract | Go to your billing page | You keep paid features until the end of the billing cycle | Refunds: At Runway's discretion: a plan bought or renewed in the last 30 days that is unused or close to unused can be refunded on request, which ends the plan at once and drops…Contract notice: Enterprise terms renew automatically for one-year terms unless written notice of non-renewal is given at least 60 days before expiration |
| Open the My Videos Dashboard and click your profile in the bottom left corner to open the Account Dashboard | Auto-renew is off: the subscription doesn't renew and ends at the end of the current term | Notice: Cancel before the end of the subscription period, or it renews automatically | |
| Sign in on shutterstock.com and open the Plans page in your account | Monthly plans: downloads stay available to the end of the current month of service, and you can re-activate the plan before it expires | Notice: Turn off automatic renewal at least 12 hours before the renewal date: monthly plans re-bill 12 hours before the billing period ends | |
| SketchOnline · Apple · Contract | Go to Sketch, log in as an Admin and click the Switch Workspace icon in the top left corner of the sidebar | Access continues until the end of your billing period | Notice: None; the Terms let you cancel at any time in the billing settings. Price changes are emailed in advance and take effect at the next renewalContract notice: No notice period is stated |
| SketchUpOnline · Apple | Sign in to the Trimble Admin Console with your Trimble ID | At the end of the term you paid for | Notice: None stated; turn off auto-renewal before the renewal date. Subscriptions renew automatically for an equal term at the then-current price |
| Before cancelling, download any assets you still need and note your download history: you can't re-download once the… | You can keep downloading until the end of the subscription period you paid for | Notice: Plans renew automatically: cancel before the next billing date to avoid the next charge | |
| Download every video you want to keep first | You keep access until the end of the current billing period | Notice: Paid plans renew automatically: cancel before the next renewal date (shown under Billing), since a reminder email isn't guaranteed for every planContract notice: As set in your signed Order Form, which takes precedence over the general terms | |
| TechSmith (Snagit, Camtasia)Online · Partner | Go to manage.techsmith.com and sign in to your TechSmith account | The subscription isn't renewed | Refunds: Purchases made directly from TechSmith can be refunded within 14 days of purchase, using TechSmith's return request form |
| Sign in as the account Owner and open the Account page at dashboard.transistor.fm/account | The account stays active until the end of the current billing period (monthly or annual), as shown on the confirmation screen | Not stated | |
| Go to veed.io and log into the account with the subscription | Auto-renewal is off: the plan isn't renewed, and you keep premium features and the remaining AI Credit allowance until the current billing… | Notice: At least two business days before the renewal date | |
| VenngageOnline · Contract | Log into your account | At the end of the current billing cycle, not immediately | Notice: Subscriptions renew until you cancel, so cancel before the next billing dateContract notice: At least 60 days' written notice before cancellation or non-renewal |
| Go to your billing settings page and select Membership plan | Paid features stay until the end of the current billing cycle | Notice: Cancel at least one day before the renewal date listed in Billing SettingsContract notice: Unless your Order Form says otherwise, the agreement renews automatically for successive 12-month periods unless written notice of non-renewal arrives at least 30 days… | |
| Log in and click your Workspace name in the top-left corner | Auto-renewal turns off; premium access continues until the end of the current billing period, then the account becomes a free account | Refunds: None: Visme doesn't refund early termination once a payment is received, or any unused time | |
| WeVideoOnline · Apple · Google Play · Contract | Sign in, click the user icon in the top-right toolbar and select Account Settings | You keep plan features through the end of the current billing period (annual plans until the expiration date) | Notice: Plans renew automatically at the end of each month or year, so cancel before the renewal dateContract notice: At least 60 days' written notice before the end of the term |
| Sign in as the Account Owner, open the profile icon menu and click Settings | Cancel Now stops billing immediately | Notice: The pricing FAQ says these plans can be cancelled at any time, but Wistia's Terms say notice not to renew must be given at least 2 months before the end of the current…Contract notice: At least 2 months before the end of the current initial or renewal term (Wistia Terms) |
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