Personal subscriptions · Design and creative

How to cancel Visme

Cancel on the web in Workspace name, Settings, Cancel Subscription, then answer a questionnaire. The gotcha: nothing is cancelled until you click the link in Visme's confirmation email. App Store and Google Play subscriptions are cancelled there. Visme's Terms rule out refunds once a charge or renewal goes through.

By Stackcut · Checked against official help pages on 2026-10-05, then re-checked independently · JSON · Open data, CC BY 4.0

Open Visme's cancel page

The short answer

  • Where: Log in and click your Workspace name in the top-left corner (visme.co).
  • When it ends: Auto-renewal turns off; premium access continues until the end of the current billing period, then the account becomes a free account.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Before you go: export Each project (presentation, document, infographic, graphic), one at a time. What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Each project (presentation, document, infographic, graphic), one at a time: In the editor, click Download in the top-right corner, pick a tab and format (for example Document (PDF), then PDF), choose the pages and click Download (PDF, editable PPTX, HTML5 for offline use, video, animated GIF and PNG images) support.visme.co support.visme.co

What happens to your data

The account becomes a free account and you can still open past projects, but Visme's Terms reserve the right to delete your data after a subscription or account ends. Deleting the account (after cancelling) is permanent.

What you lose

  • Premium features when the billing period ends
  • On a team plan, every user's projects if the Administrator deletes their account

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Visme

Online, self-serve Visme plans bought on visme.co. Who can cancel: The account holder who pays for the plan.

  1. Log in and click your Workspace name in the top-left cornerYou should see: a dropdown menu
  2. Select SettingsYou should see: Workspace Settings, with a Cancel Subscription button (shown only while the plan is set to auto-renew)
  3. Click Cancel SubscriptionYou should see: a confirmation pop-up
  4. Click No, I still want to cancel my subscription and lose all Premium features, then complete the questionnaireYou should see: a confirmation email
  5. Open the confirmation email and click the link inside it to finalize the cancellation
Confirm it worked
The cancellation is final only after you click the link in Visme's confirmation email
Access ends
Auto-renewal turns off; premium access continues until the end of the current billing period, then the account becomes a free account
Refunds
None: Visme doesn't refund early termination once a payment is received, or any unused time; its Terms say the same for charges and auto-renewals
Open the page
Source: support.visme.co support.visme.co visme.co support.visme.co

Billed by Apple (App Store)

In the billing platform's settings Visme subscriptions bought in the Visme iOS app through the App Store. Who can cancel: The Apple Account holder who subscribed. Everything Apple bills, in one place.

  1. Open the Settings app on your iPhone or iPad
  2. Tap your name, then Subscriptions
  3. Tap Visme App, then Cancel Subscription
Confirm it worked
If there is no Cancel button, or an expiration message shows in red text, the subscription is already cancelled
Source: support.visme.co support.apple.com

Billed by Google Play

In the billing platform's settings Visme subscriptions bought in the Visme Android app through Google Play. Who can cancel: The Google account holder who subscribed. Everything Google Play bills, in one place.

  1. Open the Google Play Store app, tap your profile icon in the top-right corner and check you're signed in to the right Google account
  2. Tap your account, then Payments & Subscriptions
  3. Tap Visme App, then Cancel Subscription, and confirm
Access ends
You can keep using the subscription for the time you've already paid (Google Play)
Source: support.visme.co support.google.com support.google.com

Questions people ask

Can I get a refund if I cancel Visme?

Billed by Visme: None: Visme doesn't refund early termination once a payment is received, or any unused time; its Terms say the same for charges and auto-renewals.

Source: visme.co support.visme.co support.visme.co

If I cancel Visme, when does my access end?

Billed by Visme: Auto-renewal turns off; premium access continues until the end of the current billing period, then the account becomes a free account. Billed by Google Play: You can keep using the subscription for the time you've already paid (Google Play).

Source: support.visme.co visme.co support.google.com support.google.com

How do I cancel Visme if I pay through Apple or Google Play?

Billed by Apple (App Store): Open the Settings app on your iPhone or iPad. Tap your name, then Subscriptions. Tap Visme App, then Cancel Subscription. Billed by Google Play: Open the Google Play Store app, tap your profile icon in the top-right corner and check you're signed in to the right Google account. Tap your account, then Payments & Subscriptions. Tap Visme App, then Cancel Subscription, and confirm.

Source: support.visme.co support.apple.com support.google.com

What happens to my data when I cancel Visme?

The account becomes a free account and you can still open past projects, but Visme's Terms reserve the right to delete your data after a subscription or account ends. Deleting the account (after cancelling) is permanent.

Source: visme.co support.visme.co

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Visme has a free plan with a limited set of templates, assets and AI tools. Cancelling turns the account into a free account, and you can still open what you created visme.co
  • Pay yearly Yearly billing is paid upfront for the full year; the pricing page's Yearly toggle advertises saving 50% support.visme.co visme.co
  • Student or nonprofit price Education plans come with the discount already included; nonprofits can apply for 25% off the business plan by contacting Visme visme.co

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Retention step: A pop-up asks you to confirm by choosing No, I still want to cancel my subscription and lose all Premium features, then a questionnaire follows before the confirmation email
  • Click the link in Visme's confirmation email: the questionnaire alone does not cancel
  • No Cancel Subscription button means auto-renewal is already off
  • If you subscribed in the iOS or Android app, cancel in Apple or Google Play settings, not in Visme
  • Uninstalling the Visme app does not cancel the subscription
  • Account deletion needs the subscription cancelled first, is permanent, and also needs an email link click; download projects before deleting
  • On a team plan, only the Administrator can delete accounts, and deleting the Administrator's account deletes all users' projects

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/visme.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. How to Cancel Your Visme Subscription (Web, iOS & Android) Log in to your account. Click your Workspace name in the top-left corner. (where the web flow starts)
  2. How to Cancel Your Visme Subscription (Web, iOS & Android) From the dropdown menu, select Settings. (opening Settings)
  3. How to Cancel Your Visme Subscription (Web, iOS & Android) In Workspace Settings, click Cancel Subscription. (the cancel button)
  4. How to Cancel Your Visme Subscription (Web, iOS & Android) A confirmation pop-up will appear. Click No, I still want to cancel my subscription and lose all Premium features to confirm, then complete the questionnaire. (the confirm pop-up and questionnaire)
  5. How to Cancel Your Visme Subscription (Web, iOS & Android) After completing the questionnaire, you'll receive a confirmation email. Click the link inside it to finalize your cancellation. (the confirmation email step)
  6. How to Cancel Your Visme Subscription (Web, iOS & Android) Your subscription isn't cancelled until you click the confirmation link in the email. (how to confirm it worked)
  7. How to Cancel Your Visme Subscription (Web, iOS & Android) The Cancel Subscription button only appears if your plan is set to auto-renew. (when the cancel button shows)
  8. How to Cancel Your Visme Subscription (Web, iOS & Android) Cancelling turns off auto-renewal — it does not end your access immediately. You keep premium access until the end of your current billing period. (when cancelling takes effect)
  9. Subscription Settings: How to Upgrade, Manage, and Cancel Your Visme Plan Completing the in-app questionnaire alone won't cancel your subscription. (the questionnaire alone doesn't cancel)
  10. Visme Terms & Conditions of Use will automatically renew on the corresponding monthly or yearly anniversary unless and until the user cancels (plans renew until cancelled)
  11. Visme Terms & Conditions of Use Users are solely responsible for canceling an active paid subscription through the Workspace Settings area, following instructions available in Visme's Support Center. (the user cancels in Workspace Settings)
  12. Visme Terms & Conditions of Use Visme will not under any circumstances issue a refund for early contract termination once the clients credit card or Paypal account is charged and/or auto-renewed. (the refund rule)
  13. How to Cancel Your Visme Subscription (Web, iOS & Android) Subscriptions purchased through the App Store can only be cancelled through your Apple ID settings — not from within the Visme app. (App Store subscriptions are cancelled with Apple)
  14. How to Cancel Your Visme Subscription (Web, iOS & Android) Open the Settings app on your device. (the first iOS step)
  15. How to Cancel Your Visme Subscription (Web, iOS & Android) Tap your name, then Subscriptions. (the second iOS step)
  16. How to Cancel Your Visme Subscription (Web, iOS & Android) Tap Visme App, then Cancel Subscription. (the final app-store step)
  17. Cancel a subscription from Apple In Settings, tap your name. (Apple's own steps)
  18. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm an Apple cancellation)
  19. How to Cancel Your Visme Subscription (Web, iOS & Android) Open the Google Play Store app. (the first Android step)
  20. How to Cancel Your Visme Subscription (Web, iOS & Android) Tap your profile icon in the top-right corner and confirm you're signed in to the correct Google account. (checking the Google account)
  21. How to Cancel Your Visme Subscription (Web, iOS & Android) Tap your account, then Payments & Subscriptions. (opening Payments & Subscriptions)
  22. Cancel, pause, or change a subscription on Google Play On your Android device, go to subscriptions in Google Play. (Google's own steps)
  23. How to Cancel Your Visme Subscription (Web, iOS & Android) Uninstalling the Visme app does not cancel your subscription. (uninstalling doesn't cancel)
  24. Visme pricing Visme offers a free plan that lets you create presentations, infographics, documents and other visual content using a limited set of templates, assets and AI tools. (the free plan)
  25. Visme pricing When you cancel your subscription, your account will be converted to a free account with limited features; however, you can still access the content that you have previously created. (what happens to the account after cancelling)
  26. Subscription Settings: How to Upgrade, Manage, and Cancel Your Visme Plan Yearly plans are paid upfront for the full year. (yearly billing)
  27. Visme pricing Save 50% (the advertised yearly saving)
  28. Visme pricing We have special plans for education users and the discounts are already included. (education plans)
  29. Visme pricing For non-profit discounts, please contact us (nonprofit discounts)
  30. How to Download Your Visme Project as a PDF From the editor, click the Download button in the top-right corner to open the download options menu. (how to download a project)
  31. How to Download Your Visme Project as a PDF Select the Document (PDF) tab, then choose PDF as your file format. (the PDF format)
  32. Embed & Download How to Download Your Visme Project as an Editable PPTX File (PPTX export)
  33. Embed & Download How to Download Your Visme Project as HTML5 for Offline Use (HTML5 export)
  34. Visme Terms & Conditions of Use Following the termination or cancellation of your subscription to the Service and/or your account, we reserve the right to delete all your data in the normal course of operations. (data may be deleted after cancelling)
  35. How to Delete Your Visme Account If you are on a paid plan, you must cancel your subscription before deleting your account. (cancel before deleting)
  36. How to Delete Your Visme Account Account deletion is permanent and cannot be undone. (deletion is permanent)
  37. How to Delete Your Visme Account If you are part of a team plan, only your Administrator can delete your account. (team accounts are deleted by the Administrator)
  38. How to Delete Your Visme Account When an Administrator deletes their account, all users and their projects under that account are also permanently deleted. (deleting the Administrator's account deletes the team's projects)
  39. How to Delete Your Visme Account download any projects you want to keep (download before deleting)
  40. Refunds and Visme Subscription Terms & Conditions Visme does not provide refunds for the early termination of your subscription once a payment is received. (no refunds once paid)
  41. Refunds and Visme Subscription Terms & Conditions You will not be able to receive a refund for any unused time. (no refund for unused time)
  42. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (when a Google Play cancellation takes effect)
  43. Visme pricing Enjoy all the features of the business plan with a 25% discount (the nonprofit discount)
  44. Embed & Download Downloading your project as a Video file (video export)
  45. Embed & Download Downloading your project as an animated GIF (GIF export)
  46. Embed & Download Downloading Designs as Transparent PNGs (PNG export)

Not confirmed yet

  • Who can cancel a team plan (owner, administrator or billing role) isn't stated in Visme's help
  • How Enterprise contracts are renewed or ended isn't documented on Visme's public pages
  • Which plans can download each format, and whether there's a whole-account export, isn't stated in Visme's download articles
  • How long Visme keeps a free account's projects after a paid plan ends isn't stated; the Terms only reserve the right to delete data
  • Visme's pricing FAQ places the cancel button under Account Settings, Billing, while its help article says Workspace Settings
  • When access ends after cancelling an App Store subscription isn't stated on Visme's or Apple's cancel pages

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).