Personal subscriptions · Design and creative

How to cancel Figma

A team admin or owner cancels Figma Professional under the team's Admin, Settings, Cancel plan, with a reason. Features last until the billing period ends; then the team drops to the free Starter plan, where files over its limits can't be edited. No refunds. Organization and Enterprise plans: contact support.

By Stackcut · Checked against official help pages on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open Figma's cancel page

The short answer

  • Where: In the browser or Figma desktop app, find the Professional team in the file browser sidebar and click Admin (figma.com).
  • When it ends: You keep all Professional features until the end of the current billing period; then Figma downgrades the team to a free Starter team.
  • Before you go: export Account invoices. What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Account invoices: Download copies of your account invoices before the downgrade help.figma.com

What happens to your data

The account is not deleted and files stay, but teams over the Starter limits can't edit files until they are moved into allowed folders, drafts or another team.

What you lose

  • Professional plan features
  • Published Figma Sites (unpublished on downgrade)
  • Custom domains on published Figma Make apps (the figma.site address stays)

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Figma

Online, self-serve Professional plan teams (monthly or annual) paid by card to Figma. Who can cancel: Team admins or owners.

  1. In the browser or Figma desktop app, find the Professional team in the file browser sidebar and click AdminYou should see: Settings
  2. Select the Settings tab and, in the Plan section, click Cancel planYou should see: a request for a cancellation reason
  3. Select the most appropriate reason and click Cancel plan
Access ends
You keep all Professional features until the end of the current billing period; then Figma downgrades the team to a free Starter team
Notice
Cancel before the end of the current subscription term to stop the next renewal
Refunds
Payments for Figma subscriptions are non-refundable
Fees
Seats added before the downgrade are prorated on the last invoice
Open the page
Source: help.figma.com figma.com

Business contract

Web form Organization and Enterprise plans. Who can cancel: Organization admins.

  1. Open Figma's support request page and ask support to downgrade or cancel the Organization or Enterprise plan
Refunds
Payments for Figma subscriptions are non-refundable
Open the page
Source: help.figma.com

Questions people ask

Can I get a refund if I cancel Figma?

Billed by Figma: Payments for Figma subscriptions are non-refundable.

Source: help.figma.com

If I cancel Figma, when does my access end?

Billed by Figma: You keep all Professional features until the end of the current billing period; then Figma downgrades the team to a free Starter team.

Source: help.figma.com figma.com

Is there a fee to cancel Figma?

Billed by Figma: Seats added before the downgrade are prorated on the last invoice.

Source: help.figma.com

How long before renewal do I need to cancel Figma?

Billed by Figma: Cancel before the end of the current subscription term to stop the next renewal.

Source: figma.com help.figma.com

What happens to my data when I cancel Figma?

The account is not deleted and files stay, but teams over the Starter limits can't edit files until they are moved into allowed folders, drafts or another team.

Source: help.figma.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Let the team drop to the free Starter plan: 3 Figma Design and Figma Sites files in a folder, 3 files each for FigJam and Figma Slides, and one folder help.figma.com
  • Fewer seats Keep Professional with fewer seats: set a lower seat count for the next renewal (seats already bought can't be decreased mid-term) help.figma.com figma.com
  • Student or nonprofit price Figma for Education gives verified students and educators free access (Professional plan for higher education, bootcamps and secondary schools) help.figma.com

Cheaper ways to get the same job done

Stackcut prices the alternatives to Figma from public list prices.

UI design
Best path saves $48 in year one (modeled)

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Retention step: Figma asks for a cancellation reason before the final Cancel plan
  • Downgrading or cancelling does not delete the Figma account
  • Before the downgrade, move files into one folder, remove extra folders, and move extra files to drafts or another team so you can keep editing
  • To delete a team, cancel its Professional plan first

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/figma.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. Upgrade or downgrade your plan Team admins or owners can upgrade or downgrade a Professional team (who can cancel Professional)
  2. Upgrade or downgrade your plan Organization admins can cancel an Organization plan (who can cancel Organization)
  3. Upgrade or downgrade your plan Click Admin. Select the Settings tab. In the Plan section, click Cancel plan. (the cancel steps)
  4. Upgrade or downgrade your plan Figma will ask you for a cancellation reason. Select the most appropriate reason and click Cancel plan. (the reason step and final step)
  5. Upgrade or downgrade your plan At the end of your billing period, Figma will downgrade your team to a free Starter team. (what happens at the end of the period)
  6. Upgrade or downgrade your plan You'll have access to all Professional plan features until the end of the current billing period. (when access ends)
  7. Upgrade or downgrade your plan Payments for Figma subscriptions are non-refundable. (the refund policy)
  8. Upgrade or downgrade your plan To downgrade from the Organization or Enterprise plan, contact our support team. (the Organization and Enterprise route)
  9. Upgrade or downgrade your plan Downgrading or cancelling your subscription does not automatically delete your account. (the account stays)
  10. Upgrade or downgrade your plan If you have more than the allowed number of files in your team when you downgrade, Figma will prevent you from being able to edit your files. (editing locks over the limits)
  11. Upgrade or downgrade your plan Any published sites in Figma Sites will automatically get unpublished when you downgrade. (sites are unpublished)
  12. Upgrade or downgrade your plan Download copies of your account invoices (what to download first)
  13. Upgrade or downgrade your plan Any seats you add before your plan is downgraded will be prorated and reflected on your last invoice. (prorated seats on the last invoice)
  14. Upgrade or downgrade your plan You can choose how many seats to purchase at the time of upgrade, and adjust seat counts during each renewal period or while you're still subscribed. (seat reduction)
  15. Figma for Education Figma for Education provides free Figma access to students and educators. (the education program)
  16. Upgrade or downgrade your plan Cancelling your Professional plan subscription will downgrade your team to the free Starter plan. (the free Starter plan)
  17. Upgrade or downgrade your plan 3 total Figma Design and Figma Sites files in a folder 3 files per each for FigJam and Figma Slides (Starter plan file limits)
  18. Upgrade or downgrade your plan Published apps in Figma Make will remain published and available at their figma.site subdomain, but any connected custom domain will be removed. (Figma Make custom domains are removed)
  19. Upgrade or downgrade your plan If you want to delete your team, you'll need to cancel your Professional plan subscription first. (the delete-team tip)
  20. Figma Terms of Service Customer may elect not to renew a subscription by giving notice of cancellation to Figma before the end of the current subscription term. (cancel before the term ends to stop renewal)
  21. Figma Terms of Service fees paid are non-refundable and quantities purchased cannot be decreased during the relevant subscription term. (seats can't be decreased mid-term)

Not confirmed yet

  • How to confirm a cancellation (email or status) is not described
  • The help page gives menu steps from the file browser at figma.com, not a direct link to team settings
  • Notice periods and terms for Organization and Enterprise contracts are not on the help page
  • Apple App Store and Google Play billing are not documented for Figma plans

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).