Personal subscriptions · Design and creative

How to cancel Lightworks

Turn off the 'Auto-renewal' toggle on the subscription page at app.lwks.com/myproducts/subscription. Cancelling stops the next renewal, and you keep access to the end of the paid period. Partial periods are not refunded. Pay-once licences have no subscription to cancel.

The short answer

  • Where: Sign in to your LWKS account if asked, then open the subscription page at app.lwks.com/myproducts/subscription (app.lwks.com).
  • When it ends: Cancellation stops the next renewal, and you keep access until the end of the current paid billing period.
  • Want to keep it for less? Free plan and more. Options

Before you cancel

What you lose

  • Use of the subscribed version once the current paid billing period ends
  • Higher-resolution export if you fall back to the Free edition, which only exports to YouTube/Vimeo at 720p

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Lightworks

Online, self-serve Monthly or yearly subscriptions bought from LWKS (Create or Pro); the pay-once option has no subscription. Who can cancel: The account holder, signed in to the LWKS account.

  1. Sign in to your LWKS account if asked, then open the subscription page at app.lwks.com/myproducts/subscription
  2. Click the 'Auto-renewal' toggle
Access ends
Cancellation stops the next renewal, and you keep access until the end of the current paid billing period
Notice
No notice period is stated: the subscription auto-renews unless you cancel before the renewal date
Refunds
Subject to statutory rights, no refunds for a change of mind after download, activation or use, or for partial subscription periods once a period has started. Business customers: all sales are final unless LWKS agrees otherwise in writing. UK consumers may have a 14-day right to cancel, which can be lost once the digital product is delivered or activated
Open the page

Questions people ask

Can I get a refund if I cancel Lightworks?

Subject to statutory rights, no refunds for a change of mind after download, activation or use, or for partial subscription periods once a period has started. Business customers: all sales are final unless LWKS agrees otherwise in writing. UK consumers may have a 14-day right to cancel, which can be lost once the digital product is delivered or activated.

Source: lwks.com lwks.com

If I cancel Lightworks, when does my access end?

Cancellation stops the next renewal, and you keep access until the end of the current paid billing period.

Source: lwks.com

How long before renewal do I need to cancel Lightworks?

No notice period is stated: the subscription auto-renews unless you cancel before the renewal date.

Source: lwks.com lwks.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Free edition at £0, for beginners or anyone who wants to try Lightworks for an unlimited period. It only exports to YouTube/Vimeo at 720p, and the Free licence expires every 90 days (renew it by signing back in) lwks.com lwks.com
  • Pay yearly Yearly billing is offered on the pricing page as 12 months for the price of 10 lwks.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • The cancel step is the 'Auto-renewal' toggle, not a separate cancel button. The FAQ says it 'will disable any future payments and licenses'
  • Cancel before the renewal date: the subscription auto-renews unless you cancel first
  • Upgrading from Create to Pro: the FAQ says to cancel Create's auto-renewal first, then buy Pro
  • A pay-once purchase has no subscription to cancel: 'Pay once, and OWN IT FOREVER! No subscription needed.'
  • The FAQ says projects made in any version of Lightworks (Free, Create or Pro) are compatible
  • Support and account questions go to support@lwks.com

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/lightworks.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Lightworks FAQs How do I cancel my Monthly/Yearly subscription? (the question the cancel steps answer)
  2. Lightworks FAQs This can be done by visiting this page: (the subscription page is where cancelling is done)
  3. Lightworks FAQs and clicking the 'Auto-renewal' toggle, which will disable any future payments and licenses. (the Auto-renewal toggle is the cancel step)
  4. Lightworks FAQs First you will need to cancel the auto-renewal for the Create license by visiting this page: (upgrading from Create to Pro starts with cancelling Create's auto-renewal)
  5. Lightworks Terms and Conditions your subscription auto-renews unless you cancel before the renewal date; (auto-renewal and the cancel-before-renewal rule)
  6. Lightworks Terms and Conditions you can cancel via your account portal (cancelling is done in the account portal)
  7. Lightworks Terms and Conditions cancellation stops the next renewal, and you will retain access until the end of the current paid billing period (when access ends)
  8. Lightworks Terms and Conditions for partial periods of a subscription after the subscription period has started (no refunds for partial subscription periods)
  9. Lightworks Terms and Conditions we mean LWKS Software Ltd. (the seller is LWKS Software Ltd)
  10. Lightworks Pricing Subscriptions can be cancelled anytime by visiting your LWKS account. (subscriptions can be cancelled from the LWKS account)
  11. Lightworks Pricing Pay once, and OWN IT FOREVER! No subscription needed. (pay-once licences have no subscription)
  12. Lightworks Pricing Congratulations, you're getting 12 MONTHS for the price of 10! (the yearly billing offer)
  13. Lightworks Pricing For beginners or those who want to try out Lightworks for an unlimited period (the free edition and who it is for)
  14. Lightworks Terms and Conditions Subject to your statutory rights (Section 7.4), and except where required by law, we do not provide refunds: (the no-refund cases are subject to statutory rights)
  15. Lightworks Terms and Conditions If you are a Consumer in the UK, you may have a legal right to cancel certain online purchases within 14 days. (the UK consumer 14-day cancellation right)
  16. Lightworks Terms and Conditions you may lose your 14-day right to cancel for that digital content, to the extent permitted by law. (the 14-day right can be lost once digital content is delivered)
  17. Lightworks Terms and Conditions all sales are final unless we explicitly agree otherwise in writing (business customers: all sales are final)
  18. Lightworks FAQs There is only an option to export as YouTube/Vimeo at 720p quality. (the Free edition's export limit)
  19. Lightworks FAQs The Free license will expire every 90 days. (the Free licence must be renewed every 90 days)
  20. Lightworks FAQs Projects created with all versions of Lightworks will be compatible. (projects stay compatible across editions)
  21. Lightworks Terms and Conditions Support and account queries: support@lwks.com (the support address)

Not confirmed yet

  • Create and Pro prices aren't shown in the text of the public pricing page, so monthly and yearly amounts aren't stated
  • What confirms a cancellation (an email or a status on the subscription page) isn't documented
  • What happens to the licence and account data after a subscription ends isn't stated in the Terms or FAQs; it would be in the Lightworks EULA or Privacy Policy
  • Lightworks doesn't document a way to export account data before cancelling (projects are local files)
  • Lightworks' help pages mention no app-store or reseller billing; if you bought through a third party, cancel with that seller
  • Whether the cancel flow shows offers or asks for a reason first isn't documented
  • The Terms mention educational plans, but their price and eligibility rules aren't on the public pricing page

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).