The short answer
- Where: Sign in to your LWKS account if asked, then open the subscription page at app.lwks.com/myproducts/subscription (app.lwks.com).
- When it ends: Cancellation stops the next renewal, and you keep access until the end of the current paid billing period.
- Want to keep it for less? Free plan and more. Options
Before you cancel
What you lose
- Use of the subscribed version once the current paid billing period ends
- Higher-resolution export if you fall back to the Free edition, which only exports to YouTube/Vimeo at 720p
Cancel, by who bills you
Pick the route for whoever charges you: the name on your card statement or receipt tells you.
Billed by Lightworks
- Sign in to your LWKS account if asked, then open the subscription page at app.lwks.com/myproducts/subscription
- Click the 'Auto-renewal' toggle
- Access ends
- Cancellation stops the next renewal, and you keep access until the end of the current paid billing period
- Notice
- No notice period is stated: the subscription auto-renews unless you cancel before the renewal date
- Refunds
- Subject to statutory rights, no refunds for a change of mind after download, activation or use, or for partial subscription periods once a period has started. Business customers: all sales are final unless LWKS agrees otherwise in writing. UK consumers may have a 14-day right to cancel, which can be lost once the digital product is delivered or activated
Questions people ask
Can I get a refund if I cancel Lightworks?
Subject to statutory rights, no refunds for a change of mind after download, activation or use, or for partial subscription periods once a period has started. Business customers: all sales are final unless LWKS agrees otherwise in writing. UK consumers may have a 14-day right to cancel, which can be lost once the digital product is delivered or activated.
If I cancel Lightworks, when does my access end?
Cancellation stops the next renewal, and you keep access until the end of the current paid billing period.
Source: lwks.com
Keep it for less
Before cancelling, check whether one of these does the job. Offers change and differ by account.
- Free plan Free edition at £0, for beginners or anyone who wants to try Lightworks for an unlimited period. It only exports to YouTube/Vimeo at 720p, and the Free licence expires every 90 days (renew it by signing back in) lwks.com lwks.com
- Pay yearly Yearly billing is offered on the pricing page as 12 months for the price of 10 lwks.com
For AI agents
- The person signs in and handles any two-factor code; an agent should never ask for a password.
- The cancel step is the 'Auto-renewal' toggle, not a separate cancel button. The FAQ says it 'will disable any future payments and licenses'
- Cancel before the renewal date: the subscription auto-renews unless you cancel first
- Upgrading from Create to Pro: the FAQ says to cancel Create's auto-renewal first, then buy Pro
- A pay-once purchase has no subscription to cancel: 'Pay once, and OWN IT FOREVER! No subscription needed.'
- The FAQ says projects made in any version of Lightworks (Free, Create or Pro) are compatible
- Support and account questions go to support@lwks.com
Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/lightworks.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.
Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.
Sources
- Lightworks FAQs
How do I cancel my Monthly/Yearly subscription?
(the question the cancel steps answer) - Lightworks FAQs
This can be done by visiting this page:
(the subscription page is where cancelling is done) - Lightworks FAQs
and clicking the 'Auto-renewal' toggle, which will disable any future payments and licenses.
(the Auto-renewal toggle is the cancel step) - Lightworks FAQs
First you will need to cancel the auto-renewal for the Create license by visiting this page:
(upgrading from Create to Pro starts with cancelling Create's auto-renewal) - Lightworks Terms and Conditions
your subscription auto-renews unless you cancel before the renewal date;
(auto-renewal and the cancel-before-renewal rule) - Lightworks Terms and Conditions
you can cancel via your account portal
(cancelling is done in the account portal) - Lightworks Terms and Conditions
cancellation stops the next renewal, and you will retain access until the end of the current paid billing period
(when access ends) - Lightworks Terms and Conditions
for partial periods of a subscription after the subscription period has started
(no refunds for partial subscription periods) - Lightworks Terms and Conditions
we mean LWKS Software Ltd.
(the seller is LWKS Software Ltd) - Lightworks Pricing
Subscriptions can be cancelled anytime by visiting your LWKS account.
(subscriptions can be cancelled from the LWKS account) - Lightworks Pricing
Pay once, and OWN IT FOREVER! No subscription needed.
(pay-once licences have no subscription) - Lightworks Pricing
Congratulations, you're getting 12 MONTHS for the price of 10!
(the yearly billing offer) - Lightworks Pricing
For beginners or those who want to try out Lightworks for an unlimited period
(the free edition and who it is for) - Lightworks Terms and Conditions
Subject to your statutory rights (Section 7.4), and except where required by law, we do not provide refunds:
(the no-refund cases are subject to statutory rights) - Lightworks Terms and Conditions
If you are a Consumer in the UK, you may have a legal right to cancel certain online purchases within 14 days.
(the UK consumer 14-day cancellation right) - Lightworks Terms and Conditions
you may lose your 14-day right to cancel for that digital content, to the extent permitted by law.
(the 14-day right can be lost once digital content is delivered) - Lightworks Terms and Conditions
all sales are final unless we explicitly agree otherwise in writing
(business customers: all sales are final) - Lightworks FAQs
There is only an option to export as YouTube/Vimeo at 720p quality.
(the Free edition's export limit) - Lightworks FAQs
The Free license will expire every 90 days.
(the Free licence must be renewed every 90 days) - Lightworks FAQs
Projects created with all versions of Lightworks will be compatible.
(projects stay compatible across editions) - Lightworks Terms and Conditions
Support and account queries: support@lwks.com
(the support address)
Not confirmed yet
- Create and Pro prices aren't shown in the text of the public pricing page, so monthly and yearly amounts aren't stated
- What confirms a cancellation (an email or a status on the subscription page) isn't documented
- What happens to the licence and account data after a subscription ends isn't stated in the Terms or FAQs; it would be in the Lightworks EULA or Privacy Policy
- Lightworks doesn't document a way to export account data before cancelling (projects are local files)
- Lightworks' help pages mention no app-store or reseller billing; if you bought through a third party, cancel with that seller
- Whether the cancel flow shows offers or asks for a reason first isn't documented
- The Terms mention educational plans, but their price and eligibility rules aren't on the public pricing page
Independent re-check, 2026-10-08
A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.
Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).