{
 "id": "lightworks",
 "name": "Lightworks",
 "category": "design_creative",
 "website": "https://lwks.com",
 "domains": [
  "lwks.com"
 ],
 "summary": "Turn off the 'Auto-renewal' toggle on the subscription page at app.lwks.com/myproducts/subscription. Cancelling stops the next renewal, and you keep access to the end of the paid period. Partial periods are not refunded. Pay-once licences have no subscription to cancel.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Monthly or yearly subscriptions bought from LWKS (Create or Pro); the pay-once option has no subscription",
   "who": "The account holder, signed in to the LWKS account",
   "method": "self_serve",
   "start_url": "https://app.lwks.com/myproducts/subscription",
   "steps": [
    {
     "do": "Sign in to your LWKS account if asked, then open the subscription page at app.lwks.com/myproducts/subscription",
     "expect": null
    },
    {
     "do": "Click the 'Auto-renewal' toggle",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Cancellation stops the next renewal, and you keep access until the end of the current paid billing period",
   "notice": "No notice period is stated: the subscription auto-renews unless you cancel before the renewal date",
   "refund": "Subject to statutory rights, no refunds for a change of mind after download, activation or use, or for partial subscription periods once a period has started. Business customers: all sales are final unless LWKS agrees otherwise in writing. UK consumers may have a 14-day right to cancel, which can be lost once the digital product is delivered or activated",
   "fees": null,
   "source_ids": [
    "l1",
    "l2",
    "l3",
    "l5",
    "l6",
    "l7",
    "l8",
    "l11",
    "l15",
    "l16",
    "l17",
    "l18"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Free edition at £0, for beginners or anyone who wants to try Lightworks for an unlimited period. It only exports to YouTube/Vimeo at 720p, and the Free licence expires every 90 days (renew it by signing back in)",
   "evidence": "documented",
   "source_ids": [
    "l14",
    "l19",
    "l20"
   ]
  },
  {
   "type": "annual_billing",
   "what": "Yearly billing is offered on the pricing page as 12 months for the price of 10",
   "evidence": "documented",
   "source_ids": [
    "l13"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the current paid billing period",
  "data_kept": null,
  "you_lose": [
   "Use of the subscribed version once the current paid billing period ends",
   "Higher-resolution export if you fall back to the Free edition, which only exports to YouTube/Vimeo at 720p"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "The cancel step is the 'Auto-renewal' toggle, not a separate cancel button. The FAQ says it 'will disable any future payments and licenses'",
   "Cancel before the renewal date: the subscription auto-renews unless you cancel first",
   "Upgrading from Create to Pro: the FAQ says to cancel Create's auto-renewal first, then buy Pro",
   "A pay-once purchase has no subscription to cancel: 'Pay once, and OWN IT FOREVER! No subscription needed.'",
   "The FAQ says projects made in any version of Lightworks (Free, Create or Pro) are compatible",
   "Support and account questions go to support@lwks.com"
  ]
 },
 "sources": [
  {
   "id": "l1",
   "url": "https://lwks.com/faqs",
   "title": "Lightworks FAQs",
   "publisher": "vendor",
   "quote": "How do I cancel my Monthly/Yearly subscription?",
   "supports": "the question the cancel steps answer"
  },
  {
   "id": "l2",
   "url": "https://lwks.com/faqs",
   "title": "Lightworks FAQs",
   "publisher": "vendor",
   "quote": "This can be done by visiting this page:",
   "supports": "the subscription page is where cancelling is done"
  },
  {
   "id": "l3",
   "url": "https://lwks.com/faqs",
   "title": "Lightworks FAQs",
   "publisher": "vendor",
   "quote": "and clicking the 'Auto-renewal' toggle, which will disable any future payments and licenses.",
   "supports": "the Auto-renewal toggle is the cancel step"
  },
  {
   "id": "l4",
   "url": "https://lwks.com/faqs",
   "title": "Lightworks FAQs",
   "publisher": "vendor",
   "quote": "First you will need to cancel the auto-renewal for the Create license by visiting this page:",
   "supports": "upgrading from Create to Pro starts with cancelling Create's auto-renewal"
  },
  {
   "id": "l5",
   "url": "https://lwks.com/terms-conditions/",
   "title": "Lightworks Terms and Conditions",
   "publisher": "vendor",
   "quote": "your subscription auto-renews unless you cancel before the renewal date;",
   "supports": "auto-renewal and the cancel-before-renewal rule"
  },
  {
   "id": "l6",
   "url": "https://lwks.com/terms-conditions/",
   "title": "Lightworks Terms and Conditions",
   "publisher": "vendor",
   "quote": "you can cancel via your account portal",
   "supports": "cancelling is done in the account portal"
  },
  {
   "id": "l7",
   "url": "https://lwks.com/terms-conditions/",
   "title": "Lightworks Terms and Conditions",
   "publisher": "vendor",
   "quote": "cancellation stops the next renewal, and you will retain access until the end of the current paid billing period",
   "supports": "when access ends"
  },
  {
   "id": "l8",
   "url": "https://lwks.com/terms-conditions/",
   "title": "Lightworks Terms and Conditions",
   "publisher": "vendor",
   "quote": "for partial periods of a subscription after the subscription period has started",
   "supports": "no refunds for partial subscription periods"
  },
  {
   "id": "l10",
   "url": "https://lwks.com/terms-conditions/",
   "title": "Lightworks Terms and Conditions",
   "publisher": "vendor",
   "quote": "we mean LWKS Software Ltd.",
   "supports": "the seller is LWKS Software Ltd"
  },
  {
   "id": "l11",
   "url": "https://lwks.com/pricing",
   "title": "Lightworks Pricing",
   "publisher": "vendor",
   "quote": "Subscriptions can be cancelled anytime by visiting your LWKS account.",
   "supports": "subscriptions can be cancelled from the LWKS account"
  },
  {
   "id": "l12",
   "url": "https://lwks.com/pricing",
   "title": "Lightworks Pricing",
   "publisher": "vendor",
   "quote": "Pay once, and OWN IT FOREVER! No subscription needed.",
   "supports": "pay-once licences have no subscription"
  },
  {
   "id": "l13",
   "url": "https://lwks.com/pricing",
   "title": "Lightworks Pricing",
   "publisher": "vendor",
   "quote": "Congratulations, you're getting 12 MONTHS for the price of 10!",
   "supports": "the yearly billing offer"
  },
  {
   "id": "l14",
   "url": "https://lwks.com/pricing",
   "title": "Lightworks Pricing",
   "publisher": "vendor",
   "quote": "For beginners or those who want to try out Lightworks for an unlimited period",
   "supports": "the free edition and who it is for"
  },
  {
   "id": "l15",
   "url": "https://lwks.com/terms-conditions/",
   "title": "Lightworks Terms and Conditions",
   "publisher": "vendor",
   "quote": "Subject to your statutory rights (Section 7.4), and except where required by law, we do not provide refunds:",
   "supports": "the no-refund cases are subject to statutory rights"
  },
  {
   "id": "l16",
   "url": "https://lwks.com/terms-conditions/",
   "title": "Lightworks Terms and Conditions",
   "publisher": "vendor",
   "quote": "If you are a Consumer in the UK, you may have a legal right to cancel certain online purchases within 14 days.",
   "supports": "the UK consumer 14-day cancellation right"
  },
  {
   "id": "l17",
   "url": "https://lwks.com/terms-conditions/",
   "title": "Lightworks Terms and Conditions",
   "publisher": "vendor",
   "quote": "you may lose your 14-day right to cancel for that digital content, to the extent permitted by law.",
   "supports": "the 14-day right can be lost once digital content is delivered"
  },
  {
   "id": "l18",
   "url": "https://lwks.com/terms-conditions/",
   "title": "Lightworks Terms and Conditions",
   "publisher": "vendor",
   "quote": "all sales are final unless we explicitly agree otherwise in writing",
   "supports": "business customers: all sales are final"
  },
  {
   "id": "l19",
   "url": "https://lwks.com/faqs",
   "title": "Lightworks FAQs",
   "publisher": "vendor",
   "quote": "There is only an option to export as YouTube/Vimeo at 720p quality.",
   "supports": "the Free edition's export limit"
  },
  {
   "id": "l20",
   "url": "https://lwks.com/faqs",
   "title": "Lightworks FAQs",
   "publisher": "vendor",
   "quote": "The Free license will expire every 90 days.",
   "supports": "the Free licence must be renewed every 90 days"
  },
  {
   "id": "l21",
   "url": "https://lwks.com/faqs",
   "title": "Lightworks FAQs",
   "publisher": "vendor",
   "quote": "Projects created with all versions of Lightworks will be compatible.",
   "supports": "projects stay compatible across editions"
  },
  {
   "id": "l22",
   "url": "https://lwks.com/terms-conditions/",
   "title": "Lightworks Terms and Conditions",
   "publisher": "vendor",
   "quote": "Support and account queries: support@lwks.com",
   "supports": "the support address"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Create and Pro prices aren't shown in the text of the public pricing page, so monthly and yearly amounts aren't stated",
   "What confirms a cancellation (an email or a status on the subscription page) isn't documented",
   "What happens to the licence and account data after a subscription ends isn't stated in the Terms or FAQs; it would be in the Lightworks EULA or Privacy Policy",
   "Lightworks doesn't document a way to export account data before cancelling (projects are local files)",
   "Lightworks' help pages mention no app-store or reseller billing; if you bought through a third party, cancel with that seller",
   "Whether the cancel flow shows offers or asks for a reason first isn't documented",
   "The Terms mention educational plans, but their price and eligibility rules aren't on the public pricing page"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Re-checked the cancel route against the FAQ, Terms (section 6.3) and pricing page; steps and timing confirmed",
    "Refund: added that it is subject to statutory rights, that business sales are final, and the UK 14-day right that can be lost once the product is delivered",
    "Free plan: added the 720p export limit and the 90-day Free licence renewal",
    "Added that projects stay compatible with the Free edition, and the support address",
    "No mobile or app-store version is sold, so no Apple or Google route is needed; reworded the open questions for readers"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/lightworks",
 "json": "https://stackcut.io/exits/lightworks.json",
 "evidence": {
  "packet_revision": "f52ab6218e298925277513958b183bce59235ac7040c90c6229209d239415602",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "lightworks--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}