Personal subscriptions · Design and creative

How to cancel Placeit

Open My account on placeit.net, click Cancel my subscription under Account Information, choose a reason, then click Cancel Subscription. You keep access until the billing cycle ends. Gotcha: download your Customized Products first, because Placeit can't guarantee keeping them, and cancelling mid-period earns no refund.

By Stackcut · Checked against official help pages on 2026-10-05, then re-checked independently · JSON · Open data, CC BY 4.0

Open Placeit's cancel page

The short answer

  • Where: Sign in on placeit.net and go to My account at the top right of the site (placeit.net).
  • When it ends: Your account stays active until the end of the current billing cycle; after that you can't download new templates or create new Customized Products.
  • Before you go: export Customized Products (the designs and mockups you made). What to save
  • Want to keep it for less? Pause and more. Options

Before you cancel

Export first

  • Customized Products (the designs and mockups you made): Download all of your Customized Products and save the files on your own device before cancelling. Placeit can't guarantee storing Customized Products on its servers after cancellation help.placeit.net

What happens to your data

Your Envato account isn't deleted, and you keep access to Customized Products created before cancelling, but Placeit can't guarantee keeping them on its servers. Deleting the Placeit account removes your purchases, favorites and drafts.

What you lose

  • Access to Placeit Templates: no new template downloads
  • The ability to create new Customized Products

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Placeit

Online, self-serve Placeit subscriptions (monthly and annual plans) bought on placeit.net. Who can cancel: The account holder.

  1. Sign in on placeit.net and go to My account at the top right of the siteYou should see: Account Information
  2. Click the Cancel my subscription link at the bottom right of the Account Information section
  3. Choose your reason for cancelling
  4. Click the Cancel Subscription button to confirm; if a promotion such as a free month is offered, accept or decline it
  5. Set a reminder to come back by choosing a number of months, or select No thanksYou should see: No thanks
Confirm it worked
A message at the top of the page shows the exact expiration date
Access ends
Your account stays active until the end of the current billing cycle; after that you can't download new templates or create new Customized Products
Refunds
Each request is reviewed on its merits, but refunds generally don't apply if you changed your mind, subscribed by mistake, or cancel before the end of the billing period; an annual plan used to download items gets no full or partial refund
Open the page
Source: help.placeit.net help.placeit.net help.placeit.net

Questions people ask

Can I get a refund if I cancel Placeit?

Each request is reviewed on its merits, but refunds generally don't apply if you changed your mind, subscribed by mistake, or cancel before the end of the billing period; an annual plan used to download items gets no full or partial refund.

Source: help.placeit.net help.placeit.net help.placeit.net

If I cancel Placeit, when does my access end?

Your account stays active until the end of the current billing cycle; after that you can't download new templates or create new Customized Products.

Source: help.placeit.net help.placeit.net

Can I pause Placeit instead of cancelling?

On the Unlimited Monthly plan you can pause instead of cancelling: open the Cancel my subscription link and choose the pause option. The account reactivates automatically after one billing cycle, or select Resume my subscription in My account.

Source: help.placeit.net

What happens to my data when I cancel Placeit?

Your Envato account isn't deleted, and you keep access to Customized Products created before cancelling, but Placeit can't guarantee keeping them on its servers. Deleting the Placeit account removes your purchases, favorites and drafts.

Source: help.placeit.net help.placeit.net

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Pause On the Unlimited Monthly plan you can pause instead of cancelling: open the Cancel my subscription link and choose the pause option. The account reactivates automatically after one billing cycle, or select Resume my subscription in My account help.placeit.net
  • Pay yearly The annual subscription saves 50% compared with the monthly plan help.placeit.net
  • Offer when you cancel The cancel flow may offer a promotion depending on current deals, such as a free month; a free month starts at the end of the current billing period help.placeit.net

Ask about keeping it for less

These are documented ways to ask or check for options, not a promise of an offer. Confirm the full terms before deciding; you make every contact and account change.

Possible offer in the account flow

Direct Placeit subscriptions; confirm account-specific eligibility before describing an offer as available.. Billing route: direct_web · Online, self-serve.

Market coverage is unspecified; confirm it with the provider.

Open the documented starting page

Whether this applies to your account is unknown until the provider confirms it. No offer is guaranteed.

  1. Open the account cancellation flow and inspect whether a promotion is shown. The documented flow may show an offer depending on current deals.
  2. Stop before any step that could commit cancellation or accept changed terms; do not cancel solely to probe for an offer.
When it starts
If a free month is offered and accepted, it starts at the end of the current billing period.

Still unknown

  • Whether this account receives an offer
  • Exact offer amount and duration
  • Price after any promotion
  • Any new commitment or fees
  • Which step in the current account UI is the last reversible step

Instructions checked: 2026-10-06. Evidence state: documented; freshness as of 2026-10-09: current.

See the matching Billed by Placeit billing route

Sources: help.placeit.net

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Retention step: Yes: the flow asks for a reason, may offer a promotion such as a free month, and then offers to set a reminder to come back
  • Subscriptions renew automatically, and Placeit doesn't send reminder emails before renewal unless required
  • Anything you bought or downloaded can still be used after cancelling
  • Accepting the free-month offer keeps the subscription going
  • Cancel the subscription before deleting the Placeit account (My account, Delete my account); deleting it doesn't delete your Envato account
  • A payment dispute (for example through PayPal) suspends both the Placeit subscription and the Envato account until it's resolved

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/placeit.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. Cancel a Placeit subscription Go to the my account section located at the top right corner of the Placeit website. (where the flow starts)
  2. Cancel a Placeit subscription Click on the Cancel my subscription link at the bottom right of the "Account Information" section. (the cancel link)
  3. Cancel a Placeit subscription Choose the reason for canceling. (the reason step)
  4. Cancel a Placeit subscription Click the Cancel Subscription button to confirm your choice. (the confirm step)
  5. Cancel a Placeit subscription A promotion might be available depending on current deals, and you can decide whether to accept it. (the retention offer)
  6. Cancel a Placeit subscription Finally, you can set a reminder to come back to Placeit by choosing the number of months or simply selecting "No thanks." (the reminder step)
  7. Cancel a Placeit subscription Your account will remain active until the end of your current billing cycle. You'll see a message at the top of the page with the exact expiration date. (when it ends and how it is confirmed)
  8. Cancel a Placeit subscription after that date, you won't be able to download any new templates or generate new customized products. (what you lose)
  9. Refunds for Placeit you cancel your subscription before the end of the current billing period; or (no refund for cancelling mid-period)
  10. Refunds for Placeit If you have used your Placeit subscription to download items, we cannot provide a refund, either full or partial. (annual plan refunds)
  11. Is there a minimum commitment period? Your subscription will automatically renew each period, but there's no minimum commitment. You can cancel anytime. (auto-renewal and no commitment)
  12. How can I pause & unpause my subscription? If you're not currently using the service and have the Unlimited Monthly plan, we recommend pausing your subscription. (who can pause)
  13. How can I pause & unpause my subscription? Keep in mind, your account will automatically reactivate after one billing cycle. (how long a pause lasts)
  14. How can I pause & unpause my subscription? You will see an option to pause your Placeit account. (where the pause option is)
  15. Cancel a Placeit subscription It is essential that you download all of your Customized Products before you cancel your subscription. (download before cancelling)
  16. Cancel a Placeit subscription We cannot guarantee the permanent storage of your Customized Products on our servers after cancellation. (storage after cancelling isn't guaranteed)
  17. Cancel a Placeit subscription Your Envato account will not be deleted. (the Envato account stays)
  18. Cancel a Placeit subscription You will retain access to all Customized Products you created prior to cancellation. (earlier products stay available)
  19. Can I still use the downloaded assets even after canceling my subscription? you get the permanent right to use it on any platform you want, even if you cancel your plan later. (usage rights after cancelling)
  20. Is there a minimum commitment period? Unless required, we don't send reminder emails before renewal. (no renewal reminders)
  21. How can I delete my Placeit account? If you currently have a Placeit subscription, you'll need to cancel it before deleting your account. (cancel before deleting)
  22. How can I delete my Placeit account? deleting your account will remove all your information from our servers, including your Purchases, Favorites, and Drafts. (what account deletion removes)
  23. How can I delete my Placeit account? Deleting your Placeit account won't affect your Envato Account. (the Envato account is separate)
  24. Refunds for Placeit Lodging a dispute with a payment agent (like PayPal) suspends your Placeit subscription and Envato account until the dispute is cancelled or resolved. (disputes suspend the account)
  25. Cancel a Placeit subscription Please note that if you opt for a free month, it will take effect at the end of your current billing period—not right away. (when a free month starts)
  26. Refunds for Placeit Every refund request is reviewed on its own merits. (refunds are case by case)
  27. How can I pause & unpause my subscription? Click the "Resume my subscription" button. (how to unpause)
  28. Coupons & Discounts the annual subscription currently offers the best everyday value—you save 50% compared to the monthly plan. (annual billing costs less)

Not confirmed yet

  • Placeit's help pages don't say whether a cancellation confirmation email is sent
  • Whether Placeit subscriptions can also be bought or cancelled through an app store isn't stated on Placeit's help pages

Independent re-check, 2026-10-06

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).