{
 "id": "placeit",
 "name": "Placeit",
 "category": "design_creative",
 "website": "https://placeit.net",
 "domains": [
  "placeit.net"
 ],
 "summary": "Open My account on placeit.net, click Cancel my subscription under Account Information, choose a reason, then click Cancel Subscription. You keep access until the billing cycle ends. Gotcha: download your Customized Products first, because Placeit can't guarantee keeping them, and cancelling mid-period earns no refund.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Placeit subscriptions (monthly and annual plans) bought on placeit.net",
   "who": "The account holder",
   "method": "self_serve",
   "start_url": "https://placeit.net",
   "steps": [
    {
     "do": "Sign in on placeit.net and go to My account at the top right of the site",
     "expect": "Account Information"
    },
    {
     "do": "Click the Cancel my subscription link at the bottom right of the Account Information section",
     "expect": null
    },
    {
     "do": "Choose your reason for cancelling",
     "expect": null
    },
    {
     "do": "Click the Cancel Subscription button to confirm; if a promotion such as a free month is offered, accept or decline it",
     "expect": null
    },
    {
     "do": "Set a reminder to come back by choosing a number of months, or select No thanks",
     "expect": "No thanks"
    }
   ],
   "confirm_by": "A message at the top of the page shows the exact expiration date",
   "effective": "Your account stays active until the end of the current billing cycle; after that you can't download new templates or create new Customized Products",
   "notice": null,
   "refund": "Each request is reviewed on its merits, but refunds generally don't apply if you changed your mind, subscribed by mistake, or cancel before the end of the billing period; an annual plan used to download items gets no full or partial refund",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "pause",
   "what": "On the Unlimited Monthly plan you can pause instead of cancelling: open the Cancel my subscription link and choose the pause option. The account reactivates automatically after one billing cycle, or select Resume my subscription in My account",
   "evidence": "documented",
   "source_ids": [
    "s12",
    "s13",
    "s14",
    "s27"
   ]
  },
  {
   "type": "annual_billing",
   "what": "The annual subscription saves 50% compared with the monthly plan",
   "evidence": "documented",
   "source_ids": [
    "s28"
   ]
  },
  {
   "type": "retention_offer",
   "what": "The cancel flow may offer a promotion depending on current deals, such as a free month; a free month starts at the end of the current billing period",
   "evidence": "documented",
   "source_ids": [
    "s5",
    "s25"
   ]
  }
 ],
 "export": [
  {
   "data": "Customized Products (the designs and mockups you made)",
   "how": "Download all of your Customized Products and save the files on your own device before cancelling",
   "format": null,
   "limits": "Placeit can't guarantee storing Customized Products on its servers after cancellation",
   "source_ids": [
    "s15",
    "s16"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the current billing cycle; the expiration date is shown at the top of the page",
  "data_kept": "Your Envato account isn't deleted, and you keep access to Customized Products created before cancelling, but Placeit can't guarantee keeping them on its servers. Deleting the Placeit account removes your purchases, favorites and drafts",
  "you_lose": [
   "Access to Placeit Templates: no new template downloads",
   "The ability to create new Customized Products"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": "Yes: the flow asks for a reason, may offer a promotion such as a free month, and then offers to set a reminder to come back",
  "tips": [
   "Subscriptions renew automatically, and Placeit doesn't send reminder emails before renewal unless required",
   "Anything you bought or downloaded can still be used after cancelling",
   "Accepting the free-month offer keeps the subscription going",
   "Cancel the subscription before deleting the Placeit account (My account, Delete my account); deleting it doesn't delete your Envato account",
   "A payment dispute (for example through PayPal) suspends both the Placeit subscription and the Envato account until it's resolved"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "Go to the my account section located at the top right corner of the Placeit website.",
   "supports": "where the flow starts"
  },
  {
   "id": "s2",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "Click on the Cancel my subscription link at the bottom right of the \"Account Information\" section.",
   "supports": "the cancel link"
  },
  {
   "id": "s3",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "Choose the reason for canceling.",
   "supports": "the reason step"
  },
  {
   "id": "s4",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "Click the Cancel Subscription button to confirm your choice.",
   "supports": "the confirm step"
  },
  {
   "id": "s5",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "A promotion might be available depending on current deals, and you can decide whether to accept it.",
   "supports": "the retention offer"
  },
  {
   "id": "s6",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "Finally, you can set a reminder to come back to Placeit by choosing the number of months or simply selecting \"No thanks.\"",
   "supports": "the reminder step"
  },
  {
   "id": "s7",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "Your account will remain active until the end of your current billing cycle. You'll see a message at the top of the page with the exact expiration date.",
   "supports": "when it ends and how it is confirmed"
  },
  {
   "id": "s8",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "after that date, you won't be able to download any new templates or generate new customized products.",
   "supports": "what you lose"
  },
  {
   "id": "s9",
   "url": "https://help.placeit.net/hc/en-us/articles/51753287781273-Refunds-for-Placeit",
   "title": "Refunds for Placeit",
   "publisher": "vendor",
   "quote": "you cancel your subscription before the end of the current billing period; or",
   "supports": "no refund for cancelling mid-period"
  },
  {
   "id": "s10",
   "url": "https://help.placeit.net/hc/en-us/articles/51753287781273-Refunds-for-Placeit",
   "title": "Refunds for Placeit",
   "publisher": "vendor",
   "quote": "If you have used your Placeit subscription to download items, we cannot provide a refund, either full or partial.",
   "supports": "annual plan refunds"
  },
  {
   "id": "s11",
   "url": "https://help.placeit.net/hc/en-us/articles/37798504270105-Is-there-a-minimum-commitment-period",
   "title": "Is there a minimum commitment period?",
   "publisher": "vendor",
   "quote": "Your subscription will automatically renew each period, but there's no minimum commitment. You can cancel anytime.",
   "supports": "auto-renewal and no commitment"
  },
  {
   "id": "s12",
   "url": "https://help.placeit.net/hc/en-us/articles/37827438337945-How-can-I-pause-unpause-my-subscription",
   "title": "How can I pause & unpause my subscription?",
   "publisher": "vendor",
   "quote": "If you're not currently using the service and have the Unlimited Monthly plan, we recommend pausing your subscription.",
   "supports": "who can pause"
  },
  {
   "id": "s13",
   "url": "https://help.placeit.net/hc/en-us/articles/37827438337945-How-can-I-pause-unpause-my-subscription",
   "title": "How can I pause & unpause my subscription?",
   "publisher": "vendor",
   "quote": "Keep in mind, your account will automatically reactivate after one billing cycle.",
   "supports": "how long a pause lasts"
  },
  {
   "id": "s14",
   "url": "https://help.placeit.net/hc/en-us/articles/37827438337945-How-can-I-pause-unpause-my-subscription",
   "title": "How can I pause & unpause my subscription?",
   "publisher": "vendor",
   "quote": "You will see an option to pause your Placeit account.",
   "supports": "where the pause option is"
  },
  {
   "id": "s15",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "It is essential that you download all of your Customized Products before you cancel your subscription.",
   "supports": "download before cancelling"
  },
  {
   "id": "s16",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "We cannot guarantee the permanent storage of your Customized Products on our servers after cancellation.",
   "supports": "storage after cancelling isn't guaranteed"
  },
  {
   "id": "s17",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "Your Envato account will not be deleted.",
   "supports": "the Envato account stays"
  },
  {
   "id": "s18",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "You will retain access to all Customized Products you created prior to cancellation.",
   "supports": "earlier products stay available"
  },
  {
   "id": "s19",
   "url": "https://help.placeit.net/hc/en-us/articles/37827827286809-Can-I-still-use-the-downloaded-assets-even-after-canceling-my-subscription",
   "title": "Can I still use the downloaded assets even after canceling my subscription?",
   "publisher": "vendor",
   "quote": "you get the permanent right to use it on any platform you want, even if you cancel your plan later.",
   "supports": "usage rights after cancelling"
  },
  {
   "id": "s20",
   "url": "https://help.placeit.net/hc/en-us/articles/37798504270105-Is-there-a-minimum-commitment-period",
   "title": "Is there a minimum commitment period?",
   "publisher": "vendor",
   "quote": "Unless required, we don't send reminder emails before renewal.",
   "supports": "no renewal reminders"
  },
  {
   "id": "s21",
   "url": "https://help.placeit.net/hc/en-us/articles/37799548536217-How-can-I-delete-my-Placeit-account",
   "title": "How can I delete my Placeit account?",
   "publisher": "vendor",
   "quote": "If you currently have a Placeit subscription, you'll need to cancel it before deleting your account.",
   "supports": "cancel before deleting"
  },
  {
   "id": "s22",
   "url": "https://help.placeit.net/hc/en-us/articles/37799548536217-How-can-I-delete-my-Placeit-account",
   "title": "How can I delete my Placeit account?",
   "publisher": "vendor",
   "quote": "deleting your account will remove all your information from our servers, including your Purchases, Favorites, and Drafts.",
   "supports": "what account deletion removes"
  },
  {
   "id": "s23",
   "url": "https://help.placeit.net/hc/en-us/articles/37799548536217-How-can-I-delete-my-Placeit-account",
   "title": "How can I delete my Placeit account?",
   "publisher": "vendor",
   "quote": "Deleting your Placeit account won't affect your Envato Account.",
   "supports": "the Envato account is separate"
  },
  {
   "id": "s24",
   "url": "https://help.placeit.net/hc/en-us/articles/51753287781273-Refunds-for-Placeit",
   "title": "Refunds for Placeit",
   "publisher": "vendor",
   "quote": "Lodging a dispute with a payment agent (like PayPal) suspends your Placeit subscription and Envato account until the dispute is cancelled or resolved.",
   "supports": "disputes suspend the account"
  },
  {
   "id": "s25",
   "url": "https://help.placeit.net/hc/en-us/articles/37827447715353-Cancel-a-Placeit-subscription",
   "title": "Cancel a Placeit subscription",
   "publisher": "vendor",
   "quote": "Please note that if you opt for a free month, it will take effect at the end of your current billing period—not right away.",
   "supports": "when a free month starts"
  },
  {
   "id": "s26",
   "url": "https://help.placeit.net/hc/en-us/articles/51753287781273-Refunds-for-Placeit",
   "title": "Refunds for Placeit",
   "publisher": "vendor",
   "quote": "Every refund request is reviewed on its own merits.",
   "supports": "refunds are case by case"
  },
  {
   "id": "s27",
   "url": "https://help.placeit.net/hc/en-us/articles/37827438337945-How-can-I-pause-unpause-my-subscription",
   "title": "How can I pause & unpause my subscription?",
   "publisher": "vendor",
   "quote": "Click the \"Resume my subscription\" button.",
   "supports": "how to unpause"
  },
  {
   "id": "s28",
   "url": "https://help.placeit.net/hc/en-us/articles/37798631644185-Coupons-Discounts",
   "title": "Coupons & Discounts",
   "publisher": "vendor",
   "quote": "the annual subscription currently offers the best everyday value—you save 50% compared to the monthly plan.",
   "supports": "annual billing costs less"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "Placeit's help pages don't say whether a cancellation confirmation email is sent",
   "Whether Placeit subscriptions can also be bought or cancelled through an app store isn't stated on Placeit's help pages"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-06",
   "result": "fixed",
   "notes": [
    "Pause: removed 'skip one payment', which the help page doesn't say; it says the account reactivates after one billing cycle",
    "Added the documented annual-plan saving (50% versus monthly)",
    "Cancel steps, timing, refund exclusions, export warning and account deletion all match Placeit's help center; no app-store or reseller billing is documented",
    "Placeit's help-center pages block automated re-checks, so every quote was confirmed by reading the live articles",
    "Negotiation path placeit.cancel_flow_promotion independently re-checked against cited official sources on 2026-10-06; account eligibility and any specific offer remain unknown."
   ]
  }
 },
 "negotiation": [
  {
   "id": "placeit.cancel_flow_promotion",
   "route_id": "placeit--direct-web--r1",
   "kind": "cancel_flow_offer",
   "channel": "direct_web",
   "method": "self_serve",
   "applies_to": "Direct Placeit subscriptions; confirm account-specific eligibility before describing an offer as available.",
   "market": null,
   "start_url": "https://placeit.net",
   "contact_phone": null,
   "contact_email": null,
   "evidence": "documented",
   "checked_on": "2026-10-06",
   "seen_on": null,
   "source_ids": [
    "s5",
    "s25"
   ],
   "terms": {
    "price": null,
    "currency": null,
    "billing_period": null,
    "discount_duration_months": null,
    "renewal_price": null,
    "new_commitment": null,
    "fees": null,
    "starts": "If a free month is offered and accepted, it starts at the end of the current billing period."
   },
   "how": [
    "Open the account cancellation flow and inspect whether a promotion is shown. The documented flow may show an offer depending on current deals.",
    "Stop before any step that could commit cancellation or accept changed terms; do not cancel solely to probe for an offer."
   ],
   "unknowns": [
    "Whether this account receives an offer",
    "Exact offer amount and duration",
    "Price after any promotion",
    "Any new commitment or fees",
    "Which step in the current account UI is the last reversible step"
   ]
  }
 ],
 "delete_account": {
  "url": "https://placeit.net/account",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/placeit",
 "json": "https://stackcut.io/exits/placeit.json",
 "evidence": {
  "packet_revision": "cbbe7671f17ee5bd7449f373879cecd8e9ba5f5b9478251511f0d0d1904960d2",
  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "placeit--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}