Personal subscriptions · Design and creative

How to cancel Bannerbear

Click your avatar (bottom left), Billing, Cancel Subscription, then choose Cancel at end of billing period or Cancel now. Gotcha: cancelling deletes all projects, templates and images (at period end, or at once with Cancel now); re-subscribe and contact support within 30 days to restore.

The short answer

  • Where: Click your avatar in the bottom left corner, then select Billing.
  • When it ends: Cancel at end of billing period: the subscription and data stay until the period ends, then data is deleted and API access stops. Cancel now: the subscription ends, data is deleted and API access stops immediately.
  • Before you go: export Generated images and videos (job outputs). What to save
  • Want to keep it for less? Cheaper plan and more. Options

Before you cancel

Export first

  • Generated images and videos (job outputs): Through the API: poll GET /v5/tool_jobs/:uid; once the job is completed, the finished file URLs are under outputs. Download what you need before the plan ends. Projects, templates and images are deleted when the plan is cancelled bannerbear.com bannerbear.com
  • Image outputs stored in your own S3 bucket: Connect your own S3 bucket; it is then used instead of Bannerbear's default CDN for image outputs. Enterprise tier plans bannerbear.com

What happens to your data

All projects, templates and images are deleted when the plan ends; you can restore them by re-subscribing and contacting Customer Support within 30 days of the deletion.

What you lose

  • API access
  • All projects, templates and generated images

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by Bannerbear

Online, self-serve Bannerbear paid plans (Automate, Scale, Enterprise) billed by Bannerbear. Who can cancel: The account holder, signed in to Bannerbear (the help page names no specific role).

  1. Click your avatar in the bottom left corner, then select BillingYou should see: Cancel Subscription
  2. Click Cancel SubscriptionYou should see: Cancel at end of billing period or Cancel now
  3. Choose Cancel at end of billing period to keep your data and API access until the period ends, or Cancel now to end everything immediately
Access ends
Cancel at end of billing period: the subscription and data stay until the period ends, then data is deleted and API access stops. Cancel now: the subscription ends, data is deleted and API access stops immediately
Notice
Subscriptions renew automatically at the end of each period unless cancelled
Refunds
Paid subscription fees are non-refundable except where required by law; Bannerbear may consider refund requests case by case
Fees
Bandwidth over the monthly allowance is billed as an overage at $0.15 per GB

Questions people ask

Can I get a refund if I cancel Bannerbear?

Paid subscription fees are non-refundable except where required by law; Bannerbear may consider refund requests case by case.

Source: bannerbear.com

If I cancel Bannerbear, when does my access end?

Cancel at end of billing period: the subscription and data stay until the period ends, then data is deleted and API access stops. Cancel now: the subscription ends, data is deleted and API access stops immediately.

Source: bannerbear.com bannerbear.com

Is there a fee to cancel Bannerbear?

Bandwidth over the monthly allowance is billed as an overage at $0.15 per GB.

Source: bannerbear.com

How long before renewal do I need to cancel Bannerbear?

Subscriptions renew automatically at the end of each period unless cancelled.

Source: bannerbear.com bannerbear.com

What happens to my data when I cancel Bannerbear?

All projects, templates and images are deleted when the plan ends; you can restore them by re-subscribing and contacting Customer Support within 30 days of the deletion.

Source: bannerbear.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Cheaper plan Switch to a cheaper plan: avatar, Billing, Upgrade Plan / Billing, Update subscription, pick the plan and hit Continue. Unused credits don't carry over, so downgrade on or before the 1st, when monthly credits reset bannerbear.com

Cheaper ways to get the same job done

Stackcut prices the alternatives to Bannerbear from public list prices.

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Pick Cancel at end of billing period unless you want everything gone at once: Cancel now deletes data and stops API access immediately
  • Save generated files and any templates you need first: cancelling deletes projects, templates and images, and restoring means re-subscribing and contacting support within 30 days
  • The Terms also allow cancelling the renewal by contacting the company
  • The free trial (30 API credits) needs no credit card

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/bannerbear.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. How do I cancel my paid plan? You can cancel your Bannerbear subscription at any time. (cancel any time)
  2. How do I cancel my paid plan? Click your avatar located at the bottom left corner (where the flow starts)
  3. How do I cancel my paid plan? Click Cancel Subscription (the cancel button)
  4. How do I cancel my paid plan? Cancel at end of billing period - Your subscription and data will remain until the end of your current billing period (the end-of-period option)
  5. How do I cancel my paid plan? Your subscription and data will remain until the end of your current billing period, after which your data will be deleted and your API access stopped. (data deleted and API stopped at period end)
  6. How do I cancel my paid plan? Cancel now - Your subscription will be canceled immediately, your data deleted, and your API access stopped. (the immediate option)
  7. Bannerbear Terms and Conditions At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it. (automatic renewal)
  8. Bannerbear Terms and Conditions Except when required by law, paid Subscription fees are non-refundable. (the refund policy)
  9. Bannerbear Terms and Conditions Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company. (case-by-case refunds)
  10. What if I go over my limit? Going over your monthly bandwidth will lead to overage charges, which is charged at $0.15 per GB. (bandwidth overage)
  11. How do I upgrade / downgrade my plan? Click on Upgrade Plan / Billing (where to change plans)
  12. How do I upgrade / downgrade my plan? Select the plan you'd like to switch to and hit Continue (choosing a lower plan)
  13. How do I upgrade / downgrade my plan? All unused credits will not carry over when you downgrade your subscription. (credits don't carry over)
  14. How do I upgrade / downgrade my plan? It's best to use your remaining credits before downgrading, or apply the downgrade on or before the 1st of the following month to coincide with the monthly credit reset. (when to downgrade)
  15. How do I retrieve a job output? Retrieve a completed job by polling the GET /v5/tool_jobs/:uid endpoint. (retrieving outputs by API)
  16. How do I retrieve a job output? Once status is completed, the finished file URLs are available under outputs. (where the file URLs are)
  17. Connect Bannerbear to my own Cloud Storage On the Enterprise tier plans, you can connect your own S3 bucket. (own S3 bucket on Enterprise)
  18. Connect Bannerbear to my own Cloud Storage This bucket will then be used instead of the Bannerbear default CDN for image outputs. (outputs go to your bucket)
  19. What happens when my plan is canceled? When a paid plan is canceled, all related projects, templates, and images will be deleted. (what is deleted)
  20. What happens when my plan is canceled? You can restore your project data by re-subscribing and reaching out to Customer Support within 30 days of your data being deleted. (the 30-day restore window)
  21. Bannerbear Terms and Conditions You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company. (cancelling by contacting the company)
  22. Bannerbear pricing start a free trial with 30 API Credits (the free trial)
  23. Bannerbear pricing no credit card required (the trial needs no card)

Not confirmed yet

  • Who can cancel on accounts with team members isn't documented
  • The Terms allow cancelling by contacting the company, but the contact channel wasn't confirmed, so it isn't listed as a route
  • Bannerbear's help doesn't describe exporting templates, or the formats of generated files
  • Whether the cancel flow asks for a reason or shows an offer isn't documented

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and found nothing to change. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).