{
 "id": "bannerbear",
 "name": "Bannerbear",
 "category": "design_creative",
 "website": "https://www.bannerbear.com",
 "domains": [
  "bannerbear.com"
 ],
 "summary": "Click your avatar (bottom left), Billing, Cancel Subscription, then choose Cancel at end of billing period or Cancel now. Gotcha: cancelling deletes all projects, templates and images (at period end, or at once with Cancel now); re-subscribe and contact support within 30 days to restore.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Bannerbear paid plans (Automate, Scale, Enterprise) billed by Bannerbear",
   "who": "The account holder, signed in to Bannerbear (the help page names no specific role)",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Click your avatar in the bottom left corner, then select Billing",
     "expect": "Cancel Subscription"
    },
    {
     "do": "Click Cancel Subscription",
     "expect": "Cancel at end of billing period or Cancel now"
    },
    {
     "do": "Choose Cancel at end of billing period to keep your data and API access until the period ends, or Cancel now to end everything immediately",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Cancel at end of billing period: the subscription and data stay until the period ends, then data is deleted and API access stops. Cancel now: the subscription ends, data is deleted and API access stops immediately",
   "notice": "Subscriptions renew automatically at the end of each period unless cancelled",
   "refund": "Paid subscription fees are non-refundable except where required by law; Bannerbear may consider refund requests case by case",
   "fees": "Bandwidth over the monthly allowance is billed as an overage at $0.15 per GB",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Switch to a cheaper plan: avatar, Billing, Upgrade Plan / Billing, Update subscription, pick the plan and hit Continue. Unused credits don't carry over, so downgrade on or before the 1st, when monthly credits reset",
   "evidence": "documented",
   "source_ids": [
    "s11",
    "s12",
    "s13",
    "s14"
   ]
  }
 ],
 "export": [
  {
   "data": "Generated images and videos (job outputs)",
   "how": "Through the API: poll GET /v5/tool_jobs/:uid; once the job is completed, the finished file URLs are under outputs. Download what you need before the plan ends",
   "format": null,
   "limits": "Projects, templates and images are deleted when the plan is cancelled",
   "source_ids": [
    "s15",
    "s16",
    "s5"
   ]
  },
  {
   "data": "Image outputs stored in your own S3 bucket",
   "how": "Connect your own S3 bucket; it is then used instead of Bannerbear's default CDN for image outputs",
   "format": null,
   "limits": "Enterprise tier plans",
   "source_ids": [
    "s17",
    "s18"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "The end of the billing period (Cancel at end of billing period), or immediately (Cancel now)",
  "data_kept": "All projects, templates and images are deleted when the plan ends; you can restore them by re-subscribing and contacting Customer Support within 30 days of the deletion",
  "you_lose": [
   "API access",
   "All projects, templates and generated images"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Pick Cancel at end of billing period unless you want everything gone at once: Cancel now deletes data and stops API access immediately",
   "Save generated files and any templates you need first: cancelling deletes projects, templates and images, and restoring means re-subscribing and contacting support within 30 days",
   "The Terms also allow cancelling the renewal by contacting the company",
   "The free trial (30 API credits) needs no credit card"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.bannerbear.com/v5/help/articles/515-how-do-i-cancel-my-paid-plan/",
   "title": "How do I cancel my paid plan?",
   "publisher": "vendor",
   "quote": "You can cancel your Bannerbear subscription at any time.",
   "supports": "cancel any time"
  },
  {
   "id": "s2",
   "url": "https://www.bannerbear.com/v5/help/articles/515-how-do-i-cancel-my-paid-plan/",
   "title": "How do I cancel my paid plan?",
   "publisher": "vendor",
   "quote": "Click your avatar located at the bottom left corner",
   "supports": "where the flow starts"
  },
  {
   "id": "s3",
   "url": "https://www.bannerbear.com/v5/help/articles/515-how-do-i-cancel-my-paid-plan/",
   "title": "How do I cancel my paid plan?",
   "publisher": "vendor",
   "quote": "Click Cancel Subscription",
   "supports": "the cancel button"
  },
  {
   "id": "s4",
   "url": "https://www.bannerbear.com/v5/help/articles/515-how-do-i-cancel-my-paid-plan/",
   "title": "How do I cancel my paid plan?",
   "publisher": "vendor",
   "quote": "Cancel at end of billing period - Your subscription and data will remain until the end of your current billing period",
   "supports": "the end-of-period option"
  },
  {
   "id": "s5",
   "url": "https://www.bannerbear.com/v5/help/articles/515-how-do-i-cancel-my-paid-plan/",
   "title": "How do I cancel my paid plan?",
   "publisher": "vendor",
   "quote": "Your subscription and data will remain until the end of your current billing period, after which your data will be deleted and your API access stopped.",
   "supports": "data deleted and API stopped at period end"
  },
  {
   "id": "s6",
   "url": "https://www.bannerbear.com/v5/help/articles/515-how-do-i-cancel-my-paid-plan/",
   "title": "How do I cancel my paid plan?",
   "publisher": "vendor",
   "quote": "Cancel now - Your subscription will be canceled immediately, your data deleted, and your API access stopped.",
   "supports": "the immediate option"
  },
  {
   "id": "s7",
   "url": "https://www.bannerbear.com/terms/",
   "title": "Bannerbear Terms and Conditions",
   "publisher": "vendor",
   "quote": "At the end of each period, Your Subscription will automatically renew under the exact same conditions unless You cancel it or the Company cancels it.",
   "supports": "automatic renewal"
  },
  {
   "id": "s8",
   "url": "https://www.bannerbear.com/terms/",
   "title": "Bannerbear Terms and Conditions",
   "publisher": "vendor",
   "quote": "Except when required by law, paid Subscription fees are non-refundable.",
   "supports": "the refund policy"
  },
  {
   "id": "s9",
   "url": "https://www.bannerbear.com/terms/",
   "title": "Bannerbear Terms and Conditions",
   "publisher": "vendor",
   "quote": "Certain refund requests for Subscriptions may be considered by the Company on a case-by-case basis and granted at the sole discretion of the Company.",
   "supports": "case-by-case refunds"
  },
  {
   "id": "s10",
   "url": "https://www.bannerbear.com/v5/help/articles/525-what-if-i-go-over-my-limit/",
   "title": "What if I go over my limit?",
   "publisher": "vendor",
   "quote": "Going over your monthly bandwidth will lead to overage charges, which is charged at $0.15 per GB.",
   "supports": "bandwidth overage"
  },
  {
   "id": "s11",
   "url": "https://www.bannerbear.com/v5/help/articles/506-how-do-i-upgrade-downgrade-my-plan/",
   "title": "How do I upgrade / downgrade my plan?",
   "publisher": "vendor",
   "quote": "Click on Upgrade Plan / Billing",
   "supports": "where to change plans"
  },
  {
   "id": "s12",
   "url": "https://www.bannerbear.com/v5/help/articles/506-how-do-i-upgrade-downgrade-my-plan/",
   "title": "How do I upgrade / downgrade my plan?",
   "publisher": "vendor",
   "quote": "Select the plan you'd like to switch to and hit Continue",
   "supports": "choosing a lower plan"
  },
  {
   "id": "s13",
   "url": "https://www.bannerbear.com/v5/help/articles/506-how-do-i-upgrade-downgrade-my-plan/",
   "title": "How do I upgrade / downgrade my plan?",
   "publisher": "vendor",
   "quote": "All unused credits will not carry over when you downgrade your subscription.",
   "supports": "credits don't carry over"
  },
  {
   "id": "s14",
   "url": "https://www.bannerbear.com/v5/help/articles/506-how-do-i-upgrade-downgrade-my-plan/",
   "title": "How do I upgrade / downgrade my plan?",
   "publisher": "vendor",
   "quote": "It's best to use your remaining credits before downgrading, or apply the downgrade on or before the 1st of the following month to coincide with the monthly credit reset.",
   "supports": "when to downgrade"
  },
  {
   "id": "s15",
   "url": "https://www.bannerbear.com/v5/help/articles/562-how-do-i-retrieve-a-job-output/",
   "title": "How do I retrieve a job output?",
   "publisher": "vendor",
   "quote": "Retrieve a completed job by polling the GET /v5/tool_jobs/:uid endpoint.",
   "supports": "retrieving outputs by API"
  },
  {
   "id": "s16",
   "url": "https://www.bannerbear.com/v5/help/articles/562-how-do-i-retrieve-a-job-output/",
   "title": "How do I retrieve a job output?",
   "publisher": "vendor",
   "quote": "Once status is completed, the finished file URLs are available under outputs.",
   "supports": "where the file URLs are"
  },
  {
   "id": "s17",
   "url": "https://www.bannerbear.com/v5/help/articles/556-connect-bannerbear-to-my-own-cloud-storage/",
   "title": "Connect Bannerbear to my own Cloud Storage",
   "publisher": "vendor",
   "quote": "On the Enterprise tier plans, you can connect your own S3 bucket.",
   "supports": "own S3 bucket on Enterprise"
  },
  {
   "id": "s18",
   "url": "https://www.bannerbear.com/v5/help/articles/556-connect-bannerbear-to-my-own-cloud-storage/",
   "title": "Connect Bannerbear to my own Cloud Storage",
   "publisher": "vendor",
   "quote": "This bucket will then be used instead of the Bannerbear default CDN for image outputs.",
   "supports": "outputs go to your bucket"
  },
  {
   "id": "s19",
   "url": "https://www.bannerbear.com/v5/help/articles/531-what-happens-when-my-plan-is-canceled/",
   "title": "What happens when my plan is canceled?",
   "publisher": "vendor",
   "quote": "When a paid plan is canceled, all related projects, templates, and images will be deleted.",
   "supports": "what is deleted"
  },
  {
   "id": "s20",
   "url": "https://www.bannerbear.com/v5/help/articles/531-what-happens-when-my-plan-is-canceled/",
   "title": "What happens when my plan is canceled?",
   "publisher": "vendor",
   "quote": "You can restore your project data by re-subscribing and reaching out to Customer Support within 30 days of your data being deleted.",
   "supports": "the 30-day restore window"
  },
  {
   "id": "s21",
   "url": "https://www.bannerbear.com/terms/",
   "title": "Bannerbear Terms and Conditions",
   "publisher": "vendor",
   "quote": "You may cancel Your Subscription renewal either through Your Account settings page or by contacting the Company.",
   "supports": "cancelling by contacting the company"
  },
  {
   "id": "s22",
   "url": "https://www.bannerbear.com/pricing/",
   "title": "Bannerbear pricing",
   "publisher": "vendor",
   "quote": "start a free trial with 30 API Credits",
   "supports": "the free trial"
  },
  {
   "id": "s23",
   "url": "https://www.bannerbear.com/pricing/",
   "title": "Bannerbear pricing",
   "publisher": "vendor",
   "quote": "no credit card required",
   "supports": "the trial needs no card"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Who can cancel on accounts with team members isn't documented",
   "The Terms allow cancelling by contacting the company, but the contact channel wasn't confirmed, so it isn't listed as a route",
   "Bannerbear's help doesn't describe exporting templates, or the formats of generated files",
   "Whether the cancel flow asks for a reason or shows an offer isn't documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "ok",
   "notes": [
    "Re-checked the cancel, downgrade and cancellation-effects articles, the Terms and pricing (all quotes verbatim): nothing needed changing"
   ]
  }
 },
 "stackcut": {
  "vendor_id": "bannerbear",
  "name": "Bannerbear",
  "recipes": [
   {
    "id": "image-templates",
    "title": "Fixed-template image generation",
    "best_year_one_net": 748
   }
  ]
 },
 "page": "https://stackcut.io/cancel/bannerbear",
 "json": "https://stackcut.io/exits/bannerbear.json",
 "evidence": {
  "packet_revision": "094927ffcb98697fd0892cf520045db843945abd9f34dbc4c0eff7527c3e7c00",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "bannerbear--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}