Personal subscriptions · Design and creative

How to cancel invideo AI

On the website, click your profile (top right), Subscription, then Cancel and follow the steps; the plan runs to the end of the billing cycle, then drops to free. Cancel App Store and Google Play purchases there. Refunds only within 7 days, and only if nothing was generated or downloaded.

By Stackcut · Checked against official help pages on 2026-10-05, then re-checked independently · JSON · Open data, CC BY 4.0

The short answer

  • Where: Click your profile in the top right corner and select Subscription.
  • When it ends: You keep your current plan's benefits until the end of the billing cycle, then the account is downgraded to the free plan and the card is removed.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Before you go: export Videos created on a paid plan. What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Videos created on a paid plan: Edit and download them while the paid plan is still active. After the plan expires and the account moves to the Free plan, downloading an edited video without a watermark needs a paid plan help.invideo.io

What you lose

  • Unused plan credits, which don't roll over
  • Extra credits bought separately, which last only until the paid subscription ends
  • Watermark-free downloads of edited videos, once on the Free plan

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Website subscriptions

Online, self-serve invideo AI plans bought on invideo.io, monthly or annual. Who can cancel: The account holder, signed in on invideo.io.

  1. Click your profile in the top right corner and select SubscriptionYou should see: Cancel
  2. Click Cancel and follow the on-screen steps to complete the cancellation
Access ends
You keep your current plan's benefits until the end of the billing cycle, then the account is downgraded to the free plan and the card is removed
Notice
Cancel before the renewal date: plans renew automatically at the end of each billing period
Refunds
Only within 7 days of the original purchase or renewal, and only if no video or asset was generated or downloaded in the current billing period; request it by email to support@invideo.io. Otherwise fees are non-refundable, with no pro-rata or partial refunds, and credits are never refunded
Source: help.invideo.io invideo.io help.invideo.io help.invideo.io

Billed by Apple (App Store)

In the billing platform's settings Plans bought in the invideo iOS app. Who can cancel: The Apple ID that subscribed. Everything Apple bills, in one place.

  1. On your iPhone or iPad, open Settings and tap your nameYou should see: Subscriptions
  2. Tap Subscriptions, then the invideo subscriptionYou should see: Cancel Subscription
  3. Tap Cancel Subscription (scroll down if needed)
Confirm it worked
If there is no Cancel button or you see an expiration message in red text, the subscription is already cancelled
Refunds
Refunds for iOS purchases go through Apple, not invideo
Source: help.invideo.io support.apple.com help.invideo.io

Billed by Google Play

In the billing platform's settings Plans bought in the invideo Android app through the Play Store. Who can cancel: The Google account that subscribed. Everything Google Play bills, in one place.

  1. On your Android device, go to subscriptions in Google Play
  2. Select the invideo subscription, tap Cancel subscription and follow the instructions
Access ends
You can keep using the subscription for the time you've already paid
Source: help.invideo.io support.google.com

Delete the account

Online, self-serve Any invideo account, when you want the workspace and account deleted. Who can cancel: The account holder.

  1. Click Settings in the menu
  2. Select Manage account, then Delete workspace, then Delete accountYou should see: you are logged out automatically
  3. If you run into issues, fill in invideo's account-deletion form; the team reviews it and deletes the account within 12 hours
Confirm it worked
You are logged out automatically once the account is deleted
Access ends
When you confirm Delete account you are logged out automatically; through the form, invideo deletes the account within 12 hours
Source: help.invideo.io

Questions people ask

Can I get a refund if I cancel invideo AI?

Website subscriptions: Only within 7 days of the original purchase or renewal, and only if no video or asset was generated or downloaded in the current billing period; request it by email to support@invideo.io. Otherwise fees are non-refundable, with no pro-rata or partial refunds, and credits are never refunded. Billed by Apple (App Store): Refunds for iOS purchases go through Apple, not invideo.

Source: help.invideo.io invideo.io help.invideo.io

If I cancel invideo AI, when does my access end?

Website subscriptions: You keep your current plan's benefits until the end of the billing cycle, then the account is downgraded to the free plan and the card is removed. Delete the account: When you confirm Delete account you are logged out automatically; through the form, invideo deletes the account within 12 hours. Billed by Google Play: You can keep using the subscription for the time you've already paid.

Source: help.invideo.io invideo.io help.invideo.io help.invideo.io support.google.com

How do I cancel invideo AI if I pay through Apple or Google Play?

Billed by Apple (App Store): On your iPhone or iPad, open Settings and tap your name. Tap Subscriptions, then the invideo subscription. Tap Cancel Subscription (scroll down if needed). Billed by Google Play: On your Android device, go to subscriptions in Google Play. Select the invideo subscription, tap Cancel subscription and follow the instructions.

Source: support.apple.com help.invideo.io support.google.com

How long before renewal do I need to cancel invideo AI?

Website subscriptions: Cancel before the renewal date: plans renew automatically at the end of each billing period.

Source: invideo.io help.invideo.io help.invideo.io

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Cancelling moves you to the free plan, which needs no card: limited credits, reset weekly on Monday at 12 a.m. UTC help.invideo.io help.invideo.io
  • Cheaper plan You can switch plans at any point during your billing cycle, for example to one with fewer credits; invideo's help doesn't say how a move to a cheaper plan is billed help.invideo.io

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Check where you subscribed: app store purchases can't be cancelled on the website
  • Download finished videos before the billing cycle ends
  • A refund is possible only within 7 days and only if nothing was generated or downloaded
  • Uninstalling the app does not cancel a Google Play subscription
  • invideo's Terms also let you cancel by contacting its support team, for example if the website option doesn't work

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/invideo.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated hard).

Link from JustDeleteMe (MIT).

Sources

  1. How can I cancel my subscription? To cancel your plan, click on your profile in the top right corner and select 'Subscription'. (where cancelling starts)
  2. How can I cancel my subscription? Click 'Cancel' and follow the on-screen steps to complete the cancellation. (the cancel step)
  3. How can I cancel my subscription? Once done, you will enjoy the benefits of your current plan till the end of your billing cycle. (when access ends)
  4. How can I cancel my subscription? After the end of your billing cycle, you will be downgraded to the free plan. (the account moves to the free plan)
  5. How can I cancel my subscription? The card is removed automatically from the account once you're on the free plan. (the card is removed)
  6. Terms and Conditions your plan will automatically renew at the end of each billing period unless you cancel before renewal (automatic renewal)
  7. Refunds: how to request one and what's covered We offer refunds within 7 days of the original purchase or renewal only if the subscription has not been used. (the refund window)
  8. Refunds: how to request one and what's covered A subscription is considered used if any video or assets has been generated or downloaded, during the current billing period. (what counts as used)
  9. Refunds: how to request one and what's covered Email us at support@invideo.io with your account details and reason for the request. (how to request a refund)
  10. Terms and Conditions All fees are non-refundable for the billing period purchased. (no refunds after the window)
  11. Terms and Conditions Credits, whether free or paid, are non-refundable, non-redeemable and non-transferable. (credits are never refunded)
  12. Refunds: how to request one and what's covered Used subscriptions are not eligible for a refund under any circumstances. (used subscriptions aren't refunded)
  13. How can I cancel my subscription? To cancel your plan, please follow the instructions here. (in-app purchases are cancelled with Apple or Google (the article links their instructions))
  14. Cancel a subscription from Apple In Settings, tap your name. (Apple's first step)
  15. Cancel a subscription from Apple Tap Cancel Subscription. You might need to scroll down to find the Cancel Subscription button. (Apple's cancel step)
  16. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm with Apple)
  17. Refunds: how to request one and what's covered Apple handles billing for iOS purchases directly, so any refund request needs to go through them rather than us. (iOS refunds go through Apple)
  18. Cancel, pause, or change a subscription on Google Play go to subscriptions in Google Play. (where to cancel on Google Play)
  19. Cancel, pause, or change a subscription on Google Play the subscription you want to cancel (choosing the subscription)
  20. Cancel, pause, or change a subscription on Google Play you'll still be able to use your subscription for the time you've already paid. (access until the paid time ends)
  21. Cancel, pause, or change a subscription on Google Play your subscription won't cancel. (uninstalling the app doesn't cancel)
  22. How can I delete my workspace? Click on 'Settings' from the menu. (where deletion starts)
  23. How can I delete my workspace? Select 'Manage account' - 'Delete workspace' - 'Delete account'. (the deletion path)
  24. How can I delete my workspace? Once the account is deleted, you'll be logged out automatically. (what you see after deleting)
  25. How can I delete my workspace? our team will review your request and delete your account within 12 hours. (the form fallback)
  26. Can I use invideo AI for free? Yes, you can use invideo AI for free without entering your card details. (the free plan needs no card)
  27. Can I use invideo AI for free? The free plan gives you limited credits to explore the platform. (free plan limits)
  28. Can I use invideo AI for free? This quota on the Free plan is reset weekly on Monday at 12 a.m. UTC. (free credits reset weekly)
  29. Invideo plans and credits: everything you need to know You can switch plans at any point during your billing cycle. (changing plans)
  30. Invideo plans and credits: everything you need to know Extra credits purchased separately are valid for up to 12 months from purchase, or until your paid subscription ends, whichever comes first. (extra credits end with the subscription)
  31. If the video is created on the paid plan, can I still edit and download it once I am on the free plan? If you create a video on a paid plan, you can edit and download it without a watermark while your plan is active. (download while the plan is active)
  32. If the video is created on the paid plan, can I still edit and download it once I am on the free plan? However, once your plan expires and your account moves to the Free plan, any edits to the video will require a paid plan to download without a watermark. (watermark after the plan ends)
  33. Invideo plans and credits: everything you need to know Paid-plan credits reset every month. Unused plan credits do not roll over into the following month. (plan credits don't roll over)
  34. Invideo plans and credits: everything you need to know You can select monthly or annual billing. (monthly and annual plans)
  35. Terms and Conditions at any time through your account settings or by contacting our support team (you can cancel in account settings or through support)
  36. Terms and Conditions We do not offer pro-rata or partial refunds for unused portions of a subscription period. (no partial refunds)
  37. How can I delete my workspace? If you encounter any issues, please fill out this form (the deletion form is the fallback when the in-app steps fail)

Not confirmed yet

  • invideo's help center doesn't say whether a confirmation email follows a cancellation
  • How long invideo keeps videos and projects on a cancelled or deleted account isn't stated in its help center or Terms
  • Whether deleting the account also cancels an active paid plan isn't stated in invideo's help center
  • How a switch to a cheaper plan is billed, and when it takes effect, isn't stated in invideo's help center

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).