How to cancel Epidemic Sound

Before you cancel

What happens to your data

Not stated. Cancelling doesn't delete the account; to delete it, contact Customer Support.

What you lose

• Coverage for new content: videos published after the subscription ends that use Epidemic Sound music are monetized by Epidemic Sound
• Access to the music catalog and downloads
• Trial downloads: tracks downloaded in a free trial are not cleared for use after the trial

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Cheaper plan Move from the Pro Plan to the Creator Plan: Account page, Subscriptions, Change Plan, choose the plan and confirm epidemicsoundhelp.com epidemicsoundhelp.com

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Retention step: The flow asks for a reason before you confirm
• Cancel on the website: subscriptions can't be bought, managed or cancelled in the mobile app
• Content published while the subscription was active stays cleared for monetization forever
• Deleting the account is a separate request to Customer Support; cancel the subscription first
• Cancel a free trial before it ends, or it renews as a paid subscription

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/epidemic_sound.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated hard).

Link from JustDeleteMe (MIT).

Sources

1. Cancellation Log in and go to your Account page (where the cancel flow starts)
2. Cancellation Select Manage Subscription (the Manage Subscription step)
3. Cancellation Provide a reason and confirm the cancellation (the reason and confirm step)
4. Cancellation You'll retain access to our catalog and coverage until the end of your billing cycle. All videos published during the active subscription remain cleared for monetization. (when cancellation takes effect)
5. Cancellation You won't be charged after cancellation, but charges up to that point are non-refundable since you've had access to the music catalog and used it in your videos. (no refunds)
6. Cancellation Click Cancel Subscription (the cancel button)
7. Manage My Account (in App) It's currently not possible to purchase or manage a subscription license in the app. (no in-app subscriptions)
8. Manage My Account (in App) A subscription can be canceled by logging into the account online (cancel on the website)
9. How does the free trial work? The trial will automatically renew into a paid subscription (monthly or annual) unless you cancel. (trials convert to paid)
10. Business Plan Yes, you can cancel your subscription at any time. (Business plans cancel the same way, any time)
11. Change your Subscription To upgrade from the Creator to Pro or downgrade from Pro to Creator follow these steps: (downgrading from Pro to Creator)
12. Adjust Billing Cycle Click Change Plan under your subscription. (the Change Plan step)
13. Change your Subscription your subscription will update within a few minutes or at the next billing cycle if switching from monthly to annually (when a plan change applies)
14. What happens after I cancel my subscription? All videos, podcast episodes and/or other types of content that have been published during an active subscription will stay cleared to monetize forever! (earlier content stays cleared)
15. What happens after I cancel my subscription? However, if you use Epidemic Sound music in videos published after you've ended your subscription, Epidemic Sound will monetize them. (new content after cancelling is monetized by Epidemic Sound)
16. How does the free trial work? Downloaded tracks can only be used during the trial period. They're not cleared for use once the trial ends. (trial downloads aren't cleared afterwards)
17. Delete account If you want to delete your account please get in touch with our Customer Support Team! (account deletion is by request)
18. Manage My Account (in App) it is not possible to cancel a subscription in the app (no cancel in the app)
19. Business Plan until the end of your current payment period (Business plan access after cancelling)

Not confirmed yet

• Contract terms such as an EU right of withdrawal are in Epidemic Sound's Subscription Terms, which this guide doesn't cover yet
• Enterprise plans sold by sales are not covered by the help center; their cancellation terms are not published
• The help center doesn't say whether a confirmation email is sent after cancelling
• Whether yearly billing is cheaper than monthly is not stated in the help center

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).