Personal subscriptions · Design and creative

How to cancel SketchUp

Turn off auto-renewal in the Trimble Admin Console (Products & Licenses, Manage Subscriptions) or the Account Management Portal (Plan Settings). App Store subscriptions cancel with Apple. The plan runs to the end of the paid term; refunds only within 14 days (annual) or 7 days (first monthly purchase).

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open SketchUp's cancel page

The short answer

  • Where: Sign in to the Trimble Admin Console with your Trimble ID (help.sketchup.com).
  • When it ends: At the end of the term you paid for; you can keep using SketchUp until then, and you won't be billed again.
  • Billed by someone else? Cancel with them instead: Apple.
  • Want to keep it for less? Free plan and more. Options

Before you cancel

What happens to your data

No retention period is stated. Paid plans include unlimited Trimble Connect cloud storage; after cancelling, files over the free 10 GB limit stay accessible, but you can't add new ones until you're under it.

What you lose

  • Paid-plan features at the end of the term
  • Adding new cloud files while you're over the free 10 GB limit

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Trimble Admin Console

Online, self-serve Subscriptions managed in the Trimble Admin Console, under Products & Licenses. Who can cancel: Someone who can manage the subscription in the Trimble Admin Console, signed in with a Trimble ID; the help page doesn't name the roles.

  1. Sign in to the Trimble Admin Console with your Trimble ID
  2. In the left-hand menu, select Products & Licenses
  3. If you have several subscriptions, select the one you want to cancel
  4. Click Manage Subscriptions, then click Manage to show all management options
  5. To cancel the whole subscription and all its licenses, click Turn off auto-renewalYou should see: A message confirming that your subscription has been cancelled, and a Scheduled Changes section
Confirm it worked
A message confirming the subscription has been cancelled; the change is listed under Scheduled Changes
Access ends
At the end of the term you paid for; you can keep using SketchUp until then, and you won't be billed again
Notice
None stated; turn off auto-renewal before the renewal date. Subscriptions renew automatically for an equal term at the then-current price
Refunds
Turning off auto-renewal doesn't refund the plan. Annual plans: request a refund within 14 days of the original purchase or annual renewal date. Monthly plans: a refund within 7 days of the initial purchase; monthly renewal fees aren't refundable. An approved refund ends the subscription immediately
Open the page
Source: help.sketchup.com help.sketchup.com sketchup.trimble.com

Account Management Portal (AMP)

Online, self-serve Subscriptions not yet moved to the Trimble Admin Console, managed in the Account Management Portal under Plan Settings. Who can cancel: An account owner or company administrator who can sign in to the Account Management Portal with a Trimble ID.

  1. Sign into Account Management Portal (AMP) with your Trimble ID
  2. In the left-hand menu, open Plan Settings
  3. If you have more than one subscription, select the subscription you wish to cancel
  4. In the upper-right corner, click Edit Plan Settings
  5. Select Manage Auto-Renewal, then toggle auto-renewal off
  6. Click Done
Access ends
At the end of the term you paid for
Refunds
Turning off auto-renewal doesn't refund the plan. Annual plans: request a refund within 14 days of the original purchase or annual renewal date. Monthly plans: a refund within 7 days of the initial purchase; monthly renewal fees aren't refundable. An approved refund ends the subscription immediately
Open the page
Source: help.sketchup.com help.sketchup.com help.sketchup.com sketchup.trimble.com

SketchUp Go bought through the App Store

In the billing platform's settings SketchUp subscriptions, such as SketchUp Go, bought through the Apple App Store, including free trials. Who can cancel: The Apple Account that bought the subscription. Everything Apple bills, in one place.

  1. On iPhone or iPad, open Settings and tap your name
  2. Tap Subscriptions, then tap the SketchUp subscription
  3. Tap Cancel Subscription
Confirm it worked
If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled
Access ends
You keep subscription features for the rest of the current subscription term
Refunds
Cancelling doesn't give a refund; refund requests can only be handled by Apple
Open the page
Source: help.sketchup.com help.sketchup.com support.apple.com

Questions people ask

Can I get a refund if I cancel SketchUp?

Trimble Admin Console: Turning off auto-renewal doesn't refund the plan. Annual plans: request a refund within 14 days of the original purchase or annual renewal date. Monthly plans: a refund within 7 days of the initial purchase; monthly renewal fees aren't refundable. An approved refund ends the subscription immediately. SketchUp Go bought through the App Store: Cancelling doesn't give a refund; refund requests can only be handled by Apple.

Source: help.sketchup.com sketchup.trimble.com help.sketchup.com help.sketchup.com

If I cancel SketchUp, when does my access end?

Trimble Admin Console: At the end of the term you paid for; you can keep using SketchUp until then, and you won't be billed again. Account Management Portal (AMP): At the end of the term you paid for. SketchUp Go bought through the App Store: You keep subscription features for the rest of the current subscription term.

Source: help.sketchup.com help.sketchup.com sketchup.trimble.com help.sketchup.com

How do I cancel SketchUp if I pay through Apple?

SketchUp Go bought through the App Store: On iPhone or iPad, open Settings and tap your name. Tap Subscriptions, then tap the SketchUp subscription. Tap Cancel Subscription.

Source: support.apple.com

How long before renewal do I need to cancel SketchUp?

Trimble Admin Console: None stated; turn off auto-renewal before the renewal date. Subscriptions renew automatically for an equal term at the then-current price.

Source: sketchup.trimble.com help.sketchup.com help.sketchup.com

What happens to my data when I cancel SketchUp?

No retention period is stated. Paid plans include unlimited Trimble Connect cloud storage; after cancelling, files over the free 10 GB limit stay accessible, but you can't add new ones until you're under it.

Source: help.sketchup.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan SketchUp Free includes SketchUp for Web with a few other features, and 10 GB of cloud storage help.sketchup.com help.sketchup.com
  • Cheaper plan Move to a cheaper plan such as Go (iPad and web only); on annual plans the downgrade starts when the current period ends and you keep your current features until then. Keep auto-renewal on so the lower plan renews help.sketchup.com sketchup.trimble.com
  • Fewer seats In the Trimble Admin Console, open the subscription, click Manage, then Remove licenses, choose how many to remove and click Confirm changes help.sketchup.com
  • Student or nonprofit price Student and educator plans billed annually per user, and SketchUp for Schools, free with a Google Workspace for Education or Microsoft Education account sketchup.trimble.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Deleting your Trimble account does not cancel your subscriptions
  • Subscriptions are moving from the Account Management Portal to the Trimble Admin Console; accounts with several subscriptions may need to check both
  • To switch from annual to monthly, turn off auto-renewal on the annual plan first and change only at the end of the term, or you may be charged for both
  • You can turn auto-renewal back on any time before the renewal date
  • App Store subscriptions, including free trials, are cancelled in Apple's settings; to move from an App Store Go plan to Pro, cancel with Apple first

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/sketchup.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated hard).

Link from JustDeleteMe (MIT).

Sources

  1. How to Cancel a SketchUp Subscription Sign into Trimble Admin Console with your Trimble ID. (where to start in the Admin Console)
  2. How to Cancel a SketchUp Subscription In the left-hand menu, select Products & Licenses. (the menu path)
  3. How to Cancel a SketchUp Subscription select the subscription you wish to cancel (choosing the subscription when there are several)
  4. How to Cancel a SketchUp Subscription Click Manage Subscriptions. (the Manage step)
  5. How to Cancel a SketchUp Subscription To cancel your entire subscription and all licenses under that subscription, click Turn off auto-renewal. (the cancel step and its scope)
  6. How to Cancel a SketchUp Subscription A message will appear confirming that your subscription has been cancelled. (how to confirm it worked)
  7. How to Cancel a SketchUp Subscription Sign into Account Management Portal (AMP) with your Trimble ID. (where to start in AMP)
  8. How to Cancel a SketchUp Subscription In the left-hand menu, open Plan Settings. (the AMP menu path)
  9. How to Cancel a SketchUp Subscription In the upper-right corner, click Edit Plan Settings. (the AMP edit step)
  10. How to Cancel a SketchUp Subscription Select Manage Auto-Renewal. (the AMP auto-renewal step)
  11. How to Cancel a SketchUp Subscription Toggle auto-renewal off. (turning auto-renewal off in AMP)
  12. How to Cancel a SketchUp Subscription Click Done. (the last AMP step)
  13. How to Cancel a SketchUp Subscription Once canceled, your subscription plan will be canceled at the end of the term you paid for. (when access ends)
  14. How to Cancel a SketchUp Subscription Disabling auto-renew cancels your subscription but does not refund or return the cost of that subscription plan. (no refund for turning off auto-renewal)
  15. How to Cancel a SketchUp Subscription Deleting your Trimble account will not cancel your subscriptions. (deleting the account is not cancelling)
  16. Apple Support: cancel subscriptions In Settings, tap your name. (the iPhone and iPad path)
  17. Apple Support: cancel subscriptions Tap Subscriptions. (the iPhone and iPad path)
  18. Apple Support: cancel subscriptions Tap the subscription. (the iPhone and iPad path)
  19. Apple Support: cancel subscriptions Tap Cancel Subscription. (the cancel step)
  20. Refunds and Cancellations Annual subscription plans only qualify for a refund within 14 days of the initial purchase date or annual renewal date. (annual refund window)
  21. Refunds and Cancellations Monthly renewal fees are not eligible for a refund. (monthly renewals are not refundable)
  22. Refunds and Cancellations you can still access those files but can no longer add any new files until you are under that 10 GB limit. (cloud files after cancelling)
  23. SketchUp plans and pricing Free with a Google Workspace for Education or Microsoft Education account. (the free schools offer)
  24. SketchUp plans and pricing For students (the student plan)
  25. How to Cancel a SketchUp Subscription Clicking Manage reveals all subscription management options. (the Manage step in the Admin Console)
  26. How to Cancel a SketchUp Subscription Once you cancel, you’ll see a section called Scheduled Changes. (what you see after cancelling)
  27. How to Cancel a SketchUp Subscription If you change your mind, you can click Turn on auto-renewal at any time before your next renewal date. (undoing the cancellation)
  28. How to Cancel a SketchUp Subscription You will not be billed for that plan again until you purchase a new subscription. (no further billing)
  29. How to Cancel a SketchUp Subscription When you purchase a subscription through the App Store, your purchase is from Apple, not Trimble. (App Store purchases are billed by Apple)
  30. How to Cancel a SketchUp Subscription Click Remove licenses. (removing licenses)
  31. How to Cancel a SketchUp Subscription Click Confirm changes. (confirming license removal)
  32. Refunds and Cancellations our Support Team will cancel your subscription immediately. (an approved refund ends the plan at once)
  33. Refunds and Cancellations you can continue to use SketchUp until the end of your subscription term. (access after cancelling yourself)
  34. Refunds and Cancellations The refund request must come from the same email address or company domain associated with your SketchUp account. (who can request a refund)
  35. Refunds and Cancellations only provide 10 GB of cloud storage (free plans' storage limit)
  36. Plan Upgrades and Downgrades will only take effect after the end of the current subscription period. (annual downgrades take effect at renewal)
  37. Plan Upgrades and Downgrades You can still use features in your current plan until the renewal date. (keeping features until the downgrade)
  38. Plan Upgrades and Downgrades should only be done at the end of the subscription term to avoid multiple charges. (switching annual to monthly)
  39. Plan Upgrades and Downgrades you may be charged for both subscriptions (double-charge risk when switching)
  40. SketchUp for iPad FAQ Any subscription obtained through the App Store, including free trials, need to be cancelled. (App Store subscriptions and trials are cancelled with Apple)
  41. SketchUp for iPad FAQ Canceling a subscription will not result in a refund. (no refund for cancelling an App Store subscription)
  42. SketchUp for iPad FAQ for the remainder of your current subscription term (access until the end of the App Store term)
  43. SketchUp for iPad FAQ refund requests can only be fulfilled by Apple (App Store refunds are Apple's)
  44. SketchUp plans and pricing Monthly subscriptions can be canceled, and a refund can be obtained within 7 days of the initial purchase. (monthly refund window)
  45. SketchUp plans and pricing For annual subscriptions, refund requests must be made within 14 days of the original transaction or annual renewal date. (annual refund window)
  46. SketchUp plans and pricing Unless specified, subscriptions automatically renew at the end of your term for an equal term at the then-current price. (automatic renewal)
  47. SketchUp plans and pricing For essential 3D design on iPad & web only (what Go covers)
  48. SketchUp plans and pricing per user/billed annually (student and educator plans are billed annually)
  49. Account Management Portal The AMP assists account owners and company administrators who want to view the details of their subscriptions (AMP is for account owners and company administrators)
  50. Account Management Portal may need to use both the AMP and the Admin Console (subscriptions can be split between portals)
  51. Subscription Plans Includes access to SketchUp for Web along with a few other features to get you started modeling now. (SketchUp Free)
  52. Account Management Portal will migrate all named-user subscription products from the Account Management Portal (AMP) (subscriptions are moving to the Admin Console)
  53. Apple Support: cancel subscriptions If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (confirming the Apple cancellation)

Not confirmed yet

  • Which team roles can cancel in the Trimble Admin Console isn't stated on SketchUp's help pages
  • Whether the Account Management Portal shows or emails a confirmation after turning off auto-renewal isn't stated
  • SketchUp lists resellers on its pricing page, but its help pages don't say how a subscription bought from a reseller is cancelled
  • Exporting models or cloud files before cancelling isn't described on the help pages read
  • How long Trimble keeps cloud files after a subscription ends isn't stated

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).