The short answer
Before you cancel
What happens to your data
Not stated: the privacy policy says personal data is kept while there's an ongoing legitimate business need.
What you lose
- Remaining credits: they're only valid while you have an active subscription
- Creative generation in projects you own, including shared ones: only project Owners need an active subscription
Cancel, by who bills you
Pick the route for whoever charges you: the name on your card statement or receipt tells you.
Billed by Placid
- Sign in to Placid and open your account settings
- Cancel your subscription there before it renews
- Access ends
- You keep access, and can use your remaining credits, until the end of the billing period you paid for
- Notice
- Cancel before the subscription renews (monthly plans renew on the monthly anniversary of the first purchase; yearly plans each year) to avoid the next period's fee
- Refunds
- A full refund can be requested during the first 30 days of the subscription
- Fees
- No cancellation fee
Billed through Paddle
- Go to paddle.net and open the support chat, or follow the paddle.net link in an email you received from PaddleYou should see:
a request for your email or transaction details
- Give your email or transaction details so Paddle can find the subscription, then cancel it
Questions people ask
Can I get a refund if I cancel Placid?
Billed by Placid: A full refund can be requested during the first 30 days of the subscription.
Source: placid.app
If I cancel Placid, when does my access end?
Billed by Placid: You keep access, and can use your remaining credits, until the end of the billing period you paid for.
Source: placid.app placid.app
How do I cancel Placid if I pay through a partner?
Billed through Paddle: Go to paddle.net and open the support chat, or follow the paddle.net link in an email you received from Paddle. Give your email or transaction details so Paddle can find the subscription, then cancel it.
Source: paddle.com
Is there a fee to cancel Placid?
Billed by Placid: No cancellation fee.
Source: placid.app placid.app placid.app
How long before renewal do I need to cancel Placid?
Billed by Placid: Cancel before the subscription renews (monthly plans renew on the monthly anniversary of the first purchase; yearly plans each year) to avoid the next period's fee.
Source: placid.app
What happens to my data when I cancel Placid?
Not stated: the privacy policy says personal data is kept while there's an ongoing legitimate business need.
Source: placid.app
Keep it for less
Before cancelling, check whether one of these does the job. Offers change and differ by account.
- Cheaper plan Move to a smaller plan: the downgrade takes effect from the next billing period, and unused credits roll over up to the new plan's limit placid.app
Cheaper ways to get the same job done
Stackcut prices the alternatives to Placid from public list prices.
For AI agents
- The person signs in and handles any two-factor code; an agent should never ask for a password.
- A charge from Paddle on a card statement can be for Placid: Paddle is Placid's merchant of record
- Team members don't need their own subscription: the project Owner's plan and credits are what's billed
- Project ownership can't be changed in the team settings; to transfer it, contact Placid support
- Use up remaining credits before the billing period ends
- There's no free plan, but the free trial needs no credit card
Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/placid.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.
Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.
Sources
- Placid Terms and Conditions
You can cancel your subscription at any time in your account settings, while still being able to access our service for as long as you paid for
(where to cancel, and access until the paid period ends) - Placid Terms and Conditions
You must cancel your subscription before it renews each month in order to avoid billing of the next month's subscription fees.
(cancel before renewal (monthly)) - Placid Terms and Conditions
your Placid subscription will continue year-to-year unless and until you cancel or we terminate it.
(yearly plans renew) - Placid Terms and Conditions
You can request a full refund during the first 30 days of your account's subscription.
(the 30-day refund) - Placid Terms and Conditions
There is no cancellation fee.
(no cancellation fee) - How do Placid credits work?
If you cancel, you can use them up until the end of your billing period.
(credits usable until the period ends) - How to share projects & manage teams in Placid
Management of subscription & credits
(the Owner manages the subscription) - Placid Terms and Conditions
your subscription will continue month-to-month unless and until you cancel or we terminate it.
(monthly plans renew) - Placid Terms and Conditions
Your payment is processed by our authorized reseller and Merchant of Record Paddle.com.
(Paddle bills Placid subscriptions) - Why has Paddle charged me?
If you'd like to cancel a subscription billed by Paddle, visit our support chat on paddle.net
(cancelling through Paddle) - Why has Paddle charged me?
You'll be asked for your email or transaction details to locate the subscription.
(what Paddle asks for) - Why has Paddle charged me?
look for the link to paddle.net in an email you have received from Paddle, which will automatically share your subscription order details
(the paddle.net link in Paddle emails) - How do Placid credits work?
Downgrading your plan will take effect for your next billing period so you can keep using the credits you have already paid for.
(when a downgrade takes effect) - How do Placid credits work?
Unused credits will roll over to the limit of your new plan.
(credits roll over on downgrade) - How do Placid credits work?
Your credits are valid as long as you have an active subscription.
(credits end with the subscription) - How to share projects & manage teams in Placid
Only project Owners need an active subscription to enable creative
(only Owners need a subscription) - How to share projects & manage teams in Placid
There is no option to change the Owner of a project in the team
(ownership can't be changed in the app) - Placid Privacy Policy
We retain your personal data where we have an ongoing legitimate business need to do so
(data retention) - Placid pricing
You can sign up any time for a free trial, no credit card needed.
(the free trial) - Why has Paddle charged me?
If you're seeing a charge from Paddle on your bank or credit card statement, it is likely you have purchased or subscribed to a product
(Paddle charges on statements) - Placid Terms and Conditions
Monthly renewals occur on the month anniversary of your initial purchase date.
(the monthly renewal date)
Not confirmed yet
- Placid doesn't document the exact menus or confirmation for cancelling: the Terms say only 'in your account settings'
- No export of templates or generated images is documented, and what happens to templates and images after cancelling isn't stated
- How long account data is kept after cancelling isn't stated (the privacy policy gives no period)
- Whether Paddle-side cancellation ends access at once or at the period end isn't stated
Independent re-check, 2026-09-29
A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.
Partly confirmed (see what's unverified), 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).
