{
 "id": "placid",
 "name": "Placid",
 "category": "design_creative",
 "website": "https://placid.app",
 "domains": [
  "placid.app"
 ],
 "summary": "Cancel any time in your Placid account settings; access and credits last until the billing period ends, and a full refund can be requested in the first 30 days. Paddle is the merchant of record, so paddle.net can also cancel. Gotcha: only a project's Owner holds the subscription.",
 "routes": [
  {
   "channel": "direct_web",
   "applies_to": "Placid monthly or yearly subscriptions (Basic, Pro, Business, VIP)",
   "who": "The project Owner, who manages the subscription and credits",
   "method": "self_serve",
   "start_url": null,
   "steps": [
    {
     "do": "Sign in to Placid and open your account settings",
     "expect": null
    },
    {
     "do": "Cancel your subscription there before it renews",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You keep access, and can use your remaining credits, until the end of the billing period you paid for",
   "notice": "Cancel before the subscription renews (monthly plans renew on the monthly anniversary of the first purchase; yearly plans each year) to avoid the next period's fee",
   "refund": "A full refund can be requested during the first 30 days of the subscription",
   "fees": "No cancellation fee",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s21"
   ]
  },
  {
   "channel": "reseller_or_partner",
   "label": "Billed through Paddle",
   "applies_to": "All Placid payments: Paddle.com is Placid's authorized reseller and merchant of record",
   "who": "The buyer, identified by email or transaction details",
   "method": "chat",
   "start_url": "https://paddle.net",
   "steps": [
    {
     "do": "Go to paddle.net and open the support chat, or follow the paddle.net link in an email you received from Paddle",
     "expect": "a request for your email or transaction details"
    },
    {
     "do": "Give your email or transaction details so Paddle can find the subscription, then cancel it",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s9",
    "s10",
    "s11",
    "s12"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Move to a smaller plan: the downgrade takes effect from the next billing period, and unused credits roll over up to the new plan's limit",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s14"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "The end of the billing period you paid for",
  "data_kept": "Not stated: the privacy policy says personal data is kept while there's an ongoing legitimate business need",
  "you_lose": [
   "Remaining credits: they're only valid while you have an active subscription",
   "Creative generation in projects you own, including shared ones: only project Owners need an active subscription"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "A charge from Paddle on a card statement can be for Placid: Paddle is Placid's merchant of record",
   "Team members don't need their own subscription: the project Owner's plan and credits are what's billed",
   "Project ownership can't be changed in the team settings; to transfer it, contact Placid support",
   "Use up remaining credits before the billing period ends",
   "There's no free plan, but the free trial needs no credit card"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://placid.app/terms-and-conditions",
   "title": "Placid Terms and Conditions",
   "publisher": "vendor",
   "quote": "You can cancel your subscription at any time in your account settings, while still being able to access our service for as long as you paid for",
   "supports": "where to cancel, and access until the paid period ends"
  },
  {
   "id": "s2",
   "url": "https://placid.app/terms-and-conditions",
   "title": "Placid Terms and Conditions",
   "publisher": "vendor",
   "quote": "You must cancel your subscription before it renews each month in order to avoid billing of the next month's subscription fees.",
   "supports": "cancel before renewal (monthly)"
  },
  {
   "id": "s3",
   "url": "https://placid.app/terms-and-conditions",
   "title": "Placid Terms and Conditions",
   "publisher": "vendor",
   "quote": "your Placid subscription will continue year-to-year unless and until you cancel or we terminate it.",
   "supports": "yearly plans renew"
  },
  {
   "id": "s4",
   "url": "https://placid.app/terms-and-conditions",
   "title": "Placid Terms and Conditions",
   "publisher": "vendor",
   "quote": "You can request a full refund during the first 30 days of your account's subscription.",
   "supports": "the 30-day refund"
  },
  {
   "id": "s5",
   "url": "https://placid.app/terms-and-conditions",
   "title": "Placid Terms and Conditions",
   "publisher": "vendor",
   "quote": "There is no cancellation fee.",
   "supports": "no cancellation fee"
  },
  {
   "id": "s6",
   "url": "https://placid.app/help/how-do-placid-credits-work",
   "title": "How do Placid credits work?",
   "publisher": "vendor",
   "quote": "If you cancel, you can use them up until the end of your billing period.",
   "supports": "credits usable until the period ends"
  },
  {
   "id": "s7",
   "url": "https://placid.app/help/how-to-share-projects-manage-teams-in-placid",
   "title": "How to share projects & manage teams in Placid",
   "publisher": "vendor",
   "quote": "Management of subscription & credits",
   "supports": "the Owner manages the subscription"
  },
  {
   "id": "s8",
   "url": "https://placid.app/terms-and-conditions",
   "title": "Placid Terms and Conditions",
   "publisher": "vendor",
   "quote": "your subscription will continue month-to-month unless and until you cancel or we terminate it.",
   "supports": "monthly plans renew"
  },
  {
   "id": "s9",
   "url": "https://placid.app/terms-and-conditions",
   "title": "Placid Terms and Conditions",
   "publisher": "vendor",
   "quote": "Your payment is processed by our authorized reseller and Merchant of Record Paddle.com.",
   "supports": "Paddle bills Placid subscriptions"
  },
  {
   "id": "s10",
   "url": "https://www.paddle.com/about/why-has-paddle-charged-me",
   "title": "Why has Paddle charged me?",
   "publisher": "platform",
   "quote": "If you'd like to cancel a subscription billed by Paddle, visit our support chat on paddle.net",
   "supports": "cancelling through Paddle"
  },
  {
   "id": "s11",
   "url": "https://www.paddle.com/about/why-has-paddle-charged-me",
   "title": "Why has Paddle charged me?",
   "publisher": "platform",
   "quote": "You'll be asked for your email or transaction details to locate the subscription.",
   "supports": "what Paddle asks for"
  },
  {
   "id": "s12",
   "url": "https://www.paddle.com/about/why-has-paddle-charged-me",
   "title": "Why has Paddle charged me?",
   "publisher": "platform",
   "quote": "look for the link to paddle.net in an email you have received from Paddle, which will automatically share your subscription order details",
   "supports": "the paddle.net link in Paddle emails"
  },
  {
   "id": "s13",
   "url": "https://placid.app/help/how-do-placid-credits-work",
   "title": "How do Placid credits work?",
   "publisher": "vendor",
   "quote": "Downgrading your plan will take effect for your next billing period so you can keep using the credits you have already paid for.",
   "supports": "when a downgrade takes effect"
  },
  {
   "id": "s14",
   "url": "https://placid.app/help/how-do-placid-credits-work",
   "title": "How do Placid credits work?",
   "publisher": "vendor",
   "quote": "Unused credits will roll over to the limit of your new plan.",
   "supports": "credits roll over on downgrade"
  },
  {
   "id": "s15",
   "url": "https://placid.app/help/how-do-placid-credits-work",
   "title": "How do Placid credits work?",
   "publisher": "vendor",
   "quote": "Your credits are valid as long as you have an active subscription.",
   "supports": "credits end with the subscription"
  },
  {
   "id": "s16",
   "url": "https://placid.app/help/how-to-share-projects-manage-teams-in-placid",
   "title": "How to share projects & manage teams in Placid",
   "publisher": "vendor",
   "quote": "Only project Owners need an active subscription to enable creative",
   "supports": "only Owners need a subscription"
  },
  {
   "id": "s17",
   "url": "https://placid.app/help/how-to-share-projects-manage-teams-in-placid",
   "title": "How to share projects & manage teams in Placid",
   "publisher": "vendor",
   "quote": "There is no option to change the Owner of a project in the team",
   "supports": "ownership can't be changed in the app"
  },
  {
   "id": "s18",
   "url": "https://placid.app/privacy",
   "title": "Placid Privacy Policy",
   "publisher": "vendor",
   "quote": "We retain your personal data where we have an ongoing legitimate business need to do so",
   "supports": "data retention"
  },
  {
   "id": "s19",
   "url": "https://placid.app/pricing",
   "title": "Placid pricing",
   "publisher": "vendor",
   "quote": "You can sign up any time for a free trial, no credit card needed.",
   "supports": "the free trial"
  },
  {
   "id": "s20",
   "url": "https://www.paddle.com/about/why-has-paddle-charged-me",
   "title": "Why has Paddle charged me?",
   "publisher": "platform",
   "quote": "If you're seeing a charge from Paddle on your bank or credit card statement, it is likely you have purchased or subscribed to a product",
   "supports": "Paddle charges on statements"
  },
  {
   "id": "s21",
   "url": "https://placid.app/terms-and-conditions",
   "title": "Placid Terms and Conditions",
   "publisher": "vendor",
   "quote": "Monthly renewals occur on the month anniversary of your initial purchase date.",
   "supports": "the monthly renewal date"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Placid doesn't document the exact menus or confirmation for cancelling: the Terms say only 'in your account settings'",
   "No export of templates or generated images is documented, and what happens to templates and images after cancelling isn't stated",
   "How long account data is kept after cancelling isn't stated (the privacy policy gives no period)",
   "Whether Paddle-side cancellation ends access at once or at the period end isn't stated"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "partial",
   "notes": [
    "Re-copied s1 so it is a verbatim fragment (the sentence continues 'in your latest billing period')",
    "notice: monthly plans renew on the monthly anniversary of the first purchase",
    "Everything else matched the Terms, help articles and Paddle's page; the cancel menus, export and data retention are still undocumented"
   ]
  }
 },
 "stackcut": {
  "vendor_id": "placid",
  "name": "Placid",
  "recipes": [
   {
    "id": "image-templates",
    "title": "Fixed-template image generation",
    "best_year_one_net": 748
   }
  ]
 },
 "page": "https://stackcut.io/cancel/placid",
 "json": "https://stackcut.io/exits/placid.json",
 "evidence": {
  "packet_revision": "b6589fe62cbf51ae38a04480cfcb36988ef7ba484079b5c114e1d0b6cf4fa2b2",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "placid--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "placid--reseller-or-partner--r2",
    "channel": "reseller_or_partner",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}