Personal subscriptions · Design and creative

How to cancel WeVideo

Cancel in Account Settings, Plan and payment, then Cancel plan, which turns off auto-renewal. Access lasts to the end of the period, and fees aren't refunded. App Store or Google Play purchases are cancelled there. Education and Enterprise contracts need 60 days' written notice. Data is deleted 90 days after expiry.

By Stackcut · Checked against official help pages on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open WeVideo's cancel page

The short answer

  • Where: Sign in, click the user icon in the top-right toolbar and select Account Settings (support.wevideo.com).
  • When it ends: You keep plan features through the end of the current billing period (annual plans until the expiration date); then the account returns to Free.
  • Contract notice: At least 60 days' written notice before the end of the term. How to give notice
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Before you go: export A data archive: a summary of your usage data, with optional copies of the videos you created. What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • A data archive: a summary of your usage data, with optional copies of the videos you created: In a desktop browser, open Account settings from the Home tab, expand Manage personal data, select Create archive, optionally tick Also include copies of any videos created by me, then select Continue. An email arrives when it's ready, which can take up to a couple of days. Students in a WeVideo for Schools plan can't download one. No archive is possible once content is deleted under the 90-day inactivity policy support.wevideo.com
  • Your files, after the subscription expires: Sign in and select Download my data to store your files locally. Data is deleted 90 days after the account expires support.wevideo.com

What happens to your data

Videos stay in the Free account, but data is deleted once a free or expired account is inactive for 90 days, and it can't be restored. Under Education and Enterprise contracts, data may be deleted within 90 days of termination or expiration.

What you lose

  • Paid plan features when the billing period ends
  • All content after 90 days of inactivity on a free or expired account
  • Everything in the account if it is deleted; it can't be restored

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Plans bought on the WeVideo website

Online, self-serve Monthly and annual plans bought on the website (Power, Unlimited, Professional, Business, Creator, Teams and others). Who can cancel: The account holder (sign in).

  1. Sign in, click the user icon in the top-right toolbar and select Account Settings
  2. Open the Plan and payment section
  3. Select Cancel plan, then confirm when prompted
Access ends
You keep plan features through the end of the current billing period (annual plans until the expiration date); then the account returns to Free
Notice
Plans renew automatically at the end of each month or year, so cancel before the renewal date
Refunds
Fees are non-refundable except as required by law: no refund for the rest of the period, for not using WeVideo, or for a renewal you didn't cancel in time
Open the page
Source: support.wevideo.com support.wevideo.com wevideo.com wevideo.com

Bought through the Apple App Store

In the billing platform's settings Subscriptions bought through the App Store, which WeVideo's help says must be managed there. Who can cancel: The Apple Account holder who bought the subscription. Everything Apple bills, in one place.

  1. On iPhone or iPad, open Settings, tap your name, then tap Subscriptions, select WeVideo, then tap Cancel Subscription
  2. On Mac, open the App Store, click your name at the bottom of the sidebar, click Subscriptions, select WeVideo, then click Cancel Subscription
Confirm it worked
No Cancel button, or an expiration message in red text, on the subscription means it is already cancelled
Open the page
Source: support.wevideo.com support.apple.com

Bought through Google Play

In the billing platform's settings Subscriptions bought through the Google Play Store, which WeVideo's help says must be managed there. Who can cancel: The Google account holder who bought the subscription. Everything Google Play bills, in one place.

  1. On your Android device, go to subscriptions in Google Play
  2. Select the WeVideo subscription, then tap Cancel subscriptionYou should see: Cancel subscription
  3. Follow the on-screen instructions to finish
Access ends
You keep access for the time you have already paid for
Open the page
Source: support.wevideo.com support.google.com

Education and Enterprise contracts

Through sales Education and Enterprise accounts bought by quote (for example school, district or organization plans and Enterprise). Who can cancel: The customer organization, in writing.

  1. Send WeVideo written notice that you won't renew at least 60 days before the current term ends
  2. Export the data you need before the term ends; afterwards WeVideo may offer access only at then-current rates
Access ends
At the end of the current term; without notice, the quote renews for one-year terms
Notice
At least 60 days' written notice before the end of the term
Refunds
Fees are non-refundable unless the agreement expressly says otherwise
Fees
You pay all fees incurred up to termination or expiration
Source: wevideo.com wevideo.com

Questions people ask

Can I get a refund if I cancel WeVideo?

Plans bought on the WeVideo website: Fees are non-refundable except as required by law: no refund for the rest of the period, for not using WeVideo, or for a renewal you didn't cancel in time. Education and Enterprise contracts: Fees are non-refundable unless the agreement expressly says otherwise.

Source: wevideo.com wevideo.com support.wevideo.com wevideo.com

If I cancel WeVideo, when does my access end?

Plans bought on the WeVideo website: You keep plan features through the end of the current billing period (annual plans until the expiration date); then the account returns to Free. Education and Enterprise contracts: At the end of the current term; without notice, the quote renews for one-year terms. Bought through Google Play: You keep access for the time you have already paid for.

Source: wevideo.com support.wevideo.com support.wevideo.com wevideo.com support.google.com

How do I cancel WeVideo if I pay through Apple or Google Play?

Bought through the Apple App Store: On iPhone or iPad, open Settings, tap your name, then tap Subscriptions, select WeVideo, then tap Cancel Subscription. On Mac, open the App Store, click your name at the bottom of the sidebar, click Subscriptions, select WeVideo, then click Cancel Subscription. Bought through Google Play: On your Android device, go to subscriptions in Google Play. Select the WeVideo subscription, then tap Cancel subscription. Follow the on-screen instructions to finish.

Source: support.apple.com support.wevideo.com support.google.com

Is there a fee to cancel WeVideo?

Education and Enterprise contracts: You pay all fees incurred up to termination or expiration.

Source: wevideo.com

How long before renewal do I need to cancel WeVideo?

Plans bought on the WeVideo website: Plans renew automatically at the end of each month or year, so cancel before the renewal date. Education and Enterprise contracts: At least 60 days' written notice before the end of the term.

Source: support.wevideo.com wevideo.com wevideo.com

What happens to my data when I cancel WeVideo?

Videos stay in the Free account, but data is deleted once a free or expired account is inactive for 90 days, and it can't be restored. Under Education and Enterprise contracts, data may be deleted within 90 days of termination or expiration.

Source: support.wevideo.com support.wevideo.com support.wevideo.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Keep a Free account: 5 minutes of publish time a month, 480p maximum resolution. When a paid plan ends, the account returns to Free and videos stay in it wevideo.com support.wevideo.com
  • Cheaper plan Move to a cheaper plan; downgrades take effect at the start of the next billing cycle wevideo.com
  • Pay yearly Annual billing is cheaper: Power is $9.99/mo billed monthly, or billed annually at $59.88 wevideo.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Cancel the plan before deleting the account; WeVideo requires it
  • Create a data archive or use Download my data before the 90-day inactivity deletion
  • Subscriptions bought on iOS or another mobile device are managed in the App Store or Google Play, not on WeVideo
  • Cancelling turns off auto-renewal but doesn't refund the rest of the billing period
  • To change a PayPal payment method, contact support@wevideo.com

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/wevideo.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. WeVideo help: How do I manage my subscription? select Cancel plan to turn off the auto-renewal feature. Confirm when prompted. (the cancel button)
  2. WeVideo help: How do I manage my subscription? your plan will automatically renew at the end of the month (for monthly plans) or year (for annual plans) until you cancel. (auto-renewal)
  3. WeVideo help: How do I manage my subscription? you must manage your subscription through the App Store or Google Play Store. (app store purchases are managed in the store)
  4. WeVideo help: What is WeVideo's refund policy? you will not receive a refund for any remaining portion of your current billing period. (no refund for the rest of the period)
  5. WeVideo help: How do I delete my account? If you currently have an active subscription, you'll first need to cancel your plan before you can delete your account. (cancel before deleting)
  6. WeVideo help: How do I delete my account? Once your account is deleted, there's no way to restore or access your deleted data. (deletion is permanent)
  7. WeVideo help: How do I create a data archive? Select Account settings in the Home tab. (where to start the archive)
  8. WeVideo help: How do I create a data archive? This process may take up to a couple of days. (archive timing)
  9. WeVideo help: How do I create a data archive? Also include copies of any videos created by me (optional copies of videos)
  10. WeVideo help: How do I create a data archive? a summary of the telemetric data collected from your usage (what the archive is)
  11. WeVideo help: What is the 90-Day inactivity policy? If a free or expired account is inactive for 90 days, its content will be automatically deleted. (content is deleted after 90 days)
  12. WeVideo pricing Yes. Both monthly and annual subscriptions renew automatically at the end of each billing cycle. (auto-renewal on both billing cycles)
  13. WeVideo pricing After canceling, you'll retain access to your plan features through the end of your current billing period. (access until the period ends)
  14. WeVideo pricing All fees paid to WeVideo are non-refundable. (fees are non-refundable)
  15. WeVideo pricing 5 min/month (free plan publish time)
  16. WeVideo pricing 480p (free plan resolution)
  17. WeVideo pricing $9.99/mo (Power monthly price)
  18. WeVideo pricing Billed annually at $59.88 (Power billed yearly total)
  19. Apple Support: Cancel a subscription on your device In Settings, tap your name. (iPhone and iPad steps)
  20. Apple Support: Cancel a subscription on your device Tap Cancel Subscription. (final tap on iPhone and iPad)
  21. Apple Support: Cancel a subscription on your device In the App Store, click your name at the bottom of the sidebar. (Mac steps)
  22. Apple Support: Cancel a subscription on your device Click Cancel Subscription. (final click on Mac)
  23. Apple Support: Cancel a subscription on your device If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm)
  24. Google Play Help: Cancel a subscription go to subscriptions in Google Play (Android steps)
  25. Google Play Help: Cancel a subscription Cancel subscription (the cancel button)
  26. Google Play Help: Cancel a subscription When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (access until the paid period ends)
  27. WeVideo help: How do I manage my subscription? Manage or cancel your subscription by selecting Account Settings from the top-right toolbar, then selecting the Plan and payment section. (where cancelling starts)
  28. WeVideo help: How do I manage my subscription? Click the user icon and select Account Settings. (opening Account Settings)
  29. WeVideo help: How do I manage my subscription? To access your files after your subscription expires, log in and select Download my data to store your files locally. (Download my data after expiry)
  30. WeVideo help: How do I manage my subscription? WeVideo has a 90-day inactive policy and all data will be deleted from WeVideo after the account expires for 90 days (data deleted 90 days after expiry)
  31. WeVideo help: How do I manage my subscription? Switching from PayPal to another payment method? Please contact support@wevideo.com for assistance (PayPal payment changes go through support)
  32. WeVideo help: How do I manage my subscription? we cannot provide refunds if you fail to take these steps. (no refund if you don't cancel before renewal)
  33. WeVideo help: What is WeVideo's refund policy? Due to the nature of subscription fees, all fees paid to WeVideo are non-refundable. (fees are non-refundable)
  34. WeVideo help: What is WeVideo's refund policy? Once your upgraded subscription ends, your account will automatically return to Free status. (account returns to Free)
  35. WeVideo help: What is WeVideo's refund policy? All videos created during your upgraded subscription will remain in your WeVideo account. (videos stay in the account)
  36. WeVideo help: What is WeVideo's refund policy? Please be advised that we are unable to offer refunds due to failure to use the product. (no refund for not using it)
  37. WeVideo help: How do I create a data archive? you'll receive an email when the report is ready to download (archive ready email)
  38. WeVideo help: How do I create a data archive? you'll need to access your account on a desktop browser to download a data archive (desktop browser needed)
  39. WeVideo help: How do I create a data archive? Users with the Student role in a WeVideo for Schools plan cannot download a data archive (students can't download an archive)
  40. WeVideo help: How do I create a data archive? Select Create archive to continue. (Create archive step)
  41. WeVideo help: How do I create a data archive? Once content is deleted due to the inactivity policy, we cannot restore it or create a data archive. (no archive after inactivity deletion)
  42. WeVideo pricing Downgrades take effect at the start of your next billing cycle. (when a downgrade takes effect)
  43. WeVideo pricing you'll still have access until the expiration date. (annual plans keep access to expiry)
  44. WeVideo Terms of Use If you wish to cancel your Paid Account at any time, you may do so via your “Account” page. (cancelling on the Account page)
  45. WeVideo Terms of Use WeVideo Paid accounts are prepaid and are non-refundable, except as required by law. (refunds only where the law requires)
  46. WeVideo Terms of Use subject to the terms and conditions of the WeVideo Education and Enterprise Agreement (Education and Enterprise accounts follow a separate agreement)
  47. WeVideo Education and Enterprise Agreement The initial term of a Quote will automatically renew for one-year terms (contracts renew for a year)
  48. WeVideo Education and Enterprise Agreement written notice of their intention not to renew at least sixty (60) days' before (60 days' written notice)
  49. WeVideo Education and Enterprise Agreement Fees are nonrefundable unless expressly stated otherwise. (contract fees are non-refundable)
  50. WeVideo Education and Enterprise Agreement Customer shall pay all Fees incurred as of the date of termination or expiration. (fees owed through termination)
  51. WeVideo Education and Enterprise Agreement after a commercially reasonable period of time (in no event longer than ninety (90) days) (contract data deleted within 90 days)

Not confirmed yet

  • WeVideo's help center doesn't document a confirmation email or status after cancelling
  • WeVideo's help center doesn't say who on a Teams or organization plan may cancel
  • Where Education and Enterprise customers must send non-renewal notice isn't stated in the agreement
  • The file format of the data archive isn't stated in WeVideo's help center

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).