Personal subscriptions · Design and creative

How to cancel AutoCAD

Sign in, open Billing and orders, then Subscriptions and contracts, pick the product, and turn Auto-renew off or choose Cancel subscription at renewal. Access continues until expiry. Refunds are a separate request: within 15 days (monthly) or 30 days (annual, 3-year) of purchase or renewal.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open AutoCAD's cancel page

The short answer

  • Where: Sign in to your Autodesk account (manage.autodesk.com).
  • When it ends: The subscription isn't cancelled immediately: it runs to the expiration date, then moves through Expired (full access continues), Suspended (product access removed) and Canceled. The shutoff completes 30 days after expiration for monthly plans and 45 days for annual and 3-year plans.
  • Billed by someone else? Cancel with them instead: a partner.
  • Want to keep it for less? Fewer seats and more. Options

Before you cancel

What you lose

  • Product access once the subscription reaches the Suspended stage
  • Access to cloud storage included with the subscription, after 30 days
  • The subscription itself once it is Canceled: it can't be renewed, so a new one has to be bought

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Subscriptions bought from Autodesk

Online, self-serve Subscriptions bought directly from Autodesk and managed in the Autodesk account. Who can cancel: The account holder who manages the subscription (the cancellation page doesn't say who can cancel).

  1. Sign in to your Autodesk account
  2. Go to Billing and orders, then Subscriptions and contractsYou should see: Subscriptions and contracts
  3. Select the product to open its subscription detailsYou should see: Renewal details
  4. In the Renewal details section, turn Auto-renew off (for up to 100 subscriptions at once, use the Actions menu, then Manage auto-renew)
  5. To cancel at renewal instead, scroll down to the Cancel subscription at renewal section and choose Cancel subscription
  6. Select a reason for cancelation and confirm with the Cancel subscription button
Access ends
The subscription isn't cancelled immediately: it runs to the expiration date, then moves through Expired (full access continues), Suspended (product access removed) and Canceled. The shutoff completes 30 days after expiration for monthly plans and 45 days for annual and 3-year plans
Refunds
Refunds are separate from cancelling: request a full refund within 15 days of the initial purchase or renewal date for monthly subscriptions, or within 30 days for annual or 3-year subscriptions, through Autodesk Assistant. Covers subscriptions bought from Autodesk or through Cleverbridge on its behalf
Fees
No cancellation fee is stated. On subscriptions with multiple bill plans, cancelling doesn't cancel open bill plans, so remaining payments are still due
Open the page
Source: autodesk.com autodesk.com

Bought from an Autodesk partner or retailer

Through sales Subscriptions bought from an authorized Autodesk partner or a third-party retailer. Who can cancel: The customer who bought from the seller.

  1. Contact the partner or retailer you bought from about renewal, cancelling and returns
  2. If renewal options don't show in your Autodesk account, contact your Autodesk partner or Autodesk sales
Refunds
Return policies for purchases from partners and third-party retailers may differ; the seller sets them
Source: autodesk.com autodesk.com

Questions people ask

Can I get a refund if I cancel AutoCAD?

Subscriptions bought from Autodesk: Refunds are separate from cancelling: request a full refund within 15 days of the initial purchase or renewal date for monthly subscriptions, or within 30 days for annual or 3-year subscriptions, through Autodesk Assistant. Covers subscriptions bought from Autodesk or through Cleverbridge on its behalf. Bought from an Autodesk partner or retailer: Return policies for purchases from partners and third-party retailers may differ; the seller sets them.

Source: autodesk.com autodesk.com

If I cancel AutoCAD, when does my access end?

Subscriptions bought from Autodesk: The subscription isn't cancelled immediately: it runs to the expiration date, then moves through Expired (full access continues), Suspended (product access removed) and Canceled. The shutoff completes 30 days after expiration for monthly plans and 45 days for annual and 3-year plans.

Source: autodesk.com

How do I cancel AutoCAD if I pay through a partner?

Bought from an Autodesk partner or retailer: Contact the partner or retailer you bought from about renewal, cancelling and returns. If renewal options don't show in your Autodesk account, contact your Autodesk partner or Autodesk sales.

Source: autodesk.com autodesk.com

Is there a fee to cancel AutoCAD?

Subscriptions bought from Autodesk: No cancellation fee is stated. On subscriptions with multiple bill plans, cancelling doesn't cancel open bill plans, so remaining payments are still due.

Source: autodesk.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Fewer seats Renew fewer seats: a reduction takes effect when the subscription renews autodesk.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Turning off auto-renew is separate from a refund: a refund has to be requested within 15 or 30 days of purchase or renewal
  • Refund requests go through Autodesk Assistant, using the icon in the lower right corner of the screen
  • For several subscriptions at once, open the Actions menu and select Manage auto-renew (up to 100 subscriptions)
  • A cancellation can be undone before the end of the shutoff process
  • Subscriptions can't be paused; files can still be viewed with the free Autodesk Viewer
  • Open bill plans on multi-payment subscriptions stay due after cancelling

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/autocad.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated medium).

Link from JustDeleteMe (MIT).

Sources

  1. Manage cancelation, renewal, and refunds Sign in to your Autodesk account (the sign-in step)
  2. Manage cancelation, renewal, and refunds Select a product to open the subscription details. (opening a subscription)
  3. Manage cancelation, renewal, and refunds In the Renewal details section, turn Auto-renew off. (turning off auto-renew for one subscription)
  4. Manage cancelation, renewal, and refunds Scroll down to the Cancel subscription at renewal section. (where cancel at renewal is)
  5. Manage cancelation, renewal, and refunds Select a reason for cancelation and confirm with the Cancel subscription button. (the final confirm step)
  6. Manage cancelation, renewal, and refunds You can turn off auto-renew for up to 100 subscriptions at once. (turning off auto-renew for several subscriptions)
  7. Manage cancelation, renewal, and refunds From the Actions menu, select Manage auto-renew. (the bulk route)
  8. Manage cancelation, renewal, and refunds your offering moves through a series of statuses in order: Expired → Suspended → Canceled. (the stages after the subscription ends)
  9. Manage cancelation, renewal, and refunds complete the full shutoff process 45 days after the expiration date. (when annual and 3-year shutoff completes)
  10. Manage cancelation, renewal, and refunds 15 days of the initial purchase or renewal date for monthly subscriptions. (the monthly refund window)
  11. Manage cancelation, renewal, and refunds 30 days of the initial purchase or renewal date for annual or 3-year subscriptions. (the annual and 3-year refund window)
  12. Manage cancelation, renewal, and refunds this refund policy doesn’t apply to any other products, services, or offerings. (what the refund policy excludes)
  13. Manage cancelation, renewal, and refunds Contact Autodesk Support through the Autodesk Assistant using the icon in the lower right corner of your screen. (how to request a refund)
  14. Renewal options turn off auto-renew in your Autodesk account (auto-renewal can be turned off in the account)
  15. Renewal options A reduction takes effect when your subscription renews. (reducing seats takes effect at renewal)
  16. Manage cancelation, renewal, and refunds Turning off auto-renew or selecting cancel at renewal does not immediately cancel your subscription. (cancelling doesn't end access right away)
  17. Manage cancelation, renewal, and refunds Full product access continues. (access during the Expired stage)
  18. Manage cancelation, renewal, and refunds Product access is removed. (access ends in the Suspended stage)
  19. Manage cancelation, renewal, and refunds Monthly subscriptions and access to APIs via Pay as You Go complete the full shutoff process 30 days after the expiration (when monthly shutoff completes)
  20. Manage cancelation, renewal, and refunds For subscriptions with multiple bill plans, turning off auto-renew or canceling does not cancel any open bill plans. (open bill plans stay due)
  21. Manage cancelation, renewal, and refunds Refunds are separate from canceling a subscription or turning off auto-renew. (refunds are a separate request)
  22. Manage cancelation, renewal, and refunds purchased through Cleverbridge on behalf of Autodesk. (the refund policy also covers Cleverbridge purchases)
  23. Manage cancelation, renewal, and refunds Contact your seller directly for information about return policies. (partner and retailer purchases follow the seller's terms)
  24. Renewal options contact your Autodesk partner or our sales team to renew (partner-managed renewals)
  25. Manage cancelation, renewal, and refunds You can undo cancel before the end of the shutoff process. (undoing a cancellation)
  26. Manage cancelation, renewal, and refunds You can continue to view files on your device using a free Autodesk Viewer (viewing files after access ends)
  27. Manage cancelation, renewal, and refunds After 30 days, you may lose access to any cloud storage available to you as part of your subscription. (cloud storage access can end)
  28. Manage cancelation, renewal, and refunds Subscriptions cannot be paused and resumed later. (no pause option)

Not confirmed yet

  • Which account roles can cancel or turn off auto-renew isn't stated on Autodesk's cancellation page
  • Autodesk's cancellation page doesn't describe a confirmation screen or email
  • Whether the AutoCAD mobile app sells subscriptions through the Apple App Store or Google Play isn't covered on Autodesk's billing help pages
  • How long Autodesk keeps account data after a subscription is canceled isn't on the cancellation page
  • Free education access and other cheaper options weren't confirmed on Autodesk's pages for this guide

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).