Personal subscriptions · Design and creative

How to cancel Sketch

An Admin cancels in the web app: Switch Workspace, Settings, Billing, Cancel Subscription. Access lasts to the end of the billing period; documents turn read-only and are deleted 90 days later. App Store subscriptions cancel in the App Store. Enterprise is a yearly commitment.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open Sketch's cancel page

The short answer

  • Where: Go to Sketch, log in as an Admin and click the Switch Workspace icon in the top left corner of the sidebar (sketch.com).
  • When it ends: Access continues until the end of your billing period.
  • Contract notice: No notice period is stated; the Terms say subscriptions renew automatically until you cancel. How to give notice
  • Billed by someone else? Cancel with them instead: Apple.
  • Before you go: export Documents in the Workspace. What to save
  • Want to keep it for less? Pay yearly and more. Options

Before you cancel

Export first

  • Documents in the Workspace: Download them from the Workspace. After cancelling, the Workspace is read-only but documents can still be downloaded for up to 90 days. After cancelling, editors can no longer open, edit or upload documents sketch.com
  • All documents for an App Store subscription: Download all documents to your device before cancelling; Sketch strongly suggests it. The Workspace and all stored documents are permanently deleted 90 days after the cancellation date sketch.com

What happens to your data

The Workspace and all documents are permanently deleted 90 days after cancellation or expiration; contact support to reactivate within those 90 days, unless you deleted the Workspace yourself.

What you lose

  • Editing: documents become read-only, and Editors can't open, edit or upload them
  • Adding or editing members during the 90-day period
  • The Workspace and its documents once the 90 days end

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Subscriptions billed by Sketch

Online, self-serve Subscriptions billed by Sketch and managed in the web app, including trials where billing details were added at sign up. Who can cancel: A Workspace Admin.

  1. Go to Sketch, log in as an Admin and click the Switch Workspace icon in the top left corner of the sidebar
  2. Make sure your Workspace name is showing
  3. Click the Settings icon at the top of the left sidebar, then click Billing
  4. If you added billing details at sign up, click Cancel Subscription, then confirm your choice in the window that appearsYou should see: A confirmation window that gives the exact end date
  5. If you did not add billing details at sign up, let the trial end on its end date or delete the Workspace
Confirm it worked
The confirmation prompt, which gives the exact end date
Access ends
Access continues until the end of your billing period
Notice
None; the Terms let you cancel at any time in the billing settings. Price changes are emailed in advance and take effect at the next renewal
Refunds
Annual billing: a full refund within 30 days of the initial purchase, requested through Sketch with the Workspace Owner email, the invoice number and the last four card digits. Monthly billing: no refund, but cancelling stops future billing. Renewals and extra seats are not refundable
Open the page
Source: sketch.com sketch.com sketch.com

Subscriptions bought through the App Store

In the billing platform's settings Sketch subscriptions bought through the Apple App Store. Who can cancel: The person signed in to the Apple Account that bought the subscription. Everything Apple bills, in one place.

  1. Open the App Store, click your name on the bottom left (or Sign In), then click Account Settings
  2. Scroll to Subscriptions, then click Manage
  3. Next to the Sketch subscription, click Edit
  4. Click Cancel Subscription
Confirm it worked
If the Cancel button is gone and an expiration message appears in red text, the subscription is already canceled (Apple's wording, on a Mac)
Refunds
Sketch says to contact Apple Support directly for a refund
Open the page
Source: sketch.com support.apple.com

Enterprise plan

Through sales Enterprise plans, which are a yearly commitment billed on an annual invoice. Who can cancel: The customer organization; the Terms don't name a role.

  1. Before the yearly term renews, send Sketch notice that you are ending the agreement, or cancel the subscription in the web app's billing settings
  2. Plan to pay for the rest of the committed year; Sketch invoices every Editor seat in the contract, even unassigned ones
Access ends
When Sketch receives your notice of termination, when you cancel in the web app, or on a later date you specify
Notice
No notice period is stated; the Terms say subscriptions renew automatically until you cancel
Fees
Termination doesn't affect existing payment obligations
Source: sketch.com sketch.com

Questions people ask

Can I get a refund if I cancel Sketch?

Subscriptions billed by Sketch: Annual billing: a full refund within 30 days of the initial purchase, requested through Sketch with the Workspace Owner email, the invoice number and the last four card digits. Monthly billing: no refund, but cancelling stops future billing. Renewals and extra seats are not refundable. Subscriptions bought through the App Store: Sketch says to contact Apple Support directly for a refund.

Source: sketch.com sketch.com sketch.com sketch.com

If I cancel Sketch, when does my access end?

Subscriptions billed by Sketch: Access continues until the end of your billing period. Enterprise plan: When Sketch receives your notice of termination, when you cancel in the web app, or on a later date you specify.

Source: sketch.com sketch.com

How do I cancel Sketch if I pay through Apple?

Subscriptions bought through the App Store: Open the App Store, click your name on the bottom left (or Sign In), then click Account Settings. Scroll to Subscriptions, then click Manage. Next to the Sketch subscription, click Edit. Click Cancel Subscription.

Source: sketch.com support.apple.com

Is there a fee to cancel Sketch?

Enterprise plan: Termination doesn't affect existing payment obligations.

Source: sketch.com

How long before renewal do I need to cancel Sketch?

Subscriptions billed by Sketch: None; the Terms let you cancel at any time in the billing settings. Price changes are emailed in advance and take effect at the next renewal. Enterprise plan: No notice period is stated; the Terms say subscriptions renew automatically until you cancel.

Source: sketch.com sketch.com

What happens to my data when I cancel Sketch?

The Workspace and all documents are permanently deleted 90 days after cancellation or expiration; contact support to reactivate within those 90 days, unless you deleted the Workspace yourself.

Source: sketch.com sketch.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Pay yearly Yearly billing, which Sketch recommends because it saves money over a 12-month period sketch.com
  • Fewer seats Sketch charges for every Editor role in a Workspace, but Viewers are free, so make people who only view into Viewers sketch.com sketch.com
  • Student or nonprofit price Sketch is free for education: students and teachers get a free Workspace with one Editor seat; qualifying nonprofits get 50% off a yearly Standard subscription or a Mac-only license sketch.com
  • Cheaper plan A Mac-only license is a one-time purchase per seat that includes one year of updates; you can keep using the last version you downloaded without renewing, but lose collaboration and the web app sketch.com sketch.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Only an Admin can cancel in the web app; if you've lost Admin access, contact Sketch support
  • Subscriptions bought through the App Store are cancelled in the App Store, not in the web app, and refunds go through Apple
  • Deleting the Workspace yourself means the documents cannot be restored
  • Cancelling during the free trial means you won't be charged
  • Renewing a Mac-only license buys another year of updates; without renewing, the last version you downloaded keeps working
  • If a Sketch partner pays for your Workspace, billing runs through that partner; Sketch doesn't publish how those customers cancel

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/sketch.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. How can I cancel my trial or subscription? As an Admin, you can cancel your subscription at any time from the web app. (who can cancel)
  2. How can I cancel my trial or subscription? Go to Sketch, log in as an Admin and click on the Switch Workspace icon in the top left corner of the sidebar. (the first steps)
  3. How can I cancel my trial or subscription? Click on the Settings icon at the top of the left sidebar, then click on Billing. (opening Billing)
  4. How can I cancel my trial or subscription? If you added your billing details at sign up, click Cancel Subscription (the cancel button)
  5. How can I cancel my trial or subscription? confirm your choice in the window that will appear on your screen. (the confirm step)
  6. How can I cancel my trial or subscription? you can either let the trial period automatically cancel on the end date or delete the Workspace. (trials without billing details)
  7. How can I cancel my trial or subscription? The confirmation prompt will provide the exact end date. (the confirmation prompt)
  8. How can I cancel my trial or subscription? When you cancel your subscription, you'll continue to have access to Sketch until the end of your billing period. (when access ends)
  9. How can I cancel my trial or subscription? After cancellation, your documents will be in read-only mode, and you'll still be able to download them for up to 90 days. (read-only period and downloads)
  10. How can I cancel my trial or subscription? Editors within your Workspace will no longer be able to open, edit, or upload documents. (what is lost after cancelling)
  11. How can I cancel my trial or subscription? We'll permanently delete your Workspace and all documents 90 days after the cancellation or expiration (when data is deleted)
  12. How can I cancel my trial or subscription? You can reactivate a cancelled or expired subscription within 90 days from the cancellation or expiration date, (reactivation window)
  13. How can I cancel my trial or subscription? If you delete your Workspace manually in the meantime, the documents cannot be restored. (deleting the Workspace yourself)
  14. App Store subscription To cancel the subscription you purchased from the App Store, please follow the steps below: (App Store subscriptions are cancelled in the App Store)
  15. App Store subscription Click your name on the bottom left (if you can’t find your name, click on Sign In) and then click Account Settings. (opening the account)
  16. App Store subscription Scroll to Subscriptions, then click Manage. (finding the subscription)
  17. App Store subscription Next to the Sketch subscription, click Edit. (editing the Sketch subscription)
  18. App Store subscription Click Cancel Subscription. (the final cancel step)
  19. App Store subscription Please note that Workspace and all stored documents will be permanently deleted 90 days after the cancellation date. (deletion after App Store cancelling)
  20. App Store subscription We strongly suggest downloading all documents locally on your device. (downloading documents first)
  21. App Store subscription Please contact Apple Support directly. They will be able to help further with your refund request. (refunds for App Store purchases)
  22. Cancel your subscriptions on Mac Click the subscription you'd like to cancel. (picking the subscription on a Mac)
  23. Cancel your subscriptions on Mac If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (confirming the subscription is cancelled)
  24. Cancel your subscriptions on Mac Click Subscriptions. (opening Subscriptions on a Mac)
  25. Do you offer refunds? For annual billing, we offer a full refund within 30 days of your initial purchase. (annual refund window)
  26. Do you offer refunds? We do not offer refunds for monthly billing, but you can cancel anytime and not be billed again. (no refund on monthly billing)
  27. Do you offer refunds? Subsequent purchases, such as additional seats and renewals, are not refundable. (renewals and seats are not refundable)
  28. Do you offer refunds? using your Workspace Owner email and the following information: (how to request a refund)
  29. Do you offer refunds? The invoice number of the purchase you wish to be refunded, located in the top-left corner of your invoice. (refund request detail)
  30. Do you offer refunds? The last four numbers on the credit card you used for purchasing your annual subscription. (refund request detail)
  31. Pricing We recommend choosing our yearly billing plan as it will save you money over a 12-month period. (yearly billing is recommended)
  32. Pricing Beyond free Viewers, and besides our Education offer, we have no plans to offer an entirely free plan. (no fully free editing plan)
  33. Pricing Sketch is free for education. (education is free)
  34. Pricing We also offer students and teachers a free Workspace with 1 Editor seat. (student and teacher offer)
  35. Pricing you can enjoy a 50% discount on either a yearly Standard subscription or a Mac-only license purchase. (nonprofit discount)
  36. Pricing Yours to keep, forever. (the Mac-only license is a one-time purchase)
  37. Do you offer refunds? If you cancel within the trial period, you won't be charged. (cancelling during the trial)
  38. How can I cancel my trial or subscription? Additionally, you won’t be able to add or edit members during this period. (no member changes after cancelling)
  39. How can I cancel my trial or subscription? Contact our support team and we’ll help you with the next steps. (reactivation goes through support)
  40. Sketch Terms of Service By entering into this Agreement, You agree to the automatic renewal of Your subscription until You choose to cancel. (subscriptions renew automatically)
  41. Sketch Terms of Service upon our receipt of Your notice of termination, upon Your cancelation of the subscription via the Web App or at a later date specified by You. (when a termination takes effect)
  42. Sketch Terms of Service Your termination shall not affect any of Your existing payment obligations. (payment obligations survive termination)
  43. Sketch Terms of Service Any price changes will be communicated to You in advance by email, and will take effect at Your next renewal date. (price changes are emailed before renewal)
  44. Enterprise plan Enterprise is a yearly commitment, billed annually. (Enterprise term)
  45. Enterprise plan We invoice you for every Editor seat in your contract, even if some seats remain unassigned. (Enterprise seat billing)
  46. Sketch Terms of Service We charge for all Editor role(s) on each Workspace on Your Sketch Account, whether or not an end User accepts Your assignment to such role. (billing is per Editor role)
  47. Pricing With our subscription plans, you can invite unlimited Viewers to your Workspace for free. (Viewers are free)
  48. Pricing includes one year of updates (what the Mac-only license includes)
  49. What happens when my Mac-only license expires? Renew your license to get another year's worth of Sketch updates. (Mac-only license renewal is for updates)
  50. What happens when my Mac-only license expires? the last supported version of Sketch you downloaded for as long as you like. (keeping the app without renewing)
  51. Partners The Sketch Partner program allows third-party companies to pay for Sketch on behalf of their clients. (partners can pay for Sketch)
  52. Sketch Terms of Service You have the right to cancel Your subscription at any time going in the billing settings section of Your Sketch Account. (cancelling in billing settings)
  53. Pricing Monthly / per Editor, billed yearly (prices are per Editor, billed yearly)

Not confirmed yet

  • For App Store subscriptions, Sketch's page doesn't say what access you keep between cancelling and the deletion date
  • How Enterprise customers send notice of termination, and any notice period before renewal, isn't stated in Sketch's public terms or help pages
  • Whether Mac-only license renewals are automatic, and how to turn that off, isn't covered on Sketch's help pages
  • How customers whose Workspace is paid for by a Sketch partner cancel isn't documented publicly
  • Private Cloud contracts and storage add-on billing weren't covered
  • Whether a retention offer appears before the final confirm isn't documented

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).