How to cancel Together AI

Before you cancel

Export first

• Previous invoices and current usage: In your billing settings, scroll down to billing history and download the invoice PDF for each invoice (PDF) docs.together.ai

What happens to your data

Deletion removes all your personal data and unsubscribes you from mailing lists, with no timing given. Shared volumes aren't deleted automatically and keep billing until you delete them.

What you lose

• Access to the API and your account, which can't be undone once deleted
• The ability to sign up again with the same email address
• Any prepaid credit balance. The docs don't describe a refund on deletion, and the Terms say fees paid are non-refundable

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Cheaper plan Cut dedicated endpoint costs by scaling to zero or setting an inactivity timeout so an idle deployment stops on its own docs.together.ai

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Deleting the account isn't documented to stop running endpoints or storage; stop and delete them first
• Auto-recharge charges your card when the balance drops below its threshold and works only when the default payment method is a card; setting a US bank account as default turns it off
• You must always keep at least one valid card on file, and you can't remove the default method until another is set as default
• When the balance reaches zero, API access stops until you add credits; credits don't expire
• Reserved clusters can't be cancelled, paused or refunded

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/together_ai.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

1. Manage your account You can delete your account through the self-service process. (account deletion is self-service)
2. Manage your account Log in to your Together AI account (first step: sign in)
3. Manage your account Navigate to your profile settings at api.together.ai/settings/profile (where the deletion option is)
4. Manage your account Scroll down to the Privacy and Security section (the section that holds deletion)
5. Manage your account Select the delete your account link (the delete link)
6. Manage your account Follow the prompts to confirm (the confirmation step)
7. Manage your account This cannot be undone. (deletion is permanent)
8. Manage your account Account deletion removes all your personal data and unsubscribes you from all mailing lists. (what deletion removes)
9. Credits Together AI is fully prepaid. You need a positive credit balance to use the platform. (the account is prepaid)
10. Credits No, prepaid balance credits in your Together.ai account do not currently have an expiration date. (credits do not expire)
11. Credits If your balance reaches zero, API access is suspended until you add credits. (API access stops at zero balance)
12. Payment methods & invoices All of your previous invoices (and current usage) can be viewed and downloaded in your billing settings. (where invoices and usage are)
13. Payment methods & invoices Scroll down to billing history. (where invoices are listed)
14. Payment methods & invoices You can download the invoice PDF for details. (invoices download as PDF)
15. Payment methods & invoices You must always keep at least one valid credit or debit card on file (even if ACH is your default payment method). (a card must stay on file)
16. Payment methods & invoices If you set a US bank account as default, auto-recharge is turned off automatically. (a bank account as default turns auto-recharge off)
17. Payment methods & invoices Auto-recharge only works when your default payment method is a credit or debit card. (auto-recharge needs a card as default)
18. Together AI Terms of Service payment obligations are non-cancelable and non-pro-ratable for partial months, and fees paid are non-refundable. (payment obligations can't be cancelled)
19. Together AI Terms of Service fees paid are non-refundable (fees are non-refundable)
20. Together AI Terms of Service You may not cancel or terminate this Agreement without our express written consent. (cancelling needs written consent)
21. Together AI pricing Contact sales (reserved and committed options go through sales)
22. Manage your account Due to OAuth authentication, you cannot create a new account using the same email address after deletion (the email can't be reused)
23. Credits Past-due balances must be paid separately using a valid payment method, regardless of your available credit balance. (past-due balances are paid separately)
24. Dedicated endpoints pricing A deployment bills for as long as it runs, not per token or per request. (endpoints bill while running)
25. Dedicated endpoints pricing A deployment scaled to zero replicas, or stopped, costs nothing. (stopping or scaling to zero ends endpoint charges)
26. GPU clusters billing On-demand: Pay only for the time your cluster is running, with no upfront commitment. (on-demand clusters bill while running)
27. Dedicated endpoints pricing You can also set an inactivity timeout so a deployment that serves no requests stops on its own. (inactivity timeout)
28. GPU clusters billing Storage is billed separately and continues to accrue charges even when no cluster is using it. (storage keeps billing)
29. GPU clusters billing Must be manually deleted if no longer needed. (shared volumes must be deleted by hand)
30. Spend controls Metering has a short delay, so some usage can arrive after the balance reaches zero. (late-arriving usage)
31. GPU clusters billing The full reservation period is charged upfront and cannot be cancelled or partially refunded. (reservations can't be cancelled or refunded)
32. GPU clusters billing Clusters are automatically decommissioned when their reservation period ends. (reservations end on their own)
33. GPU clusters billing To extend a reservation, go to the cloud console Cluster Details view and then select the Extend Reservation button. (where reservations are extended)
34. GPU clusters billing Reserved clusters cannot be paused. (no pause for reserved clusters)
35. Spend controls ask your solutions architect to turn serverless access off (stopping serverless spend on a contract)
36. Payment methods & invoices You cannot remove the default method until you set another method as default. (removing payment methods)

Not confirmed yet

• Together's docs don't say whether deleting the account stops auto-recharge or running endpoints, clusters and storage
• The Terms say you may not cancel or terminate the agreement without Together's written consent, while the docs describe self-serve deletion; the docs don't reconcile the two
• Whether owners, admins or members can delete an account or stop resources isn't stated
• Refunds of unused credits on deletion aren't stated, and neither is how long data is kept after deletion
• Notice periods and the cancel process for contracted accounts and order forms aren't on the public pages

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).