{
 "id": "together_ai",
 "name": "Together AI",
 "category": "developer_tools",
 "website": "https://www.together.ai",
 "domains": [
  "together.ai",
  "api.together.ai",
  "docs.together.ai"
 ],
 "summary": "Together is prepaid: usage draws down credits and auto-recharge charges your card. Stop running endpoints, clusters and storage first, then delete the account from profile settings; deletion can't be undone. Reserved clusters can't be cancelled or refunded, and the Terms say fees paid are non-refundable.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Delete the account",
   "applies_to": "The whole Together AI account, including its prepaid credits and API use",
   "who": "The person who signs in to the account (the docs don't say whether owners, admins or members can delete it)",
   "method": "self_serve",
   "start_url": "https://api.together.ai/settings/profile",
   "steps": [
    {
     "do": "Stop or scale to zero any dedicated endpoints, stop on-demand clusters, and delete shared volumes you no longer need (see the next route)",
     "expect": null
    },
    {
     "do": "Log in to your Together AI account",
     "expect": null
    },
    {
     "do": "Navigate to your profile settings at api.together.ai/settings/profile, then scroll down to the Privacy and Security section",
     "expect": null
    },
    {
     "do": "Select the delete your account link and follow the prompts to confirm",
     "expect": null
    }
   ],
   "confirm_by": "Not described on the deletion page; you can't create a new account with the same email address afterwards",
   "effective": "Not stated. The deletion page says it cannot be undone",
   "notice": null,
   "refund": "Not stated for deletion. The Terms say fees paid are non-refundable",
   "fees": "Past-due balances must be paid separately with a valid payment method, whatever your credit balance",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s19",
    "s20",
    "s22",
    "s23"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Stop running charges, keep the account",
   "applies_to": "Dedicated endpoints, on-demand GPU clusters and cluster storage, which bill while they run or exist",
   "who": "A member who can manage the organization's endpoints and clusters (the docs don't name a role)",
   "method": "self_serve",
   "start_url": "https://api.together.ai/",
   "steps": [
    {
     "do": "Stop each dedicated endpoint or scale it to zero replicas; a deployment bills for as long as it runs",
     "expect": null
    },
    {
     "do": "Stop on-demand GPU clusters you aren't using; on-demand clusters bill only while running",
     "expect": null
    },
    {
     "do": "Delete shared volumes you no longer need; storage keeps billing even when no cluster uses it",
     "expect": null
    },
    {
     "do": "To stop card charges from auto-recharge, set a US bank account as the default payment method, which turns auto-recharge off; the docs don't describe another switch",
     "expect": null
    }
   ],
   "confirm_by": "Check usage and the credit balance in billing settings",
   "effective": "A deployment scaled to zero or stopped costs nothing; metering has a short delay, so some usage can arrive afterwards",
   "notice": null,
   "refund": "The Terms say fees paid are non-refundable",
   "fees": null,
   "source_ids": [
    "s24",
    "s25",
    "s26",
    "s27",
    "s28",
    "s29",
    "s30",
    "s16",
    "s19"
   ]
  },
  {
   "channel": "sales_contract",
   "label": "Reserved clusters and contracts",
   "applies_to": "Reserved GPU cluster capacity, reserved Dedicated Inference pricing, and contracted accounts on an order form or addendum",
   "who": "The customer on the reservation or agreement (the terms don't name a role)",
   "method": "contact_sales",
   "start_url": null,
   "steps": [
    {
     "do": "Check when your reservation ends; a reservation is extended only with the Extend Reservation button in the cloud console Cluster Details view, so don't select it",
     "expect": null
    },
    {
     "do": "Let the reservation run out; reserved clusters can't be cancelled or paused and are decommissioned automatically at the end, with a 24-hour email",
     "expect": null
    },
    {
     "do": "On a contracted account, ask your solutions architect to turn serverless access off, and contact sales about ending the order form",
     "expect": null
    }
   ],
   "confirm_by": "The 24-hour email before the cluster is decommissioned; for contracts, keep written confirmation from Together",
   "effective": "When the reservation period ends; contract terms aren't public",
   "notice": null,
   "refund": "Reservations are non-refundable: the full reservation period is charged upfront and cannot be cancelled or partially refunded",
   "fees": "Usage beyond the reserved capacity is billed at on-demand rates. The Terms say payment obligations are non-cancelable and non-pro-ratable for partial months",
   "source_ids": [
    "s31",
    "s32",
    "s33",
    "s34",
    "s35",
    "s36",
    "s18",
    "s21"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "downgrade",
   "what": "Cut dedicated endpoint costs by scaling to zero or setting an inactivity timeout so an idle deployment stops on its own",
   "evidence": "documented",
   "source_ids": [
    "s25",
    "s27"
   ]
  }
 ],
 "export": [
  {
   "data": "Previous invoices and current usage",
   "how": "In your billing settings, scroll down to billing history and download the invoice PDF for each invoice",
   "format": "PDF",
   "limits": null,
   "source_ids": [
    "s12",
    "s13",
    "s14"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "Not stated. The deletion page doesn't give a time",
  "data_kept": "Deletion removes all your personal data and unsubscribes you from mailing lists, with no timing given. Shared volumes aren't deleted automatically and keep billing until you delete them",
  "you_lose": [
   "Access to the API and your account, which can't be undone once deleted",
   "The ability to sign up again with the same email address",
   "Any prepaid credit balance. The docs don't describe a refund on deletion, and the Terms say fees paid are non-refundable"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": null,
  "retention_step": null,
  "tips": [
   "Deleting the account isn't documented to stop running endpoints or storage; stop and delete them first",
   "Auto-recharge charges your card when the balance drops below its threshold and works only when the default payment method is a card; setting a US bank account as default turns it off",
   "You must always keep at least one valid card on file, and you can't remove the default method until another is set as default",
   "When the balance reaches zero, API access stops until you add credits; credits don't expire",
   "Reserved clusters can't be cancelled, paused or refunded"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://docs.together.ai/docs/account-management",
   "title": "Manage your account",
   "publisher": "vendor",
   "quote": "You can delete your account through the self-service process.",
   "supports": "account deletion is self-service"
  },
  {
   "id": "s2",
   "url": "https://docs.together.ai/docs/account-management",
   "title": "Manage your account",
   "publisher": "vendor",
   "quote": "Log in to your Together AI account",
   "supports": "first step: sign in"
  },
  {
   "id": "s3",
   "url": "https://docs.together.ai/docs/account-management",
   "title": "Manage your account",
   "publisher": "vendor",
   "quote": "Navigate to your profile settings at api.together.ai/settings/profile",
   "supports": "where the deletion option is"
  },
  {
   "id": "s4",
   "url": "https://docs.together.ai/docs/account-management",
   "title": "Manage your account",
   "publisher": "vendor",
   "quote": "Scroll down to the Privacy and Security section",
   "supports": "the section that holds deletion"
  },
  {
   "id": "s5",
   "url": "https://docs.together.ai/docs/account-management",
   "title": "Manage your account",
   "publisher": "vendor",
   "quote": "Select the delete your account link",
   "supports": "the delete link"
  },
  {
   "id": "s6",
   "url": "https://docs.together.ai/docs/account-management",
   "title": "Manage your account",
   "publisher": "vendor",
   "quote": "Follow the prompts to confirm",
   "supports": "the confirmation step"
  },
  {
   "id": "s7",
   "url": "https://docs.together.ai/docs/account-management",
   "title": "Manage your account",
   "publisher": "vendor",
   "quote": "This cannot be undone.",
   "supports": "deletion is permanent"
  },
  {
   "id": "s8",
   "url": "https://docs.together.ai/docs/account-management",
   "title": "Manage your account",
   "publisher": "vendor",
   "quote": "Account deletion removes all your personal data and unsubscribes you from all mailing lists.",
   "supports": "what deletion removes"
  },
  {
   "id": "s9",
   "url": "https://docs.together.ai/docs/billing-credits",
   "title": "Credits",
   "publisher": "vendor",
   "quote": "Together AI is fully prepaid. You need a positive credit balance to use the platform.",
   "supports": "the account is prepaid"
  },
  {
   "id": "s10",
   "url": "https://docs.together.ai/docs/billing-credits",
   "title": "Credits",
   "publisher": "vendor",
   "quote": "No, prepaid balance credits in your Together.ai account do not currently have an expiration date.",
   "supports": "credits do not expire"
  },
  {
   "id": "s11",
   "url": "https://docs.together.ai/docs/billing-credits",
   "title": "Credits",
   "publisher": "vendor",
   "quote": "If your balance reaches zero, API access is suspended until you add credits.",
   "supports": "API access stops at zero balance"
  },
  {
   "id": "s12",
   "url": "https://docs.together.ai/docs/billing-payment-methods",
   "title": "Payment methods & invoices",
   "publisher": "vendor",
   "quote": "All of your previous invoices (and current usage) can be viewed and downloaded in your billing settings.",
   "supports": "where invoices and usage are"
  },
  {
   "id": "s13",
   "url": "https://docs.together.ai/docs/billing-payment-methods",
   "title": "Payment methods & invoices",
   "publisher": "vendor",
   "quote": "Scroll down to billing history.",
   "supports": "where invoices are listed"
  },
  {
   "id": "s14",
   "url": "https://docs.together.ai/docs/billing-payment-methods",
   "title": "Payment methods & invoices",
   "publisher": "vendor",
   "quote": "You can download the invoice PDF for details.",
   "supports": "invoices download as PDF"
  },
  {
   "id": "s15",
   "url": "https://docs.together.ai/docs/billing-payment-methods",
   "title": "Payment methods & invoices",
   "publisher": "vendor",
   "quote": "You must always keep at least one valid credit or debit card on file (even if ACH is your default payment method).",
   "supports": "a card must stay on file"
  },
  {
   "id": "s16",
   "url": "https://docs.together.ai/docs/billing-payment-methods",
   "title": "Payment methods & invoices",
   "publisher": "vendor",
   "quote": "If you set a US bank account as default, auto-recharge is turned off automatically.",
   "supports": "a bank account as default turns auto-recharge off"
  },
  {
   "id": "s17",
   "url": "https://docs.together.ai/docs/billing-payment-methods",
   "title": "Payment methods & invoices",
   "publisher": "vendor",
   "quote": "Auto-recharge only works when your default payment method is a credit or debit card.",
   "supports": "auto-recharge needs a card as default"
  },
  {
   "id": "s18",
   "url": "https://www.together.ai/terms-of-service",
   "title": "Together AI Terms of Service",
   "publisher": "vendor",
   "quote": "payment obligations are non-cancelable and non-pro-ratable for partial months, and fees paid are non-refundable.",
   "supports": "payment obligations can't be cancelled"
  },
  {
   "id": "s19",
   "url": "https://www.together.ai/terms-of-service",
   "title": "Together AI Terms of Service",
   "publisher": "vendor",
   "quote": "fees paid are non-refundable",
   "supports": "fees are non-refundable"
  },
  {
   "id": "s20",
   "url": "https://www.together.ai/terms-of-service",
   "title": "Together AI Terms of Service",
   "publisher": "vendor",
   "quote": "You may not cancel or terminate this Agreement without our express written consent.",
   "supports": "cancelling needs written consent"
  },
  {
   "id": "s21",
   "url": "https://www.together.ai/pricing",
   "title": "Together AI pricing",
   "publisher": "vendor",
   "quote": "Contact sales",
   "supports": "reserved and committed options go through sales"
  },
  {
   "id": "s22",
   "url": "https://docs.together.ai/docs/account-management",
   "title": "Manage your account",
   "publisher": "vendor",
   "quote": "Due to OAuth authentication, you cannot create a new account using the same email address after deletion",
   "supports": "the email can't be reused"
  },
  {
   "id": "s23",
   "url": "https://docs.together.ai/docs/billing-credits",
   "title": "Credits",
   "publisher": "vendor",
   "quote": "Past-due balances must be paid separately using a valid payment method, regardless of your available credit balance.",
   "supports": "past-due balances are paid separately"
  },
  {
   "id": "s24",
   "url": "https://docs.together.ai/docs/dedicated-endpoints/pricing",
   "title": "Dedicated endpoints pricing",
   "publisher": "vendor",
   "quote": "A deployment bills for as long as it runs, not per token or per request.",
   "supports": "endpoints bill while running"
  },
  {
   "id": "s25",
   "url": "https://docs.together.ai/docs/dedicated-endpoints/pricing",
   "title": "Dedicated endpoints pricing",
   "publisher": "vendor",
   "quote": "A deployment scaled to zero replicas, or stopped, costs nothing.",
   "supports": "stopping or scaling to zero ends endpoint charges"
  },
  {
   "id": "s26",
   "url": "https://docs.together.ai/docs/gpu-clusters-billing",
   "title": "GPU clusters billing",
   "publisher": "vendor",
   "quote": "On-demand: Pay only for the time your cluster is running, with no upfront commitment.",
   "supports": "on-demand clusters bill while running"
  },
  {
   "id": "s27",
   "url": "https://docs.together.ai/docs/dedicated-endpoints/pricing",
   "title": "Dedicated endpoints pricing",
   "publisher": "vendor",
   "quote": "You can also set an inactivity timeout so a deployment that serves no requests stops on its own.",
   "supports": "inactivity timeout"
  },
  {
   "id": "s28",
   "url": "https://docs.together.ai/docs/gpu-clusters-billing",
   "title": "GPU clusters billing",
   "publisher": "vendor",
   "quote": "Storage is billed separately and continues to accrue charges even when no cluster is using it.",
   "supports": "storage keeps billing"
  },
  {
   "id": "s29",
   "url": "https://docs.together.ai/docs/gpu-clusters-billing",
   "title": "GPU clusters billing",
   "publisher": "vendor",
   "quote": "Must be manually deleted if no longer needed.",
   "supports": "shared volumes must be deleted by hand"
  },
  {
   "id": "s30",
   "url": "https://docs.together.ai/docs/billing-spend-controls",
   "title": "Spend controls",
   "publisher": "vendor",
   "quote": "Metering has a short delay, so some usage can arrive after the balance reaches zero.",
   "supports": "late-arriving usage"
  },
  {
   "id": "s31",
   "url": "https://docs.together.ai/docs/gpu-clusters-billing",
   "title": "GPU clusters billing",
   "publisher": "vendor",
   "quote": "The full reservation period is charged upfront and cannot be cancelled or partially refunded.",
   "supports": "reservations can't be cancelled or refunded"
  },
  {
   "id": "s32",
   "url": "https://docs.together.ai/docs/gpu-clusters-billing",
   "title": "GPU clusters billing",
   "publisher": "vendor",
   "quote": "Clusters are automatically decommissioned when their reservation period ends.",
   "supports": "reservations end on their own"
  },
  {
   "id": "s33",
   "url": "https://docs.together.ai/docs/gpu-clusters-billing",
   "title": "GPU clusters billing",
   "publisher": "vendor",
   "quote": "To extend a reservation, go to the cloud console Cluster Details view and then select the Extend Reservation button.",
   "supports": "where reservations are extended"
  },
  {
   "id": "s34",
   "url": "https://docs.together.ai/docs/gpu-clusters-billing",
   "title": "GPU clusters billing",
   "publisher": "vendor",
   "quote": "Reserved clusters cannot be paused.",
   "supports": "no pause for reserved clusters"
  },
  {
   "id": "s35",
   "url": "https://docs.together.ai/docs/billing-spend-controls",
   "title": "Spend controls",
   "publisher": "vendor",
   "quote": "ask your solutions architect to turn serverless access off",
   "supports": "stopping serverless spend on a contract"
  },
  {
   "id": "s36",
   "url": "https://docs.together.ai/docs/billing-payment-methods",
   "title": "Payment methods & invoices",
   "publisher": "vendor",
   "quote": "You cannot remove the default method until you set another method as default.",
   "supports": "removing payment methods"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Together's docs don't say whether deleting the account stops auto-recharge or running endpoints, clusters and storage",
   "The Terms say you may not cancel or terminate the agreement without Together's written consent, while the docs describe self-serve deletion; the docs don't reconcile the two",
   "Whether owners, admins or members can delete an account or stop resources isn't stated",
   "Refunds of unused credits on deletion aren't stated, and neither is how long data is kept after deletion",
   "Notice periods and the cancel process for contracted accounts and order forms aren't on the public pages"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Added a route for what stops charges without deleting the account: stop or scale endpoints to zero, stop on-demand clusters, delete shared volumes (storage keeps billing), and set a bank account as default to turn off auto-recharge",
    "Rebuilt the reserved route from the GPU clusters billing page: reservations are charged upfront, can't be cancelled, paused or refunded, and end automatically; contracted accounts ask their solutions architect to turn serverless off",
    "Deletion: added that the same email can't be reused, and that past-due balances must still be paid",
    "Added a pay-less item for scaling endpoints to zero or an inactivity timeout",
    "Re-checked the deletion steps, credits, payment-method and Terms quotes; confirmed"
   ]
  }
 },
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