How to cancel Daytona

Before you cancel

Export first

• Invoices: In the Wallet's Invoices section, click the three-dot button next to an invoice, click View, then optionally download it daytona.io

What happens to your data

The Terms give no deletion period for sandboxes, files or other customer content after an account closes.

What you lose

• Memory state of running sandboxes, which a stop does not keep (the filesystem is preserved)
• Access to the Services once the account is closed

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Free plan $200 in free compute is included daytona.io
• Pause A running sandbox stops automatically after 15 minutes by default, and a stopped sandbox is billed for reserved disk only daytona.io daytona.io
• Pause Archive a stopped container sandbox: archived sandboxes are not billed daytona.io
• Discount program Startup Program: up to $50k in free credits for startups daytona.io
• Discount program Volume discounts apply as you scale daytona.io

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Deleting sandboxes does not close the account, and you remain responsible for usage that happened before you delete the organization, cancel or disable billing
• Snapshots made from a deleted sandbox stay billed for storage
• Automatic top-up adds credits when the balance runs low; check the Wallet's Automatic top-up settings before closing
• Stopped sandboxes are billed for reserved disk only, so archive or delete the ones you no longer need
• Personal organizations cannot be deleted; a collaborative organization can be deleted by its Owner

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/daytona.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

1. Daytona pricing $200 in free compute included. (the free compute credit)
2. Daytona pricing Unlock volume discounts as you scale (volume discounts)
3. Terms of Service Current fees are listed on our Site (at https://www.daytona.io/pricing) or in a mutually agreed written order form. (order-form customers pay agreed fees)
4. Terms of Service Except where required by law, payments are non-cancelable and non-refundable. (payments are not refundable)
5. Terms of Service You may terminate at any time by closing your Account and paying all outstanding fees. (closing the account after paying fees)
6. Terms of Service is typically completed in forty-eight (48) hours after the termination, expiration, or cancellation. (the settlement period after termination)
7. Terms of Service Upon termination, you must cease all access and use of the Services. (access ends on termination)
8. Billing You are responsible for deleting all sandboxes and verifying that no active resources remain before cancelling. (stop or delete sandboxes before cancelling)
9. Billing you remain responsible for any sandbox usage that occurred before your action. (usage before the cancellation is still billed)
10. Billing In no event will any charge be asserted more than 30 calendar days after cancellation. (the time limit on late charges)
11. Billing After cancellation, Daytona sends a final billing summary to the billing email address(es) on file within 5 business days. (the final bill and how it arrives)
12. Billing Billed for reserved disk only. (stopped sandboxes are billed for disk only)
13. Billing Not billed. (archived sandboxes are not billed)
14. Billing Supported for container sandboxes only. (archiving works only for container sandboxes)
15. Billing Click View to see the invoice details. (how to view an invoice)
16. Sandboxes if not set, the default interval of 15 minutes is used (the default auto-stop interval)
17. Sandboxes Stopping terminates the running container. The filesystem is preserved, but memory state is not. (what stopping keeps and loses)
18. Organizations Personal organizations are there by default and cannot be deleted. (personal organizations cannot be deleted)
19. Organizations Confirm the deletion by typing the organization name and clicking Delete (the confirmation step for deleting an organization)
20. Organizations Owners have full administrative access to the organization and its resources. (Owners can administer and delete the organization)
21. Billing When you delete your organization, cancel your subscription, or disable billing (the actions that end billing)
22. Billing Delete all sandboxes across all projects (delete sandboxes before cancelling)
23. Billing remain billed for storage (snapshots of a deleted sandbox stay billed)
24. Billing No charges will be asserted for usage first reported more than 48 hours after cancellation. (late-reported usage isn't charged)
25. Billing Email support@daytona.io within 30 days of receiving your final settlement notice (how to dispute the final bill)
26. Organizations Expand the dropdown at the top-left corner of the sidebar (where to select the organization)
27. Daytona pricing Designed for businesses that need larger limits, SSO, audit logs, or BYOC (the plan sold through Contact Sales)
28. Daytona pricing Daytona supports startups with up to $50k in credits for free. (the startup credits program)
29. Billing Optionally, download the invoice (invoices can be downloaded)
30. Billing Add or update the when balance is low and bring balance to values (the automatic top-up settings)

Not confirmed yet

• The menu path for closing your Account isn't in Daytona's docs; the Terms say you may close it after paying outstanding fees
• The docs don't say how to turn off automatic top-up or remove a saved payment method; they explain only how to add or update them
• The Terms give no deletion period for sandboxes, files or other customer content after an account closes
• Whether unused paid credits are refunded when an account closes isn't addressed in the Terms or billing docs
• Notice, renewal and end-of-term rules for written order forms aren't public
• There is no documented export of sandbox files; invoices are the only downloads listed

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).