{
 "id": "daytona",
 "name": "Daytona",
 "category": "developer_tools",
 "website": "https://www.daytona.io",
 "domains": [
  "daytona.io",
  "app.daytona.io",
  "status.app.daytona.io",
  "trust.daytona.io"
 ],
 "summary": "Daytona is pay-as-you-go: delete every sandbox first (snapshots stay billed for storage), since you stay responsible for usage before you cancel. Personal organizations can't be deleted. Close your account after paying outstanding fees; a final billing summary follows within 5 business days.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Pay-as-you-go account",
   "applies_to": "Pay-as-you-go usage billing on the Daytona dashboard, for a personal or collaborative organization",
   "who": "The account owner; deleting a collaborative organization needs the Owner role",
   "method": "self_serve",
   "start_url": "https://app.daytona.io/dashboard/",
   "steps": [
    {
     "do": "In the Daytona Dashboard, open your organization and delete all sandboxes across all projects, then check that no active resources remain",
     "expect": null
    },
    {
     "do": "Remove snapshots you made from sandboxes too: they stay billed for storage after the sandbox is deleted",
     "expect": null
    },
    {
     "do": "To delete a collaborative organization (Owner only): expand the dropdown at the top-left of the sidebar, select the organization, click Settings, then Delete Organization",
     "expect": null
    },
    {
     "do": "Type the organization name to confirm, then click Delete",
     "expect": null
    },
    {
     "do": "Pay any outstanding fees, then close your Account; the docs don't give a menu path for this, so ask support@daytona.io if you need it",
     "expect": null
    }
   ],
   "confirm_by": "A final billing summary sent to the billing email on file within 5 business days after cancellation",
   "effective": "On termination. Charges for earlier usage can post during a 48-hour settlement window; usage first reported more than 48 hours after cancelling isn't charged, and no charge comes more than 30 calendar days after",
   "notice": null,
   "refund": "Except where required by law, payments are non-cancelable and non-refundable. Dispute charges by emailing support@daytona.io within 30 days of the final settlement notice",
   "fees": null,
   "source_ids": [
    "s4",
    "s5",
    "s6",
    "s8",
    "s9",
    "s10",
    "s11",
    "s18",
    "s19",
    "s20",
    "s21",
    "s22",
    "s23",
    "s24",
    "s25",
    "s26"
   ]
  },
  {
   "channel": "sales_contract",
   "label": "Written order form",
   "applies_to": "Customers on a mutually agreed written order form instead of the published pay-as-you-go rates",
   "who": "The customer party to the order form",
   "method": "contact_sales",
   "start_url": "https://www.daytona.io/contact",
   "steps": [
    {
     "do": "Read the written order form for its term, renewal and how it ends",
     "expect": null
    },
    {
     "do": "Contact Daytona sales through the Contact page to end or change the order form",
     "expect": null
    }
   ],
   "confirm_by": "Not documented; ask for written confirmation",
   "effective": "Not stated in Daytona's public Terms; check the order form",
   "notice": null,
   "refund": "Except where required by law, payments are non-cancelable and non-refundable",
   "fees": null,
   "source_ids": [
    "s3",
    "s4",
    "s27"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "$200 in free compute is included",
   "evidence": "documented",
   "source_ids": [
    "s1"
   ]
  },
  {
   "type": "pause",
   "what": "A running sandbox stops automatically after 15 minutes by default, and a stopped sandbox is billed for reserved disk only",
   "evidence": "documented",
   "source_ids": [
    "s12",
    "s16"
   ]
  },
  {
   "type": "pause",
   "what": "Archive a stopped container sandbox: archived sandboxes are not billed",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s14"
   ]
  },
  {
   "type": "discount_program",
   "what": "Startup Program: up to $50k in free credits for startups",
   "evidence": "documented",
   "source_ids": [
    "s28"
   ]
  },
  {
   "type": "discount_program",
   "what": "Volume discounts apply as you scale",
   "evidence": "documented",
   "source_ids": [
    "s2"
   ]
  }
 ],
 "export": [
  {
   "data": "Invoices",
   "how": "In the Wallet's Invoices section, click the three-dot button next to an invoice, click View, then optionally download it",
   "format": null,
   "limits": null,
   "source_ids": [
    "s15",
    "s29"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "On termination; the Terms say you must cease all access and use of the Services",
  "data_kept": "The Terms give no deletion period for sandboxes, files or other customer content after an account closes",
  "you_lose": [
   "Memory state of running sandboxes, which a stop does not keep (the filesystem is preserved)",
   "Access to the Services once the account is closed"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Deleting sandboxes does not close the account, and you remain responsible for usage that happened before you delete the organization, cancel or disable billing",
   "Snapshots made from a deleted sandbox stay billed for storage",
   "Automatic top-up adds credits when the balance runs low; check the Wallet's Automatic top-up settings before closing",
   "Stopped sandboxes are billed for reserved disk only, so archive or delete the ones you no longer need",
   "Personal organizations cannot be deleted; a collaborative organization can be deleted by its Owner"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.daytona.io/pricing",
   "title": "Daytona pricing",
   "publisher": "vendor",
   "quote": "$200 in free compute included.",
   "supports": "the free compute credit"
  },
  {
   "id": "s2",
   "url": "https://www.daytona.io/pricing",
   "title": "Daytona pricing",
   "publisher": "vendor",
   "quote": "Unlock volume discounts as you scale",
   "supports": "volume discounts"
  },
  {
   "id": "s3",
   "url": "https://www.daytona.io/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Current fees are listed on our Site (at https://www.daytona.io/pricing) or in a mutually agreed written order form.",
   "supports": "order-form customers pay agreed fees"
  },
  {
   "id": "s4",
   "url": "https://www.daytona.io/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Except where required by law, payments are non-cancelable and non-refundable.",
   "supports": "payments are not refundable"
  },
  {
   "id": "s5",
   "url": "https://www.daytona.io/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "You may terminate at any time by closing your Account and paying all outstanding fees.",
   "supports": "closing the account after paying fees"
  },
  {
   "id": "s6",
   "url": "https://www.daytona.io/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "is typically completed in forty-eight (48) hours after the termination, expiration, or cancellation.",
   "supports": "the settlement period after termination"
  },
  {
   "id": "s7",
   "url": "https://www.daytona.io/terms-of-service",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Upon termination, you must cease all access and use of the Services.",
   "supports": "access ends on termination"
  },
  {
   "id": "s8",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "You are responsible for deleting all sandboxes and verifying that no active resources remain before cancelling.",
   "supports": "stop or delete sandboxes before cancelling"
  },
  {
   "id": "s9",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "you remain responsible for any sandbox usage that occurred before your action.",
   "supports": "usage before the cancellation is still billed"
  },
  {
   "id": "s10",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "In no event will any charge be asserted more than 30 calendar days after cancellation.",
   "supports": "the time limit on late charges"
  },
  {
   "id": "s11",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "After cancellation, Daytona sends a final billing summary to the billing email address(es) on file within 5 business days.",
   "supports": "the final bill and how it arrives"
  },
  {
   "id": "s12",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "Billed for reserved disk only.",
   "supports": "stopped sandboxes are billed for disk only"
  },
  {
   "id": "s13",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "Not billed.",
   "supports": "archived sandboxes are not billed"
  },
  {
   "id": "s14",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "Supported for container sandboxes only.",
   "supports": "archiving works only for container sandboxes"
  },
  {
   "id": "s15",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "Click View to see the invoice details.",
   "supports": "how to view an invoice"
  },
  {
   "id": "s16",
   "url": "https://www.daytona.io/docs/en/sandboxes",
   "title": "Sandboxes",
   "publisher": "vendor",
   "quote": "if not set, the default interval of 15 minutes is used",
   "supports": "the default auto-stop interval"
  },
  {
   "id": "s17",
   "url": "https://www.daytona.io/docs/en/sandboxes",
   "title": "Sandboxes",
   "publisher": "vendor",
   "quote": "Stopping terminates the running container. The filesystem is preserved, but memory state is not.",
   "supports": "what stopping keeps and loses"
  },
  {
   "id": "s18",
   "url": "https://www.daytona.io/docs/en/organizations",
   "title": "Organizations",
   "publisher": "vendor",
   "quote": "Personal organizations are there by default and cannot be deleted.",
   "supports": "personal organizations cannot be deleted"
  },
  {
   "id": "s19",
   "url": "https://www.daytona.io/docs/en/organizations",
   "title": "Organizations",
   "publisher": "vendor",
   "quote": "Confirm the deletion by typing the organization name and clicking Delete",
   "supports": "the confirmation step for deleting an organization"
  },
  {
   "id": "s20",
   "url": "https://www.daytona.io/docs/en/organizations",
   "title": "Organizations",
   "publisher": "vendor",
   "quote": "Owners have full administrative access to the organization and its resources.",
   "supports": "Owners can administer and delete the organization"
  },
  {
   "id": "s21",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "When you delete your organization, cancel your subscription, or disable billing",
   "supports": "the actions that end billing"
  },
  {
   "id": "s22",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "Delete all sandboxes across all projects",
   "supports": "delete sandboxes before cancelling"
  },
  {
   "id": "s23",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "remain billed for storage",
   "supports": "snapshots of a deleted sandbox stay billed"
  },
  {
   "id": "s24",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "No charges will be asserted for usage first reported more than 48 hours after cancellation.",
   "supports": "late-reported usage isn't charged"
  },
  {
   "id": "s25",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "Email support@daytona.io within 30 days of receiving your final settlement notice",
   "supports": "how to dispute the final bill"
  },
  {
   "id": "s26",
   "url": "https://www.daytona.io/docs/en/organizations",
   "title": "Organizations",
   "publisher": "vendor",
   "quote": "Expand the dropdown at the top-left corner of the sidebar",
   "supports": "where to select the organization"
  },
  {
   "id": "s27",
   "url": "https://www.daytona.io/pricing",
   "title": "Daytona pricing",
   "publisher": "vendor",
   "quote": "Designed for businesses that need larger limits, SSO, audit logs, or BYOC",
   "supports": "the plan sold through Contact Sales"
  },
  {
   "id": "s28",
   "url": "https://www.daytona.io/pricing",
   "title": "Daytona pricing",
   "publisher": "vendor",
   "quote": "Daytona supports startups with up to $50k in credits for free.",
   "supports": "the startup credits program"
  },
  {
   "id": "s29",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "Optionally, download the invoice",
   "supports": "invoices can be downloaded"
  },
  {
   "id": "s30",
   "url": "https://www.daytona.io/docs/en/billing",
   "title": "Billing",
   "publisher": "vendor",
   "quote": "Add or update the when balance is low and bring balance to values",
   "supports": "the automatic top-up settings"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "The menu path for closing your Account isn't in Daytona's docs; the Terms say you may close it after paying outstanding fees",
   "The docs don't say how to turn off automatic top-up or remove a saved payment method; they explain only how to add or update them",
   "The Terms give no deletion period for sandboxes, files or other customer content after an account closes",
   "Whether unused paid credits are refunded when an account closes isn't addressed in the Terms or billing docs",
   "Notice, renewal and end-of-term rules for written order forms aren't public",
   "There is no documented export of sandbox files; invoices are the only downloads listed"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Re-checked both routes against Daytona's billing and organizations docs, Terms of Service and pricing page: deleting sandboxes first, closing the account after paying fees, the 48-hour settlement, the 30-day limit on late charges, the 5-business-day final summary and non-refundable payments are confirmed",
    "Added that snapshots made from a deleted sandbox stay billed for storage, and that usage first reported more than 48 hours after cancelling isn't charged",
    "Organization deletion: added the exact dashboard path (top-left sidebar dropdown, Settings, Delete Organization)",
    "Added the 30-day window to dispute the final bill by email to support@daytona.io, and that invoices can be downloaded",
    "Added the Startup Program (up to $50k in credits) from the pricing page, and a tip on automatic top-up"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/daytona",
 "json": "https://stackcut.io/exits/daytona.json",
 "evidence": {
  "packet_revision": "ed8610ff471660983e2583d3e039c20e55e9fc853a0f54ee53a779cd12caefef",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "daytona--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "daytona--sales-contract--r2",
    "channel": "sales_contract",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}