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How to cancel Tailscale

An Owner, Admin or Billing admin opens the admin console's Billing page, picks Cancel subscription from the Your plan menu and confirms. The tailnet moves to the free Personal plan (six users, non-commercial) when the billing period ends. Tailnets over six users must remove users first. Prepaid fees aren't refunded.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-05, then re-checked independently · JSON · Open data, CC BY 4.0

Open Tailscale's cancel page

The short answer

  • Where: If the tailnet has more than six users, delete or suspend users until six or fewer remain (console.tailscale.com).
  • When it ends: At the end of the current billing period the tailnet moves to the free Personal plan; you keep the paid plan and its features until then.
  • Billed by someone else? Cancel with them instead: a partner.
  • Before you go: export Invoices. What to save
  • Want to keep it for less? Free plan and more. Options

Before you cancel

Export first

  • Invoices: Go to the Billing page of the admin console, select the Invoices tab, then the download icon for each invoice (PDF). Invoices from the last 12 months tailscale.com

What happens to your data

Cancelling keeps the tailnet on the Personal plan. Deleting it permanently deletes node and user data; diagnostic logs and backups generally rotate out within 60 days.

What you lose

  • Paid-plan features once the billing period ends
  • Room for more than six users: the Personal plan is limited to six and is not for commercial use
  • Everything in the tailnet, at once, if you delete it instead

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Cancel in the admin console

Online, self-serve Paid Tailscale plans (such as Standard and Premium) billed through the admin console. Who can cancel: An Owner, Admin, or Billing admin of the tailnet.

  1. If the tailnet has more than six users, delete or suspend users until six or fewer remain
  2. Go to the Billing page of the admin consoleYou should see: the Your plan section
  3. In the Your plan section, open the ellipsis menu and select Cancel subscriptionYou should see: the details of the Personal plan and the features you'll lose access to
  4. Review the details, then confirm the cancellationYou should see: a Scheduled changes banner with the effective date
Confirm it worked
A Scheduled changes banner on the Billing page shows the date the tailnet moves to the Personal plan
Access ends
At the end of the current billing period the tailnet moves to the free Personal plan; you keep the paid plan and its features until then
Refunds
None: prepaid fees are non-refundable, and you are not charged a prorated amount for the rest of the period
Fees
Any outstanding invoices become immediately due when you close the account
Open the page
Source: tailscale.com tailscale.com

Delete the tailnet

Online, self-serve Any tailnet, when you want to stop using Tailscale entirely. Who can cancel: The tailnet Owner.

  1. Download any invoices you need first (Billing page, Invoices tab)
  2. Go to the General settings page of the admin console and select Delete tailnet
  3. Follow the confirmation steps, then select Delete
Access ends
Immediately: active subscriptions are cancelled and node and user data is permanently deleted
Refunds
None: prepaid fees are non-refundable
Fees
Any outstanding invoices become immediately due
Open the page
Source: tailscale.com tailscale.com tailscale.com

Billed through Azure Marketplace

In the billing platform's settings Tailscale bought through the Microsoft Azure Marketplace. Who can cancel: Whoever manages the Tailscale SaaS subscription in the Azure portal.

  1. Go to the SaaS page in the Azure portalYou should see: your Tailscale subscription
  2. Select the name of your Tailscale subscription, then select Delete
  3. If you also want the network gone, delete the tailnet in the Tailscale admin console: cancelling on Azure doesn't delete it
Open the page
Source: tailscale.com

Billed through AWS Marketplace

In the billing platform's settings Tailscale bought through AWS Marketplace, one of the cloud marketplaces Tailscale's pricing page offers. Who can cancel: The AWS account that holds the Tailscale subscription.

  1. Open the AWS Marketplace consoleYou should see: the Manage subscriptions page
  2. Open the Delivery method list, choose SaaS, then choose the Tailscale subscription
  3. Under Agreement, open the Actions list, choose Cancel subscription, type confirm and choose Yes, cancel subscription
  4. If you bought a public offer with contract (upfront) pricing, the console can't cancel it: within 48 hours of purchase contact AWS Customer Service; otherwise contact Tailscale as the seller
Access ends
AWS says cancelling stops future charges from being generated
Refunds
Not automatic: issued invoices aren't refunded unless you ask. A public contract cancelled within 48 hours of purchase can get a full refund from AWS Customer Service; otherwise ask the seller of record
Fees
Pay-as-you-go subscriptions: you remain responsible for usage already incurred
Open the page
Source: tailscale.com docs.aws.amazon.com

Annual and Enterprise plans

Through sales Annual subscription plans and Enterprise plans (which can be paid by annual invoice). Who can cancel: The customer's admin, with Tailscale's sales team.

  1. Contact Tailscale's sales team and ask to change or end the annual subscription
Refunds
Payments are non-cancelable and non-refundable except as the agreement expressly states
Fees
Any outstanding invoices become immediately due when you close the account
Open the page
Source: tailscale.com tailscale.com

Questions people ask

Can I get a refund if I cancel Tailscale?

Cancel in the admin console: None: prepaid fees are non-refundable, and you are not charged a prorated amount for the rest of the period. Delete the tailnet: None: prepaid fees are non-refundable. Annual and Enterprise plans: Payments are non-cancelable and non-refundable except as the agreement expressly states.

Source: tailscale.com tailscale.com

If I cancel Tailscale, when does my access end?

Cancel in the admin console: At the end of the current billing period the tailnet moves to the free Personal plan; you keep the paid plan and its features until then. Delete the tailnet: Immediately: active subscriptions are cancelled and node and user data is permanently deleted. Billed through AWS Marketplace: AWS says cancelling stops future charges from being generated.

Source: tailscale.com tailscale.com docs.aws.amazon.com

How do I cancel Tailscale if I pay through a partner?

Billed through Azure Marketplace: Go to the SaaS page in the Azure portal. Select the name of your Tailscale subscription, then select Delete. If you also want the network gone, delete the tailnet in the Tailscale admin console: cancelling on Azure doesn't delete it.

Source: tailscale.com

Is there a fee to cancel Tailscale?

Cancel in the admin console: Any outstanding invoices become immediately due when you close the account. Delete the tailnet: Any outstanding invoices become immediately due. Billed through AWS Marketplace: Pay-as-you-go subscriptions: you remain responsible for usage already incurred.

Source: tailscale.com tailscale.com docs.aws.amazon.com

What happens to my data when I cancel Tailscale?

Cancelling keeps the tailnet on the Personal plan. Deleting it permanently deletes node and user data; diagnostic logs and backups generally rotate out within 60 days.

Source: tailscale.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan The free Personal plan allows six users in one tailnet; it is not intended for commercial use. Cancelling a paid plan moves the tailnet to it tailscale.com tailscale.com
  • Cheaper plan Move to a cheaper paid plan: Billing page, Switch plan, Downgrade on the plan you want, then Confirm downgrade. It takes effect at the end of the billing period tailscale.com
  • Fewer seats Change your seat count: Billing page, Edit amount, then enter the total you want in New total seats tailscale.com
  • Student or nonprofit price Eligible charities, nonprofits and educational institutions get 50% off Tailscale list prices tailscale.com
  • Discount program A GitHub organization running an open source project with an OSI license can use Tailscale for free tailscale.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Cancelling downgrades the tailnet to the free Personal plan; it does not delete the tailnet
  • With more than six users, delete or suspend users before cancelling
  • If a downgrade is already scheduled, Cancel subscription is disabled: cancel the scheduled change first
  • A scheduled cancellation or downgrade can be undone before it takes effect from the Scheduled changes banner (Cancel all scheduled changes)
  • Deleting the tailnet (Owner only) cancels subscriptions immediately and permanently deletes its data
  • Cancelling a Tailscale subscription on Azure Marketplace does not delete the tailnet
  • Cancelling an AWS Marketplace subscription stops future AWS charges; refunds there aren't automatic

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/tailscale.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated limited).

Link from JustDeleteMe (MIT).

Sources

  1. Downgrade your plan Canceling your paid subscription downgrades your tailnet to the free Personal plan. (what cancelling does)
  2. Downgrade your plan Owner, Admin, or Billing admin (who can cancel or downgrade)
  3. Downgrade your plan Go to the Billing page of the admin console. (where the flow starts)
  4. Downgrade your plan menu, then select Cancel subscription. (the Cancel subscription step)
  5. Downgrade your plan If your tailnet has more than six users, you'll need to delete or suspend users before you can cancel. (the six-user limit before cancelling)
  6. Downgrade your plan You keep access to your current plan and its features until then, and are not charged a prorated amount. (access until the period ends)
  7. Downgrade your plan Review the details of the Personal plan and the features you'll lose access to, then confirm the cancellation. (the confirm step)
  8. Downgrade your plan Your tailnet stays on its current plan until the end of the billing period, then automatically moves to the Personal plan. (when the cancellation takes effect)
  9. Tailscale Terms of Service Any prepaid fees are non-refundable. (no refunds)
  10. Downgrade your plan A Scheduled changes banner appears on the billing page with the effective date. (how to confirm it worked)
  11. Tailscale Terms of Service Any outstanding invoices will become immediately due and payable (the final bill on closing)
  12. Delete your tailnet You need to be the Owner of a tailnet to delete it. (who can delete the tailnet)
  13. Delete your tailnet When you delete a tailnet, any active subscriptions are immediately canceled. (deleting cancels subscriptions at once)
  14. Delete your tailnet We will permanently delete all node and user data and metadata for your tailnet from our coordination server's database. (what deleting removes)
  15. Tailscale on Azure Marketplace If you purchased Tailscale through the Azure Marketplace, manage your billing details and get invoices through the Azure portal. (Azure-billed accounts are managed in Azure)
  16. Tailscale on Azure Marketplace Go to the SaaS page in the Azure portal. Select the name of your Tailscale subscription and select Delete. (the Azure cancel steps)
  17. Tailscale on Azure Marketplace Canceling your Tailscale billing subscription on Azure Marketplace does not delete your Tailscale network (known as a tailnet). (the tailnet survives an Azure cancel)
  18. Tailscale pricing If you are on an annual subscription plan and would like to make any changes, our sales team is happy to help. (annual plans are changed through sales)
  19. Tailscale pricing you can also choose to pay via an annual invoice (Enterprise annual invoicing)
  20. Tailscale Terms of Service Except as expressly stated in the Agreement, payments are non-cancelable, non-transferable, non-refundable, and not subject to acceptance. (payments are non-cancelable and non-refundable)
  21. Free pricing plans and discounts The Personal plan permits 6 free users in a single Tailscale network, known as a tailnet. (the free Personal plan)
  22. Downgrade your plan For the plan you wish to use, select Downgrade. (downgrading to another plan)
  23. Downgrade your plan Downgrades take effect at the end of your current billing period. (when a downgrade takes effect)
  24. Modify an existing plan Select Edit amount. (where seats are changed)
  25. Modify an existing plan In New total seats, enter the total amount of seats that you want for your tailnet. (setting the seat count)
  26. Free pricing plans and discounts Eligible charities, not-for-profit organizations, and educational institutions receive a 50% discount on Tailscale list prices. (the nonprofit and education discount)
  27. Free pricing plans and discounts Your GitHub organization can use Tailscale for free if you're using it for an open source project which has an OSI license. (the free open source plan)
  28. Manage your invoices Select the Invoices tab. (where invoices are)
  29. Manage your invoices download PDFs of invoices from the last 12 months for your Tailscale account. (invoice format and limit)
  30. Downgrade your plan The Personal plan is limited to six users and is not intended for commercial use. (Personal plan limits)
  31. Downgrade your plan If you already have a scheduled plan downgrade, Cancel subscription is disabled. (cancel is disabled while a downgrade is scheduled)
  32. Downgrade your plan You can cancel a scheduled downgrade at any time before it takes effect. (undoing a scheduled change)
  33. Delete your tailnet will generally rotate out automatically within 60 days. (logs and backups after deletion)
  34. Tailscale Terms of Service your payment method will continue to be charged applicable Fees, unless and until you change your Plan or close your account. (billing continues until you change plan or close the account)
  35. Tailscale pricing Additional seats are immediately charged to Stripe, prorated to the end of the month. (extra users on monthly plans are billed at once)
  36. Tailscale Terms of Service You may close your account at any time by following the instructions in our Documentation. (you can close the account at any time)
  37. Tailscale pricing Get started with Tailscale through your preferred cloud marketplace (Tailscale is sold through cloud marketplaces (AWS, Azure))
  38. Cancel your product subscription (AWS Marketplace Buyer Guide) Open the AWS Marketplace console at https://console.aws.amazon.com/marketplace. (where the AWS cancel starts)
  39. Cancel your product subscription (AWS Marketplace Buyer Guide) Under Agreement, open the Actions list and choose Cancel subscription. (the AWS cancel step)
  40. Cancel your product subscription (AWS Marketplace Buyer Guide) Canceling stops future charges from being generated. (what an AWS cancel stops)
  41. Cancel your product subscription (AWS Marketplace Buyer Guide) It doesn't automatically refund charges on invoices that have already been issued, and refunds aren't automatic (AWS refunds must be requested)
  42. Cancel your product subscription (AWS Marketplace Buyer Guide) For public offers with contract (upfront) pricing, self-service cancellation isn't available in the console. (contract offers can't be cancelled in the console)
  43. Cancel your product subscription (AWS Marketplace Buyer Guide) If you cancel a public contract within 48 hours of purchase, AWS Customer Service can also process a full refund without seller involvement. (the 48-hour refund)
  44. Cancel your product subscription (AWS Marketplace Buyer Guide) In all other cases, including private offers and cancellations more than 48 hours after purchase, contact the seller of record to request a refund. (later refunds come from the seller)

Not confirmed yet

  • Whether the cancel flow asks for a reason or shows an offer is not documented
  • How and when an annual or Enterprise contract can be ended (notice period, end of term) is not published; the pricing page only says to contact sales
  • When a seat reduction lowers the bill is not documented
  • Where the seat and invoice controls sit in the admin console (the Billing page, each invoice's download icon) and how to apply for the nonprofit and education discount weren't re-read in this review; Tailscale's billing and discount docs describe them
  • When an Azure or AWS Marketplace cancellation takes effect for the tailnet, and Tailscale's refund terms there, are not documented on Tailscale's pages
  • Tailscale doesn't document any App Store or Google Play billing

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).