Business software · Developer tools, hosting and APIs

How to cancel Browserless

Browserless says you can switch plans or cancel anytime, but the in-account steps aren't documented. The Terms let you end them by notifying the company; support@browserless.io is the only address they give. Your stored email is destroyed once you cancel and the billing period expires.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-08, then re-checked independently · JSON · Open data, CC BY 4.0

Open Browserless's cancel page

The short answer

  • Where: Sign in to the Account Dashboard (browserless.io).
  • When it ends: Not documented; the privacy policy ties deleting your data to cancelling and the end of the billing period.
  • Want to keep it for less? Free plan and more. Options

Before you cancel

What happens to your data

Browserless stores your email address when you buy a subscription and destroys it automatically once you cancel and the billing period expires; session data isn't retained long-term.

What you lose

  • Paid-plan allowances, if you move to the Free plan: 1k units a month on Free, against 20k units per month on Prototyping

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Plan in your account

Online, self-serve Free, Prototyping, Starter and Scale plans on a browserless.io account, paid monthly or yearly. Who can cancel: The account holder.

  1. Sign in to the Account Dashboard
  2. Find your plan and cancel or switch it; Browserless doesn't document the menu names
Confirm it worked
Not documented on the pages read
Access ends
Not documented; the privacy policy ties deleting your data to cancelling and the end of the billing period
Refunds
Browserless's public pages don't say whether monthly or yearly plans are refundable
Fees
Paid plans bill overage per unit: $0.0020 on Prototyping, $0.0017 on Starter and $0.0015 on Scale
Open the page
Source: browserless.io

Notify Browserless

By email Any plan, if you can't find or confirm the in-account steps. Who can cancel: The account holder.

  1. Email support@browserless.io, the only contact address the Terms give, saying you no longer wish to use the Services, and ask for written confirmation
Confirm it worked
A written reply from support; no confirmation is documented
Access ends
Not stated in the Terms
Open the page
Source: browserless.io

Enterprise

Through sales Enterprise plans with custom pricing, including private deployments and licensed self-hosting. Who can cancel: The customer on the Enterprise agreement.

  1. Check your Enterprise agreement for its term, renewal and notice rules
  2. Contact Browserless through the Contact page (the pricing page's Contact Sales link) to end or change the agreement
Confirm it worked
Not documented; ask for written confirmation
Access ends
Not stated on Browserless's public pages; check the agreement
Open the page
Source: browserless.io

Questions people ask

Can I get a refund if I cancel Browserless?

Plan in your account: Browserless's public pages don't say whether monthly or yearly plans are refundable.

Source: browserless.io

If I cancel Browserless, when does my access end?

Plan in your account: Not documented; the privacy policy ties deleting your data to cancelling and the end of the billing period. Notify Browserless: Not stated in the Terms. Enterprise: Not stated on Browserless's public pages; check the agreement.

Source: browserless.io browserless.io

Is there a fee to cancel Browserless?

Plan in your account: Paid plans bill overage per unit: $0.0020 on Prototyping, $0.0017 on Starter and $0.0015 on Scale.

Source: browserless.io

What happens to my data when I cancel Browserless?

Browserless stores your email address when you buy a subscription and destroys it automatically once you cancel and the billing period expires; session data isn't retained long-term.

Source: browserless.io

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan Free plan with 1k units a month and 2 concurrent browsers browserless.io
  • Cheaper plan Switch to a smaller plan at any time browserless.io
  • Pay yearly Pay yearly instead of monthly; the pricing page labels yearly billing Save 30% browserless.io

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • The pricing page's only cancellation line is 'Switch plans or cancel anytime.'; the steps behind it aren't documented
  • Payment details are held by Stripe, not Browserless, which keeps only your zip code and country
  • To ask for deletion of personal information, contact the Privacy Compliance Officer at support@browserless.io
  • No confirmation step is documented, so ask for written confirmation of any cancellation

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/browserless.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Browserless pricing Switch plans or cancel anytime. (plans can be switched or cancelled at any time)
  2. Browserless pricing billed annually (the listed prices are yearly-billing figures)
  3. Browserless pricing Save 30% (yearly billing is labeled as a saving)
  4. Browserless pricing 1k units/month (the Free plan's monthly allowance)
  5. Browserless pricing 20k units per month (the Prototyping plan's monthly allowance)
  6. Browserless pricing $0.0020 per unit overages (the Prototyping overage rate)
  7. Terms of Service You may terminate these Terms of Service at any time by notifying us that you no longer wish to use our Services (the customer may end the Terms by notifying Browserless)
  8. Terms of Service support@browserless.io (the contact address the Terms list)
  9. Privacy Policy Upon purchasing a subscription to browserless we store your email address. (what is stored when you buy a subscription)
  10. Privacy Policy When you cancel your account, and the billing period expires, we automatically destroy this information (the stored email is destroyed after cancelling and the end of the billing period)
  11. Privacy Policy If you would like to: access, correct, amend or delete any personal information we have about you (you can ask for personal information to be deleted)
  12. Privacy Policy contact our Privacy Compliance Officer at (the address to ask for deletion)
  13. Browserless pricing $0.0017 per unit overages (the Starter overage rate)
  14. Browserless pricing Pay Monthly (monthly billing is offered)
  15. Browserless pricing $0.0015 per unit overages (the Scale overage rate)
  16. Terms of Service Questions about the Terms of Service should be sent to us at support@browserless.io. (the contact address in the Terms)
  17. Browserless pricing Custom pricing for large-scale deployments (Enterprise plans are custom-priced through sales)
  18. Privacy Policy This data is used to improve and maintain the service and is not retained long-term. (session data isn't kept long-term)
  19. Privacy Policy we transmit it via an encrypted connection to our Payment Processor, Stripe. (Stripe processes payments)

Not confirmed yet

  • The steps to cancel or switch a plan inside the Account Dashboard aren't in Browserless's docs or pricing page
  • The Terms don't name an address for cancellation notices or say whether a cancellation takes effect at the end of the billing period
  • Browserless's public pages don't state refunds for monthly or yearly plans, or what happens to unused units after cancelling
  • Monthly-billing prices for the paid plans aren't shown on the pricing page; the listed prices are yearly-billing figures
  • Enterprise agreement terms (length, renewal, notice) aren't public
  • No export of account or session data is documented

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).