The short answer
- Where: In the Render Dashboard, open the workspace dropdown in the top-left corner and select Billing (dashboard.render.com).
- When it ends: The plan change takes effect immediately. Compute is prorated to the second, so a service's compute is billed only while it runs.
- Before you go: export Render Postgres databases (logical backups). What to save
- Want to keep it for less? Free plan and more. Options
Before you cancel
Export first
- Render Postgres databases (logical backups): On the database's Recovery page, click Create export, then click the export's download link (Compressed archive (.dir.tar.gz)). Dashboard exports aren't available for databases on the Free compute plan (use pg_dump from your own machine instead); exports are kept for seven days render.com
- Files on a service's persistent disk: Set up SSH for the service, then transfer files with SCP render.com
What happens to your data
Not stated for closed workspaces. The Terms say data on Render's servers may be deleted at any time and that exporting before termination is your responsibility; the privacy policy keeps profile information and credentials for as long as you have an account.
What you lose
- Higher-plan features, right away, when you downgrade (the plan change details list the reductions)
- All environments and services in a deleted project
- Team access beyond one member on Hobby
Cancel, by who bills you
Pick the route for whoever charges you: the name on your card statement or receipt tells you.
Downgrade to Hobby and stop services
- In the Render Dashboard, open the workspace dropdown in the top-left corner and select BillingYou should see:
Plan
- Under Plan, click Update Plan, then click Choose for the Hobby planYou should see:
the plan change details, including any feature reductions
- Review the details and click Confirm
- Export database backups and disk files you need, then turn off or delete paid services and datastores (deleting a project deletes all its environments and services)
- Repeat for every workspace you pay for
- Confirm it worked
- The Billing page shows the workspace's current plan
- Access ends
- The plan change takes effect immediately. Compute is prorated to the second, so a service's compute is billed only while it runs
- Refunds
- No refunds for cancellation
- Fees
- Render bills monthly in arrears, generally at the start of each calendar month, so one more invoice covers the last period's plan, compute and metered usage. Hobby has no monthly fee, but with a card on file, bandwidth or pipeline minutes above the included amounts are still billed
Delete the workspace or account
- Export what you need first: Render says you alone are responsible for exporting your content before your account is terminated
- As a workspace Admin, delete each workspace you no longer need (Render's docs don't describe the screens)
- Manage your User Account from your user settings at dashboard.render.com/u/settings; to have your personal data deleted, email privacy@render.com
- Refunds
- You may cancel your User Account at any time, but there are no refunds for cancellation
- Fees
- All accrued and unpaid charges through the effective date of the cancellation are invoiced
Questions people ask
Can I get a refund if I cancel Render?
Downgrade to Hobby and stop services: No refunds for cancellation. Delete the workspace or account: You may cancel your User Account at any time, but there are no refunds for cancellation.
Source: render.com render.com render.com render.com render.com render.com
If I cancel Render, when does my access end?
Downgrade to Hobby and stop services: The plan change takes effect immediately. Compute is prorated to the second, so a service's compute is billed only while it runs.
Source: render.com render.com
Is there a fee to cancel Render?
Downgrade to Hobby and stop services: Render bills monthly in arrears, generally at the start of each calendar month, so one more invoice covers the last period's plan, compute and metered usage. Hobby has no monthly fee, but with a card on file, bandwidth or pipeline minutes above the included amounts are still billed. Delete the workspace or account: All accrued and unpaid charges through the effective date of the cancellation are invoiced.
Source: render.com render.com render.com render.com
What happens to my data when I cancel Render?
Not stated for closed workspaces. The Terms say data on Render's servers may be deleted at any time and that exporting before termination is your responsibility; the privacy policy keeps profile information and credentials for as long as you have an account.
Source: render.com render.com render.com
Keep it for less
Before cancelling, check whether one of these does the job. Offers change and differ by account.
- Free plan The Hobby workspace plan has no monthly fee (you pay only for usage) and allows one team member and 25 services. Each workspace also gets 750 free instance hours a month; free Postgres databases expire 30 days after creation render.com render.com
- Cheaper plan Move from Scale to Pro with Update Plan on the Billing page; the change is immediate render.com
Cheaper ways to get the same job done
Stackcut prices the alternatives to Render from public list prices.
For AI agents
- The person signs in and handles any two-factor code; an agent should never ask for a password.
- Downgrading removes only the workspace fee: paid services keep billing compute until they are turned off or deleted
- Render bills in arrears at the start of each month, so expect one more invoice after you stop
- On Pro or Scale, the workspace fee is waived only for a month with no services (live or suspended) and no activity
- A Hobby workspace with a card on file is still billed for bandwidth or pipeline minutes above the included amounts
- Only Admins can delete a workspace; Admins and the Billing role can edit the payment method
- Each workspace is billed separately: check every workspace you belong to
- Removing a payment method triggers an immediate invoice for all usage accrued to that date, charged to that card before it is removed
Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/render.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.
Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.
Delete your account (separate from cancelling)
Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).
Link from JustDeleteMe (MIT).
Sources
- Workspaces, Members, and Roles
Open the workspace dropdown in the top-left corner and select Billing.
(where the plan change starts) - Workspaces, Members, and Roles
Under the Plan section, click Update Plan.
(Update Plan) - Workspaces, Members, and Roles
Click the Choose button for your desired plan
(choosing the new plan) - Workspaces, Members, and Roles
Click Confirm.
(the final confirm) - Workspaces, Members, and Roles
Your plan change takes effect immediately. You can view your workspace's current plan from the Billing page at any time.
(the change is immediate, and how to confirm it) - Platform Features by Workspace Plan
The Hobby plan does not have a monthly fee, so you only pay for usage.
(Hobby has no monthly fee) - Platform Features by Workspace Plan
You can change your workspace's plan from its Billing page in the Render Dashboard.
(where the plan is changed) - Pricing
Render charges for three things: your workspace plan (flat subscription), metered features like bandwidth (usage-based), and compute for your applications (usage-based).
(what Render bills) - Pricing
If you create a web service on a paid compute plan and turn it off 24 hours later, you are only billed for 24 hours of compute.
(turning a service off stops compute charges) - Pricing
If a workspace has no services (live or suspended) and no activity during a month, the workspace subscription fee for that month will be waived.
(when the workspace fee is waived) - Workspaces, Members, and Roles
Has full access to the workspace's resources and organizational settings (such as member management, billing management, and secure login enforcement).
(the Admin role manages billing) - Workspaces, Members, and Roles
Has full access to the workspace's billing settings, including updating payment method.
(the Billing role) - Workspaces, Members, and Roles
Delete workspace 🟢 ❌ ❌ ❌ ❌
(the permissions table: only Admins (first column) can delete a workspace) - Terms of Service
You may cancel your User Account at any time; however, there are no refunds for cancellation.
(no refunds) - Terms of Service
on a monthly basis in arrears, generally at the beginning of each calendar month
(billing in arrears) - Terms of Service
upon termination or cancellation of your User Account or this Agreement, for all accrued and unpaid charges through the effective date of such termination or cancellation.
(the final invoice) - Terms of Service
You are solely responsible for exporting your User Content from the Service prior to termination of your account for any reason.
(export before closing) - FAQ
Yes, if you've added a payment method.
(free-instance workspaces can still be billed for extra bandwidth or pipeline minutes) - Platform Features by Workspace Plan
Each Hobby workspace is limited to a single team member and 25 total services.
(Hobby limits) - Deploy for Free
Render grants 750 Free instance hours to each workspace per calendar month
(free instance hours) - Deploy for Free
Free Render Postgres databases expire 30 days after creation.
(free Postgres expiry) - FAQ
Render bills each workspace monthly for the items listed below.
(each workspace is billed) - Projects and Environments
Deleting a project deletes all of its associated environments and services.
(deleting a project) - Terms of Service
You may control your User profile and how you interact with the Service by changing the settings at https://dashboard.render.com/u/settings.
(where user settings are) - Privacy Policy
submit a Valid Request for your right to access, delete, correct, or obtain a copy of your Personal Data described in this Privacy Policy by emailing us at: privacy@render.com
(personal-data deletion requests go to privacy@render.com) - Backup and Recovery for Render Postgres
From your database's Recovery page, click Create export
(creating a Postgres export) - Backup and Recovery for Render Postgres
Each export is provided as a compressed archive (.dir.tar.gz). Click any export's download link to save it to your local machine.
(the export format and download) - Backup and Recovery for Render Postgres
Render does not create logical backups for databases on the Free compute plan.
(no exports for free databases) - Backup and Recovery for Render Postgres
Render retains logical backups for seven days after creation, regardless of your workspace plan.
(how long exports are kept) - Persistent Disks
After you set up SSH for your service, you can transfer files using SCP
(copying files off a disk) - Terms of Service
Any data, User Account history and User Account content residing on Render's servers, may be deleted, altered, moved or transferred at any time for any reason
(data may be deleted) - Privacy Policy
We retain your profile information and credentials for as long as you have an account with us.
(profile data kept while the account exists) - Workspaces, Members, and Roles
Edit payment method 🟢 ❌ ❌ ❌ 🟢
(the permissions table: Admins and the Billing role (last column) can edit the payment method) - Backup and Recovery for Render Postgres
Use the pg_dump utility from your local machine
(Free-plan databases can be exported with pg_dump) - Terms of Service
remove a payment method from your User Account, in which case all accrued and unpaid charges for usage through the date of such request shall be invoiced and charged
(removing a card triggers an invoice for usage to date)
Not confirmed yet
- Render's docs don't describe how to delete a workspace or a User Account, or how to suspend or delete a single service, or what those screens show
- Whether suspended services, persistent disks or paid datastores keep incurring charges is not stated; only turning a service off is said to stop compute billing
- Which roles can change the workspace plan is not stated explicitly (Admins have billing management; the Billing role has full access to billing settings)
- How long data is kept after a workspace or account is deleted is not stated
- How Enterprise contracts renew or are cancelled is not publicly documented
Independent re-check, 2026-09-29
A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.
Partly confirmed (see what's unverified), 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).
