{
 "id": "render",
 "name": "Render",
 "category": "developer_tools",
 "website": "https://render.com",
 "domains": [
  "render.com",
  "onrender.com"
 ],
 "summary": "An Admin opens the workspace dropdown, Billing, Update Plan, and chooses Hobby (no monthly fee); the change is immediate. Compute is billed by the second, so also turn off or delete paid services. Render bills monthly in arrears, so a final invoice for accrued charges follows.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Downgrade to Hobby and stop services",
   "applies_to": "Pro and Scale workspace plans and paid compute, billed by card; each workspace is billed separately",
   "who": "A workspace Admin (Admins have billing management; the Billing role has full access to billing settings)",
   "method": "self_serve",
   "start_url": "https://dashboard.render.com",
   "steps": [
    {
     "do": "In the Render Dashboard, open the workspace dropdown in the top-left corner and select Billing",
     "expect": "Plan"
    },
    {
     "do": "Under Plan, click Update Plan, then click Choose for the Hobby plan",
     "expect": "the plan change details, including any feature reductions"
    },
    {
     "do": "Review the details and click Confirm",
     "expect": null
    },
    {
     "do": "Export database backups and disk files you need, then turn off or delete paid services and datastores (deleting a project deletes all its environments and services)",
     "expect": null
    },
    {
     "do": "Repeat for every workspace you pay for",
     "expect": null
    }
   ],
   "confirm_by": "The Billing page shows the workspace's current plan",
   "effective": "The plan change takes effect immediately. Compute is prorated to the second, so a service's compute is billed only while it runs",
   "notice": null,
   "refund": "No refunds for cancellation",
   "fees": "Render bills monthly in arrears, generally at the start of each calendar month, so one more invoice covers the last period's plan, compute and metered usage. Hobby has no monthly fee, but with a card on file, bandwidth or pipeline minutes above the included amounts are still billed",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s7",
    "s8",
    "s9",
    "s10",
    "s11",
    "s12",
    "s14",
    "s15",
    "s18",
    "s22",
    "s23",
    "s33",
    "s35"
   ]
  },
  {
   "channel": "direct_web",
   "label": "Delete the workspace or account",
   "applies_to": "Leaving Render entirely",
   "who": "A workspace Admin (only Admins can delete a workspace); the account holder for the User Account",
   "method": "self_serve",
   "start_url": "https://dashboard.render.com/u/settings",
   "steps": [
    {
     "do": "Export what you need first: Render says you alone are responsible for exporting your content before your account is terminated",
     "expect": null
    },
    {
     "do": "As a workspace Admin, delete each workspace you no longer need (Render's docs don't describe the screens)",
     "expect": null
    },
    {
     "do": "Manage your User Account from your user settings at dashboard.render.com/u/settings; to have your personal data deleted, email privacy@render.com",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": null,
   "refund": "You may cancel your User Account at any time, but there are no refunds for cancellation",
   "fees": "All accrued and unpaid charges through the effective date of the cancellation are invoiced",
   "source_ids": [
    "s13",
    "s14",
    "s15",
    "s16",
    "s17",
    "s24",
    "s25"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "The Hobby workspace plan has no monthly fee (you pay only for usage) and allows one team member and 25 services. Each workspace also gets 750 free instance hours a month; free Postgres databases expire 30 days after creation",
   "evidence": "documented",
   "source_ids": [
    "s6",
    "s19",
    "s20",
    "s21"
   ]
  },
  {
   "type": "downgrade",
   "what": "Move from Scale to Pro with Update Plan on the Billing page; the change is immediate",
   "evidence": "documented",
   "source_ids": [
    "s2",
    "s3",
    "s5"
   ]
  }
 ],
 "export": [
  {
   "data": "Render Postgres databases (logical backups)",
   "how": "On the database's Recovery page, click Create export, then click the export's download link",
   "format": "Compressed archive (.dir.tar.gz)",
   "limits": "Dashboard exports aren't available for databases on the Free compute plan (use pg_dump from your own machine instead); exports are kept for seven days",
   "source_ids": [
    "s26",
    "s27",
    "s28",
    "s29",
    "s34"
   ]
  },
  {
   "data": "Files on a service's persistent disk",
   "how": "Set up SSH for the service, then transfer files with SCP",
   "format": null,
   "limits": null,
   "source_ids": [
    "s30"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "A plan change takes effect immediately; a service stops billing once it is turned off",
  "data_kept": "Not stated for closed workspaces. The Terms say data on Render's servers may be deleted at any time and that exporting before termination is your responsibility; the privacy policy keeps profile information and credentials for as long as you have an account",
  "you_lose": [
   "Higher-plan features, right away, when you downgrade (the plan change details list the reductions)",
   "All environments and services in a deleted project",
   "Team access beyond one member on Hobby"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Downgrading removes only the workspace fee: paid services keep billing compute until they are turned off or deleted",
   "Render bills in arrears at the start of each month, so expect one more invoice after you stop",
   "On Pro or Scale, the workspace fee is waived only for a month with no services (live or suspended) and no activity",
   "A Hobby workspace with a card on file is still billed for bandwidth or pipeline minutes above the included amounts",
   "Only Admins can delete a workspace; Admins and the Billing role can edit the payment method",
   "Each workspace is billed separately: check every workspace you belong to",
   "Removing a payment method triggers an immediate invoice for all usage accrued to that date, charged to that card before it is removed"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://render.com/docs/team-members",
   "title": "Workspaces, Members, and Roles",
   "publisher": "vendor",
   "quote": "Open the workspace dropdown in the top-left corner and select Billing.",
   "supports": "where the plan change starts"
  },
  {
   "id": "s2",
   "url": "https://render.com/docs/team-members",
   "title": "Workspaces, Members, and Roles",
   "publisher": "vendor",
   "quote": "Under the Plan section, click Update Plan.",
   "supports": "Update Plan"
  },
  {
   "id": "s3",
   "url": "https://render.com/docs/team-members",
   "title": "Workspaces, Members, and Roles",
   "publisher": "vendor",
   "quote": "Click the Choose button for your desired plan",
   "supports": "choosing the new plan"
  },
  {
   "id": "s4",
   "url": "https://render.com/docs/team-members",
   "title": "Workspaces, Members, and Roles",
   "publisher": "vendor",
   "quote": "Click Confirm.",
   "supports": "the final confirm"
  },
  {
   "id": "s5",
   "url": "https://render.com/docs/team-members",
   "title": "Workspaces, Members, and Roles",
   "publisher": "vendor",
   "quote": "Your plan change takes effect immediately. You can view your workspace's current plan from the Billing page at any time.",
   "supports": "the change is immediate, and how to confirm it"
  },
  {
   "id": "s6",
   "url": "https://render.com/docs/platform-features-by-plan",
   "title": "Platform Features by Workspace Plan",
   "publisher": "vendor",
   "quote": "The Hobby plan does not have a monthly fee, so you only pay for usage.",
   "supports": "Hobby has no monthly fee"
  },
  {
   "id": "s7",
   "url": "https://render.com/docs/platform-features-by-plan",
   "title": "Platform Features by Workspace Plan",
   "publisher": "vendor",
   "quote": "You can change your workspace's plan from its Billing page in the Render Dashboard.",
   "supports": "where the plan is changed"
  },
  {
   "id": "s8",
   "url": "https://render.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "Render charges for three things: your workspace plan (flat subscription), metered features like bandwidth (usage-based), and compute for your applications (usage-based).",
   "supports": "what Render bills"
  },
  {
   "id": "s9",
   "url": "https://render.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "If you create a web service on a paid compute plan and turn it off 24 hours later, you are only billed for 24 hours of compute.",
   "supports": "turning a service off stops compute charges"
  },
  {
   "id": "s10",
   "url": "https://render.com/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "If a workspace has no services (live or suspended) and no activity during a month, the workspace subscription fee for that month will be waived.",
   "supports": "when the workspace fee is waived"
  },
  {
   "id": "s11",
   "url": "https://render.com/docs/team-members",
   "title": "Workspaces, Members, and Roles",
   "publisher": "vendor",
   "quote": "Has full access to the workspace's resources and organizational settings (such as member management, billing management, and secure login enforcement).",
   "supports": "the Admin role manages billing"
  },
  {
   "id": "s12",
   "url": "https://render.com/docs/team-members",
   "title": "Workspaces, Members, and Roles",
   "publisher": "vendor",
   "quote": "Has full access to the workspace's billing settings, including updating payment method.",
   "supports": "the Billing role"
  },
  {
   "id": "s13",
   "url": "https://render.com/docs/team-members",
   "title": "Workspaces, Members, and Roles",
   "publisher": "vendor",
   "quote": "Delete workspace 🟢 ❌ ❌ ❌ ❌",
   "supports": "the permissions table: only Admins (first column) can delete a workspace"
  },
  {
   "id": "s14",
   "url": "https://render.com/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "You may cancel your User Account at any time; however, there are no refunds for cancellation.",
   "supports": "no refunds"
  },
  {
   "id": "s15",
   "url": "https://render.com/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "on a monthly basis in arrears, generally at the beginning of each calendar month",
   "supports": "billing in arrears"
  },
  {
   "id": "s16",
   "url": "https://render.com/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "upon termination or cancellation of your User Account or this Agreement, for all accrued and unpaid charges through the effective date of such termination or cancellation.",
   "supports": "the final invoice"
  },
  {
   "id": "s17",
   "url": "https://render.com/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "You are solely responsible for exporting your User Content from the Service prior to termination of your account for any reason.",
   "supports": "export before closing"
  },
  {
   "id": "s18",
   "url": "https://render.com/docs/faq",
   "title": "FAQ",
   "publisher": "vendor",
   "quote": "Yes, if you've added a payment method.",
   "supports": "free-instance workspaces can still be billed for extra bandwidth or pipeline minutes"
  },
  {
   "id": "s19",
   "url": "https://render.com/docs/platform-features-by-plan",
   "title": "Platform Features by Workspace Plan",
   "publisher": "vendor",
   "quote": "Each Hobby workspace is limited to a single team member and 25 total services.",
   "supports": "Hobby limits"
  },
  {
   "id": "s20",
   "url": "https://render.com/docs/free",
   "title": "Deploy for Free",
   "publisher": "vendor",
   "quote": "Render grants 750 Free instance hours to each workspace per calendar month",
   "supports": "free instance hours"
  },
  {
   "id": "s21",
   "url": "https://render.com/docs/free",
   "title": "Deploy for Free",
   "publisher": "vendor",
   "quote": "Free Render Postgres databases expire 30 days after creation.",
   "supports": "free Postgres expiry"
  },
  {
   "id": "s22",
   "url": "https://render.com/docs/faq",
   "title": "FAQ",
   "publisher": "vendor",
   "quote": "Render bills each workspace monthly for the items listed below.",
   "supports": "each workspace is billed"
  },
  {
   "id": "s23",
   "url": "https://render.com/docs/projects",
   "title": "Projects and Environments",
   "publisher": "vendor",
   "quote": "Deleting a project deletes all of its associated environments and services.",
   "supports": "deleting a project"
  },
  {
   "id": "s24",
   "url": "https://render.com/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "You may control your User profile and how you interact with the Service by changing the settings at https://dashboard.render.com/u/settings.",
   "supports": "where user settings are"
  },
  {
   "id": "s25",
   "url": "https://render.com/privacy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "submit a Valid Request for your right to access, delete, correct, or obtain a copy of your Personal Data described in this Privacy Policy by emailing us at: privacy@render.com",
   "supports": "personal-data deletion requests go to privacy@render.com"
  },
  {
   "id": "s26",
   "url": "https://render.com/docs/postgresql-backups",
   "title": "Backup and Recovery for Render Postgres",
   "publisher": "vendor",
   "quote": "From your database's Recovery page, click Create export",
   "supports": "creating a Postgres export"
  },
  {
   "id": "s27",
   "url": "https://render.com/docs/postgresql-backups",
   "title": "Backup and Recovery for Render Postgres",
   "publisher": "vendor",
   "quote": "Each export is provided as a compressed archive (.dir.tar.gz). Click any export's download link to save it to your local machine.",
   "supports": "the export format and download"
  },
  {
   "id": "s28",
   "url": "https://render.com/docs/postgresql-backups",
   "title": "Backup and Recovery for Render Postgres",
   "publisher": "vendor",
   "quote": "Render does not create logical backups for databases on the Free compute plan.",
   "supports": "no exports for free databases"
  },
  {
   "id": "s29",
   "url": "https://render.com/docs/postgresql-backups",
   "title": "Backup and Recovery for Render Postgres",
   "publisher": "vendor",
   "quote": "Render retains logical backups for seven days after creation, regardless of your workspace plan.",
   "supports": "how long exports are kept"
  },
  {
   "id": "s30",
   "url": "https://render.com/docs/disks",
   "title": "Persistent Disks",
   "publisher": "vendor",
   "quote": "After you set up SSH for your service, you can transfer files using SCP",
   "supports": "copying files off a disk"
  },
  {
   "id": "s31",
   "url": "https://render.com/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Any data, User Account history and User Account content residing on Render's servers, may be deleted, altered, moved or transferred at any time for any reason",
   "supports": "data may be deleted"
  },
  {
   "id": "s32",
   "url": "https://render.com/privacy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "We retain your profile information and credentials for as long as you have an account with us.",
   "supports": "profile data kept while the account exists"
  },
  {
   "id": "s33",
   "url": "https://render.com/docs/team-members",
   "title": "Workspaces, Members, and Roles",
   "publisher": "vendor",
   "quote": "Edit payment method 🟢 ❌ ❌ ❌ 🟢",
   "supports": "the permissions table: Admins and the Billing role (last column) can edit the payment method"
  },
  {
   "id": "s34",
   "url": "https://render.com/docs/postgresql-backups",
   "title": "Backup and Recovery for Render Postgres",
   "publisher": "vendor",
   "quote": "Use the pg_dump utility from your local machine",
   "supports": "Free-plan databases can be exported with pg_dump"
  },
  {
   "id": "s35",
   "url": "https://render.com/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "remove a payment method from your User Account, in which case all accrued and unpaid charges for usage through the date of such request shall be invoiced and charged",
   "supports": "removing a card triggers an invoice for usage to date"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "Render's docs don't describe how to delete a workspace or a User Account, or how to suspend or delete a single service, or what those screens show",
   "Whether suspended services, persistent disks or paid datastores keep incurring charges is not stated; only turning a service off is said to stop compute billing",
   "Which roles can change the workspace plan is not stated explicitly (Admins have billing management; the Billing role has full access to billing settings)",
   "How long data is kept after a workspace or account is deleted is not stated",
   "How Enterprise contracts renew or are cancelled is not publicly documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "partial",
   "notes": [
    "s25 re-copied so the quote shows privacy@render.com takes deletion requests",
    "export[0].limits: Free-plan databases can still be exported with pg_dump (new s34)",
    "tip added: removing a payment method triggers an invoice for usage to date (new s35)",
    "routes[0].effective: per-second billing stated for compute",
    "Still unconfirmed: workspace/account deletion screens, billing of suspended services and disks, who besides Admins can change the plan"
   ]
  }
 },
 "delete_account": {
  "url": "https://render.com/",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "stackcut": {
  "vendor_id": "render",
  "name": "Render",
  "recipes": [
   {
    "id": "replace-render",
    "title": "App hosting PaaS",
    "best_year_one_net": 190
   }
  ]
 },
 "page": "https://stackcut.io/cancel/render",
 "json": "https://stackcut.io/exits/render.json",
 "evidence": {
  "packet_revision": "6c3f34bb8f6b2dbdfd8747592118318b37874b466e32f7156b52ebc9477df375",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "render--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "render--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}