How to cancel Statsig

Before you cancel

Export first

• Usage data for billable events: Export usage from the Usage and Billing tab docs.statsig.com
• Exposure, event and result data: Use the Data export API listed on the pricing page. Which plan includes this export isn't clear from the text read statsig.com

What happens to your data

No period is stated. Statsig's Data Processing Addendum says that after the Services end it returns or deletes Customer Personal Data at the customer's choice, unless storage is required for archives or allowed by law.

What you lose

• Unlimited analytics retention on Pro; the free Developer plan keeps 1 year
• Metric Lift computations once you pass 2M events a month on the Developer plan

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Free plan Developer plan: free, 2M events a month and 1 year of analytics retention; above 2M events, gate and config targeting keep working but Metric Lift computations stop statsig.com
• Discount program At high volume, Statsig says switching to an Enterprise plan with volume discounts can lower your bill statsig.com

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Pro covers one project per subscription; additional projects need their own upgrade
• Overages from the last billing period are charged on the next bill, so a final charge can follow cancellation
• Export usage from the Usage and Billing tab before you cancel
• Notices to Statsig must be in writing and sent to contractnotices@statsig.com
• Statsig's agreements name Amplitude, Inc. as the provider, under the Statsig name

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/statsig.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

1. Statsig Self Service Subscription Agreement This SSA will automatically renew for additional 1-month terms unless Customer cancels the SSA prior to the end of the then-current term. (the agreement renews monthly unless cancelled before the term ends)
2. Statsig Self Service Subscription Agreement BECOMING A PARTY TO THIS SELF SERVICE SUBSCRIPTION AGREEMENT (who becomes bound by the agreement at signup)
3. Statsig Self Service Subscription Agreement PROVIDED BY AMPLITUDE, INC. (the company named as the provider in the agreement)
4. Statsig Self Service Subscription Agreement Statsig may increase the Fees for any renewal term by providing Customer with at least 30 days’ prior written notice. (the notice Statsig must give before raising fees)
5. Statsig Self Service Subscription Agreement Unpaid Fees are subject to a finance charge of 1.5% per month on the outstanding balance (the finance charge on unpaid fees)
6. Statsig Self Service Subscription Agreement Customer will retain all rights, title, and interest in and to Customer Data. (the customer keeps its data)
7. Statsig Self Service Subscription Agreement Notices to Statsig must be sent to contractnotices@statsig.com. (where written notices go)
8. Statsig Pricing On Statsig's Pro tier, you will be charged a baseline fee of $150 per month at the start of each billing period. (the Pro baseline fee)
9. Statsig Pricing Once you exceed this amount, you'll be charged $0.05 per additional 1K events used within the month billing period. (the overage rate)
10. Statsig Pricing This overage fee will be included in your monthly bill, which will be charged to the credit card on file. (overage is charged to the card on file)
11. Statsig Pricing Each pro subscription applies to one project only. (one project per Pro subscription)
12. Statsig Pricing 2M events per month (the Developer free allowance)
13. Statsig Pricing Enterprise customers are eligible for custom billing and payment terms. (Enterprise billing terms are custom)
14. Statsig Pricing Export exposure, event, and result data (the data that the export offering covers)
15. Statsig FAQ Export usage from the Usage and Billing tab. (how to export usage)
16. Statsig FAQ Additional projects require their own upgrade. (extra projects need their own upgrade)
17. Statsig Pricing 1-year analytics retention (the Developer analytics retention)
18. Statsig Pricing Unlimited analytics retention (the Pro analytics retention)
19. Statsig Pricing If you incur overages during a given billing period, those overages will be included in your bill for the next billing period. (overages are billed a period later)
20. Statsig Self Service Subscription Agreement All notices under this SSA will be in writing and will be deemed to have been duly given when receipt is electronically confirmed. (how a notice counts as given)
21. Statsig Enterprise Terms Except as otherwise specified in an Order Form, each subscription term will automatically renew for 12-month periods (12-month automatic renewal)
22. Statsig Enterprise Terms unless either party gives the other party notice of non-renewal at least 30 days prior to the end of the then-current term. (the 30-day non-renewal notice)
23. Statsig Enterprise Terms Notices to Statsig must be sent to contractnotices@statsig.com. (where Enterprise notices go)
24. Statsig Enterprise Terms All notices under this ESA will be in writing (notices must be written)
25. Statsig Enterprise Terms All Fees shall be paid annually in advance within 30 days of invoice in U.S. Dollars and are nonrefundable. (annual billing in advance, nonrefundable)
26. Statsig Enterprise Terms Payment obligations are non-cancelable, and an Order Form amount and AUC cannot be decreased during the relevant term. (payments can't be cancelled or reduced mid-term)
27. Statsig Pricing If you want to stay on the Developer tier, gate and config targeting will continue to work, but Metric Lift computations will stop. (what the free tier keeps above 2M events)
28. Statsig Pricing If you want to lower your bill, you can switch to an Enterprise plan at any point. (Enterprise as a way to lower the bill)
29. Statsig Data Processing Addendum Following completion of the Services, at Customer's choice, Statsig will return or delete Customer Personal Data, (return or deletion of personal data after the Services end)
30. Statsig FAQ Each Statsig Pro plan unlocks one project with pro features and 5M events. (Pro includes 5M events)

Not confirmed yet

• Statsig's public docs don't name the console control that cancels a Pro subscription, or which roles can use it
• Refund terms for self-serve plans aren't in Statsig's self-serve agreement
• Whether access to Pro features continues to the end of the paid month after cancelling isn't stated
• Which plan includes the Data export API isn't spelled out on the pricing page
• How long data is kept after a subscription ends isn't stated; the Data Processing Addendum gives no timeframe
• Statsig's pricing page and terms don't mention buying through a cloud marketplace

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).