{
 "id": "statsig",
 "name": "Statsig",
 "category": "developer_tools",
 "website": "https://www.statsig.com",
 "domains": [
  "statsig.com",
  "console.statsig.com",
  "docs.statsig.com"
 ],
 "summary": "Statsig Pro ($150 a month, one project) renews monthly unless you cancel before the current term ends; Statsig doesn't name the cancel control, and notices go to contractnotices@statsig.com. Overages land on the next bill. Enterprise terms renew for 12 months unless notice comes 30 days before term end.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Pro subscription",
   "applies_to": "Pro subscriptions under the self-serve subscription agreement, billed monthly ($150 baseline, one project each)",
   "who": "The customer bound by the self-serve agreement, signed in to the console; which console roles can cancel isn't documented",
   "method": "self_serve",
   "start_url": "https://console.statsig.com",
   "steps": [
    {
     "do": "Sign in to the Statsig console and open the Usage and Billing tab to check the plan, usage and the card on file",
     "expect": "Usage and Billing"
    },
    {
     "do": "Cancel the renewal before the current 1-month term ends",
     "expect": null
    },
    {
     "do": "If you find no cancel option, send written notice to contractnotices@statsig.com, the address the agreement gives for notices to Statsig, and keep the confirmation of receipt",
     "expect": null
    }
   ],
   "confirm_by": "Notices count as given when receipt is electronically confirmed",
   "effective": "The agreement stops renewing at the end of the current 1-month term if you cancel before it ends",
   "notice": "No notice period is stated; cancel before the current 1-month term ends",
   "refund": null,
   "fees": "Pro has a $150 baseline fee at the start of each billing period; events over the 5M included cost $0.05 per additional 1K, and overages are billed on the next period's bill to the card on file, so a final overage charge can follow. Unpaid fees carry a 1.5% monthly finance charge",
   "source_ids": [
    "s1",
    "s2",
    "s4",
    "s5",
    "s7",
    "s8",
    "s9",
    "s10",
    "s15",
    "s19",
    "s20",
    "s30"
   ]
  },
  {
   "channel": "sales_contract",
   "label": "Enterprise agreement",
   "applies_to": "Enterprise plans under Statsig's Enterprise terms and an Order Form",
   "who": "The customer that signed the Order Form",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Find the end of the current subscription term in your Order Form, and count back 30 days",
     "expect": null
    },
    {
     "do": "Send written notice of non-renewal to contractnotices@statsig.com before that deadline",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "At the end of the current subscription term; without notice it renews for 12-month periods unless the Order Form says otherwise",
   "notice": "Notice of non-renewal at least 30 days before the end of the then-current term, in writing to contractnotices@statsig.com",
   "refund": "Fees are nonrefundable",
   "fees": "Fees are paid annually in advance; payment obligations are non-cancelable and an Order Form amount can't be decreased during the term",
   "source_ids": [
    "s21",
    "s22",
    "s23",
    "s24",
    "s25",
    "s26"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "Developer plan: free, 2M events a month and 1 year of analytics retention; above 2M events, gate and config targeting keep working but Metric Lift computations stop",
   "evidence": "documented",
   "source_ids": [
    "s12",
    "s17",
    "s27"
   ]
  },
  {
   "type": "discount_program",
   "what": "At high volume, Statsig says switching to an Enterprise plan with volume discounts can lower your bill",
   "evidence": "documented",
   "source_ids": [
    "s28"
   ]
  }
 ],
 "export": [
  {
   "data": "Usage data for billable events",
   "how": "Export usage from the Usage and Billing tab",
   "format": null,
   "limits": null,
   "source_ids": [
    "s15"
   ]
  },
  {
   "data": "Exposure, event and result data",
   "how": "Use the Data export API listed on the pricing page",
   "format": null,
   "limits": "Which plan includes this export isn't clear from the text read",
   "source_ids": [
    "s14"
   ]
  }
 ],
 "after_cancel": {
  "access_until": "Not stated. The agreement stops renewing at the end of the current 1-month term if you cancel before it ends",
  "data_kept": "No period is stated. Statsig's Data Processing Addendum says that after the Services end it returns or deletes Customer Personal Data at the customer's choice, unless storage is required for archives or allowed by law",
  "you_lose": [
   "Unlimited analytics retention on Pro; the free Developer plan keeps 1 year",
   "Metric Lift computations once you pass 2M events a month on the Developer plan"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Pro covers one project per subscription; additional projects need their own upgrade",
   "Overages from the last billing period are charged on the next bill, so a final charge can follow cancellation",
   "Export usage from the Usage and Billing tab before you cancel",
   "Notices to Statsig must be in writing and sent to contractnotices@statsig.com",
   "Statsig's agreements name Amplitude, Inc. as the provider, under the Statsig name"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.statsig.com/terms",
   "title": "Statsig Self Service Subscription Agreement",
   "publisher": "vendor",
   "quote": "This SSA will automatically renew for additional 1-month terms unless Customer cancels the SSA prior to the end of the then-current term.",
   "supports": "the agreement renews monthly unless cancelled before the term ends"
  },
  {
   "id": "s2",
   "url": "https://www.statsig.com/terms",
   "title": "Statsig Self Service Subscription Agreement",
   "publisher": "vendor",
   "quote": "BECOMING A PARTY TO THIS SELF SERVICE SUBSCRIPTION AGREEMENT",
   "supports": "who becomes bound by the agreement at signup"
  },
  {
   "id": "s3",
   "url": "https://www.statsig.com/terms",
   "title": "Statsig Self Service Subscription Agreement",
   "publisher": "vendor",
   "quote": "PROVIDED BY AMPLITUDE, INC.",
   "supports": "the company named as the provider in the agreement"
  },
  {
   "id": "s4",
   "url": "https://www.statsig.com/terms",
   "title": "Statsig Self Service Subscription Agreement",
   "publisher": "vendor",
   "quote": "Statsig may increase the Fees for any renewal term by providing Customer with at least 30 days’ prior written notice.",
   "supports": "the notice Statsig must give before raising fees"
  },
  {
   "id": "s5",
   "url": "https://www.statsig.com/terms",
   "title": "Statsig Self Service Subscription Agreement",
   "publisher": "vendor",
   "quote": "Unpaid Fees are subject to a finance charge of 1.5% per month on the outstanding balance",
   "supports": "the finance charge on unpaid fees"
  },
  {
   "id": "s6",
   "url": "https://www.statsig.com/terms",
   "title": "Statsig Self Service Subscription Agreement",
   "publisher": "vendor",
   "quote": "Customer will retain all rights, title, and interest in and to Customer Data.",
   "supports": "the customer keeps its data"
  },
  {
   "id": "s7",
   "url": "https://www.statsig.com/terms",
   "title": "Statsig Self Service Subscription Agreement",
   "publisher": "vendor",
   "quote": "Notices to Statsig must be sent to contractnotices@statsig.com.",
   "supports": "where written notices go"
  },
  {
   "id": "s8",
   "url": "https://www.statsig.com/pricing",
   "title": "Statsig Pricing",
   "publisher": "vendor",
   "quote": "On Statsig's Pro tier, you will be charged a baseline fee of $150 per month at the start of each billing period.",
   "supports": "the Pro baseline fee"
  },
  {
   "id": "s9",
   "url": "https://www.statsig.com/pricing",
   "title": "Statsig Pricing",
   "publisher": "vendor",
   "quote": "Once you exceed this amount, you'll be charged $0.05 per additional 1K events used within the month billing period.",
   "supports": "the overage rate"
  },
  {
   "id": "s10",
   "url": "https://www.statsig.com/pricing",
   "title": "Statsig Pricing",
   "publisher": "vendor",
   "quote": "This overage fee will be included in your monthly bill, which will be charged to the credit card on file.",
   "supports": "overage is charged to the card on file"
  },
  {
   "id": "s11",
   "url": "https://www.statsig.com/pricing",
   "title": "Statsig Pricing",
   "publisher": "vendor",
   "quote": "Each pro subscription applies to one project only.",
   "supports": "one project per Pro subscription"
  },
  {
   "id": "s12",
   "url": "https://www.statsig.com/pricing",
   "title": "Statsig Pricing",
   "publisher": "vendor",
   "quote": "2M events per month",
   "supports": "the Developer free allowance"
  },
  {
   "id": "s13",
   "url": "https://www.statsig.com/pricing",
   "title": "Statsig Pricing",
   "publisher": "vendor",
   "quote": "Enterprise customers are eligible for custom billing and payment terms.",
   "supports": "Enterprise billing terms are custom"
  },
  {
   "id": "s14",
   "url": "https://www.statsig.com/pricing",
   "title": "Statsig Pricing",
   "publisher": "vendor",
   "quote": "Export exposure, event, and result data",
   "supports": "the data that the export offering covers"
  },
  {
   "id": "s15",
   "url": "https://docs.statsig.com/faq",
   "title": "Statsig FAQ",
   "publisher": "vendor",
   "quote": "Export usage from the Usage and Billing tab.",
   "supports": "how to export usage"
  },
  {
   "id": "s16",
   "url": "https://docs.statsig.com/faq",
   "title": "Statsig FAQ",
   "publisher": "vendor",
   "quote": "Additional projects require their own upgrade.",
   "supports": "extra projects need their own upgrade"
  },
  {
   "id": "s17",
   "url": "https://www.statsig.com/pricing",
   "title": "Statsig Pricing",
   "publisher": "vendor",
   "quote": "1-year analytics retention",
   "supports": "the Developer analytics retention"
  },
  {
   "id": "s18",
   "url": "https://www.statsig.com/pricing",
   "title": "Statsig Pricing",
   "publisher": "vendor",
   "quote": "Unlimited analytics retention",
   "supports": "the Pro analytics retention"
  },
  {
   "id": "s19",
   "url": "https://www.statsig.com/pricing",
   "title": "Statsig Pricing",
   "publisher": "vendor",
   "quote": "If you incur overages during a given billing period, those overages will be included in your bill for the next billing period.",
   "supports": "overages are billed a period later"
  },
  {
   "id": "s20",
   "url": "https://www.statsig.com/terms",
   "title": "Statsig Self Service Subscription Agreement",
   "publisher": "vendor",
   "quote": "All notices under this SSA will be in writing and will be deemed to have been duly given when receipt is electronically confirmed.",
   "supports": "how a notice counts as given"
  },
  {
   "id": "s21",
   "url": "https://www.statsig.com/enterprise-terms",
   "title": "Statsig Enterprise Terms",
   "publisher": "vendor",
   "quote": "Except as otherwise specified in an Order Form, each subscription term will automatically renew for 12-month periods",
   "supports": "12-month automatic renewal"
  },
  {
   "id": "s22",
   "url": "https://www.statsig.com/enterprise-terms",
   "title": "Statsig Enterprise Terms",
   "publisher": "vendor",
   "quote": "unless either party gives the other party notice of non-renewal at least 30 days prior to the end of the then-current term.",
   "supports": "the 30-day non-renewal notice"
  },
  {
   "id": "s23",
   "url": "https://www.statsig.com/enterprise-terms",
   "title": "Statsig Enterprise Terms",
   "publisher": "vendor",
   "quote": "Notices to Statsig must be sent to contractnotices@statsig.com.",
   "supports": "where Enterprise notices go"
  },
  {
   "id": "s24",
   "url": "https://www.statsig.com/enterprise-terms",
   "title": "Statsig Enterprise Terms",
   "publisher": "vendor",
   "quote": "All notices under this ESA will be in writing",
   "supports": "notices must be written"
  },
  {
   "id": "s25",
   "url": "https://www.statsig.com/enterprise-terms",
   "title": "Statsig Enterprise Terms",
   "publisher": "vendor",
   "quote": "All Fees shall be paid annually in advance within 30 days of invoice in U.S. Dollars and are nonrefundable.",
   "supports": "annual billing in advance, nonrefundable"
  },
  {
   "id": "s26",
   "url": "https://www.statsig.com/enterprise-terms",
   "title": "Statsig Enterprise Terms",
   "publisher": "vendor",
   "quote": "Payment obligations are non-cancelable, and an Order Form amount and AUC cannot be decreased during the relevant term.",
   "supports": "payments can't be cancelled or reduced mid-term"
  },
  {
   "id": "s27",
   "url": "https://www.statsig.com/pricing",
   "title": "Statsig Pricing",
   "publisher": "vendor",
   "quote": "If you want to stay on the Developer tier, gate and config targeting will continue to work, but Metric Lift computations will stop.",
   "supports": "what the free tier keeps above 2M events"
  },
  {
   "id": "s28",
   "url": "https://www.statsig.com/pricing",
   "title": "Statsig Pricing",
   "publisher": "vendor",
   "quote": "If you want to lower your bill, you can switch to an Enterprise plan at any point.",
   "supports": "Enterprise as a way to lower the bill"
  },
  {
   "id": "s29",
   "url": "https://statsig.com/legal/online-dpa",
   "title": "Statsig Data Processing Addendum",
   "publisher": "vendor",
   "quote": "Following completion of the Services, at Customer's choice, Statsig will return or delete Customer Personal Data,",
   "supports": "return or deletion of personal data after the Services end"
  },
  {
   "id": "s30",
   "url": "https://docs.statsig.com/faq",
   "title": "Statsig FAQ",
   "publisher": "vendor",
   "quote": "Each Statsig Pro plan unlocks one project with pro features and 5M events.",
   "supports": "Pro includes 5M events"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Statsig's public docs don't name the console control that cancels a Pro subscription, or which roles can use it",
   "Refund terms for self-serve plans aren't in Statsig's self-serve agreement",
   "Whether access to Pro features continues to the end of the paid month after cancelling isn't stated",
   "Which plan includes the Data export API isn't spelled out on the pricing page",
   "How long data is kept after a subscription ends isn't stated; the Data Processing Addendum gives no timeframe",
   "Statsig's pricing page and terms don't mention buying through a cloud marketplace"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Re-checked every route fact against Statsig's self-serve and Enterprise terms, pricing page and FAQ; quotes confirmed",
    "Added an Enterprise route: 12-month auto-renewal, non-renewal notice at least 30 days before term end to contractnotices@statsig.com, nonrefundable annual fees",
    "Pro route: overages are billed on the next period's bill, so a final charge can follow; added the written-notice fallback and how notices count as received",
    "Added what the free Developer plan keeps above 2M events and the Data Processing Addendum's return-or-delete rule",
    "Statsig has no app-store billing and documents no marketplace billing",
    "Rewrote the not-confirmed notes for readers"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/statsig",
 "json": "https://stackcut.io/exits/statsig.json",
 "evidence": {
  "packet_revision": "6a84a5ef0e564c28a6fee870560775738c5a40bf29d5ed7524863574c5a70f64",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "statsig--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
    "route_id": "statsig--sales-contract--r2",
    "channel": "sales_contract",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}