How to cancel your Docker subscription

Before you cancel

Export first

• Images and tags in your Docker Hub repositories: Pull them to your machine before cancelling or deactivating: docker pull -a <image> fetches every tag, or pull just the tags you need (Container images). After a paid plan is cancelled, private repositories beyond the free plan's limit are locked docs.docker.com docs.docker.com

What happens to your data

The subscription agreement lets Docker delete usage history and data files for AI features and Cloud Sandboxes within 90 days of termination, or within 30 days for free accounts. Deactivating the account doesn't delete personal data: use Docker's Privacy request form for that.

What you lose

• Private repositories beyond the free limit (they are locked), and Pro collaborators on private repositories
• Team or Business members provisioned through SCIM without a password, who are locked out
• Paid features such as unlimited private repositories, Docker Build Cloud and commercial Docker Desktop use
• Every Docker product and service tied to the account, if you deactivate it

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Free plan Docker Personal is free for individual developers, with 100 Docker Hub pulls an hour per user; cancelling a paid plan returns you to it docs.docker.com docker.com
• Free plan Docker Desktop itself is free for small businesses (fewer than 250 employees and under $10 million in annual revenue), personal use, education and non-commercial open source projects docs.docker.com
• Fewer seats Team and Business: in Docker Home select the organization, go to Billing, Active plans, open the plan's action menu and choose Remove seats, then confirm the billing details. You must remove members from the organization to match docs.docker.com
• Cheaper plan Business to Team: contact the Docker Sales and Support team (you lose SSO and other Business features). Team or Business can't move to Pro, but you can stay on Team with as few as one user docker.com

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Retention step: Cancel plan asks you to complete a feedback survey
• You can't pause or delay a plan: cancel it, downgrade, or remove seats instead
• Billing periods are calculated in UTC: cancel well before the renewal date
• If a payment fails there is a 15-day grace period; after it, the subscription drops to free and paid features are disabled
• Docker Desktop at a company with 250 or more employees, or $10 million or more in revenue, isn't covered by the free terms
• Pay by invoice is only available for renewing annual subscriptions
• Deactivating the account is permanent, and needs the paid plan cancelled and your organizations left first

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/docker.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

1. Docker plans Sign in to Docker Home and go to Billing. (where cancelling starts)
2. Docker plans From Active plans, select the action menu next to your Docker plan. (the action menu step)
3. Docker plans Select Cancel plan and complete the feedback survey. (the final step and the survey)
4. Docker plans You can cancel at any time before your renewal date, but you can't pause or delay a plan. (cancel before renewal; no pause)
5. Docker plans While the unused portion is not refundable, you still retain access to paid features until the end of the current billing cycle. (when access ends; no refund of the unused portion)
6. Docker plans Canceling a paid plan returns your account to Docker Personal or a basic organization account. (what the account becomes)
7. Docker plans Docker Pro private repository collaborators are removed and additional private repositories are locked. (what is lost on cancelling)
8. Docker plans Docker Team or Docker Business members provisioned through SCIM without a password will be locked out. (SCIM members are locked out)
9. Docker plans For paid individual and organization plans, you must convert private repositories to fit your new plan limits. (private repositories must fit the free limit)
10. Docker plans Billing periods are calculated in UTC (Coordinated Universal Time) (billing periods run in UTC)
11. Docker Pricing FAQs Self-serve customers can cancel their subscription at any time prior to the renewal date, but are not subject to refunds outside of a 15-day window. (auto-renewal timing and the 15-day refund window)
12. Docker plans if you have a sales-assisted Docker Business plan, you must contact your account manager to cancel (sales-assisted plans cancel through the account manager)
13. Docker Subscription Service Agreement The Initial Term will automatically renew for additional 12-month periods unless a party provides at least 30 days' written notice prior to the end of the then-current term (auto-renewal and the 30-day notice)
14. Docker Subscription Service Agreement In the case of non-renewal by Customer, notice of non-renewal by email shall be sent to sales@docker.com. (how notice is sent)
15. Docker Subscription Service Agreement all fees and other amounts payable by Customer under this Agreement are non-refundable, and Customer's payment obligations are non-cancelable (no refunds on contracts)
16. Docker Subscription Service Agreement all fees owed by Customer to Docker pursuant to such Order Form or this Agreement (as applicable) will be immediately due (fees owed at the end of an order form)
17. Deactivate an account Downgrade it to a Docker Personal subscription (cancel the paid plan before deactivating)
18. Deactivate an account If you are an organization or company owner, you must leave your organization or company before deactivating your Docker account (leave organizations first)
19. Deactivate an account Download any images and tags you want to keep. (export images before leaving)
20. Deactivate an account Select your avatar to open the drop-down menu. Select Account settings. (where deactivation starts)
21. Deactivate an account Select Deactivate account, then select again to confirm. (the confirmation step)
22. Deactivate an account All Docker products and services that use your Docker account are inaccessible after deactivating your account. (what deactivating does)
23. Deactivate an account permanent and can't be undone (deactivation is permanent)
24. Docker plans Docker Personal is free for individual developers (the free plan)
25. Docker Pricing 100 pulls/hr per user (the free plan's pull limit)
26. Docker Desktop license agreement Small businesses (fewer than 250 employees AND less than $10 million in annual revenue) (free Docker Desktop for small businesses)
27. Docker Desktop license agreement Non-commercial open source projects (free Docker Desktop for non-commercial open source)
28. Docker plans When you remove seats, you must remove members from your organization (removing seats)
29. Docker Pricing FAQs You must contact the Docker Sales and Support team to complete the downgrade process. (Business to Team needs Sales and Support)
30. Docker Pricing FAQs The Pro plan does not include the support of the Hub organization and only allows a single user usage. (Team or Business can't move to Pro)
31. Docker Pricing FAQs The customers can decide to stay on the Team plan with a minimum one user or cancel the subscription at the end of the subscription period. (staying on Team with one user)
32. Docker Pricing FAQs For all self-serve subscriptions, the plan will be automatically renewed at the end of the subscription period. (self-serve plans auto-renew)
33. Subscription and billing FAQs You can't pause or delay a subscription, but you can downgrade your subscription. (no pause)
34. Subscription and billing FAQs If your subscription payment fails, there is a grace period of 15 days, including the due date. (the failed-payment grace period)
35. Subscription and billing FAQs the subscription downgrades to a free subscription and all paid features are disabled (what happens after the grace period)
36. Subscription and billing FAQs Pay by invoice is only available for renewing annual subscriptions, not for purchasing upgrades or additional seats. (pay by invoice)
37. Docker Subscription Service Agreement Docker may delete Customer's usage history and data files older than 12 months or within 90 days of the termination of this Agreement (data deletion after termination)
38. Docker Subscription Service Agreement may be deleted within 30 days from termination (the shorter period for free accounts)
39. Deactivate an account To request personal data deletion, fill out Docker's Privacy request form. (personal data deletion is a separate request)
40. Docker plans unlimited private repositories, Docker Build Cloud, and commercial Docker Desktop use (the paid features you lose)
41. Docker Subscription Service Agreement Any agreement between Customer and a Marketplace or Reseller is solely between Customer and that Marketplace or Reseller with respect to fees and the Subscription Term (marketplace and reseller purchases: fees and term are set with them)
42. Docker Subscription Service Agreement if they purchased the Services via a Reseller or Marketplace, upon auto-renewal the Services may automatically renew via a direct invoice subject to that Reseller's or Marketplace's renewal terms. (renewal may come as a direct Docker invoice)
43. Docker Subscription Service Agreement If Customer purchases through a Marketplace or Reseller, Customer will be responsible for full payment of the Fees for the Subscription Term (full fees for the term are owed)
44. Deactivate an account If you linked a GitHub or Bitbucket account for automated builds, unlink it. (unlink build accounts before deactivating)

Not confirmed yet

• Which organization roles can cancel a Team or Business plan isn't stated on Docker's plan page
• Docker's docs don't say when a seat reduction takes effect or whether removed seats are credited
• Docker doesn't describe a confirmation email or screen after Cancel plan
• Whether annual billing costs less isn't confirmed: Docker's pricing page lists two prices for Pro and Team without saying in its text which is the annual one
• How to stop a Docker subscription on a specific marketplace, such as AWS Marketplace, isn't described on Docker's public pages; its subscription agreement leaves fees and the term to the marketplace or reseller

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).