How to cancel Snyk

Before you cancel

What happens to your data

Snyk's terms give no retention period; they say that after termination you must promptly delete your organization and projects, with the delete button in Snyk or by asking Snyk support.

What you lose

• Unused prepaid credits when the Order's term ends
• Paid-plan capabilities and test limits

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Free plan The Free plan costs $0 a month, with test limits: Open Source 400 tests, Code 100, IaC 300 and Container 100 snyk.io docs.snyk.io

For AI agents

• Notice of non-renewal must be in writing and go to renewals@snyk.io, at least 30 days before the term ends; otherwise the plan renews for another year
• Only a Tenant Admin on an Enterprise plan can open the Your Plan page that shows the renewal date
• Prepaid credits expire at the end of the Order's term and aren't refundable: use them, or size the renewal, before then
• Once prepaid credits run out, further use is invoiced as on-demand consumption
• An Order Form may be a Channel Partner's: if you bought through a partner, check its order form too
• To remove your data, delete the Organization: an Organization Admin can, or only a Group Admin when the Organization is in a Group

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/snyk.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

1. Plan and billing Navigate to Settings > Plan and billing > Your Plan to view your plan, contract details, and included capabilities. (where the plan and contract are shown)
2. Plan and billing To access the Your Plan page, you must have the Tenant Admin role on an Enterprise plan. (who can see the plan)
3. Plan and billing Term: Your contract and renewal date. The page shows "Renews" followed by the date, or "Expired" if your contract has ended. (the renewal date and the ended state)
4. Plan and billing The Your Plan page is available only with Enterprise plans. (the page is Enterprise-only)
5. Plans and pricing Contact Sales for pricing (Enterprise plans go through sales)
6. Credit-based billing Credits must be used within the term of the applicable Order, after which any unused Credits will expire and cannot be redeemed, refunded, or credited. (credits expire and aren't refunded)
7. Credit-based billing Once the pre-purchased Credit balance is exhausted, any further use will be invoiced as on-demand consumption. (on-demand charges after credits run out)
8. Plans and pricing 100 tests / month (the Free plan's test limit)
9. Plans and pricing Starting at $25 / month billed monthly (the Team plan is billed monthly)
10. Snyk Terms of Service written notice of non-renewal at least 30 days prior to the end of the then current Term, shall renew automatically for successive 1 year periods (30-day notice; automatic 1-year renewal)
11. Snyk Terms of Service any notice of non-renewal referred to in Section 10.1(c) of this Agreement must be sent to: (where notice must go)
12. Snyk Terms of Service renewals@snyk.io (the renewals address)
13. Snyk Terms of Service termination of the Order Form or Service Plan (whichever is applicable) at the end of its then current Term, and no Subscription Fees shall be refunded to you (effective at term end, no refund)
14. Snyk Terms of Service All Subscription Fees are non-cancellable and non-refundable unless otherwise set out in this Agreement (fees are non-refundable)
15. Snyk Terms of Service you must promptly delete your organization and projects from the Services by either activating the delete button in the Services or contacting Snyk's support team for deletion assistance (deleting data after termination)
16. Snyk Terms of Service on or shortly after the date you select the Service Plan and on each month or anniversary thereafter (Service Plans are billed to a card monthly or yearly)
17. Snyk Terms of Service Channel Partner's, form of ordering document (Order Forms can come from a Channel Partner)
18. Create and delete Organizations Organization Admins can delete Organizations when there are no Groups. If the Organization is in a Group, only a Group Admin can delete the Organization. (who can delete an Organization)
19. Create and delete Organizations The selected Organization is deleted from your Snyk account. (what deleting does)
20. Usage settings For the Free plan, the limits are: Open Source, 400 tests; Code, 100 tests; IaC, 300 tests; Container, 100 tests. (Free plan limits)

Not confirmed yet

• Snyk's public docs don't describe an in-app way to cancel or downgrade the self-serve Team plan, or when that takes effect
• How to export scan results or reports before leaving isn't covered in Snyk's docs
• How long Snyk keeps your data after a plan ends isn't stated in its terms or docs
• Snyk's terms mention order forms from Channel Partners, but how to cancel a plan bought through a partner or a cloud marketplace isn't documented

Independent re-check, 2026-10-06

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).