How to cancel Algolia

Before you cancel

What happens to your data

Application data is deleted immediately when you close the account; query logs used by Analytics are kept for up to 3 months. Data on a free service may be permanently lost if that service is terminated.

What you lose

• All applications on the account, and their indices
• Search on your indices, and pushing new data
• Data on a free service, if that service is suspended or terminated

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Questions people ask

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

• Free plan The free plan needs no credit card and includes 10K search requests a month and 50K records; keep usage within the free units to keep indices online algolia.com support.algolia.com
• Cheaper plan On the latest free or pay-as-you-go plans, upgrade or downgrade from the Billing area of the dashboard; legacy plans are changed manually by Support support.algolia.com
• Student or nonprofit price Qualifying Open Source projects can get a generous free plan support.algolia.com

For AI agents

• The person signs in and handles any two-factor code; an agent should never ask for a password.
• Deleting an Algolia app from Shopify doesn't end the Algolia subscription; delete the application in the Algolia dashboard too
• On self-serve plans, cancelling means deleting applications or the whole account; data goes immediately, so export first
• Ending a committed term without cause leaves you liable for the balance of the fees for the rest of the term
• Accounts created through Heroku are billed by Heroku; remove the add-on there

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/algolia.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

1. Is there any commitment once I start paying for Algolia? To cancel your account, click the Delete Account button available from your Account Settings. (the cancel step and where it is)
2. Is there any commitment once I start paying for Algolia? You can cancel at any time - all you pay for is the price of the base plan plus any overage you incur that month. (cancelling at any time, and what is still billed)
3. Is there any commitment once I start paying for Algolia? If you are on an Enterprise plan, please reach out to the Support team. (the Enterprise route)
4. Is there any commitment once I start paying for Algolia? The Enterprise add-on requires an annual commitment. (the annual commitment on the Enterprise add-on)
5. How do I switch from one plan to another? you can upgrade or downgrade your plan directly from the Billing area of the dashboard. (plan changes from the Billing area)
6. How do I switch from one plan to another? please contact your Customer Success representative or Account Executive directly to discuss your options. (committed plans go through the account team)
7. Does Algolia offer free plans for open source and non-profit projects? Algolia actively supports community projects with a generous free plan for qualifying Open Source projects. (the open source free plan)
8. Algolia Terms of Service unless either party gives the other at least thirty (30) days’ notice of nonrenewal at the end of the applicable term. (30-day notice of nonrenewal)
9. Algolia Terms of Service Subscriber shall be immediately liable for the balance of the fees for the remainder of the term. (fees after termination without cause)
10. Algolia Terms of Service Fees paid are not refundable. (refund position)
11. Algolia Terms of Service In no event will termination relieve Subscriber of its obligation to pay any fees payable (fees payable before termination are still owed)
12. Algolia Terms of Service Minimum commitments in Service Orders are (a) based on Services purchased and not actual usage (minimum commitments)
13. Algolia Terms of Service MAY BE PERMANENTLY LOST IF THE FREE SERVICE IS SUSPENDED, TERMINATED, OR DISCONTINUED. (free-service data risk)
14. Algolia pricing No credit card required. (the free plan needs no card)
15. Algolia pricing Your selected usage exceeds the limits of our free plan. (free plan limits)
16. Is there any commitment once I start paying for Algolia? Our Legacy plans (Essential, Plus, Community, Starter, Pro, Free) don't have a commitment requirement. (which legacy plans have no commitment)
17. Is there any commitment once I start paying for Algolia? For our Standard and Premium legacy plans, there is no commitment requirement. (Standard and Premium legacy plans have no commitment)
18. Is there any commitment once I start paying for Algolia? Our Legacy Enterprise plans have an annual commitment requirement. (legacy Enterprise plans are annual)
19. How do I switch from one plan to another? If you are on a legacy free or pay-as-you-go plan, we'll need to change your plan manually. (legacy plan changes go through Support)
20. How do I switch from one plan to another? If you're not sure who to contact, you can raise a request with our Support team. (Support as a fallback for committed plans)
21. How do I delete my account or application? You can delete your account directly from the dashboard, on the Account Details page. (where to delete the account)
22. How do I delete my account or application? Please note that if you delete your account, you can no longer push new data or search your indices. (what deleting the account stops)
23. How do I delete my account or application? If you want to keep your indices online, you must ensure their usage falls within the free usage units we offer. (staying online on free usage)
24. How do I delete my account or application? You can delete your pay-as-you-go application(s) at any time (deleting pay-as-you-go applications)
25. How long does it take for my data to be deleted once I delete my account? If you decide to close your Algolia account, we will delete your application data immediately. (data deleted immediately on closing)
26. How long does it take for my data to be deleted once I delete my account? The query logs used by our Analytics features will be retained for up to 3 months. (Analytics logs kept up to 3 months)
27. [Shopify] If I delete my application in Shopify, is my Algolia application also deleted automatically? When you delete your application in Shopify, if you wish to end your Algolia subscription, (ending the subscription ...)
28. [Shopify] If I delete my application in Shopify, is my Algolia application also deleted automatically? you will also need to delete the application in your Algolia dashboard, as this is not done automatically. (... means deleting the application in the Algolia dashboard)
29. [Shopify] If I delete my application in Shopify, is my Algolia application also deleted automatically? which will delete all applications associated with the account. (deleting the account deletes all its applications)
30. Can I enable 2FA on Algolia as a Heroku user? as you are on Heroku's ecosystem and billed by Heroku. (Heroku sign-ups are billed by Heroku)
31. Managing Add-ons (Heroku Dev Center) On the app's Resources tab, scroll down to the Add-ons section. (where Heroku add-ons are managed)
32. Managing Add-ons (Heroku Dev Center) From this menu, you can remove, upgrade, or downgrade the add-on. (removing an add-on in the Heroku Dashboard)
33. Managing Add-ons (Heroku Dev Center) That command is now deprecated in favor of the destroy command. (the CLI command is addons:destroy)
34. Usage and Billing (Heroku Dev Center) Heroku prorates all costs to the second, calculated based on when you created or destroyed an add-on. (Heroku add-on charges stop when it is destroyed)
35. Algolia Terms of Service Service Orders shall renew for successive terms, unless either party gives the other at least thirty (30) days' notice (automatic renewal of Service Orders)
36. Algolia Terms of Service If Subscriber terminates without cause prior to the end of the then current term, (early termination without cause)
37. Algolia Terms of Service Algolia will invoice Subscriber either monthly or according to the billing frequency stated in the Service Order. (billing frequency)
38. Algolia pricing 10K search requests/month (free plan search allowance)
39. Algolia pricing 50K records included (free plan record allowance)
40. Algolia pricing Annual plan (Elevate is an annual plan)
41. Algolia Terms of Service all notices, permissions and approvals shall be in writing and shall be deemed to have been given upon (notices must be in writing)

Not confirmed yet

• Whether downgrading a pay-as-you-go plan or deleting an application takes effect immediately or at the next billing cycle, and how the final usage invoice works, isn't stated in Algolia's help center
• How to export index data before deleting isn't covered in the help articles on cancelling
• Algolia's help pages don't say which team role can delete applications or the account
• Whether Algolia sends a confirmation after deletion isn't documented

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).