{
 "id": "algolia",
 "name": "Algolia",
 "category": "developer_tools",
 "website": "https://www.algolia.com",
 "domains": [
  "algolia.com",
  "support.algolia.com"
 ],
 "summary": "Self-serve: delete pay-as-you-go applications in Settings > Applications, or the whole account on the Account Details page; data is deleted immediately. Committed, annual and Enterprise plans go through your account team or Support, with 30 days' notice of nonrenewal. Heroku sign-ups are billed by Heroku. Fees aren't refundable.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Self-serve and legacy no-commitment plans",
   "applies_to": "Current free and pay-as-you-go plans (Grow, Grow Plus), and legacy plans without a commitment (Essential, Plus, Community, Starter, Pro, Standard, Premium)",
   "who": "The account holder (the help articles don't name a role)",
   "method": "self_serve",
   "start_url": "https://dashboard.algolia.com/account/applications",
   "steps": [
    {
     "do": "To keep using Algolia for free, downgrade from the Billing area of the dashboard (latest plans) and keep usage within the free units; legacy plans need Support to change",
     "expect": null
    },
    {
     "do": "To stop paying for an app, open Settings > Applications, click the three-dot icon next to the pay-as-you-go application and select Delete",
     "expect": null
    },
    {
     "do": "To close everything, go to the Account Details page in Account Settings and click Delete Account; this deletes all applications on the account",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Account deletion deletes application data immediately; you can no longer push new data or search your indices",
   "notice": "None stated: pay-as-you-go applications can be deleted at any time, and legacy no-commitment plans can be cancelled at any time",
   "refund": "Fees paid are not refundable",
   "fees": "On legacy no-commitment plans you pay the base plan plus any overage you incur that month",
   "source_ids": [
    "s5",
    "s23",
    "s19",
    "s24",
    "s28",
    "s21",
    "s1",
    "s29",
    "s25",
    "s22",
    "s16",
    "s17",
    "s2",
    "s10"
   ]
  },
  {
   "channel": "sales_contract",
   "label": "Committed, annual and Enterprise plans",
   "applies_to": "Service Orders with a term: committed plans, the annual Elevate plan, the Enterprise add-on and legacy Enterprise plans",
   "who": "The customer on the Service Order, through its account team or Support",
   "method": "contact_sales",
   "start_url": null,
   "steps": [
    {
     "do": "Contact your Customer Success representative or Account Executive about the committed plan, or raise a request with Support if you're not sure who to contact",
     "expect": null
    },
    {
     "do": "On an Enterprise plan, reach out to the Support team",
     "expect": null
    },
    {
     "do": "Give written notice of nonrenewal at least 30 days before the end of the term",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "At the end of the current term, if nonrenewal notice is given at least 30 days before it",
   "notice": "At least 30 days' notice of nonrenewal at the end of the applicable term; otherwise Service Orders renew for successive terms",
   "refund": "Fees paid are not refundable",
   "fees": "Minimum commitments are based on Services purchased, not usage; terminating without cause before the term ends leaves you immediately liable for the balance of the fees for the rest of the term",
   "source_ids": [
    "s6",
    "s20",
    "s3",
    "s4",
    "s18",
    "s40",
    "s35",
    "s8",
    "s10",
    "s12",
    "s36",
    "s9",
    "s11",
    "s41"
   ]
  },
  {
   "channel": "reseller_or_partner",
   "label": "Billed by Heroku",
   "applies_to": "Algolia accounts signed up through Heroku (the Algolia add-on)",
   "who": "Whoever manages the Heroku app's add-ons (Heroku's page doesn't name the role)",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "In the Heroku Dashboard, open the app's Resources tab and scroll down to the Add-ons section",
     "expect": null
    },
    {
     "do": "Click the actions button (three dots) on the Algolia add-on and choose to remove it, or run heroku addons:destroy with the add-on's name",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "Heroku prorates add-on charges to the second, up to when the add-on is destroyed",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s30",
    "s31",
    "s32",
    "s33",
    "s34"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "The free plan needs no credit card and includes 10K search requests a month and 50K records; keep usage within the free units to keep indices online",
   "evidence": "documented",
   "source_ids": [
    "s14",
    "s38",
    "s39",
    "s23",
    "s15"
   ]
  },
  {
   "type": "downgrade",
   "what": "On the latest free or pay-as-you-go plans, upgrade or downgrade from the Billing area of the dashboard; legacy plans are changed manually by Support",
   "evidence": "documented",
   "source_ids": [
    "s5",
    "s19"
   ]
  },
  {
   "type": "student_or_nonprofit",
   "what": "Qualifying Open Source projects can get a generous free plan",
   "evidence": "documented",
   "source_ids": [
    "s7"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": "Deleting the account takes effect right away: you can no longer push new data or search your indices",
  "data_kept": "Application data is deleted immediately when you close the account; query logs used by Analytics are kept for up to 3 months. Data on a free service may be permanently lost if that service is terminated",
  "you_lose": [
   "All applications on the account, and their indices",
   "Search on your indices, and pushing new data",
   "Data on a free service, if that service is suspended or terminated"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Deleting an Algolia app from Shopify doesn't end the Algolia subscription; delete the application in the Algolia dashboard too",
   "On self-serve plans, cancelling means deleting applications or the whole account; data goes immediately, so export first",
   "Ending a committed term without cause leaves you liable for the balance of the fees for the rest of the term",
   "Accounts created through Heroku are billed by Heroku; remove the add-on there"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.algolia.com/hc/en-us/articles/4406981853329-Is-there-any-commitment-once-I-start-paying-for-Algolia",
   "title": "Is there any commitment once I start paying for Algolia?",
   "publisher": "vendor",
   "quote": "To cancel your account, click the Delete Account button available from your Account Settings.",
   "supports": "the cancel step and where it is"
  },
  {
   "id": "s2",
   "url": "https://support.algolia.com/hc/en-us/articles/4406981853329-Is-there-any-commitment-once-I-start-paying-for-Algolia",
   "title": "Is there any commitment once I start paying for Algolia?",
   "publisher": "vendor",
   "quote": "You can cancel at any time - all you pay for is the price of the base plan plus any overage you incur that month.",
   "supports": "cancelling at any time, and what is still billed"
  },
  {
   "id": "s3",
   "url": "https://support.algolia.com/hc/en-us/articles/4406981853329-Is-there-any-commitment-once-I-start-paying-for-Algolia",
   "title": "Is there any commitment once I start paying for Algolia?",
   "publisher": "vendor",
   "quote": "If you are on an Enterprise plan, please reach out to the Support team.",
   "supports": "the Enterprise route"
  },
  {
   "id": "s4",
   "url": "https://support.algolia.com/hc/en-us/articles/4406981853329-Is-there-any-commitment-once-I-start-paying-for-Algolia",
   "title": "Is there any commitment once I start paying for Algolia?",
   "publisher": "vendor",
   "quote": "The Enterprise add-on requires an annual commitment.",
   "supports": "the annual commitment on the Enterprise add-on"
  },
  {
   "id": "s5",
   "url": "https://support.algolia.com/hc/en-us/articles/4405879681809-How-do-I-switch-from-one-plan-to-another",
   "title": "How do I switch from one plan to another?",
   "publisher": "vendor",
   "quote": "you can upgrade or downgrade your plan directly from the Billing area of the dashboard.",
   "supports": "plan changes from the Billing area"
  },
  {
   "id": "s6",
   "url": "https://support.algolia.com/hc/en-us/articles/4405879681809-How-do-I-switch-from-one-plan-to-another",
   "title": "How do I switch from one plan to another?",
   "publisher": "vendor",
   "quote": "please contact your Customer Success representative or Account Executive directly to discuss your options.",
   "supports": "committed plans go through the account team"
  },
  {
   "id": "s7",
   "url": "https://support.algolia.com/hc/en-us/articles/4406981827473-Does-Algolia-offer-free-plans-for-open-source-and-non-profit-projects",
   "title": "Does Algolia offer free plans for open source and non-profit projects?",
   "publisher": "vendor",
   "quote": "Algolia actively supports community projects with a generous free plan for qualifying Open Source projects.",
   "supports": "the open source free plan"
  },
  {
   "id": "s8",
   "url": "https://www.algolia.com/policies/terms/",
   "title": "Algolia Terms of Service",
   "publisher": "vendor",
   "quote": "unless either party gives the other at least thirty (30) days’ notice of nonrenewal at the end of the applicable term.",
   "supports": "30-day notice of nonrenewal"
  },
  {
   "id": "s9",
   "url": "https://www.algolia.com/policies/terms/",
   "title": "Algolia Terms of Service",
   "publisher": "vendor",
   "quote": "Subscriber shall be immediately liable for the balance of the fees for the remainder of the term.",
   "supports": "fees after termination without cause"
  },
  {
   "id": "s10",
   "url": "https://www.algolia.com/policies/terms/",
   "title": "Algolia Terms of Service",
   "publisher": "vendor",
   "quote": "Fees paid are not refundable.",
   "supports": "refund position"
  },
  {
   "id": "s11",
   "url": "https://www.algolia.com/policies/terms/",
   "title": "Algolia Terms of Service",
   "publisher": "vendor",
   "quote": "In no event will termination relieve Subscriber of its obligation to pay any fees payable",
   "supports": "fees payable before termination are still owed"
  },
  {
   "id": "s12",
   "url": "https://www.algolia.com/policies/terms/",
   "title": "Algolia Terms of Service",
   "publisher": "vendor",
   "quote": "Minimum commitments in Service Orders are (a) based on Services purchased and not actual usage",
   "supports": "minimum commitments"
  },
  {
   "id": "s13",
   "url": "https://www.algolia.com/policies/terms/",
   "title": "Algolia Terms of Service",
   "publisher": "vendor",
   "quote": "MAY BE PERMANENTLY LOST IF THE FREE SERVICE IS SUSPENDED, TERMINATED, OR DISCONTINUED.",
   "supports": "free-service data risk"
  },
  {
   "id": "s14",
   "url": "https://www.algolia.com/pricing",
   "title": "Algolia pricing",
   "publisher": "vendor",
   "quote": "No credit card required.",
   "supports": "the free plan needs no card"
  },
  {
   "id": "s15",
   "url": "https://www.algolia.com/pricing",
   "title": "Algolia pricing",
   "publisher": "vendor",
   "quote": "Your selected usage exceeds the limits of our free plan.",
   "supports": "free plan limits"
  },
  {
   "id": "s16",
   "url": "https://support.algolia.com/hc/en-us/articles/4406981853329-Is-there-any-commitment-once-I-start-paying-for-Algolia",
   "title": "Is there any commitment once I start paying for Algolia?",
   "publisher": "vendor",
   "quote": "Our Legacy plans (Essential, Plus, Community, Starter, Pro, Free) don't have a commitment requirement.",
   "supports": "which legacy plans have no commitment"
  },
  {
   "id": "s17",
   "url": "https://support.algolia.com/hc/en-us/articles/4406981853329-Is-there-any-commitment-once-I-start-paying-for-Algolia",
   "title": "Is there any commitment once I start paying for Algolia?",
   "publisher": "vendor",
   "quote": "For our Standard and Premium legacy plans, there is no commitment requirement.",
   "supports": "Standard and Premium legacy plans have no commitment"
  },
  {
   "id": "s18",
   "url": "https://support.algolia.com/hc/en-us/articles/4406981853329-Is-there-any-commitment-once-I-start-paying-for-Algolia",
   "title": "Is there any commitment once I start paying for Algolia?",
   "publisher": "vendor",
   "quote": "Our Legacy Enterprise plans have an annual commitment requirement.",
   "supports": "legacy Enterprise plans are annual"
  },
  {
   "id": "s19",
   "url": "https://support.algolia.com/hc/en-us/articles/4405879681809-How-do-I-switch-from-one-plan-to-another",
   "title": "How do I switch from one plan to another?",
   "publisher": "vendor",
   "quote": "If you are on a legacy free or pay-as-you-go plan, we'll need to change your plan manually.",
   "supports": "legacy plan changes go through Support"
  },
  {
   "id": "s20",
   "url": "https://support.algolia.com/hc/en-us/articles/4405879681809-How-do-I-switch-from-one-plan-to-another",
   "title": "How do I switch from one plan to another?",
   "publisher": "vendor",
   "quote": "If you're not sure who to contact, you can raise a request with our Support team.",
   "supports": "Support as a fallback for committed plans"
  },
  {
   "id": "s21",
   "url": "https://support.algolia.com/hc/en-us/articles/4406981837457-How-do-I-delete-my-account-or-application",
   "title": "How do I delete my account or application?",
   "publisher": "vendor",
   "quote": "You can delete your account directly from the dashboard, on the Account Details page.",
   "supports": "where to delete the account"
  },
  {
   "id": "s22",
   "url": "https://support.algolia.com/hc/en-us/articles/4406981837457-How-do-I-delete-my-account-or-application",
   "title": "How do I delete my account or application?",
   "publisher": "vendor",
   "quote": "Please note that if you delete your account, you can no longer push new data or search your indices.",
   "supports": "what deleting the account stops"
  },
  {
   "id": "s23",
   "url": "https://support.algolia.com/hc/en-us/articles/4406981837457-How-do-I-delete-my-account-or-application",
   "title": "How do I delete my account or application?",
   "publisher": "vendor",
   "quote": "If you want to keep your indices online, you must ensure their usage falls within the free usage units we offer.",
   "supports": "staying online on free usage"
  },
  {
   "id": "s24",
   "url": "https://support.algolia.com/hc/en-us/articles/4406981837457-How-do-I-delete-my-account-or-application",
   "title": "How do I delete my account or application?",
   "publisher": "vendor",
   "quote": "You can delete your pay-as-you-go application(s) at any time",
   "supports": "deleting pay-as-you-go applications"
  },
  {
   "id": "s25",
   "url": "https://support.algolia.com/hc/en-us/articles/4406975256593-How-long-does-it-take-for-my-data-to-be-deleted-once-I-delete-my-account",
   "title": "How long does it take for my data to be deleted once I delete my account?",
   "publisher": "vendor",
   "quote": "If you decide to close your Algolia account, we will delete your application data immediately.",
   "supports": "data deleted immediately on closing"
  },
  {
   "id": "s26",
   "url": "https://support.algolia.com/hc/en-us/articles/4406975256593-How-long-does-it-take-for-my-data-to-be-deleted-once-I-delete-my-account",
   "title": "How long does it take for my data to be deleted once I delete my account?",
   "publisher": "vendor",
   "quote": "The query logs used by our Analytics features will be retained for up to 3 months.",
   "supports": "Analytics logs kept up to 3 months"
  },
  {
   "id": "s27",
   "url": "https://support.algolia.com/hc/en-us/articles/18203918256529--Shopify-If-I-delete-my-application-in-Shopify-is-my-Algolia-application-also-deleted-automatically",
   "title": "[Shopify] If I delete my application in Shopify, is my Algolia application also deleted automatically?",
   "publisher": "vendor",
   "quote": "When you delete your application in Shopify, if you wish to end your Algolia subscription,",
   "supports": "ending the subscription ..."
  },
  {
   "id": "s28",
   "url": "https://support.algolia.com/hc/en-us/articles/18203918256529--Shopify-If-I-delete-my-application-in-Shopify-is-my-Algolia-application-also-deleted-automatically",
   "title": "[Shopify] If I delete my application in Shopify, is my Algolia application also deleted automatically?",
   "publisher": "vendor",
   "quote": "you will also need to delete the application in your Algolia dashboard, as this is not done automatically.",
   "supports": "... means deleting the application in the Algolia dashboard"
  },
  {
   "id": "s29",
   "url": "https://support.algolia.com/hc/en-us/articles/18203918256529--Shopify-If-I-delete-my-application-in-Shopify-is-my-Algolia-application-also-deleted-automatically",
   "title": "[Shopify] If I delete my application in Shopify, is my Algolia application also deleted automatically?",
   "publisher": "vendor",
   "quote": "which will delete all applications associated with the account.",
   "supports": "deleting the account deletes all its applications"
  },
  {
   "id": "s30",
   "url": "https://support.algolia.com/hc/en-us/articles/12255453352465-Can-I-enable-2FA-on-Algolia-as-a-Heroku-user",
   "title": "Can I enable 2FA on Algolia as a Heroku user?",
   "publisher": "vendor",
   "quote": "as you are on Heroku's ecosystem and billed by Heroku.",
   "supports": "Heroku sign-ups are billed by Heroku"
  },
  {
   "id": "s31",
   "url": "https://devcenter.heroku.com/articles/managing-add-ons",
   "title": "Managing Add-ons (Heroku Dev Center)",
   "publisher": "platform",
   "quote": "On the app's Resources tab, scroll down to the Add-ons section.",
   "supports": "where Heroku add-ons are managed"
  },
  {
   "id": "s32",
   "url": "https://devcenter.heroku.com/articles/managing-add-ons",
   "title": "Managing Add-ons (Heroku Dev Center)",
   "publisher": "platform",
   "quote": "From this menu, you can remove, upgrade, or downgrade the add-on.",
   "supports": "removing an add-on in the Heroku Dashboard"
  },
  {
   "id": "s33",
   "url": "https://devcenter.heroku.com/articles/managing-add-ons",
   "title": "Managing Add-ons (Heroku Dev Center)",
   "publisher": "platform",
   "quote": "That command is now deprecated in favor of the destroy command.",
   "supports": "the CLI command is addons:destroy"
  },
  {
   "id": "s34",
   "url": "https://devcenter.heroku.com/articles/usage-and-billing",
   "title": "Usage and Billing (Heroku Dev Center)",
   "publisher": "platform",
   "quote": "Heroku prorates all costs to the second, calculated based on when you created or destroyed an add-on.",
   "supports": "Heroku add-on charges stop when it is destroyed"
  },
  {
   "id": "s35",
   "url": "https://www.algolia.com/policies/terms/",
   "title": "Algolia Terms of Service",
   "publisher": "vendor",
   "quote": "Service Orders shall renew for successive terms, unless either party gives the other at least thirty (30) days' notice",
   "supports": "automatic renewal of Service Orders"
  },
  {
   "id": "s36",
   "url": "https://www.algolia.com/policies/terms/",
   "title": "Algolia Terms of Service",
   "publisher": "vendor",
   "quote": "If Subscriber terminates without cause prior to the end of the then current term,",
   "supports": "early termination without cause"
  },
  {
   "id": "s37",
   "url": "https://www.algolia.com/policies/terms/",
   "title": "Algolia Terms of Service",
   "publisher": "vendor",
   "quote": "Algolia will invoice Subscriber either monthly or according to the billing frequency stated in the Service Order.",
   "supports": "billing frequency"
  },
  {
   "id": "s38",
   "url": "https://www.algolia.com/pricing",
   "title": "Algolia pricing",
   "publisher": "vendor",
   "quote": "10K search requests/month",
   "supports": "free plan search allowance"
  },
  {
   "id": "s39",
   "url": "https://www.algolia.com/pricing",
   "title": "Algolia pricing",
   "publisher": "vendor",
   "quote": "50K records included",
   "supports": "free plan record allowance"
  },
  {
   "id": "s40",
   "url": "https://www.algolia.com/pricing",
   "title": "Algolia pricing",
   "publisher": "vendor",
   "quote": "Annual plan",
   "supports": "Elevate is an annual plan"
  },
  {
   "id": "s41",
   "url": "https://www.algolia.com/policies/terms/",
   "title": "Algolia Terms of Service",
   "publisher": "vendor",
   "quote": "all notices, permissions and approvals shall be in writing and shall be deemed to have been given upon",
   "supports": "notices must be in writing"
  }
 ],
 "verification": {
  "level": "docs",
  "checked_on": "2026-10-08",
  "by": "stackcut-research",
  "unverified": [
   "Whether downgrading a pay-as-you-go plan or deleting an application takes effect immediately or at the next billing cycle, and how the final usage invoice works, isn't stated in Algolia's help center",
   "How to export index data before deleting isn't covered in the help articles on cancelling",
   "Algolia's help pages don't say which team role can delete applications or the account",
   "Whether Algolia sends a confirmation after deletion isn't documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-08",
   "result": "fixed",
   "notes": [
    "Scope: the 'cancel any time, base plan plus overage' article covers legacy plans; current pay-as-you-go plans stop by deleting applications (Settings > Applications) or the account (Account Details)",
    "Data: closing the account deletes application data immediately; Analytics query logs are kept up to 3 months",
    "Notice: removed the 30-day Service Order notice from the self-serve route; it now sits on the committed/annual route with the renewal clause",
    "Added a Heroku route: accounts created through Heroku are billed by Heroku; remove the add-on there",
    "Tip: deleting the Shopify app doesn't end the Algolia subscription",
    "Algolia's help-center articles block automated checks; their quotes were confirmed by reading each article directly"
   ]
  }
 },
 "delete_account": {
  "url": "https://www.algolia.com/account/details",
  "difficulty": "easy",
  "source": "JustDeleteMe (MIT), https://github.com/jdm-contrib/jdm"
 },
 "page": "https://stackcut.io/cancel/algolia",
 "json": "https://stackcut.io/exits/algolia.json",
 "evidence": {
  "packet_revision": "4eb6a2bd60a50015fcb7bd86014bf7b75110011bd1f3daef52565d770b20cfe3",
  "docs_checked_on": "2026-10-08",
  "last_observed_success_on": null,
  "verification": "docs",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-08",
   "age_days": 1,
   "stale_after_days": 30,
   "next_check_on": "2026-11-07"
  },
  "routes": [
   {
    "route_id": "algolia--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-08",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-08",
     "age_days": 1,
     "stale_after_days": 30,
     "next_check_on": "2026-11-07"
    }
   },
   {
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  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}