Business software · Developer tools, hosting and APIs

How to cancel AgentMail

Cancel a paid plan in the account dashboard (console.agentmail.to) or by emailing support@agentmail.cc; subscriptions renew each cycle unless cancelled before it ends, and fees are non-refundable. Inboxes and messages stay until you delete them; deleting a domain stops its inboxes sending at once but keeps their data.

By Stackcut · Partly confirmed (see what's unverified) on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open AgentMail's cancel page

The short answer

  • Where: Sign in to the AgentMail console (your account dashboard) and cancel the subscription before the current billing cycle ends (console.agentmail.to).
  • Want to keep it for less? Free plan and more. Options

Before you cancel

What happens to your data

Email messages, drafts, attachments and inbox records stay available until you delete them; database recovery points are kept for up to 35 days. To have your personal data removed, email support@agentmail.cc.

What you lose

  • Sending and receiving on every inbox of a custom domain you delete (the inboxes' data stays accessible)

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Account dashboard

Online, self-serve Paid AgentMail plans (Developer, Startup), billed monthly or annually. Who can cancel: The account holder.

  1. Sign in to the AgentMail console (your account dashboard) and cancel the subscription before the current billing cycle ends
Notice
Cancel before the end of the current billing cycle to stop the next renewal
Refunds
Except where required by law or explicitly stated, all fees are non-refundable
Open the page
Source: agentmail.to

By email to support

By email Any AgentMail subscription, including when the dashboard option can't be found. Who can cancel: The account holder.

  1. Email support@agentmail.cc and ask to cancel the subscription before the current billing cycle ends; ask in the same email if you also want your personal data removed
Notice
Cancel before the end of the current billing cycle to stop the next renewal
Refunds
Except where required by law or explicitly stated, all fees are non-refundable
Source: agentmail.to agentmail.to

Questions people ask

Can I get a refund if I cancel AgentMail?

Account dashboard: Except where required by law or explicitly stated, all fees are non-refundable.

Source: agentmail.to

How long before renewal do I need to cancel AgentMail?

Account dashboard: Cancel before the end of the current billing cycle to stop the next renewal.

Source: agentmail.to

What happens to my data when I cancel AgentMail?

Email messages, drafts, attachments and inbox records stay available until you delete them; database recovery points are kept for up to 35 days. To have your personal data removed, email support@agentmail.cc.

Source: agentmail.to docs.agentmail.to

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Free plan The Free plan includes 3 inboxes, 3,000 emails a month and 3 GB of storage agentmail.to
  • Cheaper plan The Developer plan costs $20 a month for 10 inboxes, 10,000 emails a month, 10 GB of storage and 10 custom domains agentmail.to

Cheaper ways to get the same job done

Stackcut prices the alternatives to AgentMail from public list prices.

Application-specific agent inbox wrapper
Best path saves $228 in year one (modeled)

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Cancel before the current billing cycle ends: subscriptions renew automatically
  • Add-ons are billed monthly: $2 per extra inbox or domain and $2 per extra 1,000 emails; the docs don't say how they stop, so check the next invoice
  • If you can't sign in to the dashboard, cancel by emailing support@agentmail.cc
  • Deleting a domain (DELETE /domains/{domain}) is permanent and immediately stops its inboxes sending and receiving, but their data stays accessible
  • Messages and inbox records stay until you delete them; ask support@agentmail.cc to remove your personal data
  • The docs have no billing or cancellation guide; the Terms allow cancelling in the dashboard or through support

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/agentmail.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Terms of Service Subscriptions are billed in advance on a recurring monthly or annual billing cycle. (billing in advance, monthly or annually)
  2. Terms of Service Subscriptions automatically renew unless canceled prior to the end of the current billing cycle. (auto-renewal and the cancel deadline)
  3. Terms of Service You may cancel via your account dashboard or by contacting support. (the two ways to cancel)
  4. Terms of Service Except where required by law or explicitly stated, all fees are non-refundable. (the refund policy)
  5. Privacy Policy If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at support@agentmail.cc (the support address, and asking for data removal)
  6. Privacy Policy Email messages, drafts, attachments, and inbox records remain available until you delete them. (how long messages are kept)
  7. Privacy Policy Database point-in-time recovery provides recovery points for up to 35 days. (how long backups are kept)
  8. Managing Your Domains If you no longer need a domain, you can remove it using the DELETE /domains/{domain} endpoint. (domains are removed with the DELETE /domains/{domain} endpoint)
  9. Managing Your Domains This action is permanent and cannot be undone. (domain deletion can't be undone)
  10. Managing Your Domains Deleting a domain will immediately prevent any inboxes associated with it from sending or receiving email. (what deleting a domain stops)
  11. Managing Your Domains BUT you will still have access to the data in these inboxes. (inbox data stays after deleting a domain)
  12. Pricing 3 inboxes 3,000 emails/month 3 GB storage (the Free plan's limits)
  13. Pricing Developer For individual developers $20 /month (the Developer plan price)
  14. Pricing 10 inboxes 10,000 emails/month 10 GB storage 10 custom domains (the Developer plan limits)
  15. Pricing Add-ons are $2 /mo per inbox or domain and $2 /mo per 1,000 emails (add-on charges)

Not confirmed yet

  • The dashboard's cancel steps and menu names are not documented; the Terms only say you can cancel in the account dashboard or through support
  • When access ends after cancelling is not stated
  • No data export feature is documented
  • What happens to inboxes and custom domains above the Free plan's limits after cancelling is not documented
  • How add-on charges end, and Enterprise contract terms, are not documented

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing; some facts couldn't be re-checked (listed above). The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).