{
 "id": "agentmail",
 "name": "AgentMail",
 "category": "developer_tools",
 "website": "https://www.agentmail.to",
 "domains": [
  "agentmail.to",
  "agentmail.cc"
 ],
 "summary": "Cancel a paid plan in the account dashboard (console.agentmail.to) or by emailing support@agentmail.cc; subscriptions renew each cycle unless cancelled before it ends, and fees are non-refundable. Inboxes and messages stay until you delete them; deleting a domain stops its inboxes sending at once but keeps their data.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "Account dashboard",
   "applies_to": "Paid AgentMail plans (Developer, Startup), billed monthly or annually",
   "who": "The account holder",
   "method": "self_serve",
   "start_url": "https://console.agentmail.to",
   "steps": [
    {
     "do": "Sign in to the AgentMail console (your account dashboard) and cancel the subscription before the current billing cycle ends",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": "Cancel before the end of the current billing cycle to stop the next renewal",
   "refund": "Except where required by law or explicitly stated, all fees are non-refundable",
   "fees": null,
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4"
   ]
  },
  {
   "channel": "direct_web",
   "label": "By email to support",
   "applies_to": "Any AgentMail subscription, including when the dashboard option can't be found",
   "who": "The account holder",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Email support@agentmail.cc and ask to cancel the subscription before the current billing cycle ends; ask in the same email if you also want your personal data removed",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": "Cancel before the end of the current billing cycle to stop the next renewal",
   "refund": "Except where required by law or explicitly stated, all fees are non-refundable",
   "fees": null,
   "source_ids": [
    "s2",
    "s3",
    "s4",
    "s5"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "free_plan",
   "what": "The Free plan includes 3 inboxes, 3,000 emails a month and 3 GB of storage",
   "evidence": "documented",
   "source_ids": [
    "s12"
   ]
  },
  {
   "type": "downgrade",
   "what": "The Developer plan costs $20 a month for 10 inboxes, 10,000 emails a month, 10 GB of storage and 10 custom domains",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s14"
   ]
  }
 ],
 "export": [],
 "after_cancel": {
  "access_until": null,
  "data_kept": "Email messages, drafts, attachments and inbox records stay available until you delete them; database recovery points are kept for up to 35 days. To have your personal data removed, email support@agentmail.cc",
  "you_lose": [
   "Sending and receiving on every inbox of a custom domain you delete (the inboxes' data stays accessible)"
  ]
 },
 "agent_notes": {
  "sign_in_needed": true,
  "phone_or_chat_only": false,
  "retention_step": null,
  "tips": [
   "Cancel before the current billing cycle ends: subscriptions renew automatically",
   "Add-ons are billed monthly: $2 per extra inbox or domain and $2 per extra 1,000 emails; the docs don't say how they stop, so check the next invoice",
   "If you can't sign in to the dashboard, cancel by emailing support@agentmail.cc",
   "Deleting a domain (DELETE /domains/{domain}) is permanent and immediately stops its inboxes sending and receiving, but their data stays accessible",
   "Messages and inbox records stay until you delete them; ask support@agentmail.cc to remove your personal data",
   "The docs have no billing or cancellation guide; the Terms allow cancelling in the dashboard or through support"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://www.agentmail.to/legal/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Subscriptions are billed in advance on a recurring monthly or annual billing cycle.",
   "supports": "billing in advance, monthly or annually"
  },
  {
   "id": "s2",
   "url": "https://www.agentmail.to/legal/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Subscriptions automatically renew unless canceled prior to the end of the current billing cycle.",
   "supports": "auto-renewal and the cancel deadline"
  },
  {
   "id": "s3",
   "url": "https://www.agentmail.to/legal/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "You may cancel via your account dashboard or by contacting support.",
   "supports": "the two ways to cancel"
  },
  {
   "id": "s4",
   "url": "https://www.agentmail.to/legal/terms",
   "title": "Terms of Service",
   "publisher": "vendor",
   "quote": "Except where required by law or explicitly stated, all fees are non-refundable.",
   "supports": "the refund policy"
  },
  {
   "id": "s5",
   "url": "https://www.agentmail.to/legal/privacy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "If you wish to be informed what Personal Data we hold about you and if you want it to be removed from our systems, please email us at support@agentmail.cc",
   "supports": "the support address, and asking for data removal"
  },
  {
   "id": "s6",
   "url": "https://www.agentmail.to/legal/privacy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "Email messages, drafts, attachments, and inbox records remain available until you delete them.",
   "supports": "how long messages are kept"
  },
  {
   "id": "s7",
   "url": "https://www.agentmail.to/legal/privacy",
   "title": "Privacy Policy",
   "publisher": "vendor",
   "quote": "Database point-in-time recovery provides recovery points for up to 35 days.",
   "supports": "how long backups are kept"
  },
  {
   "id": "s8",
   "url": "https://docs.agentmail.to/managing-domains",
   "title": "Managing Your Domains",
   "publisher": "vendor",
   "quote": "If you no longer need a domain, you can remove it using the DELETE /domains/{domain} endpoint.",
   "supports": "domains are removed with the DELETE /domains/{domain} endpoint"
  },
  {
   "id": "s9",
   "url": "https://docs.agentmail.to/managing-domains",
   "title": "Managing Your Domains",
   "publisher": "vendor",
   "quote": "This action is permanent and cannot be undone.",
   "supports": "domain deletion can't be undone"
  },
  {
   "id": "s10",
   "url": "https://docs.agentmail.to/managing-domains",
   "title": "Managing Your Domains",
   "publisher": "vendor",
   "quote": "Deleting a domain will immediately prevent any inboxes associated with it from sending or receiving email.",
   "supports": "what deleting a domain stops"
  },
  {
   "id": "s11",
   "url": "https://docs.agentmail.to/managing-domains",
   "title": "Managing Your Domains",
   "publisher": "vendor",
   "quote": "BUT you will still have access to the data in these inboxes.",
   "supports": "inbox data stays after deleting a domain"
  },
  {
   "id": "s12",
   "url": "https://www.agentmail.to/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "3 inboxes 3,000 emails/month 3 GB storage",
   "supports": "the Free plan's limits"
  },
  {
   "id": "s13",
   "url": "https://www.agentmail.to/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "Developer For individual developers $20 /month",
   "supports": "the Developer plan price"
  },
  {
   "id": "s14",
   "url": "https://www.agentmail.to/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "10 inboxes 10,000 emails/month 10 GB storage 10 custom domains",
   "supports": "the Developer plan limits"
  },
  {
   "id": "s15",
   "url": "https://www.agentmail.to/pricing",
   "title": "Pricing",
   "publisher": "vendor",
   "quote": "Add-ons are $2 /mo per inbox or domain and $2 /mo per 1,000 emails",
   "supports": "add-on charges"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-09-29",
  "by": "stackcut-research",
  "unverified": [
   "The dashboard's cancel steps and menu names are not documented; the Terms only say you can cancel in the account dashboard or through support",
   "When access ends after cancelling is not stated",
   "No data export feature is documented",
   "What happens to inboxes and custom domains above the Free plan's limits after cancelling is not documented",
   "How add-on charges end, and Enterprise contract terms, are not documented"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-09-29",
   "result": "partial",
   "notes": [
    "effective set to null on both routes: the renewal sentence there didn't say when access ends (still unverified)",
    "Added the Developer plan as a cheaper tier, and a tip on monthly add-on charges (pricing page)",
    "s8 re-copied to include the DELETE /domains/{domain} endpoint",
    "Dashboard cancel steps, access end and how add-on charges stop remain undocumented"
   ]
  }
 },
 "stackcut": {
  "vendor_id": "agentmail",
  "name": "AgentMail",
  "recipes": [
   {
    "id": "agent-mail-wrapper",
    "title": "Application-specific agent inbox wrapper",
    "best_year_one_net": 228
   }
  ]
 },
 "page": "https://stackcut.io/cancel/agentmail",
 "json": "https://stackcut.io/exits/agentmail.json",
 "evidence": {
  "packet_revision": "7c7eb17fdd7da98d3ce255ce3742108b3dcb9a66acda5fb86c752ebcf74e064a",
  "docs_checked_on": "2026-09-29",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-09-29",
   "age_days": 10,
   "stale_after_days": 30,
   "next_check_on": "2026-10-29"
  },
  "routes": [
   {
    "route_id": "agentmail--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   },
   {
    "route_id": "agentmail--direct-web--r2",
    "channel": "direct_web",
    "checked_on": "2026-09-29",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-09-29",
     "age_days": 10,
     "stale_after_days": 30,
     "next_check_on": "2026-10-29"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}