Business software · Productivity and business software

How to cancel Booksy

Booksy Biz is a monthly subscription with no commitment. If Booksy bills your card, cancel by emailing the Support Team at info.us@booksy.com; if you subscribed through the Apple App Store or Google Play, cancel in that store. Ask Support for a copy of your client list before you go.

By Stackcut · Partly confirmed (see what's unverified) on 2026-10-05, then re-checked independently · JSON · Open data, CC BY 4.0

The short answer

  • Where: Email the Support Team at info.us@booksy.com and ask to cancel your Booksy account.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.
  • Before you go: export Client list with contact details. What to save
  • Want to keep it for less? Fewer seats and more. Options

Before you cancel

Export first

  • Client list with contact details: Email the Support Team at info.us@booksy.com and ask for a copy support.booksy.com

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

By email to Support

By email Booksy Biz subscriptions billed by Booksy to the card in Subscription & Billing (US). Who can cancel: The business account holder.

  1. Email the Support Team at info.us@booksy.com and ask to cancel your Booksy account
Notice
None stated: the subscription is monthly with no commitment and can be cancelled anytime; it charges automatically every month until cancelled
Fees
Boost fees are charged to the same payment method while Boost is enabled
Source: support.booksy.com support.booksy.com biz.booksy.com support.booksy.com

Billed by Apple (App Store)

In the billing platform's settings Booksy subscriptions bought through the Apple App Store. Who can cancel: The Apple Account holder who bought it. Everything Apple bills, in one place.

  1. On the iPhone or iPad, open Settings, tap your name, then SubscriptionsYou should see: the Booksy subscription
  2. Tap the Booksy subscription, then Cancel Subscription
Confirm it worked
No Cancel button, or an expiration message in red text, means it is already cancelled
Notice
Cancel a free trial at least 24 hours before it ends
Source: support.booksy.com support.apple.com

Billed by Google Play

In the billing platform's settings Booksy subscriptions bought through Google Play. Who can cancel: The Google account holder who bought it. Everything Google Play bills, in one place.

  1. Go to subscriptions in Google PlayYou should see: the Booksy subscription
  2. Click Manage next to the Booksy subscription, then Cancel subscription
Access ends
You can keep using the subscription for the time you've already paid
Open the page
Source: support.booksy.com support.google.com

Questions people ask

If I cancel Booksy, when does my access end?

Billed by Google Play: You can keep using the subscription for the time you've already paid.

Source: support.google.com

How do I cancel Booksy if I pay through Apple or Google Play?

Billed by Apple (App Store): On the iPhone or iPad, open Settings, tap your name, then Subscriptions. Tap the Booksy subscription, then Cancel Subscription. Billed by Google Play: Go to subscriptions in Google Play. Click Manage next to the Booksy subscription, then Cancel subscription.

Source: support.apple.com support.google.com support.booksy.com

Is there a fee to cancel Booksy?

By email to Support: Boost fees are charged to the same payment method while Boost is enabled.

Source: support.booksy.com

How long before renewal do I need to cancel Booksy?

By email to Support: None stated: the subscription is monthly with no commitment and can be cancelled anytime; it charges automatically every month until cancelled. Billed by Apple (App Store): Cancel a free trial at least 24 hours before it ends.

Source: support.booksy.com biz.booksy.com support.apple.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Fewer seats Each additional team member costs $20 a month, so fewer staff members cost less. On an App Store subscription the price doesn't drop automatically: cancel it and buy a new one for the right number of staff biz.booksy.com support.booksy.com

For AI agents

  • This one needs a phone call or a chat: a browser agent can prepare it, but a person (or a calling service) finishes it.
  • There is no documented cancel button for Booksy-billed subscriptions: cancellation is by email to info.us@booksy.com
  • If you subscribed through the App Store or Google Play, manage and cancel it in that store; Booksy handles only subscriptions it bills
  • Boost fees use the same payment method; ask Support to confirm nothing more will be charged
  • If a payment was missed, updating the card in Subscription & Billing triggers a charge for it: don't update the card just to cancel
  • The free trial lasts 14 days; Booksy's pricing page says no credit card is needed to start it

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/booksy.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. How do I cancel my Booksy account? Contact the Support Team at info.us@booksy.com. (how to cancel)
  2. How do I manage my Booksy subscription payments? To start your Booksy subscription or to update your payment details, head to Subscription & Billing in your Business Settings. (where Booksy-billed subscriptions are managed)
  3. How do I manage my Booksy subscription payments? Your Booksy subscription will charge automatically every month. (monthly automatic billing)
  4. How do I manage my Booksy subscription payments? The same payment method is used for Boost fees if you have Boost enabled. (Boost fees)
  5. Booksy pricing No - Booksy is a monthly subscription fee, no commitment required. You can cancel anytime. (no commitment)
  6. Is Booksy free for my business? try it free for two weeks and cancel anytime if it doesn't meet your needs. (the free trial and cancel anytime)
  7. How do I manage my Booksy subscription payments? If you subscribed to Booksy via the Apple App Store or Google Play, please update your subscription payment details in the corresponding store for your device. (Booksy sells subscriptions through Apple and Google)
  8. If you want to cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (Apple's cancel steps)
  9. How do I manage my Booksy subscription payments? you need to first cancel your subscription and buy a new one that will cover the required number of Staff Members. (App Store subscriptions are cancelled and re-bought to change staff)
  10. If you want to cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm on Apple)
  11. Cancel, pause, or change a subscription on Google Play On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. (Google Play's cancel steps)
  12. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (access after a Google Play cancel)
  13. Booksy pricing $20/month each (the price per additional team member)
  14. How do I manage my Booksy subscription payments? note that the subscription price will not change automatically. (App Store price doesn't drop when staff are removed)
  15. How do I obtain a copy of my Client List from Booksy? If you'd like to obtain a copy of your client list with contact details, please reach out to the Support Team at info.us@booksy.com. (getting the client list)
  16. Booksy pricing Cancel anytime (cancel anytime)
  17. Booksy pricing no credit card or commitment required (the free trial needs no card)
  18. How do I manage my Booksy subscription payments? If you miss a payment, updating your card information will trigger a charge to bring your subscription back into good standing. (updating the card after a missed payment triggers a charge)
  19. Booksy pricing We offer a 14 day trial period to try Booksy and its features for free. (the two-week free trial)
  20. If you want to cancel a subscription from Apple If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends. (cancel an App Store trial at least 24 hours before it ends)

Not confirmed yet

  • When an emailed cancellation takes effect, whether any refund is due, and whether Booksy confirms the cancellation aren't stated in Booksy's help center or on its pricing page; they would be in Booksy's Terms of Service
  • How long Booksy keeps a cancelled business's data, and what its public profile shows afterwards, aren't stated in Booksy's help center
  • Booksy's help center doesn't say outright that App Store or Google Play subscriptions must be cancelled in the store; it says store subscribers manage their subscription payment details there
  • How to turn off Boost isn't covered in Booksy's billing help

Independent re-check, 2026-10-05

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Partly confirmed (see what's unverified), 2026-10-05. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).