{
 "id": "booksy",
 "name": "Booksy",
 "category": "productivity",
 "website": "https://biz.booksy.com",
 "domains": [
  "booksy.com"
 ],
 "summary": "Booksy Biz is a monthly subscription with no commitment. If Booksy bills your card, cancel by emailing the Support Team at info.us@booksy.com; if you subscribed through the Apple App Store or Google Play, cancel in that store. Ask Support for a copy of your client list before you go.",
 "routes": [
  {
   "channel": "direct_web",
   "label": "By email to Support",
   "applies_to": "Booksy Biz subscriptions billed by Booksy to the card in Subscription & Billing (US)",
   "who": "The business account holder",
   "method": "email",
   "start_url": null,
   "steps": [
    {
     "do": "Email the Support Team at info.us@booksy.com and ask to cancel your Booksy account",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": null,
   "notice": "None stated: the subscription is monthly with no commitment and can be cancelled anytime; it charges automatically every month until cancelled",
   "refund": null,
   "fees": "Boost fees are charged to the same payment method while Boost is enabled",
   "source_ids": [
    "s1",
    "s2",
    "s3",
    "s4",
    "s5",
    "s6",
    "s18"
   ]
  },
  {
   "channel": "apple_app_store",
   "applies_to": "Booksy subscriptions bought through the Apple App Store",
   "who": "The Apple Account holder who bought it",
   "method": "platform_settings",
   "start_url": null,
   "steps": [
    {
     "do": "On the iPhone or iPad, open Settings, tap your name, then Subscriptions",
     "expect": "the Booksy subscription"
    },
    {
     "do": "Tap the Booksy subscription, then Cancel Subscription",
     "expect": null
    }
   ],
   "confirm_by": "No Cancel button, or an expiration message in red text, means it is already cancelled",
   "effective": null,
   "notice": "Cancel a free trial at least 24 hours before it ends",
   "refund": null,
   "fees": null,
   "source_ids": [
    "s7",
    "s8",
    "s9",
    "s10",
    "s20"
   ]
  },
  {
   "channel": "google_play",
   "applies_to": "Booksy subscriptions bought through Google Play",
   "who": "The Google account holder who bought it",
   "method": "platform_settings",
   "start_url": "https://play.google.com/store/account/subscriptions",
   "steps": [
    {
     "do": "Go to subscriptions in Google Play",
     "expect": "the Booksy subscription"
    },
    {
     "do": "Click Manage next to the Booksy subscription, then Cancel subscription",
     "expect": null
    }
   ],
   "confirm_by": null,
   "effective": "You can keep using the subscription for the time you've already paid",
   "notice": null,
   "refund": null,
   "fees": null,
   "source_ids": [
    "s7",
    "s11",
    "s12"
   ]
  }
 ],
 "pay_less": [
  {
   "type": "seat_reduction",
   "what": "Each additional team member costs $20 a month, so fewer staff members cost less. On an App Store subscription the price doesn't drop automatically: cancel it and buy a new one for the right number of staff",
   "evidence": "documented",
   "source_ids": [
    "s13",
    "s9",
    "s14"
   ]
  }
 ],
 "export": [
  {
   "data": "Client list with contact details",
   "how": "Email the Support Team at info.us@booksy.com and ask for a copy",
   "format": null,
   "limits": null,
   "source_ids": [
    "s15"
   ]
  }
 ],
 "after_cancel": {
  "access_until": null,
  "data_kept": null,
  "you_lose": []
 },
 "agent_notes": {
  "sign_in_needed": false,
  "phone_or_chat_only": true,
  "retention_step": null,
  "tips": [
   "There is no documented cancel button for Booksy-billed subscriptions: cancellation is by email to info.us@booksy.com",
   "If you subscribed through the App Store or Google Play, manage and cancel it in that store; Booksy handles only subscriptions it bills",
   "Boost fees use the same payment method; ask Support to confirm nothing more will be charged",
   "If a payment was missed, updating the card in Subscription & Billing triggers a charge for it: don't update the card just to cancel",
   "The free trial lasts 14 days; Booksy's pricing page says no credit card is needed to start it"
  ]
 },
 "sources": [
  {
   "id": "s1",
   "url": "https://support.booksy.com/hc/en-us/articles/16540030689810-How-do-I-cancel-my-Booksy-account",
   "title": "How do I cancel my Booksy account?",
   "publisher": "vendor",
   "quote": "Contact the Support Team at info.us@booksy.com.",
   "supports": "how to cancel"
  },
  {
   "id": "s2",
   "url": "https://support.booksy.com/hc/en-us/articles/16460188722322-How-do-I-manage-my-Booksy-subscription-payments",
   "title": "How do I manage my Booksy subscription payments?",
   "publisher": "vendor",
   "quote": "To start your Booksy subscription or to update your payment details, head to Subscription & Billing in your Business Settings.",
   "supports": "where Booksy-billed subscriptions are managed"
  },
  {
   "id": "s3",
   "url": "https://support.booksy.com/hc/en-us/articles/16460188722322-How-do-I-manage-my-Booksy-subscription-payments",
   "title": "How do I manage my Booksy subscription payments?",
   "publisher": "vendor",
   "quote": "Your Booksy subscription will charge automatically every month.",
   "supports": "monthly automatic billing"
  },
  {
   "id": "s4",
   "url": "https://support.booksy.com/hc/en-us/articles/16460188722322-How-do-I-manage-my-Booksy-subscription-payments",
   "title": "How do I manage my Booksy subscription payments?",
   "publisher": "vendor",
   "quote": "The same payment method is used for Boost fees if you have Boost enabled.",
   "supports": "Boost fees"
  },
  {
   "id": "s5",
   "url": "https://biz.booksy.com/en-us/pricing",
   "title": "Booksy pricing",
   "publisher": "vendor",
   "quote": "No - Booksy is a monthly subscription fee, no commitment required. You can cancel anytime.",
   "supports": "no commitment"
  },
  {
   "id": "s6",
   "url": "https://support.booksy.com/hc/en-us/articles/23486975849490-Is-Booksy-free-for-my-business",
   "title": "Is Booksy free for my business?",
   "publisher": "vendor",
   "quote": "try it free for two weeks and cancel anytime if it doesn't meet your needs.",
   "supports": "the free trial and cancel anytime"
  },
  {
   "id": "s7",
   "url": "https://support.booksy.com/hc/en-us/articles/16460188722322-How-do-I-manage-my-Booksy-subscription-payments",
   "title": "How do I manage my Booksy subscription payments?",
   "publisher": "vendor",
   "quote": "If you subscribed to Booksy via the Apple App Store or Google Play, please update your subscription payment details in the corresponding store for your device.",
   "supports": "Booksy sells subscriptions through Apple and Google"
  },
  {
   "id": "s8",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription.",
   "supports": "Apple's cancel steps"
  },
  {
   "id": "s9",
   "url": "https://support.booksy.com/hc/en-us/articles/16460188722322-How-do-I-manage-my-Booksy-subscription-payments",
   "title": "How do I manage my Booksy subscription payments?",
   "publisher": "vendor",
   "quote": "you need to first cancel your subscription and buy a new one that will cover the required number of Staff Members.",
   "supports": "App Store subscriptions are cancelled and re-bought to change staff"
  },
  {
   "id": "s10",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled.",
   "supports": "how to confirm on Apple"
  },
  {
   "id": "s11",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription.",
   "supports": "Google Play's cancel steps"
  },
  {
   "id": "s12",
   "url": "https://support.google.com/googleplay/answer/7018481",
   "title": "Cancel, pause, or change a subscription on Google Play",
   "publisher": "platform",
   "quote": "When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid.",
   "supports": "access after a Google Play cancel"
  },
  {
   "id": "s13",
   "url": "https://biz.booksy.com/en-us/pricing",
   "title": "Booksy pricing",
   "publisher": "vendor",
   "quote": "$20/month each",
   "supports": "the price per additional team member"
  },
  {
   "id": "s14",
   "url": "https://support.booksy.com/hc/en-us/articles/16460188722322-How-do-I-manage-my-Booksy-subscription-payments",
   "title": "How do I manage my Booksy subscription payments?",
   "publisher": "vendor",
   "quote": "note that the subscription price will not change automatically.",
   "supports": "App Store price doesn't drop when staff are removed"
  },
  {
   "id": "s15",
   "url": "https://support.booksy.com/hc/en-us/articles/16539806017938-How-do-I-obtain-a-copy-of-my-Client-List-from-Booksy",
   "title": "How do I obtain a copy of my Client List from Booksy?",
   "publisher": "vendor",
   "quote": "If you'd like to obtain a copy of your client list with contact details, please reach out to the Support Team at info.us@booksy.com.",
   "supports": "getting the client list"
  },
  {
   "id": "s16",
   "url": "https://biz.booksy.com/en-us/pricing",
   "title": "Booksy pricing",
   "publisher": "vendor",
   "quote": "Cancel anytime",
   "supports": "cancel anytime"
  },
  {
   "id": "s17",
   "url": "https://biz.booksy.com/en-us/pricing",
   "title": "Booksy pricing",
   "publisher": "vendor",
   "quote": "no credit card or commitment required",
   "supports": "the free trial needs no card"
  },
  {
   "id": "s18",
   "url": "https://support.booksy.com/hc/en-us/articles/16460188722322-How-do-I-manage-my-Booksy-subscription-payments",
   "title": "How do I manage my Booksy subscription payments?",
   "publisher": "vendor",
   "quote": "If you miss a payment, updating your card information will trigger a charge to bring your subscription back into good standing.",
   "supports": "updating the card after a missed payment triggers a charge"
  },
  {
   "id": "s19",
   "url": "https://biz.booksy.com/en-us/pricing",
   "title": "Booksy pricing",
   "publisher": "vendor",
   "quote": "We offer a 14 day trial period to try Booksy and its features for free.",
   "supports": "the two-week free trial"
  },
  {
   "id": "s20",
   "url": "https://support.apple.com/en-us/118428",
   "title": "If you want to cancel a subscription from Apple",
   "publisher": "platform",
   "quote": "If you signed up for a trial subscription and you don't want to renew it, cancel it at least 24 hours before the trial ends.",
   "supports": "cancel an App Store trial at least 24 hours before it ends"
  }
 ],
 "verification": {
  "level": "partial",
  "checked_on": "2026-10-05",
  "by": "stackcut-research",
  "unverified": [
   "When an emailed cancellation takes effect, whether any refund is due, and whether Booksy confirms the cancellation aren't stated in Booksy's help center or on its pricing page; they would be in Booksy's Terms of Service",
   "How long Booksy keeps a cancelled business's data, and what its public profile shows afterwards, aren't stated in Booksy's help center",
   "Booksy's help center doesn't say outright that App Store or Google Play subscriptions must be cancelled in the store; it says store subscribers manage their subscription payment details there",
   "How to turn off Boost isn't covered in Booksy's billing help"
  ],
  "review": {
   "by": "stackcut-review",
   "on": "2026-10-05",
   "result": "fixed",
   "notes": [
    "Email route: the help article says only to contact info.us@booksy.com, so advice about which address to send from and naming the business was removed",
    "Export: removed a 'request it before you cancel' limit the help article doesn't state",
    "Added: updating the card after a missed payment triggers a charge",
    "The Terms of Service page couldn't be read",
    "App Store route: Apple says to cancel a trial at least 24 hours before it ends"
   ]
  }
 },
 "page": "https://stackcut.io/cancel/booksy",
 "json": "https://stackcut.io/exits/booksy.json",
 "evidence": {
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  "docs_checked_on": "2026-10-05",
  "last_observed_success_on": null,
  "verification": "partial",
  "freshness": {
   "as_of": "2026-10-09",
   "status": "current",
   "checked_on": "2026-10-05",
   "age_days": 4,
   "stale_after_days": 30,
   "next_check_on": "2026-11-04"
  },
  "routes": [
   {
    "route_id": "booksy--direct-web--r1",
    "channel": "direct_web",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "booksy--apple-app-store--r2",
    "channel": "apple_app_store",
    "checked_on": "2026-10-05",
    "freshness": {
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     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   },
   {
    "route_id": "booksy--google-play--r3",
    "channel": "google_play",
    "checked_on": "2026-10-05",
    "freshness": {
     "as_of": "2026-10-09",
     "status": "current",
     "checked_on": "2026-10-05",
     "age_days": 4,
     "stale_after_days": 30,
     "next_check_on": "2026-11-04"
    }
   }
  ]
 },
 "license": "CC-BY-4.0",
 "credit": "Stackcut Exits (https://stackcut.io/cancel), CC BY 4.0"
}