Business software · Productivity and business software

How to cancel GoDaddy

Go to Renewals and Billing, select Manage Subscriptions, pick the product, Cancel Plan, give a reason and Confirm Cancel. App-store purchases change in that store. Gotcha: after the end date the product and all its data are deleted, and refunds need a phone, SMS or chat request within the window.

By Stackcut · Checked against official help pages on 2026-09-29, then re-checked independently · JSON · Open data, CC BY 4.0

Open GoDaddy's cancel page

The short answer

  • Where: Go to your Renewals and Billing page and select Manage Subscriptions (account.godaddy.com).
  • When it ends: You keep using the product until the end of the subscription and aren't charged on the next billing date; after that date the product and all its data are deleted.
  • Billed by someone else? Cancel with them instead: Apple or Google Play.

Before you cancel

What happens to your data

After the cancellation date, the product and all associated data are deleted.

What you lose

  • The product and all its data after the cancellation date

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Billed by GoDaddy

Online, self-serve GoDaddy products with auto-renewing subscriptions (such as domains, hosting, email and websites) bought from GoDaddy. Who can cancel: The GoDaddy account holder (signed in).

  1. Go to your Renewals and Billing page and select Manage SubscriptionsYou should see: Subscriptions
  2. In the Subscriptions list, select the product, then select Cancel PlanYou should see: a list of reasons for cancelling
  3. Select a reason, then Continue to Cancel; answer any follow-up question and select Continue to Cancel againYou should see: Confirm your cancellation
  4. Check the cancellation date shown, then select Confirm Cancel
Confirm it worked
Below Confirm your cancellation, GoDaddy shows the date the subscription will be cancelled
Access ends
You keep using the product until the end of the subscription and aren't charged on the next billing date; after that date the product and all its data are deleted
Refunds
Only if you ask GoDaddy's customer service within the refund window: 30 days for annual plans, 48 hours for monthly plans, 5 days for a new domain registration or a manual or multi-year domain renewal, 45 days for a one-year domain auto-renewal, 7 days for annual Microsoft 365. Delete the product first, then contact GoDaddy Guides by phone, SMS or chat; email requests aren't processed
Open the page
Source: godaddy.com godaddy.com godaddy.com

Billed by Apple (App Store)

In the billing platform's settings GoDaddy products bought through the Apple App Store (billed by Apple). Who can cancel: The Apple Account that bought the subscription. Everything Apple bills, in one place.

  1. On your iPhone or iPad, open Settings and tap your nameYou should see: Subscriptions
  2. Tap Subscriptions, then the GoDaddy subscriptionYou should see: Cancel Subscription
  3. Tap Cancel Subscription
Confirm it worked
No Cancel button, or an expiration message in red text
Refunds
Ask Apple: GoDaddy sends app-store refund requests to the store
Open the page
Source: godaddy.com support.apple.com godaddy.com

Billed by Google Play

In the billing platform's settings GoDaddy products bought through Google Play. Who can cancel: The Google Account that bought the subscription. Everything Google Play bills, in one place.

  1. Go to your subscriptions in Google PlayYou should see: Manage
  2. Next to the GoDaddy subscription, click Manage, then Cancel subscriptionYou should see: a confirmation pop-up asking for a reason
  3. Select a reason, then click Continue
Access ends
You can keep using the subscription for the time you've already paid for
Refunds
Ask Google Play: GoDaddy sends app-store refund requests to the store
Open the page
Source: godaddy.com support.google.com godaddy.com

Questions people ask

Can I get a refund if I cancel GoDaddy?

Billed by GoDaddy: Only if you ask GoDaddy's customer service within the refund window: 30 days for annual plans, 48 hours for monthly plans, 5 days for a new domain registration or a manual or multi-year domain renewal, 45 days for a one-year domain auto-renewal, 7 days for annual Microsoft 365. Delete the product first, then contact GoDaddy Guides by phone, SMS or chat; email requests aren't processed. Billed by Apple (App Store): Ask Apple: GoDaddy sends app-store refund requests to the store. Billed by Google Play: Ask Google Play: GoDaddy sends app-store refund requests to the store.

Source: godaddy.com godaddy.com godaddy.com support.google.com

If I cancel GoDaddy, when does my access end?

Billed by GoDaddy: You keep using the product until the end of the subscription and aren't charged on the next billing date; after that date the product and all its data are deleted. Billed by Google Play: You can keep using the subscription for the time you've already paid for.

Source: godaddy.com godaddy.com support.google.com

How do I cancel GoDaddy if I pay through Apple or Google Play?

Billed by Apple (App Store): On your iPhone or iPad, open Settings and tap your name. Tap Subscriptions, then the GoDaddy subscription. Tap Cancel Subscription. Billed by Google Play: Go to your subscriptions in Google Play. Next to the GoDaddy subscription, click Manage, then Cancel subscription. Select a reason, then click Continue.

Source: support.apple.com support.google.com godaddy.com godaddy.com

What happens to my data when I cancel GoDaddy?

After the cancellation date, the product and all associated data are deleted.

Source: godaddy.com godaddy.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Retention step: After you pick a reason, GoDaddy may ask another question or two before Continue to Cancel
  • Cancelling a domain with Domain Protection needs identity verification (a code by SMS, authenticator app or email)
  • Products included in one subscription can't be deleted or refunded individually
  • Refunds are handled only by phone, SMS or chat, not email
  • A domain must be in active status before you can change its auto-renew setting

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/godaddy.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Delete your account (separate from cancelling)

Cancelling stops the payments; deleting removes the account and its data. Delete-account page (rated easy).

Link from JustDeleteMe (MIT).

Sources

  1. Cancel a subscription for my GoDaddy product Go to your Renewals and Billing page and select Manage Subscriptions. (where to start)
  2. Cancel a subscription for my GoDaddy product In the Subscriptions list, select the product and then select Cancel Plan. (the cancel button)
  3. Cancel a subscription for my GoDaddy product From the list, select a reason for cancelling the subscription and then select Continue to Cancel. (the reason step)
  4. Cancel a subscription for my GoDaddy product Below Confirm your cancellation we'll show you the date that your subscription will be cancelled. (how to confirm, and the end date)
  5. Cancel a subscription for my GoDaddy product You can keep using the product until that date, and after that date your product and all associated data will be deleted. (when access ends and data deletion)
  6. Cancel a subscription for my GoDaddy product Select Confirm Cancel to cancel the subscription. (the final step)
  7. Cancel a subscription for my GoDaddy product you can cancel its subscription at any time and use the product until the end of the subscription. You won't be charged on the next billing date. (no further charges)
  8. Cancel a subscription for my GoDaddy product If you purchased your product through a mobile app store like the Apple App Store or Google Play, you need to use that mobile app store (the Apple and Google Play routes)
  9. Cancel a subscription for my GoDaddy product Depending on your answer, we might ask another question or two to help us understand your decision. (the follow-up questions (retention step))
  10. Cancel a subscription for my GoDaddy product If you're canceling a domain with Domain Protection, we'll need to verify your identity. (the Domain Protection tip)
  11. Request a refund from GoDaddy Once you've verified your eligibility, you'll need to delete the product or service or the domain you want refunded. (delete before a refund)
  12. Request a refund from GoDaddy Refund requests received by email will not be processed. You must contact us by phone, SMS or chat to request a refund. (how to ask for a refund)
  13. Request a refund from GoDaddy If you've purchased your product through a mobile app store like the Apple App Store or Google Play, you'll need to contact that mobile app store to request a refund. (app-store refunds)
  14. GoDaddy Refund Policy Within 30 days (720 hours) of the date of the transaction. (refund window for annual or longer terms)
  15. GoDaddy Refund Policy Within 48 hours of the date of the transaction. (refund window for monthly terms)
  16. GoDaddy Refund Policy you may cancel a product at any time, but a refund will only be issued if you request a refund with GoDaddy's customer service within the refund time frame specified (refunds need a request within the window)
  17. Cancel a subscription from Apple In Settings, tap your name. Tap Subscriptions. Tap the subscription. Tap Cancel Subscription. (the Apple steps)
  18. Cancel a subscription from Apple If there is no Cancel button or you see an expiration message in red text, the subscription is already canceled. (how to confirm on Apple)
  19. Cancel, pause, or change a subscription on Google Play On your computer, go to subscriptions in Google Play. For the subscription you want to cancel, click Manage. Click Cancel subscription. Within the confirmation pop-up, select a reason. Click Continue. (the Google Play steps)
  20. Cancel, pause, or change a subscription on Google Play When you cancel a subscription, you'll still be able to use your subscription for the time you've already paid. (when access ends on Google Play)
  21. Request a refund from GoDaddy Products included in a subscription can not be individually deleted or refunded. (the bundle tip)
  22. GoDaddy Refund Policy New Registration: 5 Days (120 Hours) Auto-Renewal (one-year): 45 Days (1080 hours) Auto-Renewal (multiple-year): 5 Days (120 Hours) Manual Renewal: 5 days (120 Hours) (domain refund windows)
  23. GoDaddy Refund Policy Annual plans for Microsoft M365 products are refundable during the first 7 days (168 hours) (the Microsoft 365 refund window)
  24. Cancel a subscription for my GoDaddy product Domains must be in active status before you can change the auto-renew setting. (the domain status tip)

Not confirmed yet

  • GoDaddy's data export guidance was not researched for this packet
  • Cheaper plans or discounts are not documented on the cancel and refund pages read

Independent re-check, 2026-09-29

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-09-29. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).