Business software · Productivity and business software

How to cancel Resource Guru

The account owner cancels: click your name, select Billing, then Options and Cancel account. The Terms say the subscription ends as soon as you cancel, with no refund for the rest of the term. Enterprise contracts need notice 30 days before the term ends. Data is deleted 60 days later.

The short answer

  • Where: Log in as the account owner (help.resourceguruapp.com).
  • When it ends: Immediately: the Terms say a subscription cancelled in the platform terminates as soon as you cancel, and you won't be billed again.
  • Contract notice: At least 30 days before the end of the current term, given via the platform. How to give notice
  • Before you go: export Invoices (billing history). What to save
  • Want to keep it for less? Cheaper plan and more. Options

Before you cancel

Export first

  • Invoices (billing history): As the account owner, open the navigation bar, click your name in the bottom left corner, select Billing, then click Billing History next to Your Plan and click the invoice link highlighted in purple. Only the account owner can download invoices. The article doesn't give a file format or how far back invoices go. help.resourceguruapp.com
  • Customer data for the cancelled subscription: After termination, Resource Guru makes your data available for download in its standard format for 60 days. The Terms don't say how to request it, so ask support before cancelling (Resource Guru's standard format (not specified)). 60 days after termination (6 months after a suspension for non-payment, per the help center) resourceguruapp.com resourceguruapp.com help.resourceguruapp.com

What happens to your data

Data can be downloaded for 60 days after termination, and the help center says it is deleted from the database 60 days after a voluntary cancellation (6 months after a suspension for non-payment)

What you lose

  • Access to the account as soon as a self-serve subscription is cancelled
  • Any credit held in the account, which is forfeited at termination
  • Account data, which is deleted from the database 60 days after a voluntary cancellation

Cancel, by who bills you

Pick the route for whoever charges you: the name on your card statement or receipt tells you.

Monthly or annual plan, cancelled in Billing

Online, self-serve Self-serve Grasshopper, Blackbelt and Master subscriptions, billed monthly or annually under the Terms of Use. Who can cancel: The account owner only.

  1. Log in as the account owner
  2. Open the navigation bar, click your name in the bottom left corner, then select Billing from the drop-down menu
  3. Click OptionsYou should see: Cancel account
  4. Click Cancel account and follow the instructions
Access ends
Immediately: the Terms say a subscription cancelled in the platform terminates as soon as you cancel, and you won't be billed again
Notice
No notice period: cancel in the platform any time before the subscription renews automatically
Refunds
No refund or credit for fees paid or payable for the rest of the current monthly or annual term. The pricing page says there are no refunds for partly used subscriptions
Fees
If the agreement ends before the end of the term (other than for Resource Guru's material breach), the Terms make all fees up to the end of the term due immediately. Account credit is forfeited

Enterprise contract

Online, self-serve Enterprise subscriptions bought through Contact Sales under an Order Form and the Enterprise Terms of Service. Who can cancel: The customer named in the Order Form.

  1. Check the end date of your current term in your Order Form
  2. At least 30 days before the term ends, give notice of termination directly in the Resource Guru platform. The Enterprise Terms don't name the menu; the help center's cancel path is your name, then Billing, then OptionsYou should see: Cancel account
Access ends
At the end of the current term, when the subscription would otherwise renew
Notice
At least 30 days before the end of the current term, given via the platform
Refunds
No refund, credit or reduction in fees for unused entitlement, unless the agreement says otherwise
Fees
If the agreement ends early (other than for Resource Guru's material breach), all fees up to the end of the term become due immediately

Questions people ask

Can I get a refund if I cancel Resource Guru?

Monthly or annual plan, cancelled in Billing: No refund or credit for fees paid or payable for the rest of the current monthly or annual term. The pricing page says there are no refunds for partly used subscriptions. Enterprise contract: No refund, credit or reduction in fees for unused entitlement, unless the agreement says otherwise.

Source: resourceguruapp.com resourceguruapp.com resourceguruapp.com

If I cancel Resource Guru, when does my access end?

Monthly or annual plan, cancelled in Billing: Immediately: the Terms say a subscription cancelled in the platform terminates as soon as you cancel, and you won't be billed again. Enterprise contract: At the end of the current term, when the subscription would otherwise renew.

Source: resourceguruapp.com resourceguruapp.com resourceguruapp.com

Is there a fee to cancel Resource Guru?

Monthly or annual plan, cancelled in Billing: If the agreement ends before the end of the term (other than for Resource Guru's material breach), the Terms make all fees up to the end of the term due immediately. Account credit is forfeited. Enterprise contract: If the agreement ends early (other than for Resource Guru's material breach), all fees up to the end of the term become due immediately.

Source: resourceguruapp.com resourceguruapp.com

How long before renewal do I need to cancel Resource Guru?

Monthly or annual plan, cancelled in Billing: No notice period: cancel in the platform any time before the subscription renews automatically. Enterprise contract: At least 30 days before the end of the current term, given via the platform.

Source: resourceguruapp.com resourceguruapp.com resourceguruapp.com

What happens to my data when I cancel Resource Guru?

Data can be downloaded for 60 days after termination, and the help center says it is deleted from the database 60 days after a voluntary cancellation (6 months after a suspension for non-payment).

Source: help.resourceguruapp.com resourceguruapp.com

Keep it for less

Before cancelling, check whether one of these does the job. Offers change and differ by account.

  • Cheaper plan Move to a lower plan from Billing: click Upgrade or Downgrade on the plan you want. Only the account owner can change the plan. The difference is credited to your account, not refunded, and data tied to features the lower plan lacks may become inaccessible or be deleted help.resourceguruapp.com resourceguruapp.com
  • Fewer seats Remove people or resources you no longer schedule: you only pay for what you use, and any credit is used before new charges resourceguruapp.com
  • Pay yearly Annual plans come with 2 months free, and annual billing renews each year unless you cancel. resourceguruapp.com help.resourceguruapp.com

For AI agents

  • The person signs in and handles any two-factor code; an agent should never ask for a password.
  • Only the account owner can cancel, change the plan or download invoices
  • Cancelling ends access immediately, with no refund for the rest of the term, so cancel close to the renewal date
  • Enterprise contracts need notice at least 30 days before the term ends
  • Involuntary suspension for non-payment deletes account data after 6 months
  • The trial needs no credit card: if you don't subscribe, you won't be charged

Get this plan as data: get_exit_plan on the Stackcut MCP (stackcut.io/mcp), or /exits/resource_guru.json. After using a guide, send structured report_guide_feedback for matching or changed steps, missing billing routes or human handoffs; keep unknown language and market omitted. Confirm with the person before the final click, and report the outcome with report_action_outcome, using the exact packet_revision and route_id returned by the plan.

Or give your agent the stackcut-leave skill (a zip): it exports first, walks the steps, stops when the page doesn't match, and leaves the final click to the person.

Sources

  1. Cancelling Your Subscription Please note: You must be logged in as the account owner to cancel your subscription. (only the account owner can cancel)
  2. Cancelling Your Subscription Open the navigation bar, click on your name in the bottom left corner, then select Billing from the drop-down menu. (where cancelling starts)
  3. Cancelling Your Subscription Click Options, then click Cancel account and follow the instructions. (the final cancel steps)
  4. Cancelling Your Subscription If an account is voluntarily cancelled, the account data is deleted from our database after 60 days. (data deletion after a voluntary cancellation)
  5. Cancelling Your Subscription If the account goes into involuntary suspension (eg due to non-payment), data is deleted after 6 months. (data deletion after non-payment suspension)
  6. Upgrading/Downgrading Your Plan Please note: You must be logged in as the account owner to change your subscription plan. (only the account owner can change the plan)
  7. Upgrading/Downgrading Your Plan Click Upgrade or Downgrade on the plan you’d like to move to. (the downgrade step)
  8. Switch Between Monthly and Annual Billing renew automatically each year, unless you choose to cancel (annual billing renews each year)
  9. Resource Guru pricing If you subscribe, you will have the choice of paying either annually or monthly (annual plans come with 2 months free). (the annual discount)
  10. Resource Guru pricing Try a fully-featured trial without a credit card, cancel anytime. (the trial and cancelling anytime)
  11. Downloading Invoices Please note: You must be logged in as the account owner to download invoices. (only the account owner can download invoices)
  12. Downloading Invoices Click Billing History next to Your Plan and then click on the invoice link highlighted in purple to download them. (where to download invoices)
  13. Downloading Invoices Open the navigation bar, click on your name in the bottom left corner, then select Billing from the drop-down menu. (the path to Billing)
  14. Resource Guru Terms of Use At the end of the Initial Term, the Subscription shall automatically renew (subscriptions renew automatically)
  15. Resource Guru Terms of Use the Customer notifies Resource Guru of termination, directly via the Platform (cancelling is done in the platform)
  16. Resource Guru Terms of Use in which case the relevant Subscription shall terminate immediately upon such notification (a cancelled subscription ends immediately)
  17. Resource Guru Terms of Use The Customer shall not be entitled to any refund or credit in respect of any Fees paid or payable (no refund or credit on cancelling)
  18. Resource Guru Terms of Use for the remainder of the then-current Initial Term or Renewal Term (as applicable) (the no-refund rule covers the rest of the term)
  19. Resource Guru Terms of Use If this agreement is terminated prior to the end of the Initial Term or any Renewal Term (early termination triggers the fees clause)
  20. Resource Guru Terms of Use all Fees payable up to the end of the Initial Term or any Renewal Term (fees to the end of the term become due)
  21. Resource Guru Terms of Use by the Customer in Resource Guru's standard format for 60 days following termination of the Subscription (60-day download window after termination)
  22. Resource Guru Terms of Use or Subscription Plan downgrades, Resource Guru shall credit the Customer's account on the Platform (downgrades are credited to the account)
  23. Resource Guru Terms of Use For the avoidance of doubt no refund of Fees shall be payable to the Customer. (no cash refund on downgrade)
  24. Resource Guru Terms of Use any data associated with those features may become inaccessible, or permanently deleted (data tied to features lost on downgrade)
  25. Resource Guru Terms of Use any credit held in its account shall not be refunded and shall be forfeited automatically (account credit is forfeited at termination)
  26. Resource Guru Terms of Use a period of either one (1) month for a Monthly Subscription or twelve (12) months for an Annual Subscription (monthly and annual terms)
  27. Resource Guru pricing You can cancel your subscription at any time. Once you cancel, you won't be billed again. (billing stops after cancelling)
  28. Resource Guru pricing Unfortunately we can't offer refunds for any partially used annual or monthly subscriptions. (no refunds for partly used periods)
  29. Resource Guru pricing you will only ever pay for what you use (billing follows what's in the account)
  30. Resource Guru pricing we will always draw from any credit you have first (credit is used before new charges)
  31. Resource Guru pricing If you don't subscribe, or cancel within your trial period, you won't be charged a thing. (no charge if you don't subscribe after the trial)
  32. Resource Guru Enterprise Terms of Service the Subscription shall automatically renew for successive Renewal Terms (Enterprise subscriptions renew automatically)
  33. Resource Guru Enterprise Terms of Service directly via the Platform, at least 30 days before the end (30-day non-renewal notice via the platform)
  34. Resource Guru Enterprise Terms of Service no refund, credit or reduction in Fees shall be payable (no refund for unused Enterprise entitlement)
  35. Resource Guru Enterprise Terms of Service all Fees payable up to the end of the Initial Term or any Renewal Term (Enterprise fees to the end of the term become due on early termination)
  36. Resource Guru Enterprise Terms of Service in Resource Guru's standard format for 60 days following termination (Enterprise 60-day download window)

Not confirmed yet

  • What confirms a cancellation, such as an email or a status on the Billing page, isn't documented.
  • How to download your data in the 60 days after termination isn't described in the help center; only invoices have a how-to.
  • The invoice article gives no file format and no limit on how far back invoices go.

Independent re-check, 2026-10-08

A second reviewer re-read the official pages and corrected what was wrong or missing. The JSON lists what changed.

Checked against official help pages, 2026-10-08. Cancel flows change: if this one did, tell us at support@stackcut.io. Stackcut Exits is open data (CC BY 4.0).